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| Hotel Windsor |
Hotel Windsor in Philadelphia, Pennsylvania |
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Hotel Windsor
1700 Ben Franklin Pkwy
Philadelphia, Pennsylvania 19103
Call Expedia at: 1-800-551-2409
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Hotel Windsor Reviews
| Traveler Ratings Summary for Hotel Windsor
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Overall: 3.70 |
Service
3.87 |
Condition
3.47 |
Cleanliness
3.93 |
Comfort
3.85 |
Recommend
83.33 % |
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| Very Nice Hotel - Good Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We went for a short vacation and were really glad we chose the Windsor. The staff was very friendly and helpful. There were a lot of restaurants in the area and bus or taxi service to take us where we wanted to go. We valet parked the car and never had to use it until we were ready to come home. Overall, very nice experience.
Reviewed by traveler from Weatherly, PA on July 26, 2006 |
| Old, but big |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| This is a very old hotel in the heart of the City. It's age shows, but the rooms are huge and most have a full size refrigerator, oven, range and microwave. The air conditioning is barely adaquate, but cools the rooms down enough to sleep at night. Not a place for hanging around in the day time. Staff is fairly eficient. Stay here for the large room and kitchen, not for a comfortable bed and lots of pillows
Reviewed by traveler from Philadelphia, PA on July 19, 2006 |
| Comfy Room |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This room was very comfortable. Huge bed (said it was a queen, but more like a king). The only thing I found laking was the Continental Breakfast. Not much of a selection, I have had a lot better elsewhere.
Reviewed by traveler from NY, NY on July 18, 2006 |
| Philly Fireworks at The Windsor |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My wife and I decided to go into Philly for the 4th of July and wanted to stay close to the fireworks. We chose the Hotel Windsor because it was close to the Art Museum and I am sure glad we did. The best part about it was the kitchen that it had in the room. Full fridge, stove, microwave, etc... This really made it easy and a bit cheaper when it came to meals. We didn't have to eat out for every meal, even though we did for most meals. They have a great Chinese restaurant that you have to visit. The hotel was very close to the fireworks which made it great when they were over, it felt great when we could just duck into our hotel when the crowd was still walking. For the price of the room, I think it is the best value for my money that I have ever seen in a hotel.
Reviewed by traveler from Aldan, PA on July 12, 2006 |
| A great place to base your Philadelphia vacation |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Good location to see all historical sights both walking and with "phlash" tram. Spacious suites that allow you to make yourself at home. Great food and stores on premisis and right near by. Safe neighborhood. A most enjoyable experience. There is some construction nearby but it didnt interfere with our enjoyment of this hotel.
Reviewed by traveler from Laguna Beach, CA on July 11, 2006 |
| Windsor hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Comfortable and convienient to the business district. Expensive parking but in the hotel, less expensive near by. Both of our rooms had full kitchens with basic eating utensils
Reviewed by traveler from Saint Helena, CA on July 11, 2006 |
| Great Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Great hotel located centrally in Philadelphia. Phlash bus ride 5 min to historic area, great transport only $1 or $10 family unlimited stops. Asia restaurant in hotel great food, with other great eating spots only a short walk away. Kitchenette in room was great for family. Overall a great hotel I would definately stay there again.
Reviewed by traveler from Australia on July 5, 2006 |
| Great location, good hotel |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We chose this hotel because we like a little extra space and were looking for suite-style accommodations. The location of this hotel is great . . very close to museums and shopping. Although the hotel is older, we enjoyed our stay. Any time we needed anything (extra towels, coffee for the coffee maker, reservations for the double decker bus tour, assistance getting a cab to the airport, etc.), the hotel responded pleasantly and quickly. Bathrooms were a little outdated. Kitchen area and bedroom were fine. Roof-top pool hours were limited . . only open 10:30 a.m. to 8:30 p.m. Overall, we were satisfied with our accommodations.
Reviewed by traveler from Massachusetts on June 29, 2006 |
| I would definitely use again |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location, good condition, friendly staff, wonderful rooftop pool with great view of the city. Fair value for the price
Reviewed by traveler from Chambersburg, PA on June 28, 2006 |
| Ok, but bed was lopsided |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| One of the two double beds was lopsided. Probably not the case in every room, but ask about it if you are assigned to the 6th floor. Room had a refrigerator and microwave, and this was handy with small kids. Other ammenities were not overly impressive for an upscale hotel, but all the basics were covered.
Reviewed by traveler from Easton, PA on June 23, 2006 |
| Poor service |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Due to a late flight, we checked in at 1am. Even though the reservation was for a non-smoking room, we ended up in one. After a trip back to the front desk for a new room, then back to the old room for my wife and suitcases, then up 6 more floors to the new room, we could finally rest. The front desk wasn't too helpful the next morning either, when we asked directions for a nearby cafe. Otherwise, a nice hotel. Quiet, good location (walking distance to Independence Mall in one direction, the Museum of Art in the other), etc.
Reviewed by traveler from Napa, CA on June 21, 2006 |
| Ok for the price |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| If I had been paying full price, I would have been disappointed. The room was large with a kitchenette, which was great. But the air conditioning didn't cool the room enough --it wouldn't even work on high. The linens were so-so, and the bathroom seemed old. Great location though, and the staff was friendly and helpful. I ran into frustrations with the parking garage next door (long waits and surly service even just to retrieve something from my car), and then learned that there's another garage around the corner that was $7 cheaper each night.
Reviewed by traveler from Chicago, IL on June 21, 2006 |
| Not impressed |
Overall: 2 |
Service
4 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| broken clock, curtains falling down, broken iron, sink stopped up, air conditioning not adjustable
Reviewed by traveler from Baltimore, MD on June 21, 2006 |
| Highly Recommended! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| If I had to go back to Philadelphia I would definitely stay here again. It is a suite hotel so you get a small kitchen with a dishwasher. There is a convenience store just round the corner and a supermarket a few blocks away so it was no hassle to get supplies. The hotel is central and its just a short walk to the main shopping area, museums and sites. The rooms were spacious and comfortable. The wardrobe was actually a small room with an iron and ironing board! There was a lot of storage space. The staff were friendly, efficient and pleasant. I liked the fact that you needed a room key to use the elevator so people could not just walk in off the street and get to the rooms easily. The hotel was very peaceful and quiet. There was a skyscaper being built virtually outside our window and you couldn't hear the building works at all in the hotel! It was great.
Reviewed by traveler from Birmingham, UK on June 15, 2006 |
| Not impressed |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Beyond the fiendly staff, our window led to the roof, which made us feel unsecure. They do not supply rooms with luggage racks. Bathroom was not clean, especially the tub with old dirty caulking. Toilet overflowed and maintenance had to be called. First day, they did not provide us with maid service, had to call desk once again! Around kitchenette area near refridge was disgusting. May have had an ant problem in the room before our arrival, had some remaining ants lingering around the lamp on the nightstand. Have stayed at budget hotels before, but for the price we paid, it was not suitable.
Reviewed by traveler from Phoenix, AZ on June 14, 2006 |
| Great Location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The rooms were a decent size, tons of closet space. Full size refrigerator, toaster, coffee pot, cookware and dinnerware all in the room. Good hotel security as well, you have to use a key card to access the elevators up to your room. The only thing I was dissapointed in was that only the one floor is smoking, and I rewuested a smoking room and did not get one. There is a Whole Foods market a few blocks away, a 24 hour convienience store around the corner, several places to chose from only a few steps away. Very nice area to walk around in, and the museums literally are just a few blocks away. You can take a cab to see the historical sites but if you just want to see the liberty bell and such it's only about a 7 or 8 block walk, not that bad at all. The staff was very friendly and helpful. I'll definately be staying there again when I travel to Philly.
Reviewed by traveler from Swarthmore,PA on June 14, 2006 |
| Philly Hotel Adequate and Convenient |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My room at the Hotel Windsor was immaculate (except for one closet) and had a nice view of city skyscrapers. Although the room was large and had a kitchenette, it lacked a chest of drawers (clothes had to be put on shelves in closets, of which there were several) and there was nothing but the floor on which to put a suitcase. Service was adequate, tho the housekeeper did not bother to exchange the glass I used in the kitchen for a clean one. I was in Philly for 3 nights and 4 unseasonably cool early summer days, tho the room did get stuffy. However, the air conditioner in the room was quiet and adequate, if old fashioned. Breakfasts were another matter, although included in the price of the room. Limited choices of cereal and bread, bagels, or muffins. Few choices of fruit, watery orange juice, weak coffee. And the breakfast room closed at 9:00 am. The Asian restaurant in the hotel was very good for lunch and dinner. The hotel is within a minute's walk of the Academy of Sciences, Moore School of Art, a 7-minute walk of the Rodan Museum, and a 15 minute walk of the Museum of Fine Arts. It is about 25 minutes walk to the convention center and a cab ride or free city shuttle to the historic district. I found the hotel convenient and adequate if not a "find."
Reviewed by traveler from Indianapolis on June 13, 2006 |
| Room Conditions |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Rooms were not able to get internet - took 5 rooms before i got one with service - personnel friendly but hotel needs alot of work - should be rewired for internet - or go wireless - business travelers need the internet to do business so i would never recommend this hotel to someone.
Reviewed by traveler from New York on May 27, 2006 |
| Not terribly impressed |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The room was big, but not completely painted, and smelled of smoke even though it was a non-smoking room. There was a large closet that was essentially wasted space, and the staff was not particularly fun to interact with. It was, however, quite cheap, so if you're looking for a big, cheap room that's not quite polished, it's not an awful choice.
Reviewed by traveler from New York, NY on May 25, 2006 |
| Pretty satisfied |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The facility and location were good. From there it was a very cheap cab ride to anywhere really. The shower pressure was a little harsh though (usually my criticism is just the opposite), but other that that the rooms are huge. I got a "suite" apparently that had a walk in closet and a nice kitchette. I would recommend this hotel to anyone who asked.
Reviewed by traveler from Louisville, KY on May 17, 2006 |
| Not the best but... |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
1 |
Recommend
Yes |
| Overall, the stay was plesant. But the room air conditioning left something to be desired. On an 80 degree day in Philly, you neeed a cool room at night. The kitchen area is a godsend especially when you are staying several days. Full size refrigerator, microwave, stove. But the floor was very sticky when walking in bare feet or socks. Ouch. A maintenance guy disturbed me early in the morning to finish a plaster job he had started previously. I thought that was odd since the room, was preseented to me as "available". I stared at a burnt out light bulb above the bathroom sink, the entire 4 days i was there. You would think the housekeeper would see it. Could not find aan ice maching on the floor. Soda machine was 20 floors down. Think about it. Small things that add up to a not remarkable visit.
Reviewed by traveler from San Francisco, CA on May 17, 2006 |
| Great deal |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great downtown location and a good price. I was satisfied with it.
Reviewed by traveler on May 17, 2006 |
| Ok, but not great. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| The service staff were excellent and eager to please. I asked the desk personnel for directions twice and received accurate info. The hotel was being upgraded so some things were not as neat and nice as they would normally be. For instance, in our room, it appeared that a sprinkler system had recently been installed/upgraded. Also, the hotel advertises free wireless internet access. However, that access is not available in all the rooms. If that's a requirement, make sure you mention it when checking in.
Reviewed by traveler from Carlisle, PA on May 16, 2006 |
| Midclass hotel |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice location. Everything is within walking-distance. Room was clean.
Reviewed by traveler from Wisconsin on May 10, 2006 |
| lovely hotel on the Ben Franklin Pkwy |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Enjoyed our stay here. convenient to Franklin Institute, Phil. Museum of Art and Fairmont Park.
Reviewed by traveler on May 3, 2006 |
| average hotel |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| as long as you don't have high expectations, this hotel is fine. the location is excellent though. the walls are thin however and doors seem to not want to close by themselves. fitness center is pretty weak. it's not a bad place, but i probably wouldn't stay there again. i picked it because it was in the city and cheap, compared to other hotels nearby.
Reviewed by traveler from Mars on May 3, 2006 |
| Worst hotel experience ever! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Room was outdated and dirty. The party in the next room, the hall, and a room down the hall started around 11:30 and continued til 4:30 am. I called the desk and security 4 times to complain to no avail. Told the manager in the AM and his respose was OK. 2nd Manager asked to speak to me and offered me a free stay at a later date - too little too late. Miserable stay and to be avoided.
Reviewed by traveler from Atlanta, GA on May 2, 2006 |
| could use maintenance and repair |
Overall: 4 |
Service
5 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Excellent location and price for that...the room was obviously in repair (emergency fire/watering system had been put in but was still "underconstruction). Bed mattresses weren't great. Repairs needed in room i.e. heating system.
Reviewed by traveler on April 26, 2006 |
| An OK value |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This is not a top notch hotel at a bargain price but a reasonable deal on a mid-class hotel. If you want a kitchen it is a great deal. Location is fantastic if you are interested in the nearby museums. It is beyond walking distance to the historical attractions of Philly but it is right on the tourist bus line that runs from the art museum to Penn's Landing. My biggest complaint is that there is no in-room safe for storing laptop and other small valuables. The hotel safe is not big enough to fit a laptop. An in-room safe should be a standard feature in every hotel. NYC hotels all seem to have them.
Reviewed by traveler from Baltimore on April 19, 2006 |
| Nice hotel, perfect location, friendly staff |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| A perfect location, close to everything. The staff is friendly and the service very good. Rooms, all suites, are clean and large; my bathroom was the size of three bathrooms combined. Overall, a good hotel, not fabulous but certainly adequate.
Reviewed by traveler from Boston, MA on April 11, 2006 |
| Good Location! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| A good place to stay if you like shopping. I liked the full kitchen and parking availability. The room I had was very spacious and the bed was comfortable. There is also a TGI Friday's a two minute walk away. The staff are very friendly and helpful.
Reviewed by traveler from Southampton, Bermuda on April 10, 2006 |
| Great location! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was convenient to the parks and museums we came to see. Having the kitchenette and two really good restaurants in the hotel made it even better! We found the front desk very helpful for directions and arranging airport transportation also.
Reviewed by traveler from Atlanta, GA on April 5, 2006 |
| Great Hotel Great Location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| If you are looking for a comfortable roomy hotel right in the middle of everything Philadelphia has to offer Windsor is it.
Reviewed by traveler on April 5, 2006 |
| Definately will go back |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location, Great price! Convenient downtown location, walking distance to all my meetings. I plan on using this hotel for all my Philly visits.
Reviewed by traveler from Shelton, Ct on April 5, 2006 |
| Great hotel and location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was in Philadelphia for a conference at the Convention Center; I found this to be a very convenient location for both work and for the sight-seeing I wanted to do after the conference end. The room was spacious, clean, and very comfortable. I enjoyed the fully-equipped kitchen, as well. I would highly recommend this hotel.
Reviewed by traveler on March 28, 2006 |
| Really impressed |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I'm one if those who look for exactly what I see. I have to say the Hotel Windsor was just that. The picture is what you get. The staff was really helpful and provided superior service. The manager was the absolute best. The only issue I had was that I booked a certain type of room but didn't get it right away. Overall, it was a truly wonderful experience. Thanks to the staff at the Hotel Windsor.
Reviewed by traveler from Baltimore on March 10, 2006 |
| Satisfactory on a budget |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| You really couldn't beat the price. Good location, two blocks from city hall, and friendly staff. Kind of a strange layout for the spacious room, and they were fixing the sprinkler system (prob. why the rate was so good). Still, clean and pretty comfy- stay for two nights at the price of one.
Reviewed by traveler from Hartford on January 4, 2006 |
| Could be better |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| As a constant traveler, I have stayed in various "star" hotles the world over. This hotel is FINE, but not amazing. The staff is adequate and the rooms are average, but there could be some improvements made to make your stay easier and more convenient. For instance, I stayed in a Smoking room, yet housekeeping brought me an ashtray 7 days into my 10 day stay??? The heating is inconsistent and made the room very hot and VERY dry. I found my self having to open the room's window often so as to not wake up sweating or covering the vent on the heating unit with wet towels. The hotel is a little noisy, in that the rooms' door slam shut upon letting them close by themselves, sometinmes so loud that I was awakened from adeep sleep in the middle of the night. There is only on restaurant attached to the hotel with an Asain flair. Should have more standard and affordable meals available to the clientele of the hotel. and Parking is 24 dollars a day...which i find a few dollars more than other hotels in the area. They should be more on top of supplying room with sundries such as dishwashing detergent and bathroom needs, such as facial tissues.
Reviewed by traveler from San Francisco, CA on January 3, 2006 |
| nice for the price |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| no complaints at all. was in a studio suite with a functional coffee maker and high-speed internet connection + balcony - how can one complain? good location for attending conferences.
Reviewed by traveler from Cambridge MA on December 20, 2005 |
| Great price in the museum neighborhood |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was one of the only lower-priced hotels in the Franklin Institute area, so we were not sure what to expect. We were wrong to be apprehensive, though-- the Hotel Windsor had friendly and prompt service, was clean and nicely decorated, and even had a kitchen in the room! Would definitely stay here again.
Reviewed by traveler from Washington, DC on December 14, 2005 |
| Great location, comfortable room |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I've stayed at many Philly hotels. The Windsor was ok---confortable and pleasant but a little run down. The price was right but parking was expensive. Located on Ben Pkwy, its a short walk to almost all of the museums. There are some better accomdations nearby but they may cost more.
Reviewed by traveler from Lansdale, PA on December 5, 2005 |
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