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| New York Helmsley |
New York Helmsley in New York, New York |
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New York Helmsley
212 E 42nd St
New York, New York 10017
Call Expedia at: 1-800-551-2409
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New York Helmsley Reviews
| Traveler Ratings Summary for New York Helmsley
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Overall: 4.21 |
Service
4.21 |
Condition
4.08 |
Cleanliness
4.50 |
Comfort
4.32 |
Recommend
92.11 % |
|
| very nice hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a problem since a group had to stay another night and they didn't have room for us so they sent us to the Helmsly on Central Park west which was a headache, but they tried very hard to make it all ok. THey gave us cab fare for both rides, sent us wine, and both rooms were very nice. All in all except for the hassle, they were great
Reviewed by traveler from Akron, Oh on May 5, 2006 |
| definitely go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| clean and very convenient hotel.kind personnel.
Reviewed by traveler from finland on May 1, 2006 |
| Great location for walking tour of mid-town Manhatten |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Within walking distance of UN, Sparks and Capital Grill resturants and a little further (but still walkable) to St Pat's, theater district and Central Park. Fine dining and comfortable lounge in the hotel but pricey (it's Manhatten).
Reviewed by traveler from Hughesville, MD on April 26, 2006 |
| Hot and unhelpful |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| Our rooms were uncomfortably warm in April even with the heat off and our window open. The staff told us it was because heat rises and offered us a room on a lower floor where there was no Internet service. We needed Internet and, so, endured oppressive heat even though was in the 30s outside. It took almost 24 hours for them to get the TVs in our two rooms to work. The morning tea/coffee service that was supposed to shut down at 10 was taken away at 8. The staff was unfriendly, responding to inquiries by saying "it's broken" as if that is an acceptable state of affairs.
Reviewed by traveler from Miami, FL on April 18, 2006 |
| good location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
1 |
Recommend
Yes |
| We were happy with the hotel but on the morning after the first night we were nearly suffocated by smoke from cigarettes. It was a non-smoking floor so we think it was the folks next door. Management moved us into another room which was much better, however if you are expecting coffee or tea making facilities you will be sorely mistaken.
Reviewed by traveler from Annandale, Virginia on April 16, 2006 |
| Only one problem... |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The only negative comment I have is that the plumbing is very loud. Otherwise it is a very clean and quiet hotel.
Reviewed by traveler from St. Paul, MN on April 14, 2006 |
| Very Comfortable Stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We had a very pleasant stay while at the New York Helmsley
Reviewed by traveler from Latham,NY on April 12, 2006 |
| Very Comfortable |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I have been to the Helmsley before and have always been satisfied with the rooms and service. I stayed in a new wing with all new carpeting and the rooms were all redone. Very nice and very clean. I would reccommend this hotel to anyone wanting to visit NYC. Close to Grand Central Station. Good location.
Reviewed by traveler on April 6, 2006 |
| Wonderful hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wonderful hotel great location (our view was of the Chrysler Building) Easy walk to Times Square. The room was very nice Our room even had a refrigerator in it
Reviewed by traveler from Pennsylvania on April 5, 2006 |
| A great priced hotel in a great location |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We really liked that this hotel was a few blocks from Grand Central Station, 5th Ave, and Lexington. At the same time the blocks surrounding the hotel were not so busy. It was in a financial neighborhood. Next to the hotel there is a great deli to have some healthy breakfast.
Reviewed by traveler from san francisco,CA on March 21, 2006 |
| great place |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| very convenient location, very comfortable, large rooms & comfy bed, very clean. would recommend.
Reviewed by traveler from oakland, CA on January 15, 2006 |
| Perfect!!! Close to Everything!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Great Location
Reviewed by traveler from TN on January 4, 2006 |
| Great Deal! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were surprisingly impressed with our stay! We got a very good rate on a special with Expedia. The hotel is a little off the beaten path - it is closest to Grand Central Station where we caught the subway to most of our stops - it is walking distance if you are brave and only a five minute cab ride to most of the attractions - worth in for the money we saved! The hotel is a bit older, but well maintained.
Reviewed by traveler from San Francisco, CA on January 3, 2006 |
| New York Helmsley |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is an extremely convenient, comfortable hotel in a great location where you can easily walk to lots of Midtown`s attractions i.e 5th Ave, Times Square etc. It`s nice but not overly flashy, and seems to be more of a business hotel. We saw lots of pilots, and airline staff staying there. Service is very good, and friendly. Next time I go to Manhattan I will still stay there again.
Reviewed by traveler from Scottsdale, AZ on December 28, 2005 |
| Wonderful Place to Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Friendly staff, great location, even with the transit worker's strike during out stay, we only missed housekeeping service in our room on one day. We will definitely stay there again (this was out first stay at this property).
Reviewed by traveler from Oak Island, NC on December 28, 2005 |
| Roomy & Clean |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Stayed for 3 nights in December. The room was very spacious and clean. We had a corner room with big windows and a great view of the empire state building. It certainly wasn't the most modern of hotels, it could use some remodeling but as long as the room is clean, I'm happy. It is in a very nice location. You can walk to many places easily (Times Square, Rockefeller Plaza, Empire State Building and shopping on 5th Ave) and the subway is right next door. It was very quiet at night although the beds are a bit lumpy (no heavenly beds here). In any other city, I would have been angry about the price but in NYC I geuss most of the rooms are very expensive. Overall, it was a good experience. If you want a clean, quiet hotel with nice size rooms in a good location, this is a good one
Reviewed by traveler from Pittsburgh, PA on December 24, 2005 |
| Cheap and Central, but not luxurious |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Pluses: Quick and courteous service from all personell Comfortable bar Central Manhattan location Quiet rooms Room service arrived with a full table and even flowers to make our in-room dining special Minuses (in our experience): Our door wouldn't open properly, and had to be forced. The window treatments wouldn't roll up, making it impossible to enjoy the view of the city No internet access in the room No bathrobes New York Times arrived only 2 of 4 mornings No in-room pay-per-view movies Their express check out option involves viewing your bill on the TV, but requires calling down to the desk to confirm it's okay, then dropping your key-card(s) off at the desk. Ice machines only on some floors, and the two closest to our 6th floor room (on floors 8 and 10) weren't working.
Reviewed by traveler from Seattle, WA on December 20, 2005 |
| Spacious rooms |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our rooms were spacious and well maintained.
Reviewed by traveler from Goldsboro, NC on December 20, 2005 |
| Just Outside the Action |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| I found the location of this hotel outside the area I wanted to visit (Times Square, Rockerfeller Center and Central Park). I do not know what the cost of the hotels within that area was but it could not have been more than what I spent.
Reviewed by traveler from Boston, MA on December 14, 2005 |
| No impressed |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This hotel was overpriced for what you get. Needs renovation in bathrooms and new carpets. Hard beds.
Reviewed by traveler on December 2, 2005 |
| Very Good Deal |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I enjoyed a lot my stay at the New York Helmsley. The location is great, I could walk to most of my business appointments and to restaurants. The room is very comfortable, and for the price I got through Expedia, I think it is a very good deal.However, I wish your receptionist was more accomodating to an earlier check in, she insisted on the 4:00 PM which was rather inconvenient.
Reviewed by traveler from Overseas on November 24, 2005 |
| Will stay here again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is excellently located 3 blocks from Grand Central Station. The rooms are comfortable and the amenities good. The have a great bar which serves complimentary appetizers 5pm to 7pm Monday through Friday. The staff are very friendly and helpful. We stayed here right before Thanksgiving and it is my understanding that the hotel rates in Manhattan go up during that time of the year due to Europeans coming in to do their Christmas shopping. I found the rates to be extremely good for this type of hotel. I will definitely stay here again.
Reviewed by traveler from San Dimas, CA on November 22, 2005 |
| Good hotel in Midtown on East side |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Good hotel if needing to be on east side of Midtwon, easy to get to from Laguardi or JFK.
Reviewed by traveler from Naples, Fl. on November 2, 2005 |
| Very nice except for the ventilation! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I liked this hotel better than I thought I would. The service was polite and prompt, the restaurant was good, and the amenities were fine. The only problem I had was that the ventilation system (likely true for many older hotels) did not do a good job of filtering out cigarette smoke from other parts of the hotel. Additionally, despite being in a non-smoking room, this room clearly had been a smoking room at one time, was not completely cleaned of smoke residue, and my clothes smelled of smoke by the time I left.
Reviewed by traveler from Iowa City, Iowa on October 12, 2005 |
| Pleasantly surprised |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Used to tiny rooms for a lot of money-this was a good size room, very comfortable and extremely quiet. The service was good all around and I would definitely stay again when I'm in town and want to be close to Times Square and Grand Central.
Reviewed by traveler from Boston, MA on October 12, 2005 |
| A great Manhattan experience |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed at the NY Hemlsley for 6 nights and found it to be a really good hotel and excellent value. The only drawback is that the lifts were a little old. Staff were very helpful and not just in it for the gratuities. Size of the rooms was particularly impressive - really spacious by Manhattan standards. The location is very good with the Theatres being only a 20 minute walk and Grand Central being less than 5 minutes.
Reviewed by traveler from Sydney, Australia on September 1, 2005 |
| Midtown comfort at almost reasonable prices |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A little pricy, but all in all a bargain considering that it's centrally located, has good service, nicely furnished, great view of the Chrysler building, and a cafe next door with reasonably priced breakfast items.
Reviewed by traveler from San Francisco on August 30, 2005 |
| Nice Hotel and Great Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Although the hotel is old I thought it was very well kept up. Our room was clean although comforter was a little worn. Hotel staff was very friendly and helpful - not always looking for a tip! We had dinner one night in the main dining room and food was good but pricy. The location of the hotel was excellent. Two to three blocks away from the United Nations, Grand Central Station, and the Chrysler Building. Times Square was a 15 minute walk.
Reviewed by traveler from Tallahassee, FL on July 21, 2005 |
| Convenient, Good Value |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| No problem with the room; hotel is just a few blocks from 5th Ave., so if you are in NY to sight see, it's in a great location. Near UN & Chrysler Building; Comfort Diner on 45th St. is very good for breakfast.
Reviewed by traveler from Henderson, NV on July 13, 2005 |
| love this hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| As San Diegans that frequently stay at hotels this hotel provided 5-star service at a 4-star price. From the hotel clerk to the bell hop we received first rate service. Our room was very clean and comfortable. Although the room was not spacious, the view was wonderful. We plan on staying their next summer.
Reviewed by traveler from San Diego, CA on July 9, 2005 |
| Great Location |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Close to wonderful shopping and theaters. Using a bus pass made it very easy to travel anyplace we wanted to go in a short length of time.
Reviewed by traveler from Tallahassee, Fl on June 14, 2005 |
| Old Hotel |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
4 |
Comfort
1 |
Recommend
No |
| Hotel needs serious updates to bathroom and bedroom. Bedding is old and faded. Matress and pillow were very uncomfortable. Bathroom looks like something from the 60s! Very old fixtures and metalic walpaper!
Reviewed by traveler from Pittsburgh, PA on June 3, 2005 |
| Best expires in New York |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| When we arrived to the hotel I did not know what to expect. To my surprise it was very clean, personal were very nice and helpful. My room was large enough and clean. Overall, very pleased with my stay there. I would defitnnitly good back since it was right down the street from the Grand Central Station and Time Square it was all just too convinient.
Reviewed by traveler from Santa Ana, CA on June 2, 2005 |
| Very Nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very nice and a great deal for the price.
Reviewed by traveler from West Virginia on June 2, 2005 |
| Not perfect, but a good value. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| I have to say that overall this hotel was really not that bad ... but for the money; I would expect a bit more. For starters this hotel seems to be plagued with elevator problems. Immediatly after checking in, my family and I got stuck between floors for about 20 minutes with a very embarrassed bellhop. Had it not been for the fact that he was probably the nicest guy you could ever hope to get stuck with ... this would've been a nightmare. Later that week, 3 of the 6 elevators were out of service. I had to wait about 15 minutes to get an elevator to the lobby from our floor. Later that evening the situation was even worse .. there was a crowd of about 20 people standing around waiting for an elevator to get to their rooms. Another issue was with the room air conditioning system. The weather was pretty warm a night on a few nights and no matter what the room thermostat was set to, the system simply would not cool the room down very much. Most nights we left the windows open a bit. Depite all of this, we managed to have a good time ... but I don't think that we will ever stay here again.
Reviewed by traveler from New Orleans, LA on May 31, 2005 |
| We'll be back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The convenient location enabled us to walk to most places--Times Square, UN, Central Park. Our room was very comfortable and clean. Wish we had discovered this hotel sooner. We plan on staying there again.
Reviewed by traveler from San Francisco,m CA on May 25, 2005 |
| Very impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We had four people in our room and were very comfortable. The room was very clean, the staff were very helpful. I will use this hotel again.
Reviewed by traveler from Dallas, Texas on May 25, 2005 |
| Would use again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My daughter was treated to milk and cookies for her birthday. Hotel was centrally located for train station, American Girl Place and the Theater district. Would use them again.
Reviewed by traveler from Granby, CT on May 25, 2005 |
| Could have been better |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
3 |
Recommend
No |
| Expect early 80'S
Reviewed by traveler from Nashville, TN on May 24, 2005 |
| My week end at the Helmsley - N.Y. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It's a very good location in 42nd. st., close to major N.Y. atractions, and the people of the hotel really very friendly, and helpfull when you nead it.
Reviewed by traveler from Buenos Aires, Argentina on May 10, 2005 |
| Great Location, needs updating |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Loved the location, very clean, showing some wear and tear around the edges though
Reviewed by traveler from Massapequa Park on May 10, 2005 |
| Liked it |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good hotel - clean, large rooms and great lobby. Liked "Harry's bar". Compared to some of the other hotels I have visited in NYC over the years a rather nice hotel methinks. Only drawback is that there is no high-speed internet connection in the room.
Reviewed by traveler from Moscow, Russia on May 10, 2005 |
| Very good hotel |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We were satisfied and very well treated. I would remark the concierge's pattience and help. We had a good impression and if you go to NY sometime we will choose this hotel again.
Reviewed by traveler from Barcelona, SPAIN on May 7, 2005 |
| yes, only because it is in a great location, and convenient if your business is close to it. |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| It is really too bad that the hotal is not updated. The wallpaper and furniture (alarm clocks, chairs, bedspreads) look very dated (and dirty) and although I do not blame housekeeping (there are only so many times that you can get spots out!!!) Managment needs to replace and update items much more regularly. Staying there made me feel "cheated" becuase they charge top dollar, yet seem to skip (at patrons expense) to increase profits.
Reviewed by traveler from Blackstone, Massachusetts on May 6, 2005 |
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