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| Sutton Place Hotel |
Sutton Place Hotel in Toronto, Ontario |
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Sutton Place Hotel
955 Bay St
Toronto, Ontario M5S2A2
Call Expedia at: 1-800-551-2409
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Sutton Place Hotel Reviews
| Traveler Ratings Summary for Sutton Place Hotel
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Overall: 4.16 |
Service
4.24 |
Condition
4.05 |
Cleanliness
4.55 |
Comfort
4.45 |
Recommend
81.58 % |
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| Northern Comfort |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff was one of the highlights of The Sutton Place. Great local for high-end shops and local cuisine.
Reviewed by traveler from Castro Valley, CA on June 20, 2006 |
| Best stay ever! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel ranks as the best place I have ever stayed. There is nothing bad I could say. The staff was wonderful, especially the concierge's desk. They were incredibly helpful. Place was clean and comfortable and I would go back in a heartbeat!
Reviewed by traveler from Brooklyn, NY on June 3, 2006 |
| Classic elegance in Toronto |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Sutton Place is a grand hotel in the heart of Toronto. It is walking distance to everywhere you want to be. The gym was adequate. The concierges were extremely helpful and the staff were very friendly and attentive. I would not hesitate to stay here again.
Reviewed by traveler from Chapel Hill, NC on May 31, 2006 |
| See comments |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was a bit put off to find in the welcome basket along with the over-riced almonds and Hershey bars an "Intimacy package". I hope that is not in rooms where kids might open it.
Reviewed by traveler from Chicago, IL on May 31, 2006 |
| Very Impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was one of the finer hotels that I have stayed at. The staff was friendly. The concierge was very informed and able to answer any questions that we had. Our hotel room was spotless every day. And the food was great.
Reviewed by traveler from Waterford, MI on May 31, 2006 |
| Not at that price |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Dead flowers in the lobby, a surly bell man, no bedside table or lamp (until requested, then it appeared, no apples on the front desk. When I pay this price I expect service and elegance. Maybe it was the flowers: I passed them every day and watched the vase water get more and more sour so did my evaluation.
Reviewed by traveler from Lansing MI on May 31, 2006 |
| The best of Bay Street |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Sutton Place Hotel is a charming boutique-type hotel offering excellent service. We were notified of a city transit strike that hadn't even made the morning papers and so were able to make an unhurried early trip to the airport. The staff were very informative - the restaurant served delicious food at reasonable prices and all in all made for a happy visit.l
Reviewed by traveler from New York City on May 30, 2006 |
| Old and decrepitant |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Old room, old bathroom, new price. my room wasn't clean until 5PM when I came back. The sink made a funny noise during the night. the swimming pool was being "renovated". it was awful.
Reviewed by traveler from Harrisburg, PA on May 23, 2006 |
| A little too far from downtown. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel is somewhat worn, especially the elevators. It is an OK place to stay but not recommended if you need to be in the downtoen area.
Reviewed by traveler on May 10, 2006 |
| A Great Old Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Sutton Place Hotel was selected on value for the hotel class. One could tell it was an older hotel by small items such as cracked marble in the bathrooms, however, impecibly clean. They kindly acknowledged my reservation but did not have a room ready for me for about 20 minutes; as a courtesy for the "delay", they upgraded my room. Definitely a place to stay---centrally located, beautifully appointed and customer friendly!!
Reviewed by traveler from Milwaukee, WI on May 10, 2006 |
| Worn arround the edges! |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This is one of those Hotels that remind you of someone you dated; it makes a great initial impression (i.e. the common areas), but familiarity gives you greater pause. The room I was in was next to elevator and its noise as that of the other guests coming and going was certainly a big minus. Also, my room faced Bay Street and though I was on the 17th floor, I could still hear the street noise. Should have stayed at the better known competition a few blocks away. Definitely a two star hotel by any standard.
Reviewed by traveler from Washington, DC on May 3, 2006 |
| Great hotel with a convientient address |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| If you are driving, geting to this hotel can be an adventure. Once there however, you won't have to drive again until you leave. It's two blocks from the subway, and the valets always have a taxi or two on standby.
Reviewed by traveler on May 3, 2006 |
| Location and Accomodations |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Sutton is the place to go. Convient to all locations. The rooms are spacious and clean. Hotel staff are always there to help you. Subway system near to hotel, about one block to Wellesley Station, which connects to whole system. Variety of different dining in area. Lots of shopping also near. Highly recommeded, would book again if we travel to the area.
Reviewed by traveler from Salem, NH on April 27, 2006 |
| Great Place to Stay! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first trip to Toronto. The Hotel is lovely and the staff was very pleasant. We were impressed with the comfort of the mattress and the fact that they actually had a recycling bin in the room for newspapers and magazines. We would definitely return.
Reviewed by traveler from Waterville, ME on April 26, 2006 |
| the hotel tried very hard to please |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The weather was warm and the hotel had not turned the air conditioning on so a fan was brought to the room to cool the room down. The room was a very good value for the price paid.
Reviewed by traveler from miami, fl on April 26, 2006 |
| pet friendly |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Quality hotel in good location that allows pets
Reviewed by traveler on April 5, 2006 |
| Taste of the Old World |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Old world formal lobby, warm and cozy bar, very accommadating staff. The bed was very comfortable. The rooms are not very sound proof, there was an infant in the ajointing room and I could hear it cry.
Reviewed by traveler from Buffalo on March 24, 2006 |
| Warm Reception |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hotel's location was great and the staff were all very warm and receptive. I had all my questions answered both when I called in and also during my stay. I'm definitely not staying anywhere else when in Toronto. Thanks! Sutton Place!
Reviewed by traveler from Silver Spring, MD on March 24, 2006 |
| Great Hotel, Great Price, Great Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This was our second stay in this hotel. The decor is very traditional, but the rooms are in very good condition, and they are huge. We also like the location...very close to the subway station as well as Bloor St.
Reviewed by traveler from Buffalo, NY on March 8, 2006 |
| Excellent Value |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Room was very tastefully done. Rather ellegant and comfortable. The lobby is beautiful.
Reviewed by traveler from Niagara Falls, NY on March 8, 2006 |
| Happy to return |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| From the moment I saw the grand entrance foyer of the hotel I was impressed.At the same time I was hoping we wouldn't be allocated outdated rooms as I had read that can often happen when booking on the net.We were not disappointed.The rooms were beautiful & spotlessly clean.
Reviewed by traveler from Sydney, Australia on January 8, 2006 |
| Excellent value |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a classy hotel. The exercise room is excellent. The pool was small. Valet parking was excellent.
Reviewed by traveler from Philadelphia on December 28, 2005 |
| excellent choice when staying in Toronto |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| although out of the "beaten path", this is a wonderful hotel and free Internet access just put the final touch on a surprisingly comfortable stay
Reviewed by traveler from Seattle on December 20, 2005 |
| Central location, great breakfast |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| High marks all around, with the exception of the front desk clerk who checked us in. Humorless! Bellman, valets, housekeepers all very pleasant and on point. Location smack dab in the middle of town, with Little Italy, Chinatown, Yorkville, Queen Street, Kensington a short cab ride or brisk walk away. Yummy corned beef hash and great service at Accents, the hotel restaurant.
Reviewed by traveler from Pittsburgh, PA on December 15, 2005 |
| Allow Dogs |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We brought our 2 dogs without any problems. The staff never asked for vaccine certificates or anything. All they required was a $150 deposit/dog. When we checked out, a staff person went up to the room with us to look over everything so we weren't charged the deposit. Any business that allows us to bring our dog children are great in my book!
Reviewed by traveler from Buffalo, NY on December 14, 2005 |
| Excellent Location and Quality |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Walking distance from the "best of Toronto". Had excellent meals nearby on Yonge Street - if your are a little adventerous, there are bargains galore. Upscale shopping 4 blocks away in the "Bloor" area, haute couture and major designers are represented. Staff was friendly and helpful.
Reviewed by traveler from Pittsburg, CA on September 6, 2005 |
| Best in Toronto |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I've been staying at the Sutton Place every time I visit Toronto for the past 5 years. While the building is beginning to show signs of wear, I've always been extremely pleased with the hotel. The rooms (especially the suites) are very large and comfortable. The beds are "just right." The service is terrific. The location can't be beat.
Reviewed by traveler from Kirkland, WA on July 31, 2005 |
| small room |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| nice place. i got a pretty small room with no view but staff was very nice and efficient. nice gym and pool. restaurant nice but pricey.
Reviewed by traveler from boston, ma on May 31, 2005 |
| Good for the price |
Overall: 3 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| We stayed at the Sutton place for a weekend trip to Toronto. We had a nice view from our room, and the location was good. My only complaint was that the rooms are very dated, and the bathroom was very small. The service was very good, and overall I would recommend it for a short trip.
Reviewed by traveler from Macomb, MI on May 25, 2005 |
| Great Location, Great Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Awesome!! I stayed at this hotel twice for my trips and cant wait to go back! Close to everything (shopping,sightseeing..etc) Hotel sfaffs are kind and helpful, too.
Reviewed by traveler from PA on May 3, 2005 |
| Extremely Nice Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Extremely Nice Hotel
Reviewed by traveler from St Louis on April 19, 2005 |
| Great Location and Great Hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was great!! The price was incredible and the hotel even better. The staff is extremely friendly, the rooms spotless and the beds extra comfortable. This hotel is located dead center of everything within walking distance. There is even a 24 hour supermarket around the corner for late night snacks.
Reviewed by traveler from Queens, NY on April 19, 2005 |
| Good location and clean rooms, too clean. |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Close to most of Toronto's attractions and nightlife. A nice place to stay. But don't try to sleep in--housekeeping starts early and are persistent. They really, really want to clean your room!! I had trouble keeping them out and they managed to wake me up from every nap I took.
Reviewed by traveler from Chicago, IL on January 13, 2005 |
| "Tried and true in Toronto" |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
Yes |
| Having lived in Toronto while attending the U.ofT. for Grad School I always saw the Sutton Place Hotel as a destination that consistently reflected good taste. Now, some 25 years later the image and the product hold true. Everything from the warm and sincere greeting of the staff, the room itself, the fitness center, and the restaurant reminded me why this place is so popular with so many throughout the year, especially during the Toronto Film Festival.
Reviewed by traveler from Fayetteville, NY on January 12, 2005 |
| Best Bet |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| "Location, location, location."
Reviewed by traveler from Minneapolis, MN on December 10, 2004 |
| Tired Hotel |
Overall: 2 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Apparently this was THE place -- 20 years ago. The hotel and the rooms are tired -- meaning they could use extensive renovations, including new furniture. The quality of the pillows and the linens was very average.
Reviewed by traveler from North Carolina on December 9, 2004 |
| Sorry, don't know what you are asking. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The front desk was very helpful with all our questions and the concierge took all the time we needed to recommend places to dine.A lovely place to visit.
Reviewed by traveler from Cleveland, Ohio on November 19, 2004 |
| Very nice hotel at upscale address in Toronto. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel is at a wonderful downtown location. Close to subway stops and major shopping at Bay & Bloor Streets. Helpful front desk staff and concierge too. Gym however could use more up-to-date equipment. Pool is a little small for such a fancy hotel.
Reviewed by traveler from Bermuda on November 13, 2004 |
| Great Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| It was a great Hotel. The room and food services where great
Reviewed by traveler from paterson, nj on November 1, 2004 |
| Visit Toronto |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Awesome hotel, great service, very nice room - anyone should consider this hotel if they visit Toronto.
Reviewed by traveler from Tacoma, WA on October 29, 2004 |
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