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| The Fairmont Banff Springs |
The Fairmont Banff Springs in Banff, Alberta |
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The Fairmont Banff Springs
405 Spray Ave
Banff, Alberta T0L0C0
Call Expedia at: 1-800-551-2409
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The Fairmont Banff Springs Reviews
| Traveler Ratings Summary for The Fairmont Banff Springs
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Overall: 4.29 |
Service
4.50 |
Condition
4.46 |
Cleanliness
4.39 |
Comfort
4.21 |
Recommend
85.71 % |
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| good....could be better |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Beautiful grounds. Rooms could use serious renovation, carpet had stains. Calls to "Royal Service" took too long to resolve. Jacuzzi was out of service for two days.
Reviewed by traveler from boca raton fl on May 11, 2006 |
| Wonderful experience |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We greatly enjoyed our stay and look forward to returning. No complaints
Reviewed by traveler from OC, CA on May 6, 2006 |
| A Grand Experience |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was certainly large and impressive, with great views and great food service. But it was also very crowded and hard to get a table at the restaurants on the weekend. My wife and I vistited in April for the second half of our honeymoon. The hotel nicely provided us a bottle of champagne and upgraded us to a Fairmont Signature Room which was large, with a king size bed, a seating area, a fake fireplace and a big bathroom. The room was in the Manor Wing, which though separate from the Main Castle building, still provided great views of the Bow Valley. The only complaint I had about the room and service was for some reason they would not restock our soap/shampoo products. Considering the hotel quality, this seemed very wierd. By the end of our stay we could have used some more lotion. Altogether the hotel was very good with great food, views and shops. Certainly worth a stay if you are looking for a large impressive hotel. However, if you have a problem with actually needing a map to get around the hotel, this place may not be for you.
Reviewed by traveler from Washington, DC on May 3, 2006 |
| Great Experience |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Spent four nights at the Banff Springs in mid April 2006. Everything from check in to check out went smoothly. Staff friendly and welcoming without being obsequious. Room clean and comfortable. Dining experience in the Grill (dinner buffet) excellent. Pool and spa very nice. Hotel is truly grand, decorated tastefully, and has a sense of history. Setting is gorgeous -- the best of the Canadian West. Minor complaint -- the hotel stores were open on what seemed to be somehwat irregular schedule. That is probably not the case in the high season however. Skiing (nothing to do with the hotel) was excellent at Sunshine (great instructors and 6-8 feet of snow on the ground with more coming down while we were there).
Reviewed by traveler from Virginia, USA on April 19, 2006 |
| Spectacular view |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Great hotel with great service. It is not cheap, but if you are looking for old world charm with incredible views this is the hotel. Some hidden costs, If you visit with a car. Banff national park entrance is $15/day, so for a 5 day stay you will pay $75 canadian dollar. Parking at hotel is $22 or $29 for valet. Meal at Bow valley grill (wonderful views) open buffet $39 adults, but there are 4 other restaurants and prices vary. You can also eat in the town. (our favorite: Banff sushi house) There is complimentary wireless internet in the room. As a destination Banff is wonderful and this is the hotel to stay in.
Reviewed by traveler from Chicago, Illinois, United States on April 18, 2006 |
| Banff Springs Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Unbelievably beautiful and luxurious. A bit spendy, but you get what you pay for.
Reviewed by traveler from Seattle, WA on April 15, 2006 |
| Finest Anywhere |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Without a doubt, this hotel is the best I've ever experienced (and I travel a lot to other countries.) The service was impeccable and done with genuine interest in being of service. All tips are included, which means you don't stick your hand in your pocket when you drop your car and they bring your bags up. There are 6 unbelievable restaurants, breathtaking views, a magnificent building and a spa that you'll dream about after you leave.
Reviewed by traveler from Mt. Hood, Oregon on April 12, 2006 |
| A Classic Hotel |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a classic hotel in a beautiful setting. The stories of the place are legendary, and the moutains surrounding the hotel are picturesque. It is expensive, though, reminding me of costs in Europe. Our room was high in the hotel, with poor views- view room were a great deal more expensive.
Reviewed by traveler from Calgary, Alberta on April 6, 2006 |
| As good as it's reputation |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Dinner buffet was outstanding
Reviewed by traveler from pensacola ,fl on March 23, 2006 |
| Great winter vacation spot |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| A lot of interesting history surrounding this hotel. Service was excellent. Food was very good to excellent. The no tip policy was a welcome surprise. Shops were a little pricey. Not a hotel if you are traveling on a budget.
Reviewed by traveler from Atlanta, GA on March 10, 2006 |
| Lovely Mountain Castle |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We loved the hotel. Although somewhat pricey, the service and convenience is excellent. You get what you pay for and more. My ten-year-old son loved the "castle" atmosphere and all the fun ideas the concierge suggested.
Reviewed by traveler from Texas on February 15, 2006 |
| a lot of extra cost |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| This is a beautiful facility but all calls are more than a $1 a minute and the spa is $59 A DAY EXTRA!!!! Breakfast in the only restaraunt is $25. Get over yourself Fairmont, you're not that great!
Reviewed by traveler from Reston, VA on January 13, 2006 |
| ok, but could be better |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| From the hotel of this class I'd expect better service - the rooms where cleaned only by 5-6PM. The sheets were not replaced until we asked them to do so...It took a long time to get any extra item missing, such as robes, towels, etc. In general the hotel is beautiful and is located in awesome location with increadible views. The food/restaurants are extremely expensive, expect $100 per person for a dinner for 2.
Reviewed by traveler from San Diego, CA on January 3, 2006 |
| Not impressed |
Overall: 1 |
Service
2 |
Condition
2 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Understaffed and rooms not ready during holiday stay
Reviewed by traveler from Auburn, AL on January 3, 2006 |
| Banff itself |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Pricy but excellent service. Great sunday brunch.
Reviewed by traveler from Brea on November 30, 2005 |
| Old style comfort and service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The best hotel in Banff to stay to relax and be pampered.
Reviewed by traveler from Kensington, CA on November 11, 2005 |
| Best Hotel in Banff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is amazing and living up to expectations. Banff will be a destination for my family just because of this hotel. Do stay here.
Reviewed by traveler on May 31, 2005 |
| Banff Springs Fairmont |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| If was fun to stay at a hotel that has been around for 100 years. Ambiance is great. Most of the hotel was cared for nicely. The outside mineral pool needs alittle up keep but not bad. The inside pool was closed for cleaning most of the time we were there. The nicer outside and inside hot tubs are only in the for-a-fee 'spa'. The public hot tub is only about 10 degrees hotter than the mineral pool. Very impressive hotel otherwise. Beware of the price for food and drinks in the hotel. Remember if you plan to stay at a 4 star hotel, expect to pay over $100 for two for dinner (one glass of wine to share). Appetizer may be an option. 2 drinks + 2 app > $50. May be more fun to commute 1.5 miles to town and wine/dine there. More selection from high to low. (this is a resort town and locals imbibe at home) Service was very good and staff were very nice. Hotel was very clean and well kept. Saved $60+ by pre-booking ski lifts (free bus service to slopes with multi-day pass). Bed was lumpy and was worst part of stay. Views make up for it. Room views are in the up graded rooms. Basic plan may look at parking garage. Wife did not like pesticide smell that I could not detect. If you are a 4 star hotel stayer and never bother to look at the bill, this is your place. Budget minded might stay in town and take the tour. Either way you should stop by and experience this grand hotel (ehr... castle).
Reviewed by traveler from Gainesville, FL on April 19, 2005 |
| Banff Springs at New Years |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Hotel is a "one of a kind" within the largest national park in Canada. Great public areas with numerous dining and recreation options. Disappointed with the spa, unable to get appointments. Skiing nearby but all slopes at least a 30 minute bus ride. One should keep in mind it gets very cold in this part of Canada in mid-winter ( we had a few days near zero degrees f. ) and this can be uncomfortable to those from warmer climates such as Southern California.
Reviewed by traveler from Newport Beach, CA on January 18, 2005 |
| Well worth the expense! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is very expensive, however the service is top notch and worth the expense. The staff is very customer oriented, friendly but most of all attentive to all of your needs.
Reviewed by traveler from Atlanta, Ga on January 18, 2005 |
| Fairmont Banff Springs |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Banff is a wonderful place and staying at the Banff Springs Hotel sets off a vacation there in the best possible way. If you like shopping, spas, sightseeing, stay here. If you want access to the local world class skiing, stay at the Fairmont Lake Louise up the road a few miles.
Reviewed by traveler from Fort Collins, CO on January 2, 2005 |
| Expensive |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Everything was great, BUT, food and drinks were very expensive. For 4 glasses of wine and an appetizer, it was $100. Not cheap.
Reviewed by traveler from Alpharetta, GA on November 12, 2004 |
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