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| Novotel New York Hotel |
Novotel New York Hotel in New York, New York |
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Novotel New York Hotel
226 W 52nd St
New York, New York 10019
Call Expedia at: 1-800-551-2409
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Novotel New York Hotel Reviews
| Traveler Ratings Summary for Novotel New York Hotel
|
Overall: 4.33 |
Service
4.32 |
Condition
4.30 |
Cleanliness
4.49 |
Comfort
4.35 |
Recommend
100 % |
|
| Nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very pleasurable
Reviewed by traveler on July 7, 2006 |
| wonderful experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel provided an enchanting experience in New York. Professional staff, excellent dining (very friendly service), clean rooms, wonderful view of New York, and close to everything. We wish all hotels were as fabulous as this one! Highly recommended!
Reviewed by traveler from Marlton, New Jersey on July 4, 2006 |
| Great Location! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My family and I visited NYC and not only did we fall in love with the city, we enjoyed our stay at the hotel. The location was great - close to tour buses, restaurants, theaters, shopping, etc. We had a late check-in and noticed a wet spot inside our room near the door (assuming from a leak from the air conditioner vent) - however, the next morning, housekeeping came in and promptly took care of the wet spot. We'll definitely stay here again.
Reviewed by traveler from San Antonio, TX on July 3, 2006 |
| Would definately stay again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very pleased with the hotel the staff was courtous and took care of any concerns immediately. Great view from the room. I would definately stay there again.
Reviewed by traveler from Alamogordo, NM on June 16, 2006 |
| I plan to stay at this hotel everytime I visit New York City |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great hotel in a great location in New York City.
Reviewed by traveler from Los Angeles, CA on May 24, 2006 |
| Great location |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Novotel is in a great location for tourists who want to be in the heart of NYC. The window of the restaurant bar overlooks the famous "corner" of Times Square and there is a good view from the room. The hotel staff wasn't as friendly as I thought they should have been but they weren't bad. I would definitely recommend this hotel to others.
Reviewed by traveler from Richmond, VA on May 10, 2006 |
| Great hotel - close to everything! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good place to stay overall. If available make sure to get a room with a view of Times Square (especially at night - view is amazing, but then again we were not there much except to sleep in for 4 or 5 hours). Great service too!
Reviewed by traveler from Houston, TX on May 5, 2006 |
| Enjoyed location of hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel's location was in walking distance to the major areas for theater, 5th Ave. Rockerfeller center and central park. Also easy access to taxi service.
Reviewed by traveler from New Orleans, LA on April 29, 2006 |
| An average room, but in a great location. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| I was not as impressed with the rooms in this hotel, as I was with the view of Broadway that we had. There is nothing special about this hotel. But, if you are looking for a no-frills, decent size, clean room in a great location in NYC, then this hotel is what you want. There is also no valet parking, but they give you a discount a lot up the street. This would probably be my second choice hotel in NY at this price range.
Reviewed by traveler from Collegeville, PA on April 26, 2006 |
| access to the room |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| the hotel submit their guests to 2 steps to reach the rooms. The first step, served by two elevators, is too slow
Reviewed by traveler from salvador, brazil on April 26, 2006 |
| Close to everything in New York |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We found Novotel to be pleasant, quiet, accommodating and clean. The price was average and it was well worth any extra cost to be close to everything we wanted to see. We'd go back there any time and would highly recommend it to anyone else visiting New York.
Reviewed by traveler from Appleton, WI on April 24, 2006 |
| Nice Hotel, Nice Location |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Nice, Clean, right by the square. Fair price for the location, excellent staff(really good). All and all a good value for the location.
Reviewed by traveler from Omaha, NE on April 17, 2006 |
| I will definitely stay there again. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The price was reasonable. The hotel staff was courteous and helpful. The room was clean. The location was great--many of New York's attractions were within walking distance. A very pleasant stay.
Reviewed by traveler from La Vergne, TN on April 12, 2006 |
| Great location! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We were very happy with the Novotel Hotel. The rooms were basic, but clean. The location was great! We would definitely recommend this hotel to anyone.
Reviewed by traveler on April 9, 2006 |
| Luv New York |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Novotel hotel was great for seeing New York City for the first time and to celebrate my birthday with family @ friends. The location and view of Times Square was wonderful! We went walking, shopping, Central Park, Boat tour, Mamma Mia across the street and *Ground 0* in just 2 days. Room was just fine, can't wait to go there again.
Reviewed by traveler from Buffalo, N.Y. on April 4, 2006 |
| Pleasant Surprise |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| First time to stay at Novotel in US. Over all, it was a good experience. O.K. location, with acceptable access to subway. Room was clean and comfortable.
Reviewed by traveler from Birmingham, AL on March 28, 2006 |
| Great location. OK hotel |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The location is great. Close to Time Square, subway and many theaters. A little disappointed with the hotel. Our room wans't ready when we checked in around 10pm. The shower was slow. The room was hot. I had to open the window to get the winter air in. Otherwise OK. For the price and location, I would consider staying there again.
Reviewed by traveler from San Jose, CA. on March 27, 2006 |
| Not the best but no regrets |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| spent the weekend at the hotel. We stayed in a corner room with a great view and a king size bed. I chose this hotel for the location and the fact that I got tired of staying at boutique hotels. The location was great and the staff were quite helpful. The interior and the bathroom seemed a bit dated but clean. The bed was quite comfortable. The amenities in the bathroom were a bit scarce but the television channel selection was impressive. There was a lot of information for tourists and location couldn't be beat. I noticed the staff and customers came from a diverse ethnic background. This was nice to see.
Reviewed by traveler from Osaka, Japan on March 26, 2006 |
| Location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel location was perfect for me.. near subway stations and easy to walk to Times Sq. I would stay here again. In fact met a couple who were doing just that for the second time.
Reviewed by traveler from Washington State on March 23, 2006 |
| Excellent Broadway Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The view from our room was terrific. South toward Times Square with all the lighting and displays. The lobby is on the 7th floor with great bar, restaurant, and lounge area all with a wide view of Broadway. It would be a great location to watch the Thanksgiving Day Parade. On future trips we would stay here again.
Reviewed by traveler from Hudson Valley, NY on March 15, 2006 |
| Wonderful Hotel |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a great hotel. The only drawback is that you enter one elevator to get to the lobby (on the 5th floor); then, you must go to another hotel to go to the rooms. This takes more time than typical hotels. But we had a wonderful stay there, and the location is great!
Reviewed by traveler from Atlanta, Georgia on March 15, 2006 |
| Great hotel |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| No real complaints other than a small bathroom and lobby wifi only.
Reviewed by traveler from Los Angeles on March 8, 2006 |
| Great Location! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| My husband and I stayed at the Novotel and the location couldn't get any better. We were in walking distance from Times Square and other Tourists attractions, and shopping. We found the hotel stay to be comfortable and affordable. Staff was nice and very helpful. I will probably stay at this hotel again on our next visit to New York. Overall, it was a nice stay!
Reviewed by traveler from Toney, AL on March 6, 2006 |
| Elegant environment. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Most of the guest appeared to be French, especially airline employees of French owned airlines. Midsize hotel with european feel.
Reviewed by traveler from Greater Chicago, Illinois on December 27, 2005 |
| Novotel- Times Square |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Overall this is a good hotel for the price. The location is perfect and the lobby and resturant are very nice. The rooms are a good size for NYC, but could use some updating. They will hold your bags if you arrive before check in and charge $1 per bag to hold them after you check out.
Reviewed by traveler from South Carolina on December 21, 2005 |
| Great location for Broadway shows and shopping! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Location of the hotel was great, close to Broadway shows, Rockafeller Center, and shopping! Bell stand staff were nice and helpful; the restaurant staff were very un-friendly and not customer service orientated. Room was dated, but clean and quite. Only real problem was couldn't adjust the room tempature adequately. It was HOT in December in the room!
Reviewed by traveler from Kansas City, MO on December 12, 2005 |
| Okay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The location of the hotel was great, but room size was small. I realize that the hotel rooms in New York City are smaller than average, but if you are travelling with more than 2 people, the rooms are too small.
Reviewed by traveler on November 23, 2005 |
| satisfied with my stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I found Novotel to be more than adequate, based on the price and location. Parking was across the street, $31 for 24 hours. The only complaint I had was there was no high-speed internet or wireless on my floor.
Reviewed by traveler from Austin, TX on November 17, 2005 |
| Pleasantly surprised - great location! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel had an incredible location right in Times Square. We were able to walk to broadway shows, and most any restaurant we wanted to go to. Central Park and Rockefeller center are both only a few blocks away. The tour buses leave from about 2 blocks from here, so it was great for touring the city. Having read reviews on other hotels, we expected a small noisy room. We were very surprised and happy to find our room was spacious, quiet, and even had a decent view of the river. The rooms are definitely dated and could use some upgrades, but on the whole they were neat and clean. This hotel was cheaper than other hotels in the area, so for the price and location, we would definitely stay here again.
Reviewed by traveler from Atlanta, GA on October 15, 2005 |
| Fantastic Find |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was wonderful! Great location, service and price. Within walking distance of all theaters, Grand Central, Central Park, Times Square and 5th Ave.
Reviewed by traveler from Charlotte, NC on October 6, 2005 |
| Good Location |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel was in a good location, right up Broadway from Times Square. The employees were friendly and helpful. The room was large enough and clean, but the bathroom was kind of worn and the toilet ran constantly.
Reviewed by traveler from Lehigh Valley, PA on August 13, 2005 |
| Great NYC value |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Chose this hotel after LOTS of research. We were very happy with it. Great view of Broadway and Time Square from room. Friendly, helpful staff. Rooms need to be updated, but are clean, roomy and good bed. Close to theaters and subway. Best you can do for the price.
Reviewed by traveler from Wyoming on July 10, 2005 |
| Great value |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Never have had a bad experience here. Have stayed many times. Clientele very international, especially French. Rooms are very comfortable.
Reviewed by traveler from St. Louis, MO on May 25, 2005 |
| Paris in NYC |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| As a Francophile, I loved the hotel. Walking distance to all the great sights in Midtown as well as to theaters on Broadway! Service was good, and the bed very comfortable. I would stay here again.
Reviewed by traveler from Tampa on May 24, 2005 |
| Wonderful view |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We were pleasantly surprised by this hotel. It was a last minute choice and it worked out very well. The view from the loby is wonderful. Great location if your going to a play like we were. Dinner at te hotel was also very good.
Reviewed by traveler from South Glastonbury, CT on May 24, 2005 |
| new york's secret treasure |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Novotel's really simple yet elegant... Staff are courteous and very helpful. Rooms are kept clean. Housekeepers are trustworthy. The lady server at Cafe Nicole is nice. It's a really good place to go back to...
Reviewed by traveler from los angeles, ca on May 10, 2005 |
| good location, bathroom could be cleaner |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| We stayed at the Novotel in April. The location is excellent, close to theaters. We parked at a nearby parking garage for $23 per day. Our 2 children stayed free. Hotel was nice, but grout and caulk in our bathroom were mildewed, which was a turn-off. They have an easy system for baggage storage ($1 per bag) if you want to stay in the city for a few hours after you check out.
Reviewed by traveler from upstate NY on April 27, 2005 |
| Just Okay |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Great location. Room was quiet and in fair condition with aging water stained ceiling tiles and carpet stains. Beds only fair and sheets and comforter 2 star quality. Bathroom fixtures cheap. Immediate and very hot water from faucets.
Reviewed by traveler from Sarasota on March 10, 2005 |
| can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| excellant
Reviewed by traveler from staten island, n.y. on January 24, 2005 |
| Good choice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We enjoyed our stay. The location was perfect for theater and access to cabs and subway. The rooms are a bit small, but comfortable. The price was right. The people at the front desk were very accomodating. We would definitely go back.
Reviewed by traveler from Baton Rouge, LA on January 21, 2005 |
| excellent in service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My boyfriend and i went to the city for a couple of days for a getaway and i loved the way the hotel was the staff was very friendly and always smiling. It is in a great area and would love to go back soon!!
Reviewed by traveler from Shelton, CT on January 20, 2005 |
| French version of the Sheraton |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The Novotel has small rooms that are functional and it has a decent health club. I did not find the mattress comfortable, which is pretty important to me. It has a good location and is well insulated from the noises of Broadway. Would I stay there again? I'd first check to see if I can get a decent deal in a hotel with a health club that has comfortable beds. French is spoken by many of the guests, given its major presence in France.
Reviewed by traveler from Philadelphia, PA on January 20, 2005 |
| clean, but time for a re-model |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location, nice sized rooms and a decent staff for a large hotel. Rooms are starting to show wear (especially the carpet), but still a good value none-the-less.
Reviewed by traveler from Central NJ on January 20, 2005 |
| Average at best |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The hotel is a bit run down and the overall service was poor. If you are not expecting much, it might be a good choice - otherwise, stay elsewhere.
Reviewed by traveler from NJ on January 20, 2005 |
| Very good location |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Hotelo is located very conveniently. The rooms are somewhat small. The street level lobby is impractical particularly if you have to carry a lot of luggage.
Reviewed by traveler from Split, Croatia on January 20, 2005 |
| A very friendly place |
Overall: 5 |
Service
5 |
Cond | | |
