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| Chateau Sonesta Hotel New Orleans |
Chateau Sonesta Hotel New Orleans in New Orleans, Louisiana |
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Chateau Sonesta Hotel New Orleans
800 Iberville St
New Orleans, Louisiana 70112
Call Expedia at: 1-800-551-2409
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Chateau Sonesta Hotel New Orleans Reviews
| Traveler Ratings Summary for Chateau Sonesta Hotel New Orleans
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Overall: 4.55 |
Service
4.43 |
Condition
4.63 |
Cleanliness
4.57 |
Comfort
4.73 |
Recommend
100 % |
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| Can't wait to go back! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first trip to New Orleans. We loved the hotel because it was just a few steps away from Bourbon Street, but not right on the strip-so the night noise didn't bother us. The hotel staff was very friendly and helpful in pointing out local attractions and giving us directions. We will definately go back!
Reviewed by traveler from Fort Worth, TX on August 22, 2006 |
| Very friendly and nice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed there for 4 nights and it was after Katrina. The staff was very friendly and although the hotel wasnt crowded, they did everything as its busy. The room was very clean and huge. Definitely will stay next time
Reviewed by traveler from New York on July 27, 2006 |
| Nice hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was very nice. Very large and comfortable. The water pressure in the shower was horrible.
Reviewed by traveler from St Paul, MN on July 26, 2006 |
| Sonesta the Best-a! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was the first time I had stayed at a Sonesta brand hotel and I was quite impressed. Yes, the location on the edge of the French Quarter was nice, but the hotel itself with it's quaint courtyard, comfortable, inviting lobby, friendly and helpful staff and an absolute wonderful bed, made our stay there quite nice and I would definitely go looking for another Sonesta Hotel on future trips both business and pleasure, in the future.
Reviewed by traveler from Dallas, TX on July 19, 2006 |
| Nice Stay |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Everything was SUPERB. Great Location for everything
Reviewed by traveler from Lafayette, LA on July 19, 2006 |
| Impressive rooms!!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is underrated for rooms and location ***** for the price of **
Reviewed by traveler from Denver, Colorado on July 18, 2006 |
| Great rooms |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great hotel to stay in. Very close the Bourban street. Service was great.
Reviewed by traveler from Southern California on July 18, 2006 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The room was huge and very comfortable. The housekeeping came twice a day to clean up the room!! It can get a little noisy at night though.
Reviewed by traveler from Orlando on July 13, 2006 |
| Business Center |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was great but the computers in the business center did not work the entire time of my stay
Reviewed by traveler from Chicago on July 11, 2006 |
| Pleasant Stay |
Overall: 4 |
Service
2 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Chateau Sonesta was a good value for the price I obtained through Expedia. The hotel was clean, well-kept, and the room very pleasant and comfortable. The pool area is a big hot with little shade and neither the pool or lobby bars were open. Services were not what you would expect, but I understand the issue with getting sufficient help post-Katrina. The hotel is very close to Canal St., so getting to the most freqently visited parts of the French Quarter was a bit of a hike.
Reviewed by traveler from Carson City, NV on July 5, 2006 |
| Great place, great location, great price |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I booked this hotel based on the feedback of other reviewers and I can definitely say you can trust the other reviews. The service was top notch and friendly with only one glitch while we were checking out but it wasn't a big deal. The location was perfect - close to the action of Bourbon Street & the French Quarter without all the noise. We got an inside room away from the street so that may have helped. It was also very clean and the bed very comfortable! Next time we go back to New Orleans it will be at the top of our list - especially for the price!
Reviewed by traveler from Oklahoma City, OK on July 5, 2006 |
| I will stay here at our next trip to New Orleans. |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first time in this Hotel and we were very pleased with our room and the Hotel. We stayed one night in a room overlooking Bourbon Street. We had a big, comfortable room with a balcony we could go out on. The noise level was not bad, but then I think a Thursday in June the crowds might not be as big as a weekend so we had no complaints there. We came back to finish our stay in New Orleans on Sunday and this time they gave us a Pool view room. This was VERY nice. The room was smaller then our room overlooking Bourbon street, but the room was beautiful and we had a door that took us right out to the pool. The beds are very comfortable. I would recommend this hotel. If you have a chance, eat at their restaurant The Redfish Grill. It was excellent. The Hotel Staff was Great.
Reviewed by traveler from San Diego, CA on July 5, 2006 |
| Rooms can't be beat! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A great visit to New Orleans where graciousness and gratitude abounds. For a quiet evening stay off the Bourbon Street side. But during Mardi Gras, the balcony could be a great place to view the parade. Interior courtyards beautiful. Beds ever so comfortable. Rooms roomy and bright.
Reviewed by traveler from Boston on June 30, 2006 |
| Great location! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The Chateau Sonesta was a very nice, comfortable hotel with very large rooms. The staff was very friendly and accommodating. Would definitely stay there again! People party until 6:00 a.m. in this town so if your a light sleeper, you may want to request a room with a courtyard or pool view.
Reviewed by traveler from Victorville, CA on June 28, 2006 |
| Good Hotel, Should Only Get Better |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Chateau Sonesta is recovering well after last year. The hotel staff is not to 100% yet, in my opinion, but they are working hard. Parking remains an issue since the valet stand was not in service while I was there. The garage across the street which the hotel has contracted was full one evening when I returned, which left me in search of public parking. The hotel room was great, the pool and courtyard are great, and the location is wonderful. The French Quarter is rapidly returning to its former glory, and the Chateau Sonesta puts it all within walking distance. Overall a good visit; great room, great facilities. If you are parked before the night life picks up, parking should be fine.
Reviewed by traveler from Tomball, TX on June 21, 2006 |
| Great Location but loud |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The location is perfect. The pool was great. However, you should ask for an inside room. I had to move because my room on Canal Street was extremely loud all day and night. I also did not receive cleaning service for almost 2 days even after I phoned housekeeping. Guest services did make sure my room was cleaned after I informed them. Aside from those 2 issues I did enjoy the hotel and the Red Fish Grill which is part of the hotel has great food.
Reviewed by traveler on June 21, 2006 |
| Still recovering |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was very well situated for all the action in Bourbon Street but far enough removed for peace and quiet. The facilities are still being renovated post Katrina but if you are looking for a hotel that has good, comfortable rooms and is reasonably priced, then try this one. The pool area is nice and secluded. The staff are friendly.
Reviewed by traveler from Texas on June 21, 2006 |
| Still in Good Shape |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The price might be high for some, but to me the price was worth it. Everything and everyone was perfect. I enjoy e stay!!
Reviewed by traveler from Dallas, TX on June 14, 2006 |
| Nice job during tough circumstances |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a great stay at the Chateau Sonesta over Memorial Day Weekend. The hotel is located at the beginning of Bourbon Street and offers a nice pool and courtyard. The hotel seems understaffed from Hurricane Katrina so there's no valet parking and our room didn't get serviced until very late one day, but these were very minor inconveniences. The bed, comforter and pillows were incredibly comfortable. We will definitely stay here again.
Reviewed by traveler from Birmingham, AL on June 2, 2006 |
| Great location, great service, great deal |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Beautiful hotel right in the heart of the French Qtr. Walk to everything, but off noisy Bourbon Street. Highly recommended. Great deal when booked ahead.
Reviewed by traveler on May 31, 2006 |
| Nice hotel in the French Quarter |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I checked with ease. The spacious room wasclean, and nicely furnished with two queen size beds, a table and two chairs. The closet was big. The bath room was large and accomodating. The hotel is right in the French Quarter, easily accessed and close to some great restaurants. I would go back without hesitation.
Reviewed by traveler from Delaware on May 31, 2006 |
| Want to go back soon |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful hotel. Beds very comfortable and rooms quiet. We had a view from our bedroom of the court yard, clean, nice. New Orleans will be back and hopefully its people too.
Reviewed by traveler from FL on May 24, 2006 |
| Good location but rooms could be better |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| We stayed at the Chateau Sonesta for 3 nights (May 18-21, 2006). We were very pleased with the location, just about a block from Bourbon Street in the French Quarter and a block from Canal Street. The hotel staff was great - very friendly, efficient and accomodating. However, we had a standard room that lacked many of the features I'm used to seeing in a 3 star hotel, i.e. mini-bar, refrigerator, coffee-maker. While the bed was comfortable and clean, the room furniture was old and kinda tacky. Maybe we should have opted for a deluxe room.
Reviewed by traveler from Chicago, IL suburbs on May 24, 2006 |
| Would definitely go back and highly recommend it to others! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It was very relaxing and the staff was eager to help with any questions, including places to eat and things to do!
Reviewed by traveler on May 24, 2006 |
| Back to almost normal in the French Quarter |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were delighted with the condition our hotel was in.
Reviewed by traveler from Tacoma, WA on May 17, 2006 |
| All that and more! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Couldn't be more pleased or impressed with our stay at Chateau Sonesta. Beautiful room. Extremely comfortable bed. Very friendly service from everyone we encountered. And yes, right in the middle of all the action of Bourbon without all the noise. Really wish we could've stayed longer!
Reviewed by traveler from Pittsburgh, PA on May 3, 2006 |
| Good for Business and Leisure Travelers |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is very convenient and comfortable for leisure travelers who want to see the French Quarter and for business travelers who are doing business in the City Business District or French Quarter...easy to walk or take a cab and people are very accomodating and the rooms are big and quiet.
Reviewed by traveler from Baton Rouge, Louisiana on May 3, 2006 |
| Beautiful New Orleans Charm!! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is located in a great location for the night life of New Orleans, but also located blocks from the historic French Quarter. The River Walk shopping and the casino are just a few blocks in the opposite direction. This is just a great place to stay to get a taste of New Orleans.
Reviewed by traveler from Duson, Lousiana on April 27, 2006 |
| Great stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I was down in N.O. in April '06 and had a pleasurable stay at the Chateau Sonesta -- just off Bourbon enough to get a little r&r and close enough to the action. You have to check out the Red Fish restaurant which is on the hotel premises - good eating. Then again, it is New Orleans.
Reviewed by traveler from New York, NY on April 26, 2006 |
| I would definitely stay here again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We were here for the French Quarter Festival and we couldn't have picked a better hotel. The hotel was very nice. The location was great - right in the French Quarter, in the middle of all the action. When we booked the 2 rooms we had requested rooms on the courtyard side (because we did not want to hear the street noise)with a king bed, and on the same floor as our other traveler (mother-in-law). Some of this information did not get through to the hotel, and they did not have a king bed available. They were nice enough to upgrade our room. We ended up getting a larger room with a balcony that adjoined my Mother-in-Law's. The balcony and overlooked the lovely pool area. We would definitely stay hear again.
Reviewed by traveler from Madison, WI on April 26, 2006 |
| I had a wonderful time! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My stay here was absolutely fantastic. The location was wonderful, connected to Bourbon St. and few blocks from Jackson Square. The service was the best service I have ever experienced in a hotel. I really enjoyed staying at the hotel.
Reviewed by traveler from Columbus, Ms on April 19, 2006 |
| Still recovering from Katrina |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Overall the hotel was fine. They are still in the process of recovering from Katrina, however, so some services are limited and not all parts are open. I would NOT recommend getting a room that faces Iberville Street. There are noisy bars there that are loud well into the night. The possible additional cost of a room facing the courtyard wuld be worth it.
Reviewed by traveler on April 5, 2006 |
| Very Nice Hotel |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| After reading reviews for the Chateau Sonesta, I changed our original hotel reservation. I am so glad I did. I was impressed before I arrived. After calling the hotel to inform them our plane was delayed and would be checking in very late, the desk clerk expressed concern that I have a safe trip and they would be looking forward to seeing us. Everyone at the hotel was very pleasant and professional. The room was large with a balcony and a view of their lovely courtyard. I also enjoyed the workout room and even though I didn't use the pool/pool area it looked great. I would surely stay here again.
Reviewed by traveler from Philadelphia, PA on April 5, 2006 |
| new hotel |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| limited services due to storm but comfortable
Reviewed by traveler on March 30, 2006 |
| beautiful hotel |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel just recently reopened& staffing is light.
Reviewed by traveler from Tennessee on March 29, 2006 |
| Chateau Sonesta was awesome!! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband & I stayed at the Chateau Sonesta from March 10-13, 2006 and we loved it. The staff was extremely courteous & friendly. The concierge was so helpful in booking us a Post-Katrina tour of the city, which was absolutley amazing. Bourbon Street is right around the corner. The French Quarter was beautiful. We reccommed Cafe Pontalbo on Jackson Square for a yummy breakfast and the Red Fish Grill for a superb dinner. A visit to Pat O'Briens is a must - we had a blast! We will definitely return!
Reviewed by traveler from Fort Wayne, IN on March 14, 2006 |
| Will revisit here! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great rooms, large and nicely appointed, very comfortable beds-service workers were wonderful and helpful-great location in the French Quarter.
Reviewed by traveler from Grass Valley, CA on March 10, 2006 |
| So glad we went! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The hotel was damaged due to Hurricane Katrina, but the whole first floor has been redone. They are still in the process of repairing the bar and breakfast dining area. It looks lovely. Everyone was so friendly and helpful. The room was huge! Beds were comfortable. Great location just off Bourbon and Canal Streets. We had interior room so it was quiet. A great place to stay!!!! Mardi Gras was so much fun.
Reviewed by traveler from San Diego, CA on March 7, 2006 |
| Great location, nice rooms |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
1 |
Comfort
5 |
Recommend
Yes |
| This was one of the best hotels I have stayed in for my annual trips to New Orleans. I was pleased to see that the hotel survived Katrina's wrath. However, due to staff shortages our room was not cleaned at all during our 5 day stay. The commitment to clean it on the 4th day was not meet because some of the existing small staff did not make it into work that day.
Reviewed by traveler from Dayton, Ohio on January 4, 2006 |
| 1st time stay... Will go back |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel very comfortable, staff were extremely accomodating and friendly. Everything in the French Quarter is within walking distance.
Reviewed by traveler from Greenwell Springs, LA on December 21, 2005 |
| Can't wait to get back there... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff was very friendly and the location was GREAT! The room was the nicest I've seen in a long while...I'll definitely go back once the flood waters go down!
Reviewed by traveler from Memphis, TN on September 6, 2005 |
| Hopefull y we all can go back soon |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| great location, spacious and comfortable rooms
Reviewed by traveler from Sugar Land, TX on September 1, 2005 |
| We had a great time staying at Chateau Sonesta and would definitleystay ther again on our next trip. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wow what a wonderful hotel with a friendly staff and great service.Our room was on Bourbon street but it was really not that noisey so sleeping was really not a problem. We parked our car using the hotels valet service which was $25 per day but it was well worth the price. The Red Fish Grill in the was a fine place to dine for our anniversary since it was very hot outside so we just walked downstairs and I had a sauteed pecan crusted gulf fish that was excellent.We really loved this hotel!
Reviewed by traveler from Indianapolis,IN on August 2, 2005 |
| Very nice and beautiful hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
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