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| Best Western Maingate East |
Best Western Maingate East in Kissimmee, Florida |
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Best Western Maingate East
4018 W Vine St
Kissimmee, Florida 34741
Call Expedia at: 1-800-551-2409
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Best Western Maingate East Reviews
| Traveler Ratings Summary for Best Western Maingate East
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Overall: 3.30 |
Service
3.30 |
Condition
3.39 |
Cleanliness
3.57 |
Comfort
3.48 |
Recommend
52.17 % |
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| Not Worth It |
Overall: 2 |
Service 2 |
Condition 3 |
Cleanliness 2 |
Comfort 3 |
Recommend No |
| I was very dissappointed with my stay at the hotel. First of all, the room was not as described. There was dirt in the corners of the bathroom and little bugs (flies) in the room. The towels were the type you would use to dry your car with. The shower head was terrible. The rest of the room was OK. Watch out for additional "hotel fees". I was charged additional money for a shuttle and safe that I never used. I feel that if the fee is mandatory it should be included in the base price. I would stay at a cheaper hotel because you're still getting a quaint stay.
Reviewed by traveler from Jupiter, FL on June 25, 2006 |
| disappointed |
Overall: 2 |
Service 2 |
Condition 1 |
Cleanliness 1 |
Comfort 2 |
Recommend No |
| goes back to the old saying, you get what you pay for!! better off paying the extra few dollars for the resort hotels, not clean, unreliable security,and very far from any of the theme parks.
Reviewed by traveler from venice,fl. on June 21, 2006 |
| Not impressed |
Overall: 2 |
Service 1 |
Condition 2 |
Cleanliness 2 |
Comfort 3 |
Recommend No |
| The registration clerk was not very friendly. The cleaning crew did not do a good job in the rooms. We shared the dissappointment of the cleaning crew with the front desk, and he informed me there were a lot of complaints, but no apologies. I would not go back.
Reviewed by traveler from Jacksonville, FL on June 14, 2006 |
| Hotel Security??? |
Overall: 2 |
Service 2 |
Condition 3 |
Cleanliness 3 |
Comfort 2 |
Recommend No |
| During my visit the hood, front window, and roof of my car was splattered with some substance, which did wash off. The manager was extremely polite, came out to look at the car, and offered for me to drive around to the hose to wash it off. I told her that I would take it through a car wash. But her security guard, never spoke a word and honestly was made me feel very uncomfortable. When the manager turned to speak with him, he had walked off without saying a word. Needless to say she was somewhat embarrassed and again apologized. Honestly, I was glad to check out the next day.
Reviewed by traveler from Jacksonville, FL on June 13, 2006 |
| very comfortable |
Overall: 5 |
Service 5 |
Condition 5 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| friendly service with very comfortable beds. Rooms nicely attired.
Reviewed by traveler from Plant City, FL on May 24, 2006 |
| Looks Can Be Decieving |
Overall: 1 |
Service 1 |
Condition 1 |
Cleanliness 1 |
Comfort 1 |
Recommend No |
| On my recent hotel stay while visiting Disney World, the room was adequate but not very clean. Parking was horrible unless you own a tiny compac car,and access to the road was difficult. The hotel staff was unprofessional and seemed not to care. The linens in the room were dirty and the bathroom was poorly cleaned.I was dissappointed in the overall experience.I won't make the same mistake again
Reviewed by traveler from Mobile,AL on May 10, 2006 |
| Why does this hotel have 3 stars? |
Overall: 3 |
Service 3 |
Condition 3 |
Cleanliness 4 |
Comfort 3 |
Recommend No |
| I was expecting a certain level of comfort and instead got cheesy. Where is the breakfast? Oh, next door... Yes the couch bed opens. You then have to jam tables to get out of the door. There isn't enough convenient parking. I really appreciated the "welcome" phone call at 7:45 am to see how my room was???? How rude. The sheets were not changed and had odd stains on them. Our last day there house keeping came into the room with barely a knock warning. We will not come back nor will we recommend this hotel.
Reviewed by traveler from Jacksonville, FL on February 21, 2006 |
| Great value |
Overall: 5 |
Service 4 |
Condition 4 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| My family of five went to Disney over New Years and we wanted to save money on the hotel. We were very satisifed with the Best Western. Our room was spacious and clean. The water tasted odd but we just got bottles! We would stay again.
Reviewed by traveler on January 10, 2006 |
| Best Western Maingate East |
Overall: 3 |
Service 3 |
Condition 3 |
Cleanliness 4 |
Comfort 2 |
Recommend No |
| While the facility was clean, the service at the desk on check out was pretty poor and basic items were not well done. All lamps, alarm clock, ethernet connection hardware were unplugged. AC was either on or off, no/minimal controls. TV remote had to be requested which was promptly delivered and to get a voicemail the front desk had to "turn on" the phone. Pretty archaic service. Plus is a good location to other services; good access to Disney routes.
Reviewed by traveler from Berkey, OH on December 7, 2005 |
| Needs help |
Overall: 3 |
Service 3 |
Condition 2 |
Cleanliness 3 |
Comfort 2 |
Recommend Yes |
| The room was nice, beds were very firm, the staff could have understook english better, so there would be no misunderstandings as to what was wanted, Other than that the stay was enjoyable
Reviewed by traveler from Covington, Oh on November 2, 2005 |
| Looks great till you look closer |
Overall: 3 |
Service 4 |
Condition 3 |
Cleanliness 2 |
Comfort 4 |
Recommend No |
| Never saw anyone use a vaccum, dirt in corners in the bathroom, they made the beds but never changed the sheets for 8days. The washer and dryers were in desperate need of repairs. Overall I wouldn't recommend this place.
Reviewed by traveler from New York on October 14, 2005 |
| Great hotel for the money |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| Apart from the maintenance work being done to route 192 which lead in and out of the hotel, this place was great to stay. The room was clean and tidy and so was the bathroom.
Reviewed by traveler from Nashua, NH on September 21, 2005 |
| would recommend, however... |
Overall: 4 |
Service 4 |
Condition 3 |
Cleanliness 3 |
Comfort 4 |
Recommend Yes |
| I would recommend only because when you are in the Disney area, you really only need to sleep somewhere. We didn't spend much time there. The elevators were dingy and the parking wasn't that great. There were a few ants in the room, but in Florida you expect bugs! I didn't like that our room did not have a fridge (was a pain, especially traveling w/2 kids. Do not rely on taking the shuttles to the parks. They don't leave until noon. RENT A CAR. I would probably stay at this hotel again, but I'd ask if they had rooms w/a fridge!
Reviewed by traveler from Northern New Jersey on July 25, 2005 |
| Your Choice |
Overall: 3 |
Service 3 |
Condition 3 |
Cleanliness 3 |
Comfort 3 |
Recommend Yes |
| The hotel was fine for the money. The bathroom was a bit outdated but the overall room was fine. Housekeeping came later in the afternoon and we "passed" on 2 days of housekeeping because we were in the room giving our little one a nap. Other than that - everyone was nice. Road construction was a pain but that's not the hotels fault.
Reviewed by traveler from New Hampshire on July 24, 2005 |
| Extremely Family Oriented |
Overall: 5 |
Service 5 |
Condition 5 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| If you are looking for peace and quiet this is not the place for it!! Many families with children stay here and its very accomidating to them...as for me I do not have kids and after this experience will think twice about having any..lol. The hotel facilities such as the gym were very small but were good enough to get the job done. The hotel has close access to all theme Disney Theme Parks and is in the center of Kissimmee off interstate 192. Staff was very helpful and accomidating. I wish I had only stayed a bit longer.
Reviewed by traveler from Bronx, NY on July 10, 2005 |
| Reasonable Hotel - Good Price |
Overall: 4 |
Service 3 |
Condition 4 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| The hotel was clean and we were satisfied with all the accomadations. The only negative remark I had about the hotel is that it was a little far (removed) from the Walt Disney parks. The front desk was not very helpful but there is little interaction with the staff.
Reviewed by traveler from Bellmore, NY on June 27, 2005 |
| Going back? for sure! |
Overall: 5 |
Service 5 |
Condition 5 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| Very good,comfortable,and clean
Reviewed by traveler from Los Angeles CA on June 7, 2005 |
| will visit again |
Overall: 5 |
Service 5 |
Condition 5 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| Location very good..Parks near and easy to get to by car..
Reviewed by traveler from Bayamon, P.R. on June 1, 2005 |
| Not Impressed |
Overall: 2 |
Service 2 |
Condition 2 |
Cleanliness 2 |
Comfort 2 |
Recommend No |
| Someone from the guest services called us the 1st morning at 8am (6am our time) & woke us up to say they had a gift basket for us. We later found out the GIFT was a little bag with some body wash & the person wanted us to listen to some sort of presentation to receive a discount on tickets to local attractions.
Reviewed by traveler from Brighton, CO on June 1, 2005 |
| Well located |
Overall: 4 |
Service 3 |
Condition 3 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| The shuttle service the hotel provides is not very good, the buses are old and never on time. The hotel does not have a restaurant.
Reviewed by traveler from Puerto Vallarta, Jal. Mexico on May 29, 2005 |
| not impressed |
Overall: 2 |
Service 2 |
Condition 1 |
Cleanliness 2 |
Comfort 2 |
Recommend No |
| the room smelled old, the bathtub overflowed when taking a shower, and the shower dripped all night
Reviewed by traveler from oak park mi on May 24, 2005 |
| My Disney Option |
Overall: 4 |
Service 4 |
Condition 3 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| This hotel is a better option than staying on the Disney Resort/Theme parks. It's cheaper and not very far away from the theme parks. It's close to several restaurants, fast food joints, and lots of souvenir shops.
Reviewed by traveler from Raymore, MO on May 23, 2005 |
| Not special |
Overall: 3 |
Service 5 |
Condition 2 |
Cleanliness 3 |
Comfort 3 |
Recommend No |
| The room was alright but the bathroom was falling apart. We switched rooms and the next room was better but the bathroom needs updating.
Reviewed by traveler on May 17, 2005 |
| it was good |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| Just not on the good location you have to driving back to orlando for 15 minutes (Sea World,Disocvery cove)rom was clean,towels was changed every day good hotel for good price
Reviewed by traveler from chicago on May 17, 2005 |
| Try a different option! |
Overall: 1 |
Service 1 |
Condition 2 |
Cleanliness 2 |
Comfort 1 |
Recommend No |
| Although it does appear that the outside of this hotel has been upgraded, very little was done on the interior of the room to warrant the prices. Cramped and uncomfortable are two of the "best" adjectives I can come up with. Also, the surrounding area is no what one would expect near "the happiest place on earth".
Reviewed by traveler from Sacramento, CA on May 16, 2005 |
| First room was bad.... |
Overall: 2 |
Service 3 |
Condition 1 |
Cleanliness 2 |
Comfort 3 |
Recommend No |
| Had them move me to another room because the first one had a wet (soaked) carpet and no safety lock on the door. Next room had mold in bathroom. Lobby was nice except for the pushy sales rep from a timeshare who sat on his ass while I lugged 4 bags and 2 children to the very rear of the hotel and up one flight of stairs. Rt. 192 Kissimmee is seedy, dirty and to be avoided. No restaurant in hotel - you are stuck going to the Ponderosa buffet next door.
Reviewed by traveler from Maryland on May 11, 2005 |
| very pleasant experience |
Overall: 5 |
Service 5 |
Condition 5 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| the room was very clean and comfortable. we didn't have a very good view but we weren't there for a view, so that was fine.we were just there for some r&r. you know--no children, phones, work. the staff was helpful, polite and kind. we had need of a new lightbulb and someone was there right away. we used the hot tub and it was refreshing. we also used the pool, and outside chairs and found them in excellent repair and clean. the pool is a bit smaller than some we have seen but it seems that most people visiting that area are more interested in heading out to the attractions than hanging around the pool or hotel. i also saw a small exercise room with the items there being used. i did not use any. we will go there again in the future as it was an excellent experience. one thing--they no longer have an onsite restaurant which can be upsetting to some. we don't care about that either because there are tons of places to eat all down the 192 strip.
Reviewed by traveler from methuen, massachusetts on May 4, 2005 |
| great hotel |
Overall: 5 |
Service 5 |
Condition 4 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| great hotel for the price you are paying... very close to all local attrations. Nuff' said!
Reviewed by traveler from richmond, Virginia on May 4, 2005 |
| typical torrist hotel |
Overall: 3 |
Service 4 |
Condition 1 |
Cleanliness 3 |
Comfort 3 |
Recommend Yes |
| the bathroom sink leaked at the base and dripped on the floor under the counter top. the toilet rocked and was loose from the floor. the tub drained slow in tub position so when you get in to take a shower you were standing in water. i was given a paper to sign that it was going to cost me $4.95 per night extra for in room conviences {coffee, internet access, ect}. i do not have a lap top nor do i drink coffee. $10.00 extra for nothing
Reviewed by traveler from clearwater, fl on May 1, 2005 |
| Going back end of July |
Overall: 5 |
Service 5 |
Condition 5 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| Went over Spring Break 2005. Great room. Close to everything. Any questions I had they answered about restaurants, Wal Mart, directions to anything I needed. It was like a small apartment. Really enjoye stay that is why I am booking again for my trip back in July 2005.
Reviewed by traveler from Paola, KS on April 27, 2005 |
| Nice for the price |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| Hotel has been newly renovated. Pool area is nice. Nice sitting area outside.
Reviewed by traveler from Alabama on April 23, 2005 |
| Not Impressed |
Overall: 2 |
Service 2 |
Condition 2 |
Cleanliness 3 |
Comfort 4 |
Recommend No |
| I thought this was a good price for our stay in Orlando when I booked the hotel. I paid for the hotel through Expedia at the time of booking. When I checked out the hotel charged me an additional $27.00 "resort fee". I think this additional fee should have been stated when I booked the hotel. Also, this hotel did not serve a continental breakfast which most Best Westerns do, so we had the additional cost of breakfast each day. So it did not turn out to be such a good price after all.
Reviewed by traveler from Austin, TX on April 20, 2005 |
| Very nice hotel with helpful staff and a good pool. |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| Good Hotel
Reviewed by traveler from Vermont on April 19, 2005 |
| not impressed |
Overall: 2 |
Service 2 |
Condition 3 |
Cleanliness 3 |
Comfort 2 |
Recommend Yes |
| small beds, bad fixtures and leaking in the bathroom, cheap appliances, housing projects looks elevator. honestly was not what i expected for a best western and for what i paid.
Reviewed by traveler on March 1, 2005 |
| Nice stay |
Overall: 3 |
Service 4 |
Condition 3 |
Cleanliness 3 |
Comfort 3 |
Recommend Yes |
| The stay was nice except for the Shuttles to Disney which were extreemly slow and time wasting.
Reviewed by traveler from Piscataway, NJ on March 1, 2005 |
| not impressed |
Overall: 1 |
Service 1 |
Condition 1 |
Cleanliness 1 |
Comfort 1 |
Recommend No |
| newly rennovated but room was not complete. the lock on our door did not work for 3 days, moved to a new room with no help on day 3 this room had no phone and no tv.
Reviewed by traveler from boston, ma on January 23, 2005 |
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