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| Rose Hall Resort & Country Club |
Rose Hall Resort & Country Club in Rose Hall, Jamaica |
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Rose Hall Resort & Country Club
Montego Bay Po Box 999
Rose Hall, Jamaica 33126
Call Expedia at: 1-800-551-2409
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Rose Hall Resort & Country Club Reviews
| Traveler Ratings Summary for Rose Hall Resort & Country Club
|
Overall: 3.86 |
Service
4.06 |
Condition
3.53 |
Cleanliness
3.91 |
Comfort
3.70 |
Recommend
81.36 % |
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| Not exactly All-Inclusive |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| This resort was not what we expected from the description. First off, we did the All-Inclusive package and it was not exactly all-inclusive. Certain menu items and drinks had premium charges and tips were expected. Most staff members were only nice if they thought you were going to tip big. The service (and selection) at most of the restaurants was not good. We waited half an hour to have our order taken while we watched 3 or 4 staff members stand around and chat. Compared to our last visit to Jamaica at another All-Inclusive resort, we were very disappointed. The only two positive things to say is that the resort is very close to the airport and many popular activities and the water park and pools are nice and kept fairly clean.
Reviewed by traveler from Martinsburg, WV on July 19, 2006 |
| Friendly Staff |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| After the first day, everyone remembers your name!
Reviewed by traveler from DC Metro on July 12, 2006 |
| Not so great |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The rooms are mediocre at best, althought they are at least clean. But the bathrooms are so old and delapidated you don't even want to shower there. The pool & slides were very cool, but the pool bar was aweful. The drinks were not good, the bar itself was dilapidated, and they played music over horrible busted speakers that made us cringe. They also didn't have tradition floats to sun on. They only had tubes for the slides. I also wish they would have anchored floats for the ocean. Also, we were treated with some snobery because we did not have the all inclusive package. If you go to get food you are going to pay for they are on you -- "escorting" you to the register. That was horrible. On a good note, they have a scuba diving instructor who is awesome.
Reviewed by traveler from Athens, GA on July 12, 2006 |
| We had a great time at Rose Hall Resort & Country Club. The entertainment was great. |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| We had a great time at Rose Hall Resort & Country Club. The entertainment was great, and we had a very relaxing time. I would recommend this resort to a friend.
Reviewed by traveler from Orlando, FL on July 6, 2006 |
| Second Visit to this hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our second visit to this hotel. The first time (about 5 or 6 years ago)we were disappointed that the water was not crystal clear and they told us they were dredging for construction of other hotels. We decided to give it a second try and the beach water was not crystal clear again. We like to snorkel and only had two days where the water was clear enough to see some fish. Otherwise, we enjoyed our stay. We brought our two grandsons with us and they had a great time.
Reviewed by traveler from Lindenhurst, L.I., NY on July 5, 2006 |
| Rose Hall June 25 through June 30, 2006 |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I am from Cincinnati, OH and this is my third time in visiting Jamaica and my first time staying at the Rose Hall resort. This resort is very beautiful with a spectacular view of the ocean. The rooms are in the process of renovation in which I was able to take a tour of the rooms that already been completed (nice). The staff was very helpful and every staff member was very pleased to serve you. If you ever get the opportunity to visit Jamaica, please remember to tip the staff for their service. This is a very poor country and the average Jamaica only makes $50.00 US every week, which is nothing to live on. I cannot wait to go back next year.
Reviewed by traveler from Cincinnati, OH on July 5, 2006 |
| Mixed Blessings |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The hotel was shabby, worn, & abused. The guests themselves wreck the rooms & common areas. We saw people dumping their sandy shoes out on the carpet in the lobby, spilling food on stairways, using room towels at the beach & in general disrespecting the property. Our room had damage & distruction that was not made by accident. With the volume of guests they cannot possibly keep up with the damage the guests cause. I was embarassed at the disregard guests showed. Coming from a country of excess & privelidge I was ashamed of my fellow traveler's behavior. However, the grounds were beautiful. Yard maintainence was visible daily. Pool areas & beach were clean each morning. Again, the staff could not keep up with the cups guests left everywhere, spilled food by the pool, & trash on the beach. My husband, I & 6 year old son loved the beach & pool. Lazy river & swim up bar is our idea of relaxation! Do not expect any friendliness or hustle in the service here. That is not the Jamaican way. No 'CHEERS'theme song,'..where everybody knows your name'. But, when spoken to, staff was polite and helpful. We're from the south Arizona desert. I didn't think we would feel the heat. Wrong. We felt the heat & humidity big time. But we're all sporting excellent tans! Loved this trip and hated it, but am definately glad we did it!
Reviewed by traveler from Yuma, Arizona on June 28, 2006 |
| Fun for the Family |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Rose Hall Resort will be a great family retreat once they complete their repairs and upgrades.There's some water damage from a flood earlier this year.Staff members work hard to help you,but the disco could use a new DJ.
Reviewed by traveler from Inglewood, CA on June 28, 2006 |
| Be careful you might spoil |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This was our 1st trip to Jamaica and we loved it. The resort was awsome and so were the people who worked there. Plenty of things to do without having to leave the resort. All inclusive was the way the only way to go. I felt sorry for those who had to charge all their food and drinks to their room. You could'nt walk 30 yards without running into a bar or a restraunt. The only thing we did not like were the pushy American tourists who had "spoiled". It made me be extra nice to resort staff, which in turn made our trip unforgetable. Please tip no matter what. Even when they say its included.
Reviewed by traveler from Florida on June 28, 2006 |
| Looking forward to visiting again at the end of the year |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My time spent at this resort has set the bar rather high for future trips. It is the best vacation I have had, bar none.
Reviewed by traveler from Kenosha, WI on June 26, 2006 |
| Would have rather left the critters at the hotel!!! |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The service was okay, the water slides were nice for the kids. Food was okay. The rooms were dirty, the bathroom stunk and there were ants in the room when we arrived. I woke up every night itching and had to take a shower. When we got home, we realized why... we brought FLEAS back with us from the hotel room. I am totally disgusted by this. I would not recommend this hotel. If you are going, take a bomb with you!
Reviewed by traveler from Philadelphia, PA on June 22, 2006 |
| Would definately go back!! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I went with my husband, 2 children, mother and sister. We stayed 4 nights, wish we could have stayed longer. The hotel was very clean and family oriented, its a great place to go if you have children. Mine are 7 and 9 and they loved it, they said that would rather go there again then to walt disney world. The food was great (go all inclusive if you can) it is kind of expensive other wise. Drinks are also expensive but they are good also. The service was wonderful, the people there are very helpful and polite. They have a salon in the resort were people can get their hair braided, my daughter had this done and was so happy, it kept her hair looking nice during the trip also. They also have different tours that you can go on, we went on the shopping tour (it was a definate experience) I would do it again but you have to know how to tell people NO, everyone wants to see you something, it is alot cheaper then buying suveniers on the resort, and an experience you would not forget. I also recommend going through the Rose Hall Great House, this was also interesting. Have a good trip.
Reviewed by traveler from Sun Prairie, WI on June 22, 2006 |
| Had a great time |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel was superb...great food and hospitality. I would go back in a heart beat.
Reviewed by traveler from Oklahoma City, OK on June 21, 2006 |
| Had a great time! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We had a great time at Rose Hall in Jamaica. Granted, that I have never stayed anywhere else in Jamaica before and this was the first time that we have flown as a family. We have taken several cruises to the general area. So I knew that I would like it. I blindly chose this resort because of the affordability and the water park which is located on this property. We did not do the all-inclusive because of the cost. I don't regret it either. The first night we just tried to figure out what to do. Then we got smart. I had a taxi driver stop by a local supermarket and picked up a few staples.The food at the resort was not worth the price. However I would do it again, non-inclusive. We had lots of fun with the staff and enjoyed the entertainment. The only complaint my husband had was that he felt a little isolated and wished that there was something within walking distance of the resort. Otherwise no complaints here.
Reviewed by traveler from South Georgia on June 21, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My mother and I enjoyed our trip. The resort, in my opinion is a 5 star resort. The grounds were very clean; great service; the food was wonderful; lots of activities, and I plan to go again.
Reviewed by traveler from Waldorf, MD on June 21, 2006 |
| Will return |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Staff was extremely friendly and willing to help at any time.Food was excellent and a good variety.The ease of booking tours and transfers right from the lobby made a care free vacation.
Reviewed by traveler from Indianapolis,IN on June 21, 2006 |
| Great place to stay. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was very nice. Food was excellent. Wide variety of choices. The band played each night. Wonderful entertainment. I plan on staying here again on my next visit.
Reviewed by traveler from Grand Prairie, Texas on June 20, 2006 |
| Not Impressed |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The restrooms in the hotel rooms need to be remodeled.The food is not that great.The hotel staff was friendly except for the foriegn exchange counter. The ladies are very rude and not friendly at all. If you are looking for good food you will not find it at this hotel.
Reviewed by traveler from Houston,TX on June 19, 2006 |
| A birthday to remember! |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I want to start off by saying I went to Jamaica to celebrate my 34th birthday! I mentioned to our housekeeper that it was my birthday, and when we returned to the room later that evening....I found she left me a little birthday care package....which she didnt have to do. Me and one of my closest friends opted for this hotel after careful reviews. I must say that the hotel was very secure considering they were under reconstruction due to flood damage. We did not do the all inclusive deal because we wanted to appreciate the "native" cooking for downtown. Eventho I enjoyed the resort and the staff...I do not think I will be going back to Jamaica again....until I hit the lottery!
Reviewed by traveler from Chesapeake, VA on June 14, 2006 |
| A wonderful family vacation |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We had no problem checking into the hotel. The staff was helpful and courteous. My kids loved the water park and they also snorkeled. We were entertained from day one.
Reviewed by traveler from Virginia on June 14, 2006 |
| Wonderful Trip |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Me and my husband stayed at Rosehall Resort on our honeymoon. It was a wonderful trip. The resort had all kinds of great activities. We loved the water slides at the pools and the beach was great. There were wonderful restaurants to eat at. They had 2 wonderful fine dining restaurants. The staff was so nice! It was a great trip
Reviewed by traveler from Foley, AL on June 14, 2006 |
| Avoid unless you are a Brit getting married |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The hotel looks the part from the outside but is falling apart. In June '06 they had not fixed the roof from a storm 15 months earlier. They can only keep going with the package tours from the UK which derives limited income. If you are not all inclusive you get the worst of both worlds paying high prices to subsidise the package tourist and getting average to poor service. The up market restaurant was the only redeeming factor.
Reviewed by traveler from Turks & Caicos Islands on June 14, 2006 |
| Good choice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| All of the staff were wonderful. The food was good. The pools and hot tubs were very nice. The rooms were clean. The landscaping was beautiful. The entertainment was very good. Overall we had a great time.
Reviewed by traveler from Laura, OH on June 14, 2006 |
| Almost Heaven |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Can't say enough good things about that place. Hotel was nice, have stayed in more elaberate, but for the price it was excellent. The most beautiful grounds, very well kept. Very relaxed, layed back, and casual. Wonderful view form all areas. Will go back, soon.
Reviewed by traveler from Tennessee on June 13, 2006 |
| Great Place to stay with Children |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| My family really enjoyed our stay at Rose Hall. It is a wonderful 3.5 star hotel, it is not a 4 or 5. Nevertheless, it was clean and the grounds are beautiful. The Jamaican hospitality was great. My 7 year old son loved the water park and beaches. It was great to partake in the beach activities for no extra cost. We went Kayaking for no extra cost, just a tip. The food was good, Dunn's River Falls was awesome, a must do. We also went to Negril to see the cliff divers. Don't just hang at the resort, there are really cool things to do for a small fee you can take a private van to Ocho Rios and Negril. Although, Montego Bay is awesome there is lots to do and see outside of Rose Hall. If you choose to stay at Rose Hall, it is beautiful and the staff have many activities scheduled. It is a great value and a wonderful hotel. I will be back and recommend it to others.
Reviewed by traveler from Atlanta, GA on June 12, 2006 |
| very nice place |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| hotel nice,food very good, service sometime not up to par. nedd to work on there customer service dept, they do have some very nice people just a hand full that ruin it for the good ones. have been there twice first time people much more friendly.
Reviewed by traveler from roseto,pa on June 12, 2006 |
| Think twice before you book here |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| We were very disappointed. First, hotel is on the verge of looking run-down. Second, the staff could care less about service. You wait and wait at bars and restaurants. Most pool activities were not well organized. We heard that this hotel was being taken over by another group who plans on putting millions into renovations. I will be checking back in two years or so to see what has been upgraded. Another thing, the hotel limits you to "elegant attire" at two of the restaurants, so if your kids didn't bring nice pants, forget it. No shorts allowed no matter how good they look. The best part of this hotel was the water park for the kids. Also kids camp did a nice job.
Reviewed by traveler from Naples, Florida on June 11, 2006 |
| Good Golf and Pool |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The hotel was nice and the staff was very friendly. The room was a little run down and the bathroom needs some work. The pool was very nice and the bartenders were very friendly. Cinnamon Hills Golf course was beautiful and ran $90 plus a tip for the caddie. Most of the holes were in the mountains and about three were by the ocean. The food was pretty good and I recommend the lobster fest they have. For the money it was well worth the trip and I would go back
Reviewed by traveler from Chicago on June 7, 2006 |
| Awesome |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The Hotel is very nice, however there is not a non-smoking area. I have allegries and had a headache most of my stay.
Reviewed by traveler from Honolulu, HI on June 5, 2006 |
| fantastic |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| my husband and i went there for our honeymoon...we enjoyed the laid back atmospher and the buffets...we also liked the luna di mare ... everyone was friendly and i would definately go back... we had a great time and were depressed when we left ..thankyou
Reviewed by traveler from charlotte ,nc on June 2, 2006 |
| All Inclusive not a good deal |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| There were to many restrictions on what you are allowed to drink and eat at two restaurants. I stay at another all inclusive in the Bahamas and there were no restrictions. Really not worth the price you are paying for all inclusive.
Reviewed by traveler on May 31, 2006 |
| Cant wait to go back. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Make sure you go all inclusive it was worth it. Everything was awesome.
Reviewed by traveler from Fort Worth, TX on May 30, 2006 |
| hotel overview |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very family oriented place to stay. Good for even small children. Also lot's of fun for couples. Not much of a single's scene.
Reviewed by traveler from Ohio on May 17, 2006 |
| I Stay Here All The Time! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Although the hotel is undergoing a change in ownership, I still recommend this hotel. Close to downtown. Plenty of excursions on hand to sign up for. Tentative staff. Very friendly and helpful/eager to please. If traveling without kids, I would not recommend the all inclusive plan - who eats $100 per day worth of food? Go to the Hip Stripe (10 min away- great local food at the Pelican and The Native restaurants. The beach is nice, the golf course too. However, taxi service is pricey. If you do not mind riding w/ others to split the fare to ride downtown, then go for it. Best excursion is the Negril all day trip - best bang for the buck to experience it's beautiful 7 mile beach. I come here 2x's a year. They'll see me again in July.
Reviewed by traveler from New York on May 17, 2006 |
| had a blast |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| athough the hotel was a little outdated,everthing else made up for it.the grounds were kept up,the beaches and pools were great. The staff remarkable,the food was excellent if you like carribean style food.alot of activities to keep you busy and a charming fitnesss instructor who not only leaded the power walk but gave you a tour through a fantastic scenic route.
Reviewed by traveler from Bronx N.Y on May 11, 2006 |
| a wonderful experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| great food, lots of variety, 5 places to eat--tried them all except Italian (didn't go to Jamaica to eat Italian food). Even tried their 5 star restaurant across the street on golf course (free van shuttle)--you can eat on the outside terrace by candlelight; kids welcomed. Beach is very smooth sand; areas under the palm trees or umbrellas to get out of the sun. However it was never umbearably hot since there were wonderful tropical breezes all the time. We all loved the Lazy River Pool. Make sure you take advantage of the free events at the hotel: guided nature walk and talk on history of Jamaica. Room was very clean, comfortable beds, and nice view of both ocean and golf cours.
Reviewed by traveler from massachusetts on May 7, 2006 |
| Very nice and lots of fun |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| This hotel has lots of kids and lots of weddings going on. I say that to say it's not a quiet hotel, but there's plenty to do and I would go back. The staff is professional but remember you are in Jamaica and not America, so customer service is a little different. If you can eat out and not in the hotel I would do that. All the hotel's resturants take only your room key as a charge card, and honestly they are pricey. It's easy to rack up a big bill, I learned that the first time. This is my second time at this hotel and I would go back. Word of advise ask the hotel are they doing any repairs before hand.
Reviewed by traveler from Raleigh, NC on May 6, 2006 |
| Rose Hall Country Club Resort |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| We had alot of problems with our air conditioning shutting off, they fixed it when we would call, but you it would shut off alot in the middle of the night and believe me, you knew it. The hotel wasn't the prettiest sight you ever saw and the bartenders weren't real fast about getting your drinks.
Reviewed by traveler from Red Lion, PA on May 5, 2006 |
| Not impressed, in construction and poor service |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The hotel service is horrible. We waited at check in for about an hour and a half. The hotel was in constant construction while we were there. The constuction was above our floor and it woke us up every day. The restaurants all close during certain lunch hours like 11-12:30pm and late afternoon and there is nowhere to eat during those times. The beach is terrible. You can walk up about 100 yards out and the water level only goes up to your waist. The beach is not in great condition either.
Reviewed by traveler from New York, NY on May 5, 2006 |
| Had a wonderful time- can't wait to return! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is a good hotel to relax and enjot the beach and the ambience of Jamaica.
Reviewed by traveler from New Orleans, LA on May 3, 2006 |
| Great for kids |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort< | | |
