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| MCM Elegante |
MCM Elegante in Albuquerque, New Mexico |
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MCM Elegante
2020 Menaul Blvd Ne
Albuquerque, New Mexico 87107
Call Expedia at: 1-800-551-2409
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MCM Elegante Reviews
| Traveler Ratings Summary for MCM Elegante
|
Overall: 3.75 |
Service
3.73 |
Condition
3.75 |
Cleanliness
3.89 |
Comfort
3.98 |
Recommend
78.18 % |
|
| Loaded with extras |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nicd hotel with a courteous staff. Since we travel with younger kids, the free hot breakfast in the morning was a big help. Bacon and sausage, scrambled eggs or made to order omlet, hashbrowns, waffles, etc. Indoor pool was too cold for my liking but the kids liked it. A little noisy (car convention was there when we were) but overall a great stay at a great price.
Reviewed by traveler from Roswell on August 2, 2006 |
| Quite Elegante |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We stayed at this hotel for one night and were very impressed. The lobby is very nice, and the rooms very comfortable. The only problem we had was trouble finding the ethernet jack in the room, but it was by the phone. Check-in included two free drinks at the bar and free breakfast in the morning. This was extremely convenient. The breakfast was the best one on our vacation. It included an omlette bar and fresh waffles. There was also an assortment of bagels, cereals, and hot breakfast foods. We would definitely stay here again.
Reviewed by traveler from Darien, IL on July 26, 2006 |
| Very Nice |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I enjoyed everything from the wonderful mattresses to the great dining.
Reviewed by traveler on July 26, 2006 |
| I'll stay here again! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a very clean, comfortable hotel. The restaurant and lounge are very nice, the staff is extremely friendly and the pool and sauna are nice. The complemintary drinks and breakfast were a plus.
Reviewed by traveler from T or C, NM on July 19, 2006 |
| Great Value |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is conveniently located, well cared for and the staff was friendly and courteous without being intrusive. We had a nice view of the mountains from the balcony. The breakfast buffett was excellent. All at a great price. I will definitely be staying there again next time I visit.
Reviewed by traveler from Cincinnati, Ohio on July 19, 2006 |
| Great |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Great, but a little slow with the shuttle service. But other than that it was amazing
Reviewed by traveler on July 12, 2006 |
| not too impressed |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| The staff were friendly, the bathroom was not cleaned right and one of the beds was not made up, blankets and sheets were missing and bedspread on the floor. The hot breakfast was just okay.
Reviewed by traveler from Santa Fe NM on July 12, 2006 |
| Good Beds |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The beds are just like home. You"ll have a restful night sleep.
Reviewed by traveler from El Paso, TX on July 11, 2006 |
| Great indoor pool for the kids and breakfast buffet for mom & dad |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel's room accommodations were basic. However, it did offer a nice indoor pool for the kids, as well as exercise room that has a glass wall so parents can oversee the pool area. In addition, the breakfast buffet was excellent. The hallways were monitored for security. It is located on a busy street close to most everything.
Reviewed by traveler from Prescott, AZ on July 6, 2006 |
| Hotel and Shopping |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| All staffs are very kind.
Reviewed by traveler from Seoul, Korea on July 4, 2006 |
| We will be back! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband and I took our kids on an overnight getaway and were very impressed with the service and the free hot breakfast! The hotel is older but in pretty good condition. Staying at the MCM Elegante, you can save money and have a good time. I know we will be back!
Reviewed by traveler from Grants NM on July 2, 2006 |
| I'll be back! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The food was excellent (loved the breakfast buffet), the rooms were quiet, the service was efficient, and the staff was friendly. It was easy to get around Albuqueque from the location and I will definitely stay at the MCM Elegante when visiting Albuquerque on future trips. The only things that detracted from the hotel's overall rating for me were the AC unit - it cycled off and on very loudly and woke me up often, and the out of order elevator by the rear entrance. This elevator was out of service for all but one day of our stay requiring us to use the stairs (good exercise anyway) or the front elevator and parking lot.
Reviewed by traveler from Norman, OK on June 28, 2006 |
| Fabulous experience! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wow! That pretty much sums it up! My husband and I decided to take a trip on down to Albuquerque and we made a great decision when we picked MCM to stay at. They were very friendly, and helped us find good restaurants around the area. The cocktails available for free each night were so nice, as well as the huge breakfast available to us each day. It was great to wake up there every morning and have wonderful service and food. The breakfast foods that were available each morning were: bacon, sausage, waffles, an omelet station, bagels, muffins, toast, hashbrowns, biscuits and gravy, orange juice, coffee, many types of cereal and fruit. The room was very clean, the beds were extremely comfortable, and the shower had excellent water pressure(hard to find at some hotels!). We took advantage of the indoor pool during our stay as well. The hotel also has a gift shop, which is great if you forget to pack something, or need to pick something up for someone during your stay! My husband and I have no complaints! We definitely recommend this hotel if you plan on staying in Albuquerque!
Reviewed by traveler from Milwaukee, WI on June 27, 2006 |
| Good Breakfast Buffet |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| Food was delicious, Beds very comfortable a little on the small side bathrooms could be cleaner.
Reviewed by traveler from Mesa, AZ on June 26, 2006 |
| Nice place to stay |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It was a pleasant place to stay with a fantastic breakfast. It is centrally located and has a friendly and efficient work staff.
Reviewed by traveler on June 21, 2006 |
| Good location, good price. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We needed a hotel in Albuquerque for a family reunion. My girlfriend is addicted to swimming. The MCM has an indoor pool that was clean--it was perfect. There were also vouchers for their breakfast bar, a good hearty breakfast. The hotel was a great location at a good price, and nicer than I expected.
Reviewed by traveler from Denver, CO on June 21, 2006 |
| Great Breakfast! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Not often a hotel throws a "free" breakfast in along with two free drinks! This alone makes up for most little deficiencies that come along.
Reviewed by traveler from Vancouver, Wa on June 14, 2006 |
| Poor Service |
Overall: 1 |
Service
1 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Without exception the service in this hotel was very poor. We were only there for three days; however, there was no coffee in the coffee pot in the lobby on any of these days. The food in the restaurant was minimal at best. I would never recommend this hotel or return myself.
Reviewed by traveler from Anaheim, CA on June 14, 2006 |
| This is a functioning hotel for business purposes. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is fine for a business trip. It is located conveniantly in the business area, but a car rental is preferred due to the distance from the airport and limited taxi service. The hotel offers a free continental breakfast as well as a drink from the bar. Nice touches. Staff is pleasant; rooms are fine.
Reviewed by traveler from Cinnaminson, NJ on June 13, 2006 |
| Eat in only if you have a few hours |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room and bathrooms were clean and neat. There are no extravagances, but all serviceable. The exception was the restaurant. Actually the food was fine, but the service was deplorable. It took forever to be waited on, forever for drinks to arrive, forever for the food to be served. A simple meal took well over two hours to be consumed - not because it was so elegantly served but because they simply took too long. So, stay here, eat elsewhere.
Reviewed by traveler from Virginia on June 13, 2006 |
| An Extremely Disappointing Experience |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| I knew as soon as I walked into the lobby that I was going to have problems with this hotel. Five people were waiting in line, and when it was my turn, I was ignored by the hotel staff until I asked to check in. I was then told that, though I requested a king bed, my boyfriend and I were being given a room with two double beds. I was unhappy about this, but the hotel did nothing to accomodate our needs, not even offering us an apology. I then took a hotel map and put it on top of my stack of papers containing my hotel reservations, etc., The man at the front desk mistakenly thought that I had taken the entire pile of hotel maps, and yelled at me as I walked away, "You can't take the whole stack!" I was mortified, as I had done nothing wrong, and informed him that I had only taken one map. Overall, my boyfriend and I were so disappointed with our stay here. The room was clean, but old, and the bathroom door didn't lock. The sink didn't drain properly. The beds, though small, were comfortable, and the breakfast buffet was delicious. However, when we had to get our breakfast tickets, the girl at the front desk was rude and asked to see our ID's. I felt that the hotel staff tried to be as unaccommodating to us as possible. I don't recommend this hotel at all. The unfriendly treatment I received at this hotel was upsetting and ruined a good deal of time on my vacation. All I received here was aggravation. Do yourself a favor and stay elsewhere when visiting beautiful Albuquerque.
Reviewed by traveler from Marlton, New Jersey on June 7, 2006 |
| More Towels Please |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The only problem I had with the hotel was that the towels weren't replaced every day of our stay.
Reviewed by traveler on May 23, 2006 |
| Good value for the business traveler |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Location with accessibility to freeways and main thoroughfares great. Staff very accommodating and helpful. Fitness room modern w/ good equipment. Breakfast was terrific with a great variety of hot and cold options; fresh fruit would be a welcome addition.
Reviewed by traveler from Orange County, CA on May 11, 2006 |
| very impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My family and I were quite impressed with this hotel. We read the reviews prior and noticed some guests were rather umimpressed with the hotel and after staying there we figured they must lead very shallow lives. (they need to get one) We thoroughly enjoyed our stay and breakfast was vunderful, the staff was vunderful and we would definetly stay again. The hotel name lives up to its reputation.
Reviewed by traveler from Phoenix, AZ. on May 1, 2006 |
| Excellent breakfast |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wonderful buffet breakfast, scambled eggs, hash browns, sauage, bacon, orange juice, coffee, eggs to order if wanted, pancakes, cold cereal, etc. but I was full.
Reviewed by traveler from Wilmington, NC on April 27, 2006 |
| Not bad for the price |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| We asked for a crib and it took a long time to get it. Breakfast was not too bad for a buffet. Friendly staff
Reviewed by traveler from Austin, TX on April 22, 2006 |
| Fair |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Though the location of the hotel was convenient and the staff was friendly, the hotel needs improvement as far as cleanliness and maintenance.
Reviewed by traveler on April 19, 2006 |
| Nice Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Older rooms but Nice. Biggest compliments are the free wonderful quality "hot" breakfast. Waitstaff did a great job! Good food! The maids/cleaning staff did a wonderful job of cleaning the rooms! I definitely would stay there again.
Reviewed by traveler from Litchfield, MN on April 19, 2006 |
| Bathrooms a disaster, and that's not all |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| We selected this hotel based on the fact that it had a 3-star rating. Apparently that's not always reliable. While the rooms were in decent shape, the bathrooms were badly in need of renovation and a thorough cleaning. Mold and mildew were prevalent, the ceiling was in disrepair, as were the vanities. When we asked to move to a better room, it was the same or worse. Then, the door handle to the room didn't work properly and when we went to the pool, the spa had no water and had a sign saying it was out of order for an extended period of time. I would have rated the hotel as maybe 1.5 stars and would stay somewhere else in the future.
Reviewed by traveler from Denver, CO on April 11, 2006 |
| good place for the price |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| this hotel offered a nice room -- great bed, great shower. It was easy to find...close to both I25 and I40. The breakfast was great -- not continental, but full! We really enjoyed and would certainly go back.
Reviewed by traveler from chicago on April 1, 2006 |
| Some Problems |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| The rooms are OK but old. Carpet and tile in bath are old and look it. Hot breakfast with eggs, meats, breads, pancakes, waffles was great. HVAC was loud. In industrial part of town, NE section of Albuquerque.
Reviewed by traveler from Denver on March 28, 2006 |
| Worst service ever!!! |
Overall: 2 |
Service
1 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| I have never been to a hotel where it seemed to be an effort to accommodate you. The front desk staff was very rude the units did not have soap and it was an effort to get some. We booked our room three months in advance and requested a king bed, the staff told us the requests through Expedia would be considered, but they were under no obligation to accommodate us.
Reviewed by traveler from Seattle, WA on March 24, 2006 |
| Great Breakfast |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Stayed at the MCM Elegante for a couple of days on a recent trip to Albuquerque. It was very easy drive from the airport. The room was very spacious and the bed comfortable. The building is old but in good repair. The best part was the hot breakfast that was included in the price of the room. It was AWESOME. Reminded me of the full breakfasts they serve in 4 star hotels in Europe. We were pleasantly surprised
Reviewed by traveler from Yamhill, OR on March 19, 2006 |
| Was very impressed at first |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| We did not have a regular phone directory in the room, only business and yellow pages. I called for one and they said it would be delivered to me, it never was. The 1st morning we made coffee in room and my husband rinsed out the coffee pot. When we got in after all the meetings, there was no more coffee left for later use and our cups were not washed and the old coffee filter was still in the pot. I was very disappointed.
Reviewed by traveler from Las Cruces, NM on March 8, 2006 |
| Wont Stay Here Again |
Overall: 2 |
Service
4 |
Condition
1 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| My company put me here twice and I refuse to stay here again. The people are friendly but the hotel is old and rundown. There was a strong industrial cleaning solution smell both times I stayed there that was overwhelming. I will not stay here again.
Reviewed by traveler from Los Angeles on February 9, 2006 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The best hotel we have stayed at in Albuquerque. We will definately be staying with them in the future. Everything was excellent, including the morning breakfast, which was included in the room price.
Reviewed by traveler from Artesia. New Mexico on January 15, 2006 |
| A Pleasant Surprise |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We enjoyed our stay and found the Elegante to be an older, but well-run hotel. The complementary breakfast was a nice surprise. Hotel staff was very accommodating and competent.Rooms were very clean and comfortable. We would recommend for families and individuals seeking a reasonably-priced, quality hotel experience.
Reviewed by traveler from Plattsburgh, New York on January 3, 2006 |
| nice beds! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The new beds were extremely comfortable, service was great, hot breakfast buffet had wonderful food and room service was fairly fast.
Reviewed by traveler from Colorado on November 9, 2005 |
| Comfortable atmosphere |
Overall: 4 |
Service
2 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Very nice and clean atmosphere, very appropriate setting for business associates. Hotel lobby and rooms were clean but front desk employees were very unprofessional and very rude did not help me right away nor did they let me know when check in was when I asked. Checking out of alright the employee was very nice though.
Reviewed by traveler from Fort Defiance, AZ on October 19, 2005 |
| Not in My Top 5 Choices |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Two couples in two different rooms agreed that the hotel was clean, and staff was friendly. However, one negative was that going to the pool/fitness room required traversing through the dining area. In addition, the heating/cooling units were very loud when the fan was running (regardless of fan speed selection). In fact, they were too loud to sleep with them running.
Reviewed by traveler from Hampton, VA on October 14, 2005 |
| Great value & location |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We were a little apprehensive when booking the package as we were not familiar with the hotel, but were pleasantly surprised. The room was clean and neat, the bath fully stocked and a tasty hot breakfast was provided each day along with a couple of complimentary drinks during happy hour. The hotel is centrally located near the interchange of interstates 40 & 25 and provides shuttle service to the airport if needed. The price was reasonable and we plan to stay again next year.
Reviewed by traveler from Los Angeles, CA on October 12, 2005 |
| I expected more! |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The hotel was in need of repairs. Old shower plumbing and shower head. The jets of the hot tub did not work. The full service breakfast was served on paper plates with plastic glasses, forks, knives and spoons. Just overall old and needed upgraded.
Reviewed by traveler from Salt Lake City, UT on October 11, 2005 |
| Location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Not the easiest hotel to get to but worth the effort. Free drink and hot breakfast tickets add value to an already valued hotel.
Reviewed by traveler from Amarillo, TX on October 5, 2005 |
| Not spectacular but nice |
Overall: 4 |
Service
4 |
Condition
4 |
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