|
| Home | Nevada
| Reno Hilton |
Reno Hilton in Reno, Nevada |
|
|
Reno Hilton
2500 E 2nd St
Reno, Nevada 89595
Call Expedia at: 1-800-551-2409
|
| |
|
Reno Hilton Reviews
| Traveler Ratings Summary for Reno Hilton
|
Overall: 4.00 |
Service
4.10 |
Condition
3.92 |
Cleanliness
4.24 |
Comfort
4.06 |
Recommend
78.43 % |
|
| Hotel staff inadequate. Will not recommend. |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
5 |
Comfort
3 |
Recommend
No |
| The staff with the exception of the maid was inadequate. For example,I wanted to get a massage in the spa and no staff was available I could not get a referral or given a recommendation. The staff at the spa was unfriendly and did not give the impression that they were trained in hospitality. Hotel was dated and the food from room service was tasteless and the staff unprofessional.
Reviewed by traveler from Dallas, Texas on June 27, 2006 |
| Very Nice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Stayed here because we were flying out of Reno Airport, very nice.
Reviewed by traveler on June 21, 2006 |
| Reno Hilton |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Decent hotel. We use it because it has a large parking lot...
Reviewed by traveler on June 21, 2006 |
| fun time |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| my wife and I had a fun time. The dealers were very friendly
Reviewed by traveler from san juan capistrano, ca. on June 19, 2006 |
| An old friend |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We visit Reno yearly and have stayed at other resort/casinos but keep coming back to the Hilton. It's close to the airport and seconds away from 395 so it's perfect if you want easy access for day trips to Carson City, Virginia City or Tahoe. I missed having a coffee machine and refrigerator in the room, but there are plenty of places to eat and a coffe/snack shop near the elevators. Can't wait til next year.
Reviewed by traveler from Chicago on May 31, 2006 |
| Family friendly but need more workers! |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Everything was fine in the hotel except there were not enough workers at Chevy's and the bowling alley. Over half the tables were open at Chevy's but was told there was an hour wait. Same at the bowling alley. However, it is a very family friendly place and otherwise everything went well.
Reviewed by traveler from Martinez, CA on May 30, 2006 |
| Has most of your needs |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel lacks a room refrigerator, coffee pot, and microwave. I understand the hotel wants you to buy all items, such as coffee, but it would have been nice to have a cup when you wake up without having to get dressed and go downstairs.
Reviewed by traveler from Chicago on May 26, 2006 |
| Great view |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel had all the requirements that I needed for my trip. The room was very pleasant and comfortable. The lighting and decorations was dark and different in the hallways to the rooms.
Reviewed by traveler from Hopkinsville, KY on May 24, 2006 |
| Not impressed |
Overall: 1 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The non smoking room we were assigned smelled as if a bowling convention was held in it. The management in the gaming area were rude to customers but were especially rude to the dealers. Things can be broken but there is no excuse for rudeness. As for food service,in two of the restraunts, service was slow and the food was served cold. These experiences were common to people around us
Reviewed by traveler from Boise, Id on May 17, 2006 |
| Everything for a fee |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Coffee, fitness, internet access-all for a fee; on top of high room rate. Pool not open; no where to sit outside but cement walls; no bikes to rent to go on bike path. Weather beautiful. Disappointing trip.
Reviewed by traveler from Ohio on May 14, 2006 |
| Pleasantly Surprised! |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Even thought I have been to the Reno Hilton several times I had never been a guest. I was surprised at how spacious the rooms where, and the big bathrooms were great. I would stay here agian, the resturants are decent. The service was OK. It is well worth the price.
Reviewed by traveler on May 10, 2006 |
| Good stay in Reno |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A little dated decor, but clean and comfortable. Worked out fine.
Reviewed by traveler from Las Vegas, NV on May 10, 2006 |
| Big Choices at Reno Hilton |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was amazed at the size of the hotel grounds alone!! There was eveything to do..spa($10 fee), driving range, bowling, and even a kids archade. But what was amazing to me was the size of the Hotel itself. It was at least 4 blocks. It had a lot of meeting and convention space too. The room was also very big. The interior was a little dated (it was renovated in 1978), but was comfortable. There were 4 sitdown resturants, and 2 quick service resturants. There is also a KOA Campsite in the back with a market, which sells everything at a fracion of the gift shop. I would book there again, and would have no problem bringing the family.
Reviewed by traveler from Philadelphia, PA on April 26, 2006 |
| Impressed witht he Deluxe room |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was surprised at how big the room was. The two queen beds and the space was great for my family of four. The bathroom was clean. I would definitely stay there again!
Reviewed by traveler from Truckee, Ca on April 21, 2006 |
| Reno Hilton |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| The hotel rooms are tired worn out examples of an average hotel but the casino & restaurant component is modern & well laid out though.
Reviewed by traveler on April 19, 2006 |
| Close to the airport |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A little bit old, the people that goes there is not the best people in Reno. Good restaurants though. Close to the airport.
Reviewed by traveler from mexico city on April 17, 2006 |
| Desperate Need of Updating |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Main lobby area and casino are nice enough. The restaurant choices are fine too. We recieved pretty poor service at the very expensive Andiamo restaurant but they could have just been having a bad night. The rooms we stayed in were clean and luckily didn't reek like cigarette smoke but they were extremely dated and the bed spreads were stained with what I can only guess was ink. Also we asked for a king bed well in advance but when we checked in were told they only had doubles. I can't name names but if I were to return to Reno I would definately stay in one of the newer developments downtown.
Reviewed by traveler from Hayden Idaho on April 5, 2006 |
| very nice hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| first time visit during the opening round of march madness. nice large room. great selection of restaurants. great sportsbook for watching games. i would definitely return.
Reviewed by traveler from San Jose, CA on March 27, 2006 |
| Needs Renovations |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| This hotel really needs to be upgraded/renovated.
Reviewed by traveler from Arnaudville, LA on March 16, 2006 |
| Nice place |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We stay here for business because it is right across the street from our office. There is not a refrigerator in the room or coffee maker.
Reviewed by traveler from Graton WI on March 15, 2006 |
| Comfortable place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Reno Hilton is a fairly standard large casino/hotel. The rooms are fine - nothing fancy, just your basic accomidations. The room was clean and in good shape, although the temperature controls were a bit dated and could use an upgrade. Overall, I had no complaints and would stay at the Reno Hilton again.
Reviewed by traveler on March 14, 2006 |
| not at all impressed |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Hotel was extremely dated. Carpet was awful!! Old fixtures and sour attitudes in the casinio. The fitness club was to open at 7:30 in the morning and the clerk didn't show up until 8! Didn't seem to care.
Reviewed by traveler on March 14, 2006 |
| Beautifully managed hotel, a select in the area. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The minute I walked in this hotel, I felt at ease. It was tastefully elegant, clean, and inviting. It had wonderful amenitites for both leisure and business travelers. Visted most of the other hotels in Reno and none could compare. During the end of the visit, I had a problem arise in the casino. Although the casino management did not handle it with care, when I went to the hotel manager, he was extremely cooperative and apologetic. So if you can stay out of the casino, as a frequent traveler, I commend this hotel with an A+.
Reviewed by traveler from Glenwood, NM on March 7, 2006 |
| Excellent place to stay and fun! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was an awesome place to stay. The bed was heavenly after a horrible bed coming back from skiing in tahoe. We stayed at the hilton the night before our flight because we had an early morning flight. Unfortunately, we were there on a sunday night and many of the stores and activites were closed. However, it was a very nice hotel and will stay there again when back in Reno.
Reviewed by traveler from Coppell, TX on February 2, 2006 |
| Plenty of Activities |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Reno Hilton have a lot of activities for all the family, I traveled with my kids, and while my wife went to the casino, we spent a lot of time on the bowling lines, painting ceramic and on the arcade.
Reviewed by traveler from Monterrey, N.L., MEXICO on January 4, 2006 |
| Lots to do |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband and I had a lot of fun at the Reno Hilton. We managed to hit some balls at the golf range, bowled, gambled (of course), and ate at Round Table Pizza - which was part of the attraction since we like the one in Hawaii. We'd highly recommend this hotel to anyone who has kids or anyone who wants to be a kid again.
Reviewed by traveler from Hawaii on December 30, 2005 |
| Lots to do for adults and kids! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| We have stayed at the Reno Hilton many times and have never been disapointed. Great hotel for a great price. Many dining choices, great shopping, and excellent game area for toddlers to teenagers.
Reviewed by traveler from Portland, OR on December 28, 2005 |
| Nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Outside of Reno main district.
Reviewed by traveler from Pompano Beach, Fl on December 21, 2005 |
| A Great Place to Stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel had all the qualities of a fine hotel whether it be for an individual or an entire family. Very comforting and fun!
Reviewed by traveler from Riverton, WY on December 15, 2005 |
| First choice to stay in Reno |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is very nice the staff friendly and helpful. Shuttle to airport is convient and is user friendly. Onsite restaurants are good but a bit pricey. This hotel is not within walking distance of other casinos so if you don't want to stay in one location this is not the place for you. Otherwise this is a great place!
Reviewed by traveler from Mammoth Lakes, CA on December 15, 2005 |
| Great hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We got a free upgrade to a suite-type room. The room was very clean and comfortable and the hotel itself had a lot to offer with its restaurants.
Reviewed by traveler on December 14, 2005 |
| Best of the Bunch |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Had the better of the hotels in the area and was not difficult getting to and from any of the sites in the area
Reviewed by traveler from Boise, ID on December 14, 2005 |
| Not impressed for a Hilton |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Not so much the hotel itself but the restaurant Chevys within the hotel had poor service and the food was cold. The staff all seemed to hate being there and the negative energy was noticeable. Next time I need a room in Reno I will look elsewhere.
Reviewed by traveler from Salt Lake City on December 14, 2005 |
| Nice Hotel, smoke smell in room |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| This hotel was a great place to stay, easy to downtown, right along the freeway. However, our room was marked as non-smoking, and we could definitely smell cigarette smoke in the room.
Reviewed by traveler from Sacramento, CA on November 3, 2005 |
| Registration staff were extremely friendly. Lots of various activities to participate in the hotel. |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is in the process for upgrading it's conference center. I have stayed there in the past and was surprised to find a larger room and and new furnishings.
Reviewed by traveler from Sacramento, CA on November 1, 2005 |
| Nice Hotel but the casino took my money |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very comfortable and clean room.
Reviewed by traveler from Santa Cruz, CA on October 25, 2005 |
| Nice Exterior, Poor Interior |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
2 |
Recommend
No |
| The hotel looks impressive from the outside but could use a freshening up inside. The carpets, furniture, light fixtures bathroom could all use an upgrade. They look like they are at least 10-20 years old. I expect better from a Hilton.
Reviewed by traveler from Mountain View, CA on October 25, 2005 |
| Clean and comfortable. |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| All around a good hotel with plenty to do. My only beef is the long wait to catch the airport shuttle - it only runs every 30 minutes, even though the hotel is 5 minutes away. Each time I've stayed here it seems I've missed the shuttle by a few minutes and end up sitting around for half an hour for the next one. I recommend grabbing a $10 cab to get you there faster, and as an added bonus you can avoid hving to hang out with the smokers in the airport shuttle waiting area.
Reviewed by traveler on October 18, 2005 |
| Everything you need |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel has everything you could possibly need in a hotel. Casino, bowling alley, bars, resturants, theater & a shopping mall.
Reviewed by traveler from Columbus, OH on October 18, 2005 |
| Hilton superior to downtown properties |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| WHen attending for the Reno Air Races, the Hilton is a solid choice. Not a palace by far, by superior to the mess that exists down and around Virginia Avenue. The hotel and rooms are clean an comfortable. Close to time for a major remodel. Convenient bus service to the Reno Races and also a free airport shuttle for in/out travel. Great rates and value for the dollar.
Reviewed by traveler from Connecticut on September 28, 2005 |
| Not Updated |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Hotel is old and tired.
Reviewed by traveler on September 22, 2005 |
| Excellent service, cleanliness and comfort |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| A very well mauntained and run hotel, casino. We were treated with respect and courtesy at every level of the operation. Should provide in room coffee makers.
Reviewed by traveler from San Diego, CA on August 30, 2005 |
| Reno Hilton |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| If you want to gamble, go to the Hilton. I don't gamble, but it seemed like a good place for it. The restaurants are relatively good too, although somewhat pricy for what you get. The staff was nice, but the hotel was so big that it was somewhat hard to navigate it. Other than a few minor inconveniences such as not being able to open the windows more than a half inch (really!) or get through to the information desk from the telephone in the room, it was really a nice place. I don't have a need to go back to Reno very soon, but I'll probably stay at the Hilton again when I do.
Reviewed by traveler from Yorba Linda, CA on August 30, 2005 |
| in the middle of nowhere |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| convenient to reno airport, but not within walking distance of anything else
Reviewed by traveler on August 30, 2005 |
| Stay away from the food |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| while my room was very nice, it did lack things such as a fridge, microwave, coffee maker etc. The restraunts downstairs however left something to be desired. The food made me incredibly sick to my stomach and I spent and entire evening of my trip in the bathroom.
Reviewed by traveler from Madison, WI on August 30, 2005 |
| Will Definitely go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Everything was perfect, although I wished I had won some money. Hotel was very clean, even saw a housekeeper on her hands and knees cleaning a room. The hotel was just as described.
| | |
