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| ResortQuest Islander on the Beach (formerly Aston) |
ResortQuest Islander on the Beach (formerly Aston) in Kapaa, Hawaii |
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ResortQuest Islander on the Beach (formerly Aston)
484 Kuhio Hwy
Kapaa, Hawaii 96746
Call Expedia at: 1-800-551-2409
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ResortQuest Islander on the Beach (formerly Aston) Reviews
| Traveler Ratings Summary for ResortQuest Islander on the Beach (formerly Aston)
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Overall: 4.43 |
Service
4.30 |
Condition
4.50 |
Cleanliness
4.56 |
Comfort
4.45 |
Recommend
96.59 % |
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| Great Hotel! |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel was recently renovated so the rooms are fabulous with marble floors, large bathroom, wet bar with microwave and refridgerator. Good location also!
Reviewed by traveler from Honolulu, HI on July 27, 2006 |
| Nice Stay |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Nice clean hotel. Close to beach and shopping.
Reviewed by traveler from El Paso on July 26, 2006 |
| Fair priced, beautiful beach view |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This is a condotel. Each room is like a small efficiency with a kitchenette.Nice grounds and lawn with a row of trees right on the beach. There is a small mall right across the street with restaurants and shopping. Centally located and a short drive to most sights.The restaurant at the hotel was closed but there is a diner in the complex next door.
Reviewed by traveler from Houston, TX on July 25, 2006 |
| Don't stay here if you want to just stay in... |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Ok, we went to Kauai for the first time and read the reviews on Expedia for this place and thought it was reasonably priced and good in terms of accomodations. The name of the hotel is "Islander on the Beach" which is what you should ask for if you can't find it. Let me tell you that when we booked it we asked for a King size bed and it was available or so it said on Expedia's site, but when we got there our room had 2 full size beds. We talked to the reservations desk and apparently the only big beds they have are queens and those are in the more expensive rooms. The reservations person was not very happy to help us and sounded a bit irritated. Plus our room was not ready at the supposed check in time so she just told us to sit around and wait. So we upgraded and paid more. It mentions on the site that there is a bar by the pool, yes there is but it was not open. there is no restaurant on the premises but it is right next to the coconut marketplace which has restaurants with poor and expensive food. There are other places around but you really have to search for them. The concierge can set you up with activities but it seems like there are deals all over that are generally cheaper. i would not recommend using their concierge. the vacation was good but the hotel was really lacking in everything. they are not very service oriented at all. if you expect hotel service stay somewhere else. this is more like a do it yourself. the pool is small too.
Reviewed by traveler from Long Beach,CA on July 23, 2006 |
| It was a wonderful trip. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was very well maintained including the rooms and the grounds around it. The staff were very helpful and friendly. The marketplace within walking distance was a great place to eat and shop.
Reviewed by traveler from Canyon, TX on July 19, 2006 |
| nice hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| the room was very pleasant, nice big flatscreen tv with lots of channels, good view of the pool and ocean, nice deck. excellent beach-side location allowed for relaxing while kicking in a beach chair. pool was small and the hot tub not hot enough -- but this is no problem because you can simply visit the resort next door which has a superior restaurant -- hukilau grill -- and a nicer pool area with a good hot tub. it's open to the "public" so it's not wierd like you're poaching. the islander is located in the newer area of Kapa'a and thus nothing worthwhile is within walking distance unfortunately. you will have to drive a lot to get around as you always do on Kauaii. the islander is located behind a very silly tourist trap of a shopping center -- the coconut market -- however there is at least a general store where you can purchase much needed pina colada supplies.
Reviewed by traveler from San Francisco, CA on July 19, 2006 |
| Sweet and Simple. |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great Location in Kauai in Kapaa - in the middle of all the great tourist locations... and great Coconut Market Place has all the great food... Beach in front of hotel isnt' as swim friendly as maybe the "resort" beaches, but Kauai is not a resort kind of island... it's a get up off your lazy butt and go explore this amazing piece of land.... They were great to us - very accomodating and great price!!!! No Complaints~
Reviewed by traveler from Playa Del Rey, CA on July 11, 2006 |
| An acceptable hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Comfortable and well kept, the Islander was an acceptable hotel. The rooms had a small kitchen (sink, fridge and microwave), large TV and a complicated air conditioner. We left the screen door overlooking the ocean open 24/7, but wished for an outlet above the door for the breeze to flow through, as there wasn't a ceiling fan above the bed. The beach was adequate, and had a small pool for days of rough surf. The in-room high speed internet was rather expensive (free WiFi in the lobby), which is rather absurd in this day and age. The location is fairly central, although access to the main road can be difficult during the busier hours of the day. The room was rather expensive, but not out of line compared to the other local hotels.
Reviewed by traveler from Jersey Shore, PA on July 4, 2006 |
| great location, average accommodations |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| You can't beat stepping out of your room and onto the beach. That being said, the hotel rooms themselves were no better than average. There is no restaurant and no bar.
Reviewed by traveler from las vegas, nevada on June 28, 2006 |
| Nice hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel was fine. Hotel bar was closed for renovation throughout stay; inconvenient in that regard.
Reviewed by traveler from Washington, D.C. on June 28, 2006 |
| Just right for the price |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great place for families on a budget - has a small mall area with local shops and restaurants right across the way that was very convenient. Not a good beach for small children but nice pool.
Reviewed by traveler from Boston on June 21, 2006 |
| Would definitely stay here again! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Perfect location halfway between North shore and South shore. Convenient to resturants, grocery stores and shopping without being in a crowded atmosphere like Lihue or Poi'pu. Staff were extremely friendly and helpful. Our room was always clean with a great view of the gardens and the ocean, even though we had a garden view room (we were in the Maui building). Very tranquil, relaxing atmosphere.
Reviewed by traveler from Dallas, TX on June 21, 2006 |
| Wonderful |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The room accomodations were wonderful. Large, clean room. We would stay there again for sure. Central location to the North and South shores of the island. The grounds are well kept and the beach is close by..1 minute walk. Great food, shopping and supermarkets close by.
Reviewed by traveler from Auburn, WA on June 14, 2006 |
| Perfect hotel....will stay again! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Location is central to most everything we did with drive times usually within an hour. We didn't hang at the hotel much since we usually left by 10am and returned by 8pm, but the setting is very nice with well kept grounds and pretty ocean view. The desk staff were all very friendly and helpful with exception of one (the only fair complected woman) who was uncomfortably 'cool'and 'snooty' acting. We had no problem finding a place to park but we did return prior to 8 each evening since it's dark by then. We made use of the laundry facility as well as checked our email on the guest computers in the lobby.
Reviewed by traveler from Aberdeen, WA on June 14, 2006 |
| Very nice hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Although not the most luxurious hotel on the island, I highly recommend resourt quest if you are looking for a quiet evening and a place to sleep. Make sure you reserve an ocean front room.
Reviewed by traveler from Boise, Id on June 13, 2006 |
| The Place to Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Exceeded our expectations! We were totally impressed and we will use this same hotel and room # when we do return in the future
Reviewed by traveler from Mpls, Minnesota on June 10, 2006 |
| Perfect location! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We enjoyed our stay. The rooms were nice. We enjoyed the pool, especially the "sleeping huts". Just steps from the beach..which you have all to yourself! If you rent a car, you are a quick drive from the north and south shores!
Reviewed by traveler from Camdenton, MO on June 9, 2006 |
| An OK place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel is great for the $$'s...handicap accessibility is questionable, no elevators, so you are restricted to first floor rooms (no privacy/security). Pool is pitiful, so we're hoping for a new larger pool. Nice place to stay...not nearly enough parking.
Reviewed by traveler from Dallas area on June 8, 2006 |
| Very nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Quiet and clean. The grounds were very well maintained. Nicely renovated bathroom. Just a few steps from the beach, so close the windows were misty. Stayed there 4 days at the end of May 2006. Had the 3rd story ocean front room. A/C in room and laudry facility on site. Would stay there again.
Reviewed by traveler from Houston, TX on June 6, 2006 |
| Check the beds |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Our only complaint would be that we found a cockroach in the bed, but this was several days into the stay and only occured once. Nevertheless, it was unpleasant.
Reviewed by traveler from Texas on June 4, 2006 |
| More than OK |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This hotel was very clean, service was very good. Although the rates were great, I would spend extra for something a little more plush.
Reviewed by traveler from San diego on May 31, 2006 |
| Would love to go back! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Absolutely loved this hotel! Our room had a view of the garden, pool and the ocean. The staff was so nice, room was kept clean. They are in the process of remodeling a building on the property to make it into a restaurant and gift shop, this will be great. It is a little tricky to find, it actually shares an entrance with several other resorts and the Coconut Marketplace, so go slowly when coming to this area. The garden has several types of trees including plumerias and after the rain in the early morning, it smelled heavenly!
Reviewed by traveler from Fort Worth TX on May 30, 2006 |
| Could have been better |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| The hotel and the grounds were fine as far as appearance goes. Good location. Close to shopping, dining and entertainment. My rela problem was with the hotel cleanliness and staff. The front desk people acted too busy and uninterested to give directions or to answer questions. The maid service was slow and inefficient. We stayed recently for eight nights and the bed linens were never changed, the floors (tile) were never cleaned and the one rug in the room was never vacuumed the entire time we were there. The water glasses in the room were never changed or cleaned for our entire stay either. Its too bad with a hotel in as beautiful an area as this one is and with such gorgeous grounds that they don't take a little better care with service. I was impressed with the hotel, the location and the beautiful grounds but the service was bad. I would not stay there again and would not recommend it to others until they improve the service.
Reviewed by traveler from Utah on May 30, 2006 |
| Great Value |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Thoroughly enjoyed our stay at the Aston. Super clean, great views, excelent service. An excellent value for the dollar.
Reviewed by traveler from Denver, CO on May 25, 2006 |
| Great Value |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a no frills hotel thats very clean and efficient. Great location, easy access to north and south shores, good shopping. Our second time to stay at this hotel and would go back again.
Reviewed by traveler from memphis, tn on May 24, 2006 |
| Kauai is the best! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We loved everything about this hotel except a few minor things. There were a couple of ladies at the front desk that were not very helpful and somewhat condescending, they didn't handle little problems well, put guests on defensive. Also, since most flights going home are late at night and you have to check out of room by noon, they should provide a place to shower and clean up before going to airport, other hotels do provide this service. Cleaning staff was awesome and grounds were spic and span and beautiful. Good location for middle of island.
Reviewed by traveler from New Mexico on May 24, 2006 |
| Excellent location and a great value. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Highly rtecommend this hotel a great value and location.
Reviewed by traveler from Albany, NY on May 24, 2006 |
| ok but have stayed better |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| It has been remodled but there is nothing a the hotletither than the swiming pool
Reviewed by traveler from hailey id. on May 17, 2006 |
| Kauai visit |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Hotel and grounds were beautiful and well kept and relaxing. The staff were very helpful in arranging excursions and providing information.
Reviewed by traveler from Kissimmee,fl on May 17, 2006 |
| Great place for a relaxing time |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This hotel is neatly maintained with good landscaping and great location on the beach. The plantation style buildings (7 or 8 total) are very attractive and provide good privacy, especially with a balcony overlooking the ocean. A big plus with the microwave and fridge. Being on the east shore, it's easy to get to the north and south shores for your excursions. Close to plenty of places to dine as well as the airport. Wish one of our beds wasn't creaking and that new sheets were changed every morning!
Reviewed by traveler from San Francisco Bay Area on May 16, 2006 |
| good deal |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| this could be the best deal on kauai. easy in/out, parking was ok, rooms are nice. what makes it a good deal is the setting, this location is ideal for sightseeing and activities, central to travel around the island. it's too bad that the resturant on the lot isn't done yet, but there are several within walking distance. personel seem to be exemplary, rooms and grounds look good all the time.
Reviewed by traveler from litchfield, nh on May 10, 2006 |
| Could be better |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Convenient location. Walls too thin for peace and quiet --can hear plumbing and movement in adjoining rooms. Swimming pool water could be cleaner.
Reviewed by traveler from St. Louis, Missouri on May 10, 2006 |
| Good deal and great location for the money! |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Rooms were clean, but small. Beds might be a little small for couples who like to spread out when they sleep. The pool and jacuzzi were nice, and they have these cool little "napping huts" poolside. Great place in terms of location, you can get to either the South or North side of the island in less than an hour. Beach by hotel not the best for swimming( a bit rough), but still lovely to look at.
Reviewed by traveler from Phoenix, AZ on May 10, 2006 |
| Great Place to Stay |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We truly enjoyed this hotel. We would love to go back and stay there again.
Reviewed by traveler from San Mateo, CA on May 6, 2006 |
| great first time in Kauai |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We have enjoyed the situation of the hotel, the cleanliness of the rooms and of the outside areas, the friendliness of all the staff. That was a good choice.
Reviewed by traveler from san francisco on May 3, 2006 |
| Hated to Leave, |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The Hotel is well located to see the rest of the Island. The ocean view that we had was absolutely great. We were about 40 yards from the beach and ocean and enjoyed the sound of the Ocean all day and night from our room and Lanai. The swimming pool was clean and had many lounge chairs around the pool. The grounds had a number of palm and blooming trees, many beautiful flowers and plants and were well kept. Our room had AC and even though it was not terribly hot, this was nice at night for sleeping. The only negative that we had was, we would have liked to have been able to get a drink from the pool bar, but it was closed. The pool area had several gas BBQ's which were clean and handy. We did not use them, but will if we return. The shopping at the Coconut Market place is a short walk and has many interesting and reasonably priced shops and eating places. The Luau discount from the Hotel was an excellent deal. Also the Helicopter trip that we booked through the hotel was the highlight of our trip. Two satisfied guests from Colorado
Reviewed by traveler from Denver, Colorado on May 3, 2006 |
| Quiet, relaxing, beautiful! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A beautiful hotel with a lovely pool and hot tub in the central garden where you can sit or swim while listening to the ocean waves break at the shore. Our room was beautiful and comfortable. We thought we were getting a partial ocean view but somehow we were bumped up to full ocean view which was very nice, imagine, falling asleep to the sound of the ocean every night.
Reviewed by traveler from Sacramento, CA on May 3, 2006 |
| Great value and bang for the buck |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice hotel in a convenient location on the east side of the island (Kapaa). Many of the rooms have partial ocean views, and have been nicely updated. Though amenities are far cry from the resorts in Poipu, the price is much lower too. A/C smelled a bit of mildew so we just opened the glass sliding door on the balcony to air the room out. Walls are a bit thin so you can hear neighbors if they talk loud. Staff was very helpful and friendly.
Reviewed by traveler from Orange County, CA on May 3, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first trip to any of the islands and naturally; we were very concerned about where we might want to stay. The online presentation material on Expedia and the overall satisfaction rating it provided is what helped us make our selection. The hotel was great, the rooms were clean, the staff was always cheerful and always helpful whenever you had a question or problem they there to take care of it. I would recommend it to any future traveler; it is located in a spot on the island that allows you easy access to the other parts of the island. Thanks for making our stay so pleasant and thanks to Expedia for giving us the information to help make the decision to stay there.
Reviewed by traveler from Layton, Utah on April 19, 2006 |
| Adequate Room - Good Location |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel adequately met our needs. It was centrally located on Kauai and served as a good base from which to began each day. Because the weather was not conducive to spending much time in the sun, we spent most of our time road touring the island. It was great fun.
Reviewed by traveler from Redding, CA on April 18, 2006 |
| Great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was not far from the airport and it was right across from the Cocanut market place which had good places to eat and reasonable souviner shops. The room was clean and had a great view of the beach and the pool. I would go back and stay.
Reviewed by traveler from Ontario, CA on April 16, 2006 |
| extremely relaxing |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was great for the price. It was in a wonderful location, central to everything on the island. We ejoyed having the coconut marketplace so close for a quick bite to eat or some quick shopping. The walking path was a wonderful way to start the day and to catch the sunrise. There were no chickens here to wake us up which is a plus. I would absolutely recommend this hotel.
Reviewed by traveler from Boise, Idaho on April 14, 2006 |
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