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| Swissotel Amsterdam |
Swissotel Amsterdam in Amsterdam, Netherlands |
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Swissotel Amsterdam
Damrak 96
Amsterdam, Netherlands 1012 LP
Call Expedia at: 1-800-551-2409
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Swissotel Amsterdam Reviews
| Traveler Ratings Summary for Swissotel Amsterdam
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Overall: 4.43 |
Service
4.45 |
Condition
4.49 |
Cleanliness
4.60 |
Comfort
4.36 |
Recommend
94.34 % |
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| Excellence Overall |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Fantastic location. Right by Dam Square and within 5 minutes of anything you need. Great overall experience.
Reviewed by traveler on June 29, 2006 |
| Recommend It |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great Location-near sites and transportation, helpful staff, somewhat small room but well maintained
Reviewed by traveler from New Jersey on June 14, 2006 |
| Very , Very Pleased |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was a wonderful place to stay for my first time in Amsterdam; so very convenient and centrally located to everything. Evereybody was so nice and very friendly; this meant a lot to me since I travel alone and I am 59 years young. I loved it so much I am going again at the end of the month.
Reviewed by traveler from Washington DC on June 7, 2006 |
| Amazing location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The staff were very helpful, the room (standard) was pretty, with a vase of fresh tulips when we arrived. The turndown service left Toblerone the each pillow at night. But the main reason to stay here is the location! You can walk almost anywhere from here, but if you don't want to, them tram stops directly in front of the hotel. It's a 10-minute walk from Central station, not bad if your luggage has wheels.
Reviewed by traveler from Wilmington, DE on May 31, 2006 |
| Highly recommend this hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a great hotel. Room was large and furnishings are well maintained. Nice colors, very clean, just a really nice room to return to at the end of the day! Might not be the cheapest hotel around Dam Square, but I definitely feel price was well worth the quality of room. Most sites are within walking distance and there's a tram stop just outside the hotel. Staff very nice and helpful! The only problem, our room was on the first floor and over the weekend it was slightly noisy at night...Might want to ask for a room on the upper floors.
Reviewed by traveler from Miami, FL on May 24, 2006 |
| Excellent place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Hotel is located in the center of everthing close to train station and provides excellent service. Staff is very freindly and helpful. I would recommend this hotel to anyone.
Reviewed by traveler from Texas on May 23, 2006 |
| LocationMight be everthing... |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| If you are looking for a hotel in the hub of Amsterdam, then Swisshtoel is a good choice. Accomodations are acceptible, but not as gradioise as it looks on Expedia. Rooms are very small, and we had the deluxe catagory. We felt we had started our river cruise out of Amsterdam early......
Reviewed by traveler from RE.eno, NV on May 14, 2006 |
| fine hotel |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was very nice. The service at the front desk was excellent, and they really put out a tremendous effort to help. The only negative was the size of the rooms-very small!
Reviewed by traveler from dallas on May 3, 2006 |
| Excellent Hotel choice in center of Amsterdam- wonderful experience!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| To mirror many other traveller reviews, I can now say that this hotel is wonderful! Everyone who works there is no friendly and helpful, it is close to everything, yet still remains quiet when sleeping. Rooms were clean, beds/pillows could have been a little more comfortable and espresso maker in room was a real treat. 24 hour free internet service in business center was also very convenient. I would most definitely recommend this hotel to anyone who will be staying in Amsterdam in the future, and I myself would certainly stay again.
Reviewed by traveler from Hamden, CT on May 3, 2006 |
| Great Hotel in Amsterdam |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Excilent Staff, good breakfast.
Reviewed by traveler from Oklahoma on May 3, 2006 |
| Junior suite spacious/comfortable in great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We loved the location and our bright/large junior suite. The hotel is close to everything/tram stops right across the street or 1 block away. It is also very close to the Central station. The room was large and spacious. The bed was a giant Eastern King bed - one of best beds I slept on. The room was bright, large and airy. The furniture/decor was cheery. We received complimentary water/cholates every day, and on the first date, we also received a complimentary fruit platter. The coffee maker was also nice. An added bonus was that there was no hotel charges for making local toll free calls (for example, ATT local number). The wake up call was automated and easy to program (remember to use military time 1400 for 2pm). The room was slightly noisy - we could faintly hear the tram noises and the noise from a fair/carnival next street. We could not hear noises from our neighbors. We will definitely return to this hotel next time we are in Amsterdam!!!
Reviewed by traveler from Los Angeles, CA on April 25, 2006 |
| Would book there again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| If I ever have a chance to return to Amsterdam, I will use Swissotel again. It is close to everything and the service was excellent. The staff helped us with any questions we had about the area.
Reviewed by traveler from Nashville, TN on April 25, 2006 |
| A pleasant stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Swissotel was a very pleasant stay with excellent customer service. The room service meals and breakfast selection was most memorable. The staff were always friendly and highly accommodating to our needs. We are likely to stay there again on our next visit to Amsterdam. It also has an impressive facade at a historic location.
Reviewed by traveler from Ft. Lauderdale, FL on April 24, 2006 |
| Great Locale, service w/ a smile |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Definitely a good hotel....and I am picky! I had a situation where my room key did not work for me. The people at the hotel said that the person who could fix it was not in on weekends. They personally escorted me to my room every time! I never had to wait. The rooms were very comfortable, including the beds, and the service was great. They were young and full of energy. I will be back.
Reviewed by traveler from Cape May Court House, NJ on April 16, 2006 |
| Great place to stay. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice central location on the main drag. The staff was very friendly and helpful. I wouldn't recommend trying to take a car, as is the case with most places in Amsterdam. I'll be back.
Reviewed by traveler from Colorado on April 13, 2006 |
| Choose This Hotel!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Never being to Europe, let alone Amsterdam, I wasn't sure which hotel to choose. But when I arrived here, I knew right away it was the perfect place. The location is absolutely excellent. Being right next to Dam Square allows easy use of the public transportation as well as having the conveinence of walking anywhere. The staff is super friendly and helpful, the rooms are very clean and comfortable, and all types of food are nearby. The restaurant attached to the hotel is great for breakfast, midday snacks, or coffee. When I go back, I'll be sure to stay here again...And if you choose this hotel, you will not regret it.
Reviewed by traveler from Durham, NC on April 2, 2006 |
| Fantastic location. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is centrally located- short walk from the train station, red light district, shops and museums. Our only complaint would be that the hotel walls are thin and you hear both outside noise as well as people in the hallways. It was great to have free 24 hour internet access. Front desk was pleasant and helpful. Recommend train to Koog Zandijk and Alkmaar- lots of windmills and a beautiful countryside ride.
Reviewed by traveler from MA on March 29, 2006 |
| Nice hotel in a great location |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is situated right in the thick of what most people goto Amsterdam for unless your thing is the art and museum tour, but that is easy enough to get to. This place is across the street from where the sightseeing bus leaves for the day, as well as across the street from Mme Tousauds. The canal tours are a block away and the Red Light District is 2 blocks away. It's right next to a system of alleyways with all kinds of shops and resturants. If you want pomp and pampering, go across the street to the NHK but if you want quick and courteous service, a nicely appointed clean room in a great location look no further. By the way, this hasd to be one of the most comfortable beds I've had in my travels and one of the better room service meals as well. Only one complaint is that in this day and age to charge at all, never mind so much for high speed internet (~20us/24Hr)just dosn't sit well with me. Other than that I have no reason to look any further for my hotel when I goto Amsterdam.
Reviewed by traveler from New Hampshire on March 19, 2006 |
| A good place to stay in central Amsterdam |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is in a busy area, but once inside it was nice and quiet. The staff was very friendly and attentive. Our standard room was a bit small but still quite comfortable for two adults. The location is great for walking and for using public transportation. We'd use this hotel again.
Reviewed by traveler from New Jersey on March 15, 2006 |
| Comfortable (if small) room, great locale |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is about 1/2 mile from the train station and central to everything. Our room was tastefully decorated and had a very comfortable bed (pillows were a little flat). The room had no view to speak of, but the hallway outside had a lovely view. The business center has two computers with FREE high-speed Internet (something nobody told us and until the last day, we'd been walking about 1/4 mile to the inexpensive Internet cafe). A little grocery store (similar to 7-11) was a few doors down so we were able to stock up on snacks, sodas, and bottled water. During my stay, a Christmas fair was just outside the door, with vendors selling snacks and crafts.
Reviewed by traveler from Tucson, AZ on February 17, 2006 |
| Great, except the noise |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Everything about this hotel was wonderful except the noise you had to endure if your room faced the street. I guess this was the price you pay for the location. I would stay here again in another room that may be quieter. The hotel staff was extremely helpful.
Reviewed by traveler from Rehoboth Beach, DE on January 18, 2006 |
| Swissotel Amsterdam Dam Square |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Despite it being NY 2006 and very busy, the hotel was very attentive and nothing slipped by. Our basic room was roomy with all the modern conveniences. Mini-Fridge, Internet, Cable/Satellite TV, Coffee Maker, Nice Pillows. It is right on Dam Square with easy access to everything you might want to see in Amsterdam.
Reviewed by traveler from Dallas, TX on January 14, 2006 |
| nice hotel, great location, mediocre service |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel is located right in the heart of the city just steps away from Dam Square and the Red Light District. Very convenient to shopping, dining, the train station. Room was large, comfortable, and very clean. However, the hotel staff was hardly "four star." Concierge was completely unhelpful (directed me to the internet to answer many questions) and the level of focus on guests by staff was much less than expected. Overall, location is key with this hotel.
Reviewed by traveler from Pittsburgh, PA on January 11, 2006 |
| Very good hotel, perfect location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I had stayed at the Swissotel Amsterdam 7 years ago and again stayed there over the Thanksgiving holidays. I liked the hotel then and I still like it now. We had a superior room. The hotel rooms there are small but they have enerything you need. The room was very clean and nicely appointed with an excellent coffee machine that brewed great coffee. Comfy beds and pillows and the front desk people were very friendly. It is not a five star hotel (which I am accustomed to) but who really needs it in Amsterdam where you are not spending time in your room. The location can't be beat as it is on Damrak near Dam Circle. Centraal Station is very close and you can walk from there if you take the train from the airport. The location of the hotel was perfect for our tour of the city. The Red Light District is very close but you are not in it and there are many excellent coffee shops close by. Amsterdam is a very walkable and delightfully small city and we were able to see almost everything such as the Heineken Brewery and the Van Gogh Museum. If you need to hope on a tram there is a line right in front of the hotel and one right behind the Dam Circle that would take anywhere you would need to go. I would definitely stay here again the next time I go back to Amsterdam (hopefully it will be very soon).
Reviewed by traveler from New York, NY on December 1, 2005 |
| A good deal |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Very helpful and knowledgeable front desk staff who went the extra mile. Comfortable and clean rooms. Free internet access in the business center was a definite bonus. Loved the central location, but did not have any significant noise problems.
Reviewed by traveler from Boston, MA on November 29, 2005 |
| Good Hotel in perfect location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We spent two nights in this hotel, which gave us a very good impression---very comfortable bed, very convinient businessoffice, very close to the main station, and just at Dam square and the tram stop to the musuems is just in front of the hotel! even with expresso coffee maker in the room! Just as other European hotels, the room is not spacious. Though it's just beside the shopping street, it's very quiet in the room! I will choose this hotel again if I go to Amsterdam next time!
Reviewed by traveler from NY, NY on November 10, 2005 |
| great hotel in the DAM |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My boyfriend and I just returned from Amsterdam on 10-13 and spent 4 great nights at the Swissotel. We had the junior suite which was like a plush new apartment, not your typical hotel room. PERFECT location, tram across the street and excellent coffee shops in walking distance. You could walk from Central Station to the hotel, no problem. Huge room and great wood floors, large bathroom and not noisy. Friendly staff. Returning next year, same place ! We loved this hotel.
Reviewed by traveler from long island , ny on October 23, 2005 |
| On a busy street get room in back of hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Can't wait to go back. The expresso machine in the room was a great asset. We wish the AC had worked a little better.
Reviewed by traveler from montgomery, ala on October 18, 2005 |
| Great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Great location in downtown Amsterdam.
Reviewed by traveler from Boston MA on September 21, 2005 |
| In the middle about this hotel |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The staff was courteous and the room was clean, and the location can not be beat. However the air conditioning does not work all that good. Can be a bit noisy due to the location. The breakfast was a total rip off! When we checked out the breakfest we just signed our room number too the previous day came out to $40 euro/ almost 50 bucks for an average meal.
Reviewed by traveler from Minneapolis, Mn on September 20, 2005 |
| Great Location |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great location in Dam Square -- pricy food.
Reviewed by traveler from Needham, MA on August 31, 2005 |
| all good |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| great location, contemporary, clean room with all the necessities and many amenities. Staff was courteous and helpful.
Reviewed by traveler from new orleans on July 20, 2005 |
| Really nice hotel |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Clean, great costumer service and close to the museums and shops. Unlimited internet access!! Next time, we go to Amsterdam we are staying there again.
Reviewed by traveler from Perris, CA on June 21, 2005 |
| I would go back to it. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| nice hotel, nice location
Reviewed by traveler from Dubai on June 1, 2005 |
| Excellent hotel |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Staff was very helpful. Excellent location with a view of Dam Square. Large room and large bed - more than enough room for two people. Good restaurant. Red light is two blocks away, in addition to othe attractions.
Reviewed by traveler on May 30, 2005 |
| Perfect location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is only 3 to 4 blocks from the Central Station. An easy stroll even pulling a wheeled suitcase. We arrived at 10:30 am and they checked us into our room immediately rather then make us wait until 2:00pm. Less then 1/2 block from Dam Square where there is always something happening. We didn't partake of the breakfast as 20 euro seemed fairly spendy with several good places to eat close by for less then 10 euro. Great hotel!
Reviewed by traveler from Missoula, Mt on May 11, 2005 |
| Convenient location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Located right in Dam square, walking distance from central station.Lot of restaurants, shopping near by.Some local attractions within walking distance.Easy access to tram lines and canal boats. Small but clean room,quick and courteous service,they have a great restaurant too.
Reviewed by traveler from Morganville NJ on May 3, 2005 |
| Great location, clean, sleek |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This hotel's central location (by the Dam and Central Station) was the key for me. I was pleasantly surprised by the nice, sleek decor. They were installing new TVs in all the rooms while I was there. The staff was efficient and professional. The only complaint was the uncomfortable bed.
Reviewed by traveler from Washington, DC on March 31, 2005 |
| An OK stay |
Overall: 3 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Fantastic rate compared to those posted. Room was not special and window faced dark interior shaft between buildings. Though it did have a "real" king-sized bed as advertised. Staff and service were top notch. Glimpsed other rooms that were much nicer in the hotel. Location is prime in Dam Square area and all trams stop nearby.
Reviewed by traveler from NC on January 19, 2005 |
| Good Times |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Would stay there again !
Reviewed by traveler from West Point Va. on December 20, 2004 |
| its OK |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Rooms were small, clean and adequate. The breakfast was a rip off for 25 euros a person. Hotel was centrally located and convenient to business venues.
Reviewed by traveler from Connecticut on December 9, 2004 |
| About as nice as it gets in Amsterdam hotels |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Small but very nice room, stayed in a deluxe room. Staff very friendly and helpful, located right smack in the Center.
Reviewed by traveler from Washington, DC on November 12, 2004 |
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