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Home | Massachusetts | Royal Sonesta Hotel Cambridge

Royal Sonesta Hotel Cambridge in Cambridge, Massachusetts

Royal Sonesta Hotel Cambridge
5 Cambridge Pkwy
Cambridge, Massachusetts 02142

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Royal Sonesta Hotel Cambridge Reviews

Traveler Ratings Summary for Royal Sonesta Hotel Cambridge
Overall:  4.35
Service
4.40
Condition
4.50
Cleanliness
4.75
Comfort
4.55
Recommend
100 %
NIce Hotel
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
4
Recommend
Yes
I ended up with a nicer room than the minimal traveller's room I reserved. It was tastefully decorated and comfortable. The bathroom was small and had only a shower stall but was adequate.

Reviewed by traveler from Dallas on December 14, 2005


Great service!
Overall:  4
Service
5
Condition
4
Cleanliness
5
Comfort
5
Recommend
Yes
I have stayed at this hotel many times over the last 10 years. This time the customer service really blew me away. The door man, the night my daughter flew in to meet me, helped her carry her bags up to the room and surprise me. Everytime we saw him after that, he asked how we were. The concierge was also extremely helpful when we wanted to go to the movies, printing out show times, maps and helping us find a restaurant. The young man who brought our room service one night noticed the book my daughter was reading and talked to her about it since he had recently read it also. We used the free shuttle service twice which saved us a lot of extra walking and dealing with the T when we had lots of packages. We had a great stay and would definitely go back again.

Reviewed by traveler from Augusta, Maine on November 30, 2005


Enjoyable Stay, Friendly Staff.
Overall:  4
Service
5
Condition
4
Cleanliness
4
Comfort
4
Recommend
Yes
Great place to stay. Would definitly go back.

Reviewed by traveler from Litchfield, NH on November 30, 2005


nice relaxing stay with great views
Overall:  5
Service
5
Condition
5
Cleanliness
4
Comfort
4
Recommend
Yes
the hotel was very clean and comfortable. i hated having to pay another $25 for parking but that is actually not bad for boston i guess! the room was very clean and modern the beds were comfortable. not exactly in the heart of boston but very close. 2 minute walk to the museum of science and the train... also across the street from a large shopping mall.

Reviewed by traveler from Central Ma on November 23, 2005


always a good choice
Overall:  4
Service
3
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
Each year we stay at the hotel during a rowing regatta, because the views of the Charles River and the Boston skyline are outstanding. The rooms are well appointed, clean, quiet, and always updated. It's a few blocks to a stop on the Boston subway system (although temporarily you must take a bus as the station is under repair), plus walking distance to the Museum of Science, a large shopping mall, and several decent restaurants. Only shortcoming is that our request for connecting rooms was not honored, although we made the request six months ago. Otherwise, the hotel, its bar, business center, lovely spa with huge pool and hot tub, Starbucks, and other amenities were fantastic!

Reviewed by traveler from Durham, NH on October 26, 2005


beautiful landscape
Overall:  4
Service
4
Condition
4
Cleanliness
5
Comfort
5
Recommend
Yes
I think royal sonesta hotel is so beautiful. If I have a time, I will visit this hotel again. Thank you very much.

Reviewed by traveler from cambridge on October 25, 2005


Couldn't Ask for More
Overall:  4
Service
4
Condition
4
Cleanliness
5
Comfort
4
Recommend
Yes
We stayed at the Royal Sonesta 7 nights on our first vacation to Boston. Room was very clean but a little small. The staff was very helpful. I enjoyed the location!!!

Reviewed by traveler from Tampa, FL on September 23, 2005


My favorite Cambridge hotel
Overall:  4
Service
4
Condition
4
Cleanliness
5
Comfort
5
Recommend
Yes
Great hotel, right across from the Galleria and pretty close to downtown Boston. Great views of the Charles river. It has two different towers and I definitely recommend the one to the right of the main entrance.

Reviewed by traveler from Martha's Vineyard on September 21, 2005


Very artsy...yet elegant
Overall:  5
Service
5
Condition
4
Cleanliness
5
Comfort
4
Recommend
Yes
I enjoyed my stay very much. It was a weekend get away that went bad when my husband got sick but the fact that the hotel was great made the trip worthwhile. The room was clean and because the hotel is right along the Charles River there was a really nice view.

Reviewed by traveler from ny,ny on July 18, 2005


ammenities lacking
Overall:  2
Service
2
Condition
4
Cleanliness
4
Comfort
4
Recommend
No
no airport suttle had to pay for wireless internet too expensive for the gross lack of ammenities

Reviewed by traveler from milwaukee on July 12, 2005


Royal Sonesta
Overall:  4
Service
4
Condition
4
Cleanliness
4
Comfort
4
Recommend
Yes
Enjoyable experience... Don't order roomservice, the food is terrible

Reviewed by traveler from South of Boston on June 1, 2005


Comfy but off the beaten track
Overall:  3
Service
3
Condition
4
Cleanliness
4
Comfort
3
Recommend
Yes
I liked the rooms and the layout of the hotel but other than somewhere to sleep it didnt offer much else. We got in late and the only choice for a beverage was the $4.50 1Liter of water in the room. There should be at least one drink machine somewhere. The dining choices were very poor, only 2 restaurants/lounge. Some nights you are just too tired to get out on the town. The location was ok but not close enough to walk to any of the attractions.

Reviewed by traveler from Atlanta, Ga on May 27, 2005


Place to stay to see Boston
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
Great hotel and great location.

Reviewed by traveler from Springfield, MO on May 2, 2005


If you like small rooms. . ..
Overall:  2
Service
5
Condition
3
Cleanliness
3
Comfort
5
Recommend
No
The room we were given was so small that the arrangement of the furniture was such that it was not possible to sit at the small table and watch television at the same time. Thursday night's dirty glasses were still sitting on the sink when we returned to the room late Friday night. The ice machine made good ice, but if we wanted a bottle or can of soda, it was necessary to leave the hotel, because there were no drink machines.

Reviewed by traveler from Wilmington, NC on April 27, 2005


Clean and convenient.
Overall:  4
Service
4
Condition
4
Cleanliness
5
Comfort
5
Recommend
Yes
This hotel had small rooms, but the two queen size beds were very comfortable, .even the pillows were fine. If I am not mistaken, there were down comforters. It was very clean. It's conveniently located in Cambridge, just steps away from the Science Museum, and walking distance to other subway stops. The view from our room was breathtaking, and just steps away from the river Charles. We got a room with the river and city view for the price of one that looks the other way. The other way is across the street, which is a big mall, which, to my regret, wife and daughter enjoyed too frequently. Do not forget to tip the room maids!

Reviewed by traveler from Redding, CT on April 26, 2005


Would definitely stay again.
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
Clean, comfortable, and roomy accomodations.

Reviewed by traveler from San Diego, CA on April 26, 2005


With a little effort it could be so much better
Overall:  3
Service
3
Condition
2
Cleanliness
3
Comfort
2
Recommend
Yes
We sat in the restaurant with the bright sun showing how dirty looking the glasses were. Small factor perhaps but shows how overlooking the basic details makes a hotel fall short of outstanding.

Reviewed by traveler from New York, NY on January 19, 2005


great view of boston
Overall:  4
Service
4
Condition
3
Cleanliness
3
Comfort
5
Recommend
Yes
unhappy we were charged $25.00+ for a roll-away cot.

Reviewed by traveler on January 12, 2005


noisy room
Overall:  1
Service
2
Condition
3
Cleanliness
5
Comfort
1
Recommend
No
I could not sleep because of elevator noise .I was transferred to another by another elevator.Room was nosy.

Reviewed by traveler on December 24, 2004


Used to be better
Overall:  3
Service
3
Condition
2
Cleanliness
3
Comfort
3
Recommend
Yes
We have stayed at the Royal Sonesta perhaps 15 times in the last few years, and every time, our stay is less comfortble, the rooms are lower in quality, and people seem to be less helpful. Not sure if it's that they're sick of us or if the atmosphere at the hotel is changing. Either way, we'll look at other options next time.

Reviewed by traveler from New Hampshire on December 18, 2004


hotel review
Overall:  4
Service
5
Condition
5
Cleanliness
5
Comfort
4
Recommend
Yes
Excellent hotel. Needed to pay a premium for a riverfront room. Otherwise great to stay at if you have a car.

Reviewed by traveler on November 17, 2004


Royal Sonesta Hotel Cambridge
Overall:  3
Service
3
Condition
4
Cleanliness
4
Comfort
2
Recommend
No
Hotel was clean. Parking was affordable. Downtown Boston sights, Science Museum, Quincy Market, and the Aquarium were within a moderate walk from the hotel. Rooms were small and hotel staff were not very knowledgable about area attractions. There were no nightclubs close by and limited dining choices. The local train stop was closed for rebuilding.

Reviewed by traveler from Vestal, NY on November 13, 2004


Royal Sonesta Hotel
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
The hotel was clean, attactive and the staff was very helpful. The only bit of info that I would caution travelers about is the use of the "free" shuttle service. The shuttle runs for limited hours and limited seating. It is not always available so it is helpful to make reservations as soon as you know your plans.

Reviewed by traveler from Madison, WI on November 9, 2004


Nice enough
Overall:  3
Service
4
Condition
4
Cleanliness
4
Comfort
3
Recommend
Yes
Not a great area--industrial, a little desolate--but close to everything. Lots of money for a nice enough room, but no tub. Just a shower stall.

Reviewed by traveler from Philadelphia on November 1, 2004


Good location
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
No
We were in town for the Head of the Charles and this hotel was in a great location. We liked the room, the restaurant (Davios), and the bar. Overall, it is a solid choice and I can see staying there in the future.

Reviewed by traveler on November 1, 2004


Previous reviews for Royal Sonesta Hotel Cambridge

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