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| Hilton Cancun Golf & Spa Resort |
Hilton Cancun Golf & Spa Resort in Cancun, Mexico |
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Hilton Cancun Golf & Spa Resort
Boulevard Kukulcan KM. 17
Cancun, Mexico 77500
Call Expedia at: 1-800-551-2409
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Hilton Cancun Golf & Spa Resort Reviews
| Traveler Ratings Summary for Hilton Cancun Golf & Spa Resort
|
Overall: 4.91 |
Service
4.91 |
Condition
4.91 |
Cleanliness
4.82 |
Comfort
4.85 |
Recommend
100 % |
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| Family had a great time, great pools and workout facilities |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Impressive property, lots of pools terraced toward the beach with swim up bar and infinity pool. Friendly staff, enjoyed the workout facilities and food was great. Definitely would go back to this hotel next time in Cancun.
Reviewed by traveler from Orange County, CA on August 9, 2006 |
| Can't wait to go back! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My family recently returned from a week's stay at the Hilton Cancun Golf & Spa Resort. We had a fantastic ocean view, room/hotel was very clean. The entire staff was very accomidating and knowledgable. We spent most all of our trip right at the resort - there is something for everyone to enjoy. The location is great - easy access to everything using the bus. Taking a taxi from the airport was only $20.00 for 4 of us. Much less than the $80.00 for taking the shuttle. We all had a fantastic time and will definitely stay there again.
Reviewed by traveler from Overland Park, KS on August 2, 2006 |
| Relax in Cancun |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My family and I stayed at the Hilton Cancun during the middle of July. Our stay was extremely pleasant. We decided to stay at the Villas instead of the rooms in the main building. The Villas had quick access to the beach and pools. They also came with breakfast included and afternoon appetizers. The views from our rooms were amazing. The turquoise water and white sands were all we needed to start our vacation. The hotel staff was very attentive and friendly. The rooms were clean and very comfortable. We spent most of the six days by the pool or beach. We did take a day tour to Tolum and Xel-Ha. Both were wonderful experiences. We highly recommend this hotel. We can wait to go back!
Reviewed by traveler from Los Angeles, CA on July 27, 2006 |
| Wonderful Vacation |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is beautiful, and has the perfect staff to provide the perfect vacation, on one of the most beautiful beaches in the world. You can just lay on the perfect white sand, or plunge into the gorgeous turquois waters. I found beautiful shells on the beach while my grandsons braved the waves on the boogie boards. We couldn't have chosen a better place for their first visit to the beach. But I forgot to rave about the gorgeous swimming pools where the waters flow from one to the other, creating a peaceful setting when you want a break from the sand. I also must mention the wonderful restaurants in this hotel. The food is great whether you want simple fare or haute cuisine. A visit to the Hilton Cancun Golf & Spa Resort is a must.
Reviewed by traveler from Huntsville, AR on July 27, 2006 |
| Such a great place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is in a wonderful spot.The beach is great.The pools are beautiful.The staff are extremely friendly.The food is good.I can't wait to go back
Reviewed by traveler from San Jose CA on July 22, 2006 |
| Best Experience Ever!!!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hilton was everything I expected and more. The rooms were clean and very nice. The view from my room was beautiful. The staff was friendly and very helpful. The pool was hugh. My overall experience at the Hilton was awsome.
Reviewed by traveler from San Jose, CA on July 19, 2006 |
| First Class Accommodations |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It is the familiar Hilton Resort, but in Mexico! The view from any of the rooms is spectacular, down comforters with deluxe service. And the food...usually hotel food is well just hotel food, but the Hilton Cancun has pulled off outstanding restaurants beach side, pool side and even in the lobby for breakfast coffee. You must eat one meal outside at Mitachi. The service is superb and the food to die for. If you are lucky and eat late enough you may even see the sea turtles on the beach. If you like cigars you can purchase a Cuban and enjoy it for dessert. We will certainly be back!
Reviewed by traveler from Los Gatos, CA on July 18, 2006 |
| A true American Hotel in Mexico |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel made me feel like at home in the good ole U S of A. Prompt service, well designed hotel with all the comforts at your finger tips. If you are looking for home in a foreign land this is your place. Did I mention ALL rooms have an ocean view? Also the gym, tennis courts, soccer field, etc. are a step above others we had experienced.
Reviewed by traveler from Canton, MI on July 17, 2006 |
| My best vacation ever! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Cancun Hilton was awesome as was the Expedia experience. Everything went flawlessly. The grounds at the Hilton are beautiful and the staff true professionals. They all went out of their way to continually ensure we were enjoying ourselves. The pools and beach were top notch and kept clean and beautiful all the time. I couldn't have asked for a better vacation, period.
Reviewed by traveler from Danbury, CT on July 12, 2006 |
| Best in Cancun |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We will definitely come back with our family and friends.Althought we have to wait for our room upon check in,it was understandable that the hotel was fully booked.Overall,I rate this hotel as one of the BEST in Cancun.
Reviewed by traveler from STATEN ISLAND,NEW YORK on July 5, 2006 |
| Definitely will go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We very much enjoyed our stay at the Hilton. We stayed in the Villas and would recommend it to everyone. It is a little more costly, but the complimentary continental breakfast and evening cocktails and snacks are worth every penny. The staff was wonderful and really made an effort to get to know every family that stayed in the villas and always offered good advice for places to visit and places to eat. The beach and pool were beautiful with plenty of room for everyone to stake out their own little spot and the hammocks by the villas were wonderful, especially under the stars at night.
Reviewed by traveler from Fort Collins, CO on June 28, 2006 |
| Great service, wonderful location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed in the ocean front villas and had a wonderful vacation experience. Service and food in the hospitality suite were outstanding. The room was beautiful and located right above the surf. We'd recommend this without reservation and plan to be back next year.
Reviewed by traveler from Long Beach, CA on June 28, 2006 |
| Very pleasant trip |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The pool/beach was very impressive. Beware of the shells in the water @ the beach though. Best to wear water shoes while going into the beach
Reviewed by traveler from sfo on June 27, 2006 |
| Good service, moderate food |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Hotel room, pools, other facilities, and services are very impressive. Every room has ocean-front view and 7 pools are clean and beautiful. The only complaint is food. The food quality of Hilton's restaurant (especially Pizza & Pasta) are less than expected. I hope they improve the menu and quality of restaurant and offer 'all-inclusive' like other hotels nearby. Anyway the view from the pools are stunning and I recommend this hotel to other potential tourists.
Reviewed by traveler from San Jose, CA on June 21, 2006 |
| restful |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hilton has a wonderful full service spa. The restaurants are very acceptable.
Reviewed by traveler from Victoria, TX on June 21, 2006 |
| Best Honeymoon hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I did not beleive when I arrived to this hotel and found it exactly the same as in pictures. Pros: 1) Warm, reception, Very friendly people 2) Very tasty food in all the restaurants in the hotel 3) Very clean rooms 4) Very luxirous hotel 5) Fantastic pools and great pool side good, yummy Cons 1) Expensive 2) It is not all-inclusive
Reviewed by traveler from Lexington,ky on June 21, 2006 |
| Paradise at the Hilton |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I can't imagine a better stay anywhere. The service was outstanding, the room was immaculate, the food was great, and the view of the pool and the ocean from our terrace was breathtaking. I'd go back to this hotel in a minute. Every single person on staff, from the wait-staff at the pool to the servers in the restaurants, even the workers and gardeners were as polite, as kind, and as eager to please as they could possibly be. The concierge staff was amazing, even getting a pharmacy to deliver some allergy medication for my daughter at midnight for a $1 delivery fee. One other plus, the bedding at the Hilton is luxurious! Treat yourself to room service for breakfast. The continental breakfast is so generous that we ordered 3 of them for 4 people and had food to spare! This hotel is at the quieter end of the Cancun hotel zone, perfect for families or those shying away from the college party crowd. But the bus can get you to the action in less than 10 minutes when you are ready for that!
Reviewed by traveler from Cleveland, OH on June 21, 2006 |
| Excellent Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Excellent service. Dining and facilites were good. Service and workers were very good. Definitely will come back
Reviewed by traveler from Bronx, NY on June 13, 2006 |
| Luxurious Sunrise |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Staff knew our names and treated us like royalty with personal service and every detail complete. We stayed in the Ocean Front Villas. To see the Sunrise on the Surf and Sea without getting out of bed was spectacular. The Club House served an outstanding breakfast with a view over the pools and beach. The Happy Hour with open bar was a perfect way to start every evening. I wish I could get service like that in the states.
Reviewed by traveler from Norman, OK on May 31, 2006 |
| A good stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We stayed in one of the villas. The rooms were great but the service was fair. For a non all inclusive hotel it was a good place to stay. The hotel is a good option for older couples that do not want to be bothered by the college party crowd. A safe place for young kids but there is limited activities for children.
Reviewed by traveler from Palestine, Texas on December 9, 2005 |
| Had an awesome time! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We went on our honeymoon, and can't wait to go back. We hope everyone is O.K. now since Wilma. We returned from Cancun Oct.11th. You have to stay in the Villa's when you go. You get so many free meals, drinks, snacks (without all inclusive). If you are a lizard lover, there are many Iguana's sunning around the villa's. We have pictures laying right next to them. They even let you feed them by hand (They like pizza). Can't wait till our 5 yr anniversary to return to the Hilton Villa's.
Reviewed by traveler from Louisville, Ky on October 28, 2005 |
| Undecided about going back |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The hotel is fabulous. The only problem I had with the hotel was with ants in our rooms. My four friends and I had three rooms. There were ants in each of the rooms. The ants were under the bed, on the desk, in the bathroom, in the closet and in the coffee pot. If the hotel solved the problem with the ants, I would highly recommend the hotel.
Reviewed by traveler from Detroit on October 19, 2005 |
| We would not hesitate to stay in this hotel again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It is a wonderful and very hospitable hotel. The people that work there make you feel at home and welcomed.
Reviewed by traveler from Sunnyvale, CA on October 5, 2005 |
| You will not be disappointed with this hotel ! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel and service were superb! We stayed at the villas and not in the main hotel. It is just a little bit more expensive, but the free breakfast and the cocktails and snacks (which is almost like a dinner) in the afternoon were really good and included in the price, so you do not have to pay a high price for a all incisive or compromise with the quality of the hotel. Here you can get the best of both. The rooms were clean and the beds are very comfortable. The kids had a blast at the pools and the beach. We were not bothers by any sales people in the hotel what so ever. The staff was helpful and friendly. Two thumbs up! Some tips for the attractions: We took a guided tour and went to see Chichen Itza, but if I had to do this again I would rather rent a car and go by myself. The organized tours are very limiting. The bus stops only at places for tourists and it is impossible to stop and shop at local villages for authentic arts and craft. Also since the bus had to be back in Cancun by 5:30 p.m. the actual time to walk around and see the ruins was less then 2:30 hours. I feel the same way for visiting Isla Muheres: do not take organized tour ($40 each ticket). You can buy two-way ticket for ~ $10 from the marina and the rest can be used for activities. The $ 40 only covered the boat ride, the drinks on the boat and a lame lunch consisting of hot dogs, burgers and French fries. Every thing else (bike ride, scuba diving, swimming with dolphins etc) was extra).
Reviewed by traveler from Los Angeles, CA on September 7, 2005 |
| can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| the Hilton was perfect, great rooms, great service, the pools are heated with planty of space, the kids had a great time, overall the best vacation we have ever had.
Reviewed by traveler from Parsippany, NJ on September 3, 2005 |
| just simply amazing |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| If you are planning to go to Cancun to party, get drunk, dance the night away, and be loud and crazy-- then the hilton is NOT the place for you-- If you want to relax, enjoy the beach , sunset, and awesome swiming pool , with probably the best hotel grounds and service in Cancun, then the Hilton is the place for you.-- the hotel is amazing, staff is incredible and you won't regret booking it.
Reviewed by traveler from Los Angeles CA on September 1, 2005 |
| I did not want to leave! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| PARADISE. I loved this hotel! It was so beautiful. I will definitly return to Cancun. The only thing that the hotel lacked was it was not all inclusive. Next time I visit I want to have an all inclusive plan. If they offer it I will go to this hotel. The pool is the best in all of Cancun. the room had an awesome view of the pool and the ocean. The lobby was amazing. The staff was very helpful. I reccomened it to everyone.
Reviewed by traveler from Wildomar, CA on August 30, 2005 |
| Bad service |
Overall: 3 |
Service
1 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| Because my Room service for breakfast (ordered the night before) was never delivered we did not make it on time for our tour to Excaret with tickets already paid for. When complaint to the concierge, we did not get an apology. The hotel manager was nice about it that was it. The breakfast buffett was awful. the bedspread was dirty when we got the room and was never changed. If you dont care about bad servce everything else is fine in this hotal
Reviewed by traveler from MIAMI, FLORIDA on June 6, 2005 |
| beautiful views and comfortable beds |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Overall, I was very pleased with the rooms and the pool area. My husband and I ordered room service and we were very happy with the food (he wanted pizza..even in mexico). The views of the ocean from the room were beautiful. I don't know how you could get a room with a bad view. The pool area is very spacious and there is even a special pool just for volleyball or water polo. I liked the fact that there was a lot of room for adults to play like adults (nice pool bar) but also plenty of room for people with kids to have a good time. My husband and I don't have kids and we felt there was enough space to move away from the family fun if we wanted to. Downsides, the pool bar closes at 6pm so if you like to drink cocktails late it isn't a good fit. It was fine for us and it kept the complex quieter in the evening. Lastly it was a bit of a pain to check in. I was feeling ill at the time so we tried to get in a room at 1:30 instead of 3pm. The hotel wasn't very helpful and only offered us a room if we wanted to pay 160 dollars more. Eventually we did get in the room a bit early though. Overall a great experience. I would recommend to friends and especially those who like to golf since the course is right across the street.
Reviewed by traveler from WA on June 1, 2005 |
| Great Place to Relax |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel is very clean, staff are very helpful and the ameneties excellent. Pool is fantastic, plenty of space, and the private beach is wonderful. A great place to relax and enjoy Cancun.
Reviewed by traveler from Stamford, CT on June 1, 2005 |
| I really cant wait to go back! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I have been to Cancun several times this is by far the nicest Hotel I have stayed at!
Reviewed by traveler from San Francisco, CA on May 31, 2005 |
| Very beautiful!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Stunning pool area and amazing beach. Hotel service was extremely gracious and helpful. Didn't want to leave and can't wait to go back!
Reviewed by traveler from Washington, MI on May 25, 2005 |
| Very pleased |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Reviewed many hotels and was very pleased with this choice. The villa option was excellent; included breakfasts, snacks, and cocktail hour,and concierge. Beach and pool area lovely, never crowded and pool is warm (many hotels do not heat their pools). Food good at all restaurants, though went out of resort most evenings. Staff extremely helpful and polite. A very relaxed atmosphere.Husband, daughter(12) and I agree that we Would definitely return.
Reviewed by traveler from Boston, MA on April 30, 2005 |
| Good Hotel -crazy food pices |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My first trip to cancun was a delight. The Hotel did have an impressive lobby and pools. The beach on the property was pretty good except they could have more tiki hut umbrella for folks. Sun rays are very sharp there. I got one of the interior villas. Villas are not independent but a bunch of high ceiling rooms in a 2 storey building. Try to get the ocean front if you can. also the separate breakfast area for villa folks is pretty good except there is not variety in morning breakfast. In room service took a long time and pretty expensive. .
Reviewed by traveler from Atlanta, GA on April 26, 2005 |
| Beautiful Oasis |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Wonderful pools and beach. Friendly, Welcoming staff. I felt like the staff really wanted to let you have a good stay, and went out of their way to help us. Activities galore kept us comfortably busy. We stayed in the Villas which was well worth the few extra dollars. restaurants reasonably well priced, with outstanding food and service. Easy access to other venues by local buses. Best golf course in Cancun. Close to amazing "El Rey" ruins. Iguanas were fun for the kids to watch(the iguanas are every where in Cancun). I would go there again!
Reviewed by traveler from Salt Lake City, UT on April 22, 2005 |
| Spring Break in Cancun |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We had a great week at the Hilton Cancun and since our school holiday was late this year (the first week of April) we saw very little of the drunken college crowd that Cancun has become so famous for during Spring Break. The Hotel grounds were very nice, complete with large iguanas sunbathing in the grass. At the recommendation of other Expedia travellers we booked two rooms in the Villas and were very pleased with the large, clean, "insect tight" rooms. The breakfast and other free refreshments were fine -- nothing fancy and a little boring but it was nice to have the private Villa lounge. Beware though that the bar serving staff is very unskilled and had to look up how to prepare even a vodka tonic. The margaritas were made with Sprite.
Reviewed by traveler from Louisville on April 21, 2005 |
| Can't Wait to Return |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Had a great time at the Hilton Cancun in April '05. Beautiful & well maintained grounds, clean rooms, excellent staff - overall a great trip. Hotel's restaurants were average but there are many others in area via bus or taxi. Hilton is away from hustle and bustle of 'hotel zone/downtown' so quiet but still convenient to get around. Pools were great, pool bar expensive but convenient. Pool chairs filled up early with towels but always founds shady/sunny spots to meet our needs. The ocean is the bluest water I've ever seen. We stayed in villas which included breakfast, snacks & happy hour w/appetizers. Would stay in villas again - room are bigger than those in actual hotel & they have great view of pools and ocean from large decks. I would stay here again in a heartbeat. Our kids -ages 7 and 9 - had a great time, too. Can't wait to go back!
Reviewed by traveler from St .Charles, MO on April 19, 2005 |
| prices have rocketed for food |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| also, a spa has been added to the lobby that is very architecturally distracting. 3 years ago the breakfast buffet was $12, now $18. Golf or Massage is over 100 dollars.The best thing about this hotel is it has open space on all four sides.
Reviewed by traveler on April 19, 2005 |
| It's OK.... |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Good hotel. Prices are good. Had A/C problem with thermostat...it took 3 tries to get it fixed (room was too hot for 2 days). Extended stay by 2 nights. Had to be moved to new room (1st room was booked, but we got a/c working for new guests, lucky them). New room was OK...ants on night stand and bathroom. Room maid was EXCEPTIONAL. Friendly people.
Reviewed by traveler from Atlanta on January 15, 2005 |
| Stay in the Villas |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Just back from a stay at the Hilton Cancun Beach and Golf Resort. As far as we could tell, the hotel is just a hotel, but the villa rooms are a great value. They are larger rooms, with much better bathrooms, and a nice balcony. The included continental breakfast and happy hour are much nicer than we anticpated. They also have complimentary snacks during the afternoon, and after dinner chocolates. A nice bonus was meeting others in the common area. The pools (7) are outstanding with plenty of chairs and tables.
Reviewed by traveler from Portland, Oregon on December 19, 2004 |
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