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| W Hotel New York |
W Hotel New York in New York, New York |
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W Hotel New York
541 Lexington Ave
New York, New York 10022
Call Expedia at: 1-800-551-2409
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W Hotel New York Reviews
| Traveler Ratings Summary for W Hotel New York
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Overall: 4.00 |
Service
4.17 |
Condition
4.11 |
Cleanliness
4.44 |
Comfort
3.78 |
Recommend
83.33 % |
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| Not Impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| The Hotel is very nice, but the room was amazingly small. Hardly big enough for two people. Barely enough room to get around the bed, no dresser and one very small closet.
Reviewed by traveler from Minneapolis, MN on July 28, 2006 |
| A Place to Be Pampered |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| It was an awesome stay. We were treated with utmost care and the services offered were outstanding especially at the SPA.
Reviewed by traveler from Boston, MA on July 21, 2006 |
| Not Impressed |
Overall: 4 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| Small rooms with even smaller bathrooms. Couldn't even stand at the sink without getting into the bathtub and shutting the door. Not a value for the price paid at all!
Reviewed by traveler from New York, NY on July 21, 2006 |
| Great hotel, minor inconvenience |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The W is certainly a hip place, great atmosphere, and clean and comfortable. I've stayed at this W several times and have been quite happy. One issue the last time was that the Internet hook up was next to the bed, and nowhere near the desk. So I was doing my work sitting back in bed, which isn't a terrible thing, but would have been more productive sitting at the desk. Otherwise, great place.
Reviewed by traveler from Seattle, WA on July 19, 2006 |
| The Best! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I have a new favorite hotel when I am in New York. The W's service is outstanding! The service and experience is one of the best I have had and I am a frequent business traveler. They have a "Whatever Whenever" program that allows you to get what you need whenever you need it.
Reviewed by traveler from Cincinnati, OH on July 19, 2006 |
| Midtown Perfect Location |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great service but lines at the front desk typical to ck in and outs during the weekend at a busy hotel. Try to get rooms above the 6th floor to avoid view of a wall! Well appointed room but a bit tight. Next time I would book the next level. Bathroom ceilings needed a bit of maintenance (paint peeling). Also the housekeeping folks should be quieter in the hallways during the mornings!!!!!
Reviewed by traveler from Miami on July 19, 2006 |
| Not worth the money |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Even though I was able to get a decent rate on this hotel I do not believe it was worth the money. The parking alone cost $50 and I was barely there over 12 hours. My room was also noisy. I could hear everything from people in the hallways to people showering or flushing the toilets in their room. My view was of absouletly nothing, even though I paid for what was supposed to be a upgraded room. I guess if you are going to the city that never sleeps and you don't expect to sleep, leave your bags in your car and stay up all night.
Reviewed by traveler from Pittsburgh on July 12, 2006 |
| Cool hotel |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The W New York is a very cool, hip looking hotel. I loved the lobby. The "wonderful" labeled room is certainly small but has everything you need. No more than 2 people would fit in that room. No bathtub, but didn't need one (only a shower). Nice bliss bathroom products. Our room faced other inside rooms so you couldn't really leave your shade open. And the air conditioning didn't seem to get the room very cool (it didn't go as low as you set it). And we would have liked reading lights. There were two very cool looking lights hanging over the bed but no dimmer and way too bright. But otherwise, we got a great deal and enjoyed our stay at the W. I would probably stay there again.
Reviewed by traveler from Albany, NY on July 12, 2006 |
| Beautiful People, Tiny Rooms |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This is a happening place, especially the bar scene at night. Lots of models and beautiful people dressed in black. The room was so tiny you could touch all four walls without leaving the bed. But the room was clean, fashionable,and everything everything worked.
Reviewed by traveler from Columbus, Oh. on July 12, 2006 |
| Lobby was nice, room was ok |
Overall: 4 |
Service
5 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The condition of our room was not as good as we expected. The carpet had a large tear, the shower curtain was mildewy. The room was tiny but we expected that. The bed was really comfortable. The lobby was really nice. Much nicer than the room. That said we'd probably stay there again, though we're likely to try another option next time we're in NY.
Reviewed by traveler from Mountain View, CA on July 4, 2006 |
| Liked it ,,,would stay there again. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location, great service. Rooms are very small, but yet comfortable. I would recommend this hotel to friends. I think it would be good for a couple, (1-2 people in your party),,I didn't feel it would be good for a family with young children.
Reviewed by traveler from Columbia, SC on June 21, 2006 |
| Great rate. |
Overall: 4 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good location,young crowd,good rate,quiet room,cheep parking,simple and sylish.
Reviewed by traveler from New jersey on June 21, 2006 |
| definately would go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| good service
Reviewed by traveler on June 21, 2006 |
| Not impressive |
Overall: 2 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| I expected the timy rooms but not the old fashioned TV and pitiful shower.
Reviewed by traveler from Charlotte, NC on May 31, 2006 |
| Close to everything |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Room was much smaller than expected, but was very clean and quiet.
Reviewed by traveler from North Carolina on May 31, 2006 |
| Centrally Located |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Hotel staff extremely courteous and willing to please. Maintenance inside the room needed a little work (burnt out light bulbs, TV - fuzzy picture, etc). Centrally located to major attractions and shopping. Room was very quiet. Water pressure in shower was not very good. However, the room was very comfortable.
Reviewed by traveler from CT on May 30, 2006 |
| Nice Hotel, Small Rooms |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The service was friendly and helpful. The hotel was clean and comfortable but I didn't have the smallest room and it was small. Location was good.
Reviewed by traveler from Indianapolis IN on May 10, 2006 |
| W = wow - tiny rooms |
Overall: 2 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
1 |
Recommend
No |
| The W on Lex is a great location, but the rooms are tiny. No dresser, hardly enough room to walk around the bed. That being said, the overall feel of the hotel is very upscale and contempory.
Reviewed by traveler from Seattle on April 18, 2006 |
| Great Place to Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A great place to stay. Typical boutique NYC hotel Staff and facility very nice. Just a few blocks from Rockefeller Center, Times Sq. & a short cab/subway ride to anywhere in Manhatten.
Reviewed by traveler from Dallas on April 18, 2006 |
| Exceptional Service |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Every staff member provided exceptional service, friendly repartee, and nice extra touches. Upgraded our meeting room and even surprised us with an in room snack and wine after the meeting. The place smells fantastic with candles burning everywhere! Hotel room was very small, even by NYC standards, but luxuriously appointed.
Reviewed by traveler from Florida on April 12, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I am extremely satisfied with my stayed at W hotel, it's in the heart of midtown (a walking distance from new york's must see).Everybody at the hotel was very nice, they have the best products in the rooms (bliss, which i even bought so i can use it at home), the room decoration and usage of space is excellent, and the best part of my experience was the BED... i wanted to bring it home with me!... i give this hotel 6 stars.
Reviewed by traveler from Plantation, FL on March 29, 2006 |
| Very Hip New York Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel makes you feel very New York and hip. The lobby feels electric and totally embodies New Yorks energy. Extremely helpful and curteous staff. The conceirges were incredibly knowledgable and even checked me in for my return flight and printed my boarding passes for me.
Reviewed by traveler from Detroit, MI on March 24, 2006 |
| It really is an experience not just a hotel.. |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel makes you feel like you have stepped into the trendy part of New York. You have lobby access to a happening bar (Whiskey Blue) and a great spa (Bliss)through the lobby. The hotel bar/lobby is a great gathering place before and after dinner drinks (great atmosphere). Highly recommended.
Reviewed by traveler from Fort Lauderdale, Fl on December 28, 2005 |
| can't wait to go back |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I like this hotel a lot. the locations is very accessible to almost everything in New York. and if you just want to stay in your room (althought a little small). the bed is wonderful.
Reviewed by traveler from tustin, ca on December 6, 2005 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Staff were great, and very friendly.You can't beat the location of this Hotel. Try to request rooms on upper floors to escape street noise. The rooms are small but very well appointed. We loved this place!
Reviewed by traveler from Seattle on November 30, 2005 |
| Great location and hotel! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We have stayed in NYC many times, but this was the first hotel that we stayed at in midtown. It's location was ideal for sightseeing, shopping, and exploring the city. We have stayed in W Hotels before and found this to be no different - excellent service and accomodations. Others complained about the size of the room, but what do you expect in NYC? Beds are a dream and amenities a plus.
Reviewed by traveler from Washington, DC on May 31, 2005 |
| Really nice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| It is pretty modern and the staff is really nice.
Reviewed by traveler on May 25, 2005 |
| Small Rooms Great Location |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The lobby is a great place to meet friends with very comfortable chairs. The soap products in the room have gone down as they used to offer Aveda products. I paid for a queen room and ended up with a double bed.
Reviewed by traveler from Miami Beeach on May 25, 2005 |
| What a Disappointment |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| This was the first time I stayed at a 'W' and I was very excited about it. The hotel room was small, and the initial view was so uninviting that I changed my room to one that did not have all the bathroom amenities. I mentioned it to the front desk, and when I returned from lunch, I found that the amenities were replaced, but my toilet seat was up and there were footprints on my toilet. I changed rooms again--still small--but at least clean. I would not stay at the 'W' again.
Reviewed by traveler from Boston, MA on May 11, 2005 |
| Look forward to staying there again. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Although the room was small it was a very good use of space and very comfortable. The bed and beddding were excellent as well as all of the other hotel ammenities. The staff was very friendly and helpful at all times.
Reviewed by traveler from Williamston, Michigan on April 27, 2005 |
| Pleasant Stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The rooms are small but very comfortable; the elevator is the only real inconvenience. You have to ride up to get down and waste time doing so.
Reviewed by traveler from Columbus, OH on April 20, 2005 |
| Not Impressed |
Overall: 2 |
Service
1 |
Condition
1 |
Cleanliness
5 |
Comfort
5 |
Recommend
No |
| While the room was clean and comfortable the staff was extremely rude and unqualified. We stood in a line 20 deep to check bags which took 30 minutes and we asked for things like hairdyers and towels which never came.
Reviewed by traveler from New Jersey on February 9, 2005 |
| Room is a lot smaller than we had expected |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The hotel room is very quaint if you stay in the "cozy room", but it is very hip and comfortable...worth the experience and it's very luxurious.
Reviewed by traveler on January 17, 2005 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The lobby feels like a trendy lounge. The interior design is beautiful. The "Pouring Rain Showerhead" and bathroom products by "Bliss" are signs that you're staying at a top-notch hotel. The room we stayed in was indeed SMALL, but isn't a comfortable & clean bed to sleep in the only thing you need when you're visiting New York City, anyway? They even had the latest issue of my favorite magazine, Wired, in their rooms. Great experience, can't wait to go back!
Reviewed by traveler from Chicago, IL on January 14, 2005 |
| Nice lobby - tiny room |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Very small rooms. Not very clean. Not recommended unless you spend your time in the lobby!
Reviewed by traveler on December 21, 2004 |
| would definately go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| greta service and wonderful room..
Reviewed by traveler from weathersfield, VT on December 20, 2004 |
| Great for weekend with your girlfriend / wife |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Loved it! The room was small but had a great bed and a reasonable shower room. Loved the bar and restaurant and ALL the staff were attentive, helpful and very friendly. The location was perfect for a weekend sightseeing in NY (if you can ever leave the bed)
Reviewed by traveler from Hattiesburg MS (Formally England) on December 18, 2004 |
| Great if you are under 30 or single or both..... |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| I suppose if I were a 20-something again I would have been OK with the tiny rooms and noisy lobby, but its not for the business traveller.
Reviewed by traveler from Palo Alto, CA on December 17, 2004 |
| Wonderful honeymoon hotel for hipsters, near 6 train on Lex |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It was hip & contemporary, with excellent service. The room was beautiful, but a lot smaller than it looked in the pictures provided by Expedia & by the hotel's website. But it was just the 2 of us, so we managed. It was incredibly close to the subway station on Lexington/49th Street, which was great for exploring the city & then returning to the hotel easily. The bar in the lobby was awesome--couches & comfy chairs with coffee & end tables, books & games--a swanky living room. Excellent stay!
Reviewed by traveler from New Orleans, LA on December 10, 2004 |
| Good Location, Great decor |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We enjoyed the W on Lexington. The room was small (as most are in NYC), but we were never there. The decor was modern and the service was great.
Reviewed by traveler from Austin TX on December 9, 2004 |
| Rooms way too small |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Rooms are too small and maintenance is terrible, carpet was full of stains and furniture poorly maintained.
Reviewed by traveler from San Francisco, CA on November 1, 2004 |
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