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| Best Western Primrose Downtown |
Best Western Primrose Downtown in Toronto, Ontario |
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Best Western Primrose Downtown
111 Carlton St
Toronto, Ontario M5B2G3
Call Expedia at: 1-800-551-2409
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Best Western Primrose Downtown Reviews
| Traveler Ratings Summary for Best Western Primrose Downtown
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Overall: 3.73 |
Service
3.78 |
Condition
3.56 |
Cleanliness
4.12 |
Comfort
4.02 |
Recommend
79.66 % |
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| Hidden Gem in Toronto. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was everything you could imagine. For being a 3 star hotel, it sure seemed alot better. The appearance and condition of the rooms were great. Nice employees, willing to help you out if assistance was needed. I would definately recommend staying there to anybody.
Reviewed by traveler on June 14, 2006 |
| Not worth the low rates |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| There are several problems with this hotel. The staff are extremely rude, if you can even get their attention; There are too few elevators to serve the large number of rooms, so long waits with heavy bags; Parking is very limited, which forces drivers to use expensive public lots; The onsite restaurant was never open; The ice machines and ATM were broken; and room service? what's that? The only thing that the Primrose has going for it is its location. It's close to everything, but I will pay more to stay elsewhere the next time I visit Toronto.
Reviewed by traveler from Chicago, IL on June 6, 2006 |
| Hotel Location |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The hotel location is good for sightseeing, shopping and diner.
Reviewed by traveler from New York on June 3, 2006 |
| You get what you pay for |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The good part: The hotel is in a great location and I got an excellent rate through Expedia. And the room itself was satisfactory and clean for this class of hotel. The bad part: Only four elevators serving a very full and large hotel made for some long waits to get in and out. Also, the hotel garage was full, which created considerable inconvenience. Next, in order to get a non-smoking room, I had to accept a room with two doubles instead of one king, which was my preference. Finally, the front desk person on check-in was just short of rude even though i was perfectly polite and accepting about all of the above. Even so, I would recommend based on location and price. If you dont get hung up about the need for a fine lodging experience, this place gets the job done
Reviewed by traveler from Cleveland, OH on May 30, 2006 |
| Modest but warm |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| There is much in this hotel that needs renovation- particularly room decor- but the ambience is friendly and warm and the neighborhood offers many pluses such as good food, many great short walks (good after a full day's work), and convenient transportation (or a moderate walk) to downtown.
Reviewed by traveler from Durham, NC on May 25, 2006 |
| Don't go there if you need to use the Wifi |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| The hotel is ok, but the Wifi network is totally unreliable. I was there 2 days, and I got the connection for a total of about 10 minutes... not good when you are on a business trip.
Reviewed by traveler from Seattle on May 24, 2006 |
| OK, but wouldn't recommend it |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| It is an older hotel with very difficult parking. The beds are very firm and uncomfortable.
Reviewed by traveler from Fairport, NY on April 18, 2006 |
| I enjoyed my stay at BW Primrose |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is my second stay at this hotel. The place is neat and clean. Overall, the neighbor area is quite safe.
Reviewed by traveler from Elmurst, New York on April 11, 2006 |
| Good place to stay! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Right in the heart of Downtown Toronto....comfortable, clean...highly recommended!
Reviewed by traveler on April 4, 2006 |
| A quality hotel near many downtown attractions |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel has an extremely convenient location at a good price. The parking garage is slightly small and difficult to get in and out of, but it is hard to find parking elsewhere in the downtown area. Although the breakfast is not included, there are cafes in walking distance that are fun and affordable. The fitness room is also useful, although very basic.
Reviewed by traveler from Champaign, IL on March 21, 2006 |
| Very Impressed |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very impressed by this hotel. It was clean, and looked very nice. The hotel staff was speedy and very polite. Parking is $15 though and the pool is an outdoor pool. I recommend this place to everyone.
Reviewed by traveler from Muskego, WI on March 13, 2006 |
| Great deal in the middle of everything! |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel was very close to many places to eat and visit, or at least only a quick subway ride away. Elevators are a bit slow
Reviewed by traveler from Sterling Heights MI on March 7, 2006 |
| weekend in toronto |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our weekend in toronto was wonderfull!! The hotel was just perfect and very helpfull! We will always recommend the primrose to our friends and family - not only was the service and room perfect but the hotels' location was central in the city and everything was a quick walk/ride away!!!
Reviewed by traveler from Buffalo NY, usa on January 31, 2006 |
| Great city, great hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| It's my first time travel to Canada. The staff at the hotel have been very friendly and helpful. The room is very comfortable, definite a good value for the price.
Reviewed by traveler from New York, NY on January 27, 2006 |
| Overpriced, grungy |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The carpeting was dirty, the mattress was dirty. The furniture was beaten up & you can find better a any Goodwill store. I was very disappointed.
Reviewed by traveler on December 13, 2005 |
| Nothing to Write Home About - But Ok |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The lobby of the hotel is very nice. The staff were "ok" (not very friendly if you ask me). The rooms were good but you could tell nothing had been done in years to enhance them. Parking is $15 a night and they will leave nasty notes on your car saying they don't recognize your vehicle (even though you register) then a man comes after you just as you approach your car to load up wanting his parking money. Strange
Reviewed by traveler from PA on November 30, 2005 |
| I will give this hotel a 4 out of a 10 |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| I was hopin to find something different about this hotel . I first ask for a queen size bed or king . They give a 2 full sizea beds with a kitchenete, well to maka it short , i had to changed room three times . I also ask for a non smokers the gave me a room that smell so bad of smoke ...
Reviewed by traveler from silver spring , M.D on November 23, 2005 |
| Good but not Great |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is OK - it is nothing great, but it was a very good bargain. If you are looking for posh...look elsewhere. If you are on a budget and need a clean, safe stay - consider this hotel.
Reviewed by traveler on November 23, 2005 |
| Good value for money! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a compfortable hotel, in downtown Toronto, iin the middle of lively places, with inexpensive restaurants around and what they call the 'best' JApanese restaurant in the country. Overall it is very conventiently located, and and good value for money
Reviewed by traveler from UK on November 11, 2005 |
| Think before using--Hotel is Now Mostly College Dorm! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| The hotel has leased out a very large portion of its rooms as college dorm rooms. Because of this, the hotel has seen very hard use and the facilities are packed. Getting up to your room can take over 15 minutes! Also the noise level is quite bad at night as you could imagine. I would not stay here again under any circumstances.
Reviewed by traveler from Wash DC on October 4, 2005 |
| Definitely not a 3 star hotel |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I too was extremely dissapointed in this hotel and embarrassed that I booked a group of friends here. The lobby is dark and old, the elevators are dark, slow and dirty, the hallways have peeling and chipped paint and filthy rugs. That bring us to the rooms. I had asked for king beds and told there were none. The furniture is heavy dark wood with huge gouges in them and handles dangling off, or not on at all. The bathroom was awful - mildew and peeling wallpaper. The beds were rock hard. I couldn't tell if it was the front desk clerk that was slow or their computer. Need to downgrade this hotel to a one star.
Reviewed by traveler from Rochester, NY on August 9, 2005 |
| Good Hotel in Downtown Toronto |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Good Hotel to move in Downtown, just few blocks to anywhere
Reviewed by traveler from Mexico City on July 20, 2005 |
| Very Clean and Comfortable |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I have stayed in this hotel many times and continue to go back. Staff is very good, facility is well kept. You will like it.
Reviewed by traveler from Rochester, NY on July 20, 2005 |
| Poor quality and in need of updating. |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I was very disappointed in this hotel. I had reserved a room with a king bed (also was priced different) and was told upon check-in that I would only get a queen bed. The room was dirty and in need of updating. The furniture was very old and damaged looking. The bathroom had mold growing in it. I had asked in advance about internet access and was told the whole hotel had access. Well except the floor I was on. The next day I changed rooms and was put in a room with a king bed but a smoking room. The room was a little cleaner and the only good point was that the bed was triple sheeted (the other room was not). Furniture was still in bad shape and two of the chairs in the room you could not sit on as they would fall apart. Internet access should have been available on my floor but talking with other guests it was not. I hope at sometime in the future they update this hotel as it is in desperate need of it. I would not stay here again or recommend it to anyone. I will say the staff was very frienly and helpful.
Reviewed by traveler from Chicago, IL on May 9, 2005 |
| Nice hotel for a short stay in Toronto |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Overall, this is a nice place to stay. We didn't know there was a $15/day underground parking charge. The garage was EXTREMELY small! We rented a small SUV, and could hardly drive in the out, not to mention parking the car. The staff was very friendly. We shipped 4 UPS packages prior to checking in, and they took care of them for us until we arrived. The complimentary breakfast was not to be praised. There were hardly anything served. The hotel was close enough to almost everything, but if you are going in the winter, you DO need car to get around.
Reviewed by traveler on February 24, 2005 |
| A nice stay in Toronto |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I was pleased with the accomidations. I was close to the heart of Toronto at a resonable price.I would go there again when on a business trip.
Reviewed by traveler on January 20, 2005 |
| Visiting Toronto on a budget? Try the Primrose. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Primrose is a good value for its price. I liked the fact that the hotel is close enough to all the major attractions, but far away enough from the loud traffic of the main streets. Additionally I really enjoyed my window view of the CN Tower and other parts of the city. I was only disappointed that the ice and snack machines were out of service on a number of the hotel floors.
Reviewed by traveler from Chicago, IL on December 22, 2004 |
| Decent Hotel, but had bad luck |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Over Thanksgiving, I stayed for a few days over at the Best Western Primrose Hotel in downtown Toronto. My friend and I were told that because hotel parking was full for guests (they apparently have an underground, secure parking lot), I was told to park my car in the "Staff Parking Lot." After giving us directions, we found ourselves in the back alley of the hotel and pulled into what was a questionable parking lot. After verifying with the front desk that I had parked in the right place, I ignored my instincts and went to my hotel room. I could actually see the parking lot from my hotel room (it was located right off the street, behind some apartment complexes) and I could identify my car. Two days later, I went out to my car to leave Toronto. My rear door window was smashed in and someone took some items that I had forgotten to take out. My friend went back in and got a refund on the parking that we were charged, but I felt that I should have said something more than that. As a guest, we have a right to be given the same amenities as all the other hotel guests. Instead, we were given directions to park in what I think was the seediest parking lot - even if it was staff parking. Aside from the parking experience, I found my stay to be generally good. I enjoyed my room and the privacy we received. The staff was courteous and its proximity to Yonge Street is very convenient.
Reviewed by traveler from Rochester, NY on December 9, 2004 |
| Best Western Primrose Downtown |
Overall: 3 |
Service
4 |
Condition
1 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| I believe i got an ok deal for the price. The hotel is good, friendly service, and wireless internet available (though did not work all the time!)Rooms need to be remodeled. Beds and bathroom are clean, yet the bathroom is kind of old but ok. And even though i had the room with the deluxe city view, i couldn't see anything out the window because it was so dirty from the outside!!
Reviewed by traveler on December 6, 2004 |
| Also serves as a dormitory |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| We were suprised to see that the hotel also houses local university students.
Reviewed by traveler from Chicago, IL on November 18, 2004 |
| don't know what you mean |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| somewhat noisy at night from inside the hotel.Equipment in room need some maintnance.
Reviewed by traveler from texas on November 17, 2004 |
| Business trip to Toronto |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel was a bargain compared to the conference hotels. It was farther from the conference center than the other hotels but the subway was very convenient and fast. The hotel provided a nice jogging map which showed an excellent route that I never would have found by myself. I jogged to some of the attractions on the map and also did the jogging route and really got to see a lot of the city. The hotel staff was very helpful in storing my valuables while I was out jogging.
Reviewed by traveler from Tucson, AZ on November 8, 2004 |
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