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| Century Plaza Hotel And Spa |
Century Plaza Hotel And Spa in Vancouver, British Columbia |
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Century Plaza Hotel And Spa
1015 Burrard St
Vancouver, British Columbia V6Z1Y5
Call Expedia at: 1-800-551-2409
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Century Plaza Hotel And Spa Reviews
| Traveler Ratings Summary for Century Plaza Hotel And Spa
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Overall: 3.74 |
Service
3.85 |
Condition
3.13 |
Cleanliness
3.92 |
Comfort
3.85 |
Recommend
77.36 % |
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| Bad experience |
Overall: 1 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| As of June 2006 all hotel public areas were under construction and the place is an awful mess with no acknowlegement or accomodation from the staff. . The location is great, the rooms are large and mine was somewhat shabby. The double beds are awful quality. I felt like I was sleeping on a cot at boy scout camp- lumpy, squeeky, and uncomfortable. When I expressed concern to the front desk there was no effort made to apologize or accomodate. Vancouver has better to offer in the same price range.
Reviewed by traveler from Seattle, WA on June 12, 2006 |
| Mediocre for the Price |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| This hotel was under construction when we were there, so that was a bit of a damper. Other than that, the hotel was clean. The staff were friendly, but made some mistakes in checking us into our room. Our room had a small kitchenette with a stove, fridge, microwave, and sink, which we didn't really utilize but was nice to have. The hotel was in a somewhat questionable part of town but there were restaurants, a book store, several Starbucks, and a convenience store within walking distance. Overall, it was a fine hotel, but it was only mediocre for the price.
Reviewed by traveler from Provo, UT on June 12, 2006 |
| Don't go to the Century Plaza...right now anyway |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| The Century Plaza Hotel is doing renovations, so to be fair, maybe things will get better when they are done with construction. However, the general condition of the room (which I was told had been redone) and the entire facility is really poor. The only good thing about the hotel that I can tell is its location.
Reviewed by traveler from Santa Barbara, CA on May 31, 2006 |
| Just...gross! |
Overall: 1 |
Service
4 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Ok. We stayed here because it LOOKS like there's a kitchen in every room. WRONG. We walk in, put our things down, and notice dust all over the furniture. The carpet was very dirty, nasty dirt splotches all over the place...especially between the beds and the entrance of the room. The windows were dirty, as the bottom of the windows looked like they had a perm fog to them. No screens on the windows 24 floors up...we made the mistake of leaving the window open, to later find a bumble bee in our room. The beds were uncomfortable and the pillows smelled BAD. I don't know what they smelled of, but it was gross. I lifted the couch cushions and found a mound of dirt. The blankets had holes in them. There was not enough towels and glasses for 3 people, so we had to ask for more. The way the room was arranged, it was hard to get to the closet and the window near the 2nd bed. I tried to take a nap, but there was a constant sound of someone drilling something. We had room service, and the food was completely cold...butter wouldn't even melt on my waffle. We've stayed in other places in Vancouver with better results. Keep looking! Only good side: We had a nice view of the mountains and city life in Vancouver.
Reviewed by traveler from Everett, WA on May 20, 2006 |
| Great Location |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is a great hotel for the price and location. It's definitely nothing fancy, but the room was comfortable and spacious and having a kitchen/sitting area was a big plus. The location is terrific - we left the car in the garage the entire time and walked easily to Robson St., Stanley Park, and the waterfront terminal. Even went to the hotel's comedy club "Yuck-Yuck's", which was fun, cheap entertainment on a weeknight. Only negative about the hotel was an extremely hot, small bathroom.
Reviewed by traveler from San Diego, CA on May 18, 2006 |
| good place for this range of price |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Century Plaza hotel is very well located in downtown Vancouver. The rooms are huge, have a small, full-equipped kitchen, clean and some of them have amazing views from the skyline of Vancouver. I was very surprised to find such a room with the range of money I spent. The only drawback I can see is that the hotel doesn't offer good breakfast. There is a cafeteria located at the lobby but it is below average.
Reviewed by traveler on May 17, 2006 |
| The Reception and the hotel service people are amazingly helpful. |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The Reception and the hotel service people are amazingly helpful.
Reviewed by traveler from San Diego, CA on May 16, 2006 |
| Wait until renovations are done but see my comments |
Overall: 3 |
Service
5 |
Condition
2 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| Hotel is under major rennovations. Rooms on top floors are fabulous and renovated to high standards. Ask for a corner unit facing the sea ports of entry.
Reviewed by traveler from Ottawa, Ontario, Canada on May 16, 2006 |
| Very nice. I would stay there again. |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| When I stayed May 2006 the hotel lobby and 3rd floor exit to garage were still being remodeled. On my floor (25th), the public areas and my room was very nice. Basement/indoor pool was heated. There was a stream room, private showers, lockers, and restroom in a Mens only area. This was a great place to stay. There was also a kitchen with dishes which would be good for a longer stay. There was a small fee for parking.
Reviewed by traveler from Phoenix, Arizona, USA on May 16, 2006 |
| Nice Enough for the Price |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Room was definitely worth the price. Spacious studio with mini-kitchen as well as adequate views. Location was superb- right in the thick of downtown! On the downside, the entire lobby was under construction (completely torn up)and the room furnishings/ appliances were worn and a little "tired".
Reviewed by traveler from San Francisco, CA on May 15, 2006 |
| Under construction, but okay |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We stayed here for three nights. The staff was quite friendly, but the lobby was under maintenance and it was really noisy. The restaurant was on a limited menu and it was a pretty unpleasant place to eat. The spa next door doesn't have a hot tub, fyi, which we expected. Overall the hotel was not impressive and our room wasn't air conditioned. I'd stay somewhere else next time, although I'm sure it's better after construction
Reviewed by traveler from Denver, CO on May 11, 2006 |
| Great value in Vancouver |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was great from the moment we checked in. Despite arriving at 2 am, we had a bellhop grabbing our bags out of the car and taking us to our suite. The 1 bedroom suite was just like a 1 BR apartment, with a balcony and a great view of the sunset from the 26th floor. We had a problem with the internet connection in the room we were staying in, and on the second day, they upgraded us to the executive suite on the 28th floor, which was significantly larger and had an even better view of the sunset into Burrard inlet and the mountains to the North and West. Both rooms were very comfortable, very clean, lots of windows, great service. Would definitely go back.
Reviewed by traveler from New York, NY on May 9, 2006 |
| Century Plaza Hotel & Spa in Vancouver, BC |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is currently under rennoation, however, excusing the mess, noise and workers, it is a wonderful place. Our room was very large with a beautiful view and lovely new furniture, and the hotel is centraly located so we could walk everywhere! The price was right through Expedia.
Reviewed by traveler from Seattle, WA on May 9, 2006 |
| Conveniently located, extremely comfortable |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Despite the obvious remodeling in progress, the Century Plaza Hotel was a great find! My friends and I wanted to stay in a nice place, centrally located, and one that wasn't too expensive and we found it! Due to the remodeling we were able to get a great price and were not bothered by any work that was being done. The room was very spacious with a great view. We highly recommend this hotel!
Reviewed by traveler from Olympia, WA on May 3, 2006 |
| Great value for price |
Overall: 4 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This was a great value for the money we spent. However, there was a lot of construction in the hotel, near the lobby, so that was not too pleasant. Also, the parking lot was very small, and very difficult to navigate through. It was a public parking lot.
Reviewed by traveler from Bellevue, WA on April 30, 2006 |
| Nice sized rooms. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We found the room size a great selling feature. The room was clean and maid service prompt every day.The maid service even washed the dishes.Excellent hotel for the price. We would stay there again.
Reviewed by traveler from Delta, B.C. on April 27, 2006 |
| Great hotel to avoid |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The customer service was just short of rude. Our mattress was extremely uncomfortable. We were awakened several times by either the loud water pipes or by housekeeping at 8:30 AM. The room was clean and looked like it did in the photos. Definately not worth the price. We will never stay here again.
Reviewed by traveler from Seattle, WA on April 19, 2006 |
| Lobby Construction |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| If that bothers you...otherwise a decent and good budget hotel. Slow elevators going up 30 floors and parking can be a bit of a pain, but it is good, located in a good spot.
Reviewed by traveler from Seattle, WA on April 18, 2006 |
| good choice |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
5 |
Recommend
Yes |
| will back again in future
Reviewed by traveler from Hong Kong on April 18, 2006 |
| will be a top pick after they are done with construction |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is has a good downtown location and will be an excellent choice and value when they are done with all the construction in their lobby.
Reviewed by traveler from Bainbridge Island, WA on April 15, 2006 |
| Large Rooms Great Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Large cleans rooms smack in the middle of Downtown Vancouver. Great views of the city from the 28th floor. Walking distance to many bars and restaurants.
Reviewed by traveler from Minneapolis on April 13, 2006 |
| Ask before booking |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The hotel is undergojng renovations and the staekhouse, lobby, and gift shop are closed. It is next to a hospital so you hear sirens day & night. It is also 1/2 a block from the YMCA so some of the crowd outside is "down on their luck" so to speak. We were hit up for $$ several times. It was cheapm the staff was courteous, and the room was clean. There is a cool market 1 block away to stock your kitchenette.
Reviewed by traveler from Vancouver, WA on April 12, 2006 |
| eh |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Was under construction... Parking is horrible
Reviewed by traveler from Oregon on April 6, 2006 |
| Good place to stay in the heart of the downtown, Vancouver |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a very good hotel to stay. In the heart of the downtown, Vancouver. Plenty of good restaurants around.
Reviewed by traveler from Fremont, CA on April 5, 2006 |
| The best value in Vancouver |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I kept returning to this hotel with every visit I made to Vancouver. Nothing in town beats it. The location is great, right in the heart of things. The staff bends over backwards and they are super friendly. The place is being renovated and that might explain the great rates. You'll get spectacular views of the city, a pool and steam room, a restaurant, an in-house spa, cable tv, kitchen facilities. All the rooms are suites, some partial but do opt for the one bedroom suite on a high floor with terrace. For a few dollars more, you will live like a king.
Reviewed by traveler from Sacramento, California on April 5, 2006 |
| Nice for a old Hotel |
Overall: 4 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Lobby was under construction
Reviewed by traveler from Laconner WA on March 23, 2006 |
| Great value |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Nice spacious room with small kitchen made stay very comforatable. Great location. Resonable cost for parking ($10 per day)
Reviewed by traveler from Bozeman, MT on March 15, 2006 |
| Cheap and Centrally Located in Downtown |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice and Clean hotel. Centrally located in downtown Vancouver. Parking could be a challenge on the weekends even though you may have a parking pass. There is no ironing board in the room. If you need internet connection, you will have to specifically request for it because not all rooms have internet connectivity.
Reviewed by traveler from Memphis, TN on March 14, 2006 |
| nice hotel, good location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| got unexpectedly upgraded to executive room. good views, good location
Reviewed by traveler on March 12, 2006 |
| exceptional value |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Large, comfortable rooms and first rate location that places all of downtown Vanc. within easy walking distance, all at a very reasonable rate. The lobby and 2nd floor is "tired"& in need of upgrading (signs posted during my stay indicated that in fact renovations would be underway shortly). The room I occupied had recently been refitted, and was very comfortable. Cleaning staff did a thorough job. This was my 3rd stay and definitely will return here again.
Reviewed by traveler from Tokyo, Japan on March 7, 2006 |
| Comfortable and clean |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The kitchenette and sitting area make this room homey and more comfortable than the cramped spaces in more expensive hotels. The location is good, but if you are looking for interesting parts of Vancouver, this is not it. Downtown, where this hotel is, has fancy shops but no local flavor whatsoever. No fault of the hotel, though. There's a great grocery store nearby in case you'd like to stock your fridge.
Reviewed by traveler from Pittsburgh on March 7, 2006 |
| Great location, excellent staff!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The Century Plaza is perfectly located in the middle of Vancouver, a very short walk from many restaurants, pubs, etc. We had a problem (our fault) with the room we originally booked, but the staff were very quick and courteous about fixing it up, changed our room without any trouble at all. One problem...the sofa bed was HORRIBLE, don't plan to use it, book a bigger room. Overall an excellent place to stay.
Reviewed by traveler from Denver, CO on January 3, 2006 |
| ! will come back!! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very friendly helpful front desk service people. Great location
Reviewed by traveler from Seattle, Wa on December 28, 2005 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Will stay here again
Reviewed by traveler from Seattle, WA on November 24, 2005 |
| A most pleasant experience... for a single female traveler. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Since my last experience with a hotel found on expedia ended bad while in the Bahamas... I was a bit worried. However, this trip and my experience at the Century Plaza was nothing but enjoyable. I ordered room service which was prompt and friendly. Room was excellent and I was fortunate to have a room with a spectacular view. The room was all comfort and the fact that I had a full kitchen to my avail was nice since the MarketPlace wasn't that far away to buy things to snack on etc. The hotel is very conveniently located and I walked everywhere... in spite of rain. This is what umbrellas are for!!! ;-)) I also used the Absolute Spa... and found that it was a relaxing experience being able to just go back up to the room afterwards. I am almost afraid going back to this hotel... realizing that my next experience may not be as good... and who wants to ruin a good thing?
Reviewed by traveler from Los Angeles, CA on November 15, 2005 |
| Great Hotel for the price you pay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| just wanne let you know this is a great hotel for the right price!! lots of room clean convinient to downtown nothing fancy furniture a little outdated gotta Kitchen but what the heck you don't live in the room!! all you need is a good bed.
Reviewed by traveler from Seattle on November 10, 2005 |
| my 3rd stay at this hotel. |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| great location, excellent value for the money. not fancy, but very large and modern rooms.
Reviewed by traveler from Tokyo, Japan on October 28, 2005 |
| Service needs improvement |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Check in. Not a hello or smile from the front desk, nothing. We signed and received keys, no brief intro of hotel ammenities not even your typical, "You will be staying on floor... and your checkout will be...Thank you.", nothing. Rooms...clean but no A/C. It's August mind you. We booked online and requested a baby bed. Get to room. No baby bed. Called front desk. 45 min later, nothing. Called a second time. 20 mins later, nothing. Now I have a toddler who is cranky and we've already watched over an hour of cartoons and it's not working anymore. Go to front desk to request I pick it up myself. No luck. Sent back to my room assuring me it's on the way, 10 mins later BINGO! Now the baby is sleeping. We need ice. Go searching for it on the floor with no luck. Turns out, though there are 30 floors in the bldg, there is only 1 ice machine, and you must go downstairs to the lobby diner to request it. You must wait along side people waiting to be seated for some ice. Not good.
Reviewed by traveler from Seattle on August 28, 2005 |
| Just okay |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The rooms are big and comfortable. However, when I was there it was very hot and there is no air conditioning, although there was a small (and inadequate) fan in my room. In addition, it is next to a hospital, and even on the 18th floor, I could hear ambulances all night long. It is within close walking distance to all the downtown sites, but the being on a main street it is noisy. The bed was comfortable, and the hotel supplied coffe and tea in my room, as well as a microwave and a fridge.
Reviewed by traveler from Abu Dhabi on August 24, 2005 |
| a one bedroom apartment ! kitchen,grocery store close.. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| a half mile walk to the sky train,shopping close,great view,BIG one-bedroom,full kitchen,good service,great value...newly re-decorated
Reviewed by traveler from phoenix,az on July 7, 2005 |
| Hotel Review |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| The staff was extremely friendly. The hotel is one of the older ones and upgrades are being made.However the beds were absolutely horrible! The floor would have been more comfortable! That is my biggest complaint. I also feel there was not a good air venilation system in our room.
Reviewed by traveler from Lake Stevens on May 31, 2005 |
| very spacious, clean, excelent location, and a very good price. I sure would stay there again |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I would recomend this hotel to everyone. the location is central to almost everything. A mile and a half walk takes you to everything in the downtown area, and we did feel very safe.
Reviewed by traveler from st. louis, Mo. on May 25, 2005 |
| would definitely stay there my next trip |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
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