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| ResortQuest Maui Kaanapali Villas (formerly Aston) |
ResortQuest Maui Kaanapali Villas (formerly Aston) in Lahaina, Hawaii |
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ResortQuest Maui Kaanapali Villas (formerly Aston)
45 Kai Ala Dr
Lahaina, Hawaii 96761
Call Expedia at: 1-800-551-2409
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ResortQuest Maui Kaanapali Villas (formerly Aston) Reviews
| Traveler Ratings Summary for ResortQuest Maui Kaanapali Villas (formerly Aston)
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Overall: 4.31 |
Service
4.35 |
Condition
4.02 |
Cleanliness
4.24 |
Comfort
4.30 |
Recommend
92.59 % |
|
| Loved It! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff was very friendly. The room was great, very family friendly. The beach was beautiful. We are going to return soon.
Reviewed by traveler from San Jose, CA on June 27, 2006 |
| Loved It...Would Stay There Again! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was apprehensive about staying here because I had read that some of the rooms were outdated. We were very pleased with ours in the Banyan Building, #228. It was recently updated and had large bathroom with double sinks and full kitchen. The beachfront is quiet and outstanding. Snorkeling is great just north of the hotel. We lounged on their grassy area, too...overlooking the ocean. It was cooler and had shade. After seeing how crowded the beaches in front of the nicer Whaler's Village hotels, we loved our beach even more! We ate breakfast at the Castaway Cafe on the grounds almost every morning. The trolley was convenient to go to Whaler's Village. We would definitely stay there again and can't wait to until our next trip.
Reviewed by traveler from Wichita Falls, TX on June 12, 2006 |
| Loved it! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We recently visited the Maui Kaanapali Villas and really enjoyed our stay. The ocean view room, did have an ocean view, although the lanai was quite small. We were lucky to have two chairs and a small table on ours, but most don't. The a/c worked well and the king size bed was great. We had a one bedroom so that we had some room away from our 2 yr old after she went to bed and it was great. The staff was very friendly and helpful. The pools were very clean and nice and right off the beach and the Castaway Cafe was in a great location and easy to go to every day for breakfast (or any meal). We would definitely visit this hotel again!
Reviewed by traveler from Jackson Hole, WY on May 31, 2006 |
| Happy and Satisfied |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Kaanapali Villas is a very nice hotel. We stayed at the Dolphin building and it is close to the ocean. Loved our stay in Maui, I will consider staying at the Villas again. It had all the amenities in the kitchen. I did't cook at all but we heated stuff and ate breakfast at the patio. Spent most of the time doing water sports, and checking out different nice restaurants. Loved the Feast at Lele luau. The hotel was just a great place to crash after a long day of fun.
Reviewed by traveler from Orange, CA on May 31, 2006 |
| Worth the price |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is older but clean. The hotel staff was very useful to work with. The hotel is located on the best beach to swim without rocks. I would highly recommend this hotel if you are keeping within a certain budget, so you can do other things in Maui.
Reviewed by traveler from Pittsburgh, PA on May 31, 2006 |
| Honeymoon |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very nice condo-like setting with full kitchen and large rooms. Beautiful grounds, wonderful beach access. Close to major shopping and activities at Lahaina. My wife and I had a wonderful time in our 7 night stay here for our Honeymoon. Would definitely recommend.
Reviewed by traveler from Michigan on May 25, 2006 |
| Kaanapali Villas |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| We chose this place from the 30 or so hotels and condos available in Ka'anapali for the simple reason that it offered a full kitchen for the same price as other "hotels". It was a mistake. For the little that we saved, I can honestly say I feel we got less than we paid for... I would have surely paid a few extra bucks to stay in a more friendly and less "dated" facility. When you arrive at the hotel, you'll be surprsied to find a relic among many sparkling and modern alternatives. The check in and all common areas are about as well decorated as a 30 year old K Mart. I must say the grounds are average and clean, but maybe not what one would expect. The staff is not going to engage you to offer their services. You must do quite a bit to get them from behind the counter. From the start of the stay you will notice their dillegence to get you to sign paperwork agreeing to the many fees they plan to add to your bill. I noticed many arguments at the Front Desk involving such. Be prepared for policies such as having to buy internet access for essentially $1 per minute or a "package" for 5 hours for $50. You can also not expect any help whatsoever from the activities desk until you've fully paid for the trip you're asking questions about (no refunds of course). In all fairness, our room was probably state of the art for the 70's. The A/C really didn't work, but was very noisy. Parking is difficult and despite having to pay for it, you'll probably end up self-parked on the street.
Reviewed by traveler from New Orleans on May 24, 2006 |
| nice place to stay |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| service was really good, people friendly, the room was clean, the grounds were nice, good place to stay
Reviewed by traveler from davis,ca. on May 3, 2006 |
| Good hotel for the value |
Overall: 3 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| The hotel is good for the value. The service was outstanding and the food at the Castaway Cafe was delicious. The grounds and rooms are not upscale, like the surrrounding hotels. If you are looking to save a few dollars, this might be the place for you. We enjoyed the full kitchen. We did have issues with our a/c keeping the room cool during the evening. I would only recommend this hotel to those looking to save money, but not for a first time visitor to Maui. I wasn't impressed with the beach at all. Enjoy!
Reviewed by traveler from San Francisco, CA on May 3, 2006 |
| very accomodating |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The hotel was off the beaten path, without crowds and direct access to a fine beach.
Reviewed by traveler from Anchorage, AK on May 3, 2006 |
| ask for a lanai |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| we stayed in the hotel part and did not request a lanai-we assumed all rooms had one. We were very dispapointed and tried to change rooms, but none were available. Staff is friendly and helpful and the location is great. Beautiful pool and beach area.
Reviewed by traveler from Ontario, CA on April 26, 2006 |
| OK, but needs rehab |
Overall: 2 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The beach and pool were outstanding. However, our hotel room was in need of an upgrade for painting and bathroom. Although there was nothing specific, it felt "old".
Reviewed by traveler from Brighton, MI on April 26, 2006 |
| Wondeful Hotel, nice quiet beach! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Wonderful Condos! Beach was very nice! Can't wait to go back!
Reviewed by traveler on April 26, 2006 |
| Very nice place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel is not new, but it is well-maintained. Staff is friendly and dependable. Our room was quite large for a one-bedroom hotel room, and the small refrigerator in the room came in handy. The only drawbacks were a really firm mattress and not-too-comfortable chairs. All in all, this was a very good room for the price, and we would go back again.
Reviewed by traveler from San Antonio, TX on April 25, 2006 |
| too much money for less comfort |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| The price for the room is way too much. Don't get blinded by the pictures.
Reviewed by traveler from Alamogordo, NM on April 19, 2006 |
| A good value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| Overall very satisfied with the accommodations. Garden view overlooked a small pool that very few utilized, almost like having our own private pool. Condo unit did appear to have had some partyers in it at some time, some stains on the wall, lampshade, and carpet, but otherwise very roomy and comfortable.
Reviewed by traveler from Muskego, WI on April 18, 2006 |
| Nice place at right price to stay in Lahaina |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Loved the room. Bath area was comfortable and large. Kitchen was well supplied with good cookware, utensils, nice fridge, etc. Beds were comfortable. Laundry detergent used on bedding and towels was not annoying to allergies. Great location next to nice beach. A great deal for the cost! Only complaint is front desk service was less than very friendly... not terrible, just not great. Room cleaning/service was very good though.
Reviewed by traveler on April 12, 2006 |
| Excellent location on Airport Beach |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This is the second time I have stayed at this hotel. Many of the rooms are condo-style with kitchens and a good sized bathroom. Some rooms are "hotel style" with only a bathroom. I have stayed in both and recommend the condo-style for added comfort if you like to prepare some of your own meals in your room. The hotel is located on Airport Beach, which is essentially North Kaanapali Beach. Airport beach is an outstanding beach and is not as busy as Kaanapali. The Kaanapali Villas are one of my first choices every time I visit Maui.
Reviewed by traveler from Portland, OR on April 11, 2006 |
| Good location for the beach! |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| 3/25/06 - Was our second trip to Maui and really enjoyed the Resort. Is an older property but well kept. Would recommend to anyone who has a family and is looking to save money by cooking some meals. Kitchen was set-up well and our son loved eating on the patio.
Reviewed by traveler from Chicago, IL on April 5, 2006 |
| It's about the service! |
Overall: 4 |
Service
2 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The condo was great! Great views and access to a beautiful beach. Snorkeling was awesome and convenient for all (2 kids 6 & 9 y/o.) The help was freindly, but not as accomodating as we would have liked. We had a late flight and the health club wasn't working. We had hoped to shower there before the flight in the evening, but no way. We felt that because it had rained during our entire stay, they would have helped us out by letting us either use a facility there or at another property, but NOOOO! Other than that it was pleseant
Reviewed by traveler from Denver, CO on April 5, 2006 |
| We will be going again next year |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| the employees at this condo work so hard at keeping the grounds and surrounding areas very clean. it is older but very well kept
Reviewed by traveler from Stillwater, OK on April 5, 2006 |
| Restful, Family-oriented |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| There were other hotels on this side of the island that were newer and fancier, but this one was just the right balance of NICE and FUN and RELAXING. It was also very family oriented, with guests and residents of all ages. When we wanted to, we were able to get to any of the hotels, beaches and shops along the Kaanapali stretch by way of the free trolley . . . the staff were extremely kind and attentive to all our needs.
Reviewed by traveler from Franklin, TN on April 4, 2006 |
| Would definitely return |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Recently returned, 2-12-06, stayed in unit 234 (garden view) in the Banyan bldg. Unit was clean and well equipped. housekeeping was great as was the staff at the front desk. Grounds were well landscaped, and beach great for swimming and snorkling.Took full advantage of kitchen, with several supermarkets within minutes of apt. Preffered safeway.Excursions can be booked at hotel lobby, both girls booking excursions were very knowledable and helpful.
Reviewed by traveler from Millis, Mass on February 18, 2006 |
| Can't wait to go back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Our Villa was everything we expected. Rooms are cleaned everyday, staff are very helpful, pool was beautiful but most of all the beach front lounging area.
Reviewed by traveler from Murfreesboro, TN on January 22, 2006 |
| Perfect Vacation! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I booked this trip to Maui for my daughter and I and could not be happier with the vacation. The Kaanapali Villas was quiet and the properties were perfectly kept. The entire staff was always pleasent and helpful. In the lobby there is an activity person (8am to 5pm) that booked all of our activities for the week - whale watching, surfing lessons, luai, sightseeing - she also gave us a map with parking areas, time schedules and all the information on all events. This was very helpful and a great aid to us. The events and activities we went to were great and well worth the cost. The Castaway cafe on the property had great breakfast, lunch and dinners and is right next to the beach, pools and bar area. We swam, snorkeled and boogie boarded every day all with in 100 yards of our room.
Reviewed by traveler from Eureka, CA on January 17, 2006 |
| we enjoyed it! |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I had read reviews before we left about how it's an older hotel and outdated, needed new colors and decor, and so on. But I must say we were happy with our stay. We had a very nice open room, nicely decorated, very large windows and sliding doors and I could actually see the ocean. The beach is wonderful, not as crowded as others that aren't even as nice. The staff was very friendly all around. We were in a few of the area resorts- there are many that are nicer, however I would stay at Maui Kaanapali Villas again. I could see how someone who's used to staying at 5 star hotels wouldn't find it impressive. I spend most of my vacation out of the hotel.
Reviewed by traveler from Minnesota on January 17, 2006 |
| Great value |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Condo was neat and clean. Grounds were maintened very well
Reviewed by traveler from Grand Rapids MI on January 11, 2006 |
| a surprising find |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel/condo complex is just beyond the "black rock" section of Kaanapali (just north of the Sheraton). It's fairly low-key, but is quiet, extremely comfortable, and has wonderful service and facilities. The rooms are REALLY nice. Ocean-front rooms are right on the beach and all the others are a one-minute walk to the beach. Good, friendly service. Reasonably priced for such an upscale location. A real winner!!
Reviewed by traveler from Pinole, CA on January 4, 2006 |
| Will definatly be going back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Wow, we were so surprised how lovely the grounds and and the room we stayed in was. Banyan #135, We took our kids for their first time to Hawaii and it was just absolutly wonderful. All 4 of us just loved the hotel and the staff at the Castaway Cafe could not have been more enjoyable to talk with. We are definatly going to come back to the Maui Kaanapali Villas, it is close to most anything you would want to do. The beach at the Villas were the best that we went to. Thank you for a most enjoyable vacation...
Reviewed by traveler from Carmichael, CA on January 2, 2006 |
| Gorgeous View |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We were pleasantly surprised that the hotel was much better than we expected. Our room was spacious and tastefully decorated. We reserved and paid for a garden view, as advertised, being seniors we were upgraded to a full ocean view room. We are sure we had the best view in the entire complex. The hotel staff were very nice and friendly also. The grounds are spectacular, We enjoyed several meals at the Castaway Restaurant. The combo pancakes with the lanai sauce are wonderful. We are hoping to make another trip to Maui, when we do we will definately stay at the Kaanapali Villas and request room 505 in the tower again.
Reviewed by traveler from Cascade, Id on December 22, 2005 |
| Outdated But Works! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We stayed in 317. The bed was pretty comfortable. The carpet was very old but seemed to be clean. The overall theme of the room was PINK!!!! A little overboard for my husband and son, but it worked. The toiletries were nice. They smelled good and the packaging was a very nice, easy to use design. The towels were of reasonable quality. Overall, the bed and towels were better than I expected. The rest of the decorating could use an overhaul. Nice kitchen, but we didn't use it.
Reviewed by traveler from Portland, OR on December 14, 2005 |
| Awesome condo |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This was our first trip to Hawai'i and I chose this place by looking online and reading user reviews. We were impressed. Our studio garden view condo was nicely decorated. Maid service every day. All staff were very helpful and even let us look at two different rooms to choose which one we wanted. The complex is on a great beach. It's hard to find much to complain about. Maui Kaanapali Villas was a great place to call home for a week.
Reviewed by traveler from Pleasanton, CA on December 13, 2005 |
| Great Place!!!! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We had an amazing time at the Kaanapali Villas.The place is much more than we have expected and the beach is the best of them all.The grounds are very well groomed,the staff was very helpful,the rooms are big and spacious.We are going back next January and staying there again. We do recommend the place to anyone!
Reviewed by traveler from Santa Monica, CA on November 22, 2005 |
| Pleasantly Surprised |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first trip to the Islands and I was nervous about making arrangements via the internet. However, I was pleasantly surprised that the description and ammenities were all exactly as described. We enjoyed our walks on the beach, the assistance of the friendly staff, and expecially our home away from home at the Kaanapali Villas. We traveled with our best friends and we have all committed to vacationing at least once a year in the beautiful surroundings of Maui and taking advantage of the excellent service of the Kaanapali Villas.
Reviewed by traveler from Washington, DC on November 22, 2005 |
| 2nd stay at the Kaanapali Villas! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This was our second stay in room 250 of the 'Coconut' Building. We just love these condos. It is an older place that does not have the fancy pools that some of the other resorts have but who needs a fancy pool when you have the GORGEOUS oceans of Maui step away. This property is kept extremely clean and the service is great. Each condo is privately owned so if you don't like the condo assigned you can try to see others that may suit you better. There is also the Kaanapali Trolly that will take you just about anywhere in Kaanapali for free (including Whaler's Village). Lastly, the beach is awesome. It is less crowded than the other side of Black Rock. If you go down a bit towards The Westin, you will discover an awesome reef. I found this reef to be better than Black Rock as I found Black Rock to be too crowded! Lastly, you have got to check out the breakfast at the Castway Cafe (the on site restaurant). The setting is awesome. It is not generally crowded and you can sit outside with a beautiful view of the ocean...it's heaven!
Reviewed by traveler from Norco, CA on November 13, 2005 |
| Great for families |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location, very nice beach, great snorkeling right out front. Restaurant was OK, actually very reasonable by Hawaii standards. Take advantage of the free trolley service. And towel service. Go to Star Market just up the road, or Safeway in Lahaina, but don't go to Foodland. This was probably the best place I've stayed yet in the Islands.
Reviewed by traveler from Ukiah, CA on November 12, 2005 |
| Hotel within an 'elderly' setting |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Accomodations and lobby were a bit outdated and tired. The pool and beach area was comfortable and great for kids. Remember that each unit is privately owned by individuals, so its hit-miss with quality. Be sure to do a walk-through before you move all your luggage. We will only go back if we are lucky enough to get one of the 'beach-access' first floor rooms (GREAT FOR KIDS).
Reviewed by traveler from Seattle on November 12, 2005 |
| Better than expected |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We really enjoyed the convenience of this condo. It was exactly, if not better than described! Great family atmosphere. Close enough to everything. Our particular building was a little closer to the main highway than we would have liked (a bit noisy at times) but for the price it was worth it. Great beach right in front. We would go back.
Reviewed by traveler from Mt. Vernon, WA on November 2, 2005 |
| Great value |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Great value for the price; best location on the beach. The hotel itself isn't stupendous, but who cares? It's Maui!
Reviewed by traveler from Pittsburgh, PA on October 30, 2005 |
| Will return to stay again |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very comfortable room.. beautiful well kept grounds.. everything within walking distance. All of the staff friendly and helpful. The Castaway restaurant was reasonable with a very friendly staff.
Reviewed by traveler from The Dalles, OR on October 11, 2005 |
| Great Price, Great Room |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Nice little studio. Couch, bed, full kitchen. Great deal for your money!
Reviewed by traveler from Hailey, ID on October 11, 2005 |
| Relaxing Anniversary vacation! | | |
