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| Town And Country Resort & Convention Center |
Town And Country Resort & Convention Center in San Diego, California |
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Town And Country Resort & Convention Center
500 Hotel Cir N
San Diego, California 92108
Call Expedia at: 1-800-551-2409
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Town And Country Resort & Convention Center Reviews
| Traveler Ratings Summary for Town And Country Resort & Convention Center
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Overall: 3.19 |
Service
3.32 |
Condition
3.30 |
Cleanliness
3.64 |
Comfort
3.19 |
Recommend
61.70 % |
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| Outstanding Gardens and Pools |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Beautiful grounds. There are many places to sit outside and enjoy the roses and bright landscaping. The room we stayed in was part of the one story bungalow style areas, and not the towers. Beds are a little hard, but overall a nice room. Centrally located to many San Diego attractions.
Reviewed by traveler from Fresno, CA on July 18, 2006 |
| I'll be back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I don't like the restaurant
Reviewed by traveler from Culiacán, Sin., México on July 17, 2006 |
| Never Again, stay away!!! |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| What a huge let down. Our room smelled of mildew or mold, and when we requested a new room it fell on deaf ears, but ultimatley ended with, "we will see what we can do." Despite a smelly room were intent on having a good time. After returnng from the zoo and other outings (hot day) we returned only to discover that our room had not been cleaned yet, this was 4:00 PM. Our todlers were tired and needed a nap, thus were put down and we called the front desk, they said they could come "right now" but we requested 30 minutes due to naps etc, there respoinse was "housekeeping leaves in 15 minutes." We simply requested towels to get us through the night. Ironically, the next morning, the maids wereknocking on our door at 8:00 AM...it was just plain ridicoulous. Back to the hot day, we started the air conditioner only to hear a loud clanking noise that never went away. We grinned an took it to get the room cool, but we could not run the air at night. If you are thinking about this hotel, forget it, pick another one. I am a fairly easy to please travler, so this should tell you someting. The grounds, however, are very pretty and like a large cottage. I would not recomend this place.
Reviewed by traveler from Bakersfield, CA on July 16, 2006 |
| Beautiful Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We have stayed at this hotel many times due to it's comfort, location and quiet location. It's beautifly landscaped and the rooms are extremely nice. It's located close to the freeway for easy access to the city or beach and the train is behind the property for access to Petco if you want to catch a ballgame. An upscale mall is also just behind the property. Great place to stay!
Reviewed by traveler from Las Vegas, NV on July 12, 2006 |
| Would go back |
Overall: 4 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Check-in was not smooth. We were given keys to a room that was occupied and then had to wait in our son's room for over 45 minutes for keys to a new room. Finally we had to walk to check-in lobby to ask for our keys as they were never delivered. Even this was not smooth as the person in the lobby did not listen to us.
Reviewed by traveler from Goodyear, AZ on July 11, 2006 |
| Horrible parking entire stay |
Overall: 2 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
No |
| Overall, not a bad place to stay for the money spent. What will prevent me from every going back is the parking, which was $12 daily. We literally had to park at least half a mile away from our room. The lot is shared with several lodging and it was just a nightmare trying to find a park. No one should have to ever pay for that kind of parking.
Reviewed by traveler from San Francisco, CA on July 5, 2006 |
| Great location, Great service!!! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The mall and the golf course is right next door (walking distance). The staffs were very friendly and helpful. The room was very clean and comfortable. The restroom however could use a little remodeling. Oh, it's clean, not dirty at all, it just need a face lift. But hey, who sleeps there any way. =)
Reviewed by traveler from Monterey Park, CA on July 5, 2006 |
| Service |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Experienced problems with retrieiving messages and follow up from the front desk
Reviewed by traveler from Hawaii on July 4, 2006 |
| Would Not Recommend |
Overall: 2 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| Maybe I expected something different from a resort. The rooms are just like any other hotel. Doesn't seem to have enough parking for the rooms it has, unless you want to trek back to your room. The beds KILLED our backs and our room had paper thin walls!! We could hear our neighbor talking on his phone...in a normal toned voice!! The remote for the TV worked only when it wanted to and we couldn't get the movie menu to work even if we wanted to watch a movie. They seem to have a pool for every section of the resort...but only one small hot tub?!?! The food at the cafe was horrible!! Since the resort is so big, we were not pleased that we had to take a journey back to the lobby at 2am (tired and carrying souvenirs to be brought into the room) because our key mysteriously deactivated itself, and then be told that it may happen every night?? (Thankfully it didn't). Through all the faults, the staff were very friendly and courteous. But still not a place I'd recommend to anyone, nor return to.
Reviewed by traveler from Pacifica, CA on June 29, 2006 |
| Good foor the price |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| No major complaints excepts for the air conditioning and parking.... The A/C in my room could have woken up a 100 sleepin elephants. Its a good thing I was really tired or I could not have gotten any sleep. Finding parking was such a hassle. But otherwise a decent place.
Reviewed by traveler from Orlando, FL on June 27, 2006 |
| Would have left in a flash |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Surprised to have to pay for parking daily - which is ridiculous considering the price of the hotel. Anything extra that you needed you had to pay for. You pay for local calls at the rate of .95 each time. Rooms where we were places were awful (next to the bright lights and employees entrance. Very loud neighbors with no consideration of anyone. None of the "help" spoke English - never again
Reviewed by traveler from Wichita Falls TX on June 27, 2006 |
| not impressed |
Overall: 1 |
Service
1 |
Condition
4 |
Cleanliness
4 |
Comfort
1 |
Recommend
No |
| for the money you pay to stay in the hotel, it has very small rooms, rude customer service and no parking what so ever. we had to line up with other vehicles in the fire lane and hope we all didn't get towed away. will never go back again. beds were very uncomfortable also.
Reviewed by traveler from Phoenix, Az on June 27, 2006 |
| Beautiful Grounds |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The grounds are beautiful. Everything is very well maintaned. Employees were very friendly and extremely helpful. Room service was great. Loved playing pool at night and undwinding from the day. Rooms very clean. Only thing that was inconvient was trying to find parking on Friday and Saturday night. Sunday through Thursday not a problem with parking. I would stay here again.
Reviewed by traveler from Salt Lake City, Utah on June 21, 2006 |
| Old and Musty |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Outside grounds are pretty with nice plants but it ends there. Saw rats running across driveways from building to building. Rooms are small and musty smelling. Would not stay there again.
Reviewed by traveler from Lakeville, MN on June 21, 2006 |
| Good value for San Diego travelers |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Great location, beautiful grounds (abundance of well-kept flower gardens), friendly and professional staff. Get a room with an inward view as the grounds of the resort are more attractive than the immediate surrounding area. I would suggest making sure that at check-in you are NOT assigned a room in the Regency Tower, instead select a bungalow or the Royal Palm Tower. The Regency is the ghetto of the resort -- old, dingy and difficult to access for luggage off-load.
Reviewed by traveler from Scottsdale, AZ on June 21, 2006 |
| Great location, but... |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Would have been nice to know about the parking charge before checking in.
Reviewed by traveler from Las Vegas on June 21, 2006 |
| A Few Surprises |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| My first exposure to this hotel was the front desk person who was abrupt and curt. There was no "Welcome to the Town & Country", but rather "Name...spelling, credit card & ID". The $12.00 per night for parking was an unpleasant surprise. The sliding doors to the balcony were extremely difficult to open and close and as a result, we could hear everyone who went out. The entry doors had to be shut with a firmness that ensured everyone else knew when you were coming and going (and visa versa). The maid convoy started at 6:00 sharp and was not something one could ignore. Do not stay here if you want a good night's sleep.
Reviewed by traveler from Tucson, AZ on June 14, 2006 |
| not impressed |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| hotel is old. Standard room shown on virual tour is not the same as what they give you. No patio and a lovely view of the parking lot.Pay parking not good idea. For the money it costs you can get the same ammenities for less at a cheaper hotel.
Reviewed by traveler from Spokane, WA on June 7, 2006 |
| Never again |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I question 3 Star, Old, small, t.v. door in the way of bathroom, overpriced for the room. Service people in a hurry and not helpful.
Reviewed by traveler from Palm Springs on June 5, 2006 |
| Not impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| The room was small. Very little convenient parking. Guests were rude. Too many kids running around.
Reviewed by traveler from Seattle, WA on May 31, 2006 |
| Parking issues |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| They charge you for parking NOT KOSHER - Expedia should have advised me on this also. After 3 hours off driving I tried to get a drink, it was during lunch time and the person in charge said "Don't have time to make a drink unless you want beer" wow that was service for you. Did enjoy the dinner there I think the night shift had better personlity
Reviewed by traveler from Simi Valley, Ventura County, CA on May 31, 2006 |
| very good located; nice inside - shame outside |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel & its premises are allright; the tower where our room was located is very unatractive: no lobby, no decoration whatsover, not a single human to greet or be assisted by.
Reviewed by traveler from MEXICO on May 31, 2006 |
| Couldn't wait to go home |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| We were the lucky ones to get the room adjacent to hotel Security and Personnel AND the steakhouse lounge! So we were awakened with the late night bar revelers and then again in the early morning hours when the worker bees arrived. The room was old, beat up, crowded and ugly - New England Colonial period meets Spanish tile. The TV armoire doors blocked the bathroom entrance and the air conditioning (to drown out the noise) barely worked.
Reviewed by traveler from San Diego, CA on May 18, 2006 |
| not too bad |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Everything was good except the comfroeter was smelly. Also, the portrait of the little girl in the colonial theme dress starring directly at the bed was usually freaky.
Reviewed by traveler from Orange County, CA on May 16, 2006 |
| RE: service |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful ground, full of roses. But they nickle and dime you for every services. $10 for a page to fax, $10/day for Internet access, etc.
Reviewed by traveler from San Luis Obispo, CA on May 10, 2006 |
| Oh my aching back! |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| Beautiful grounds, our room however faced the wall of banquet halls. It was very loud due to gathering of staff and conventioneers below our room. Vacuuming started at 5:30 AM to prepare the banquet rooms for the day. The room decor was nice but the room was extremely small. The mattress was sagging in the middle. Thin walls and the TV didn't work properly.
Reviewed by traveler from L.A. on April 21, 2006 |
| Good hotel, room was okay. |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel grounds are beautiful. I've stayed at the hotel before and preferred the rooms in the tower. I think the annex we were in was older with all tile floors. I thought that was awkward. The gate keeper was rude when I wanted my sister to be able to park on the grounds for an hour until we left for dinner. You have to pay for parking if you are not staying there, even if you are visiting a paying guest.
Reviewed by traveler from Oregon on April 19, 2006 |
| Would Return |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was nice. They were under construction and had a water line hit which caused a disruption in our water. The hotel was quick to accommodate us to another room to clean up in. Staff was friendly and willing to help.
Reviewed by traveler from Henderson, NV on April 18, 2006 |
| Comfortable and Convenient |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Good resort overall. The room is medium size, but doesn't matter if you are in San Diego for the attractions most of the days (Great location to all attractions) and are out the room. Fashion Valley mall behind the resort as well as other shopping nearby. Room service is a bit expensive, but other food locations nearby to avoid the high resort prices for room service. Bella Tosca Spa is great at only $10/day. Parking was not a hassle as some people have written. Overall, great hotel for the price.
Reviewed by traveler from Chino Hills, CA on April 16, 2006 |
| Not very impressed |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Hotel was not too bad, but room was very small. Front desk service was good and quick. Called for maintenance on tv and took over 45 minutes to get service. Room was in front of pool so that was nice. Parking was a little complicated. Blow dryer was falling apart. Maid service came one day at 9:30 am and was not too happy about that...
Reviewed by traveler from Glendale, CA on March 28, 2006 |
| Very good hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I enjoyed my stay very much. Just wished there were more available carts to grt around the large facility@
Reviewed by traveler from Missouri City, TX on March 23, 2006 |
| Surprised our expectations... |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| After reading previous reviews, from "good value" to "worst hotel ever", we didn't know what to expect. We might've been lucky because we got an excellent renovated room, it was spacious, comfortable, clean and QUIET (which was very important to us). We expected a lot of noise because it was New Year's Eve, but other guests were respectful and no problem at all (even though hotel was completely full). We stayed on second floor of one of the garden-type apartments (not in a tower), which I strongly recommend. Overall, a very pleasant stay. (Room had it's own heat and cold so we could regulate it and were comfortable with that.)
Reviewed by traveler from Long Island, New York on January 4, 2006 |
| Not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Upon arriving we knew this wasn't going to be a pleasant stay - we couldn't find a parking spot, our room was at the back of the hotel and had a view and sound of the highway. When checking in we were told by the clerk that parking was $12 for the entire stay. Upon checking out we were billed $12/day. The room was outdated and had paper thin walls. Every night was a challenge to find a parking spot and guest services were not helpful when asked questions about local attractions. Overall wished we could have cancelled the room and gone to a better hotel on hotel circle!!!
Reviewed by traveler from Milwaukee, WI on January 4, 2006 |
| Getting tired |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| I stayed here 25 years ago and loved it. This time though the grounds are full of flowers and palm trees, the place is showing its age. Along hotel circle are a number of newer budget class hotels that probably represent better value for the money.
Reviewed by traveler from Boston on November 23, 2005 |
| Variety and Comfort |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Town & Country is a great location, close to the airport yet not far from the sights of San Diego. A great shopping mall is within walking distance. The rooms are comfortable, very clean and in quality condition. I recommend it!
Reviewed by traveler from Seattle, WA on November 22, 2005 |
| Beautiful property |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel property was beautiful! The staff was friendly and helpful. Easy access to area tourist attractions. I would definitely go back to this hotel and I would definitely recommend it to family and friends.
Reviewed by traveler from Olathe, KS on November 5, 2005 |
| OK. Reasonable Value. Enjoyable Stay. Recommend as 'value for money' (ie not self pampering luxury |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| *Hotel is older but still in reasonable condition, and newer rooms were good size and state. *Service and staff were very courteous - also received upgrade to larger room at check-in. * Room was OK with exceptions to a couple of unpleasant looking stains on armchair, and toilet had not been properly cleaned (!!) * Charged a $12 per day parking charge which we felt was a little unnecessary. *Heated pool made up for all the underpar factors mentioned above. * With a little more attention to detail, this could have been an 'extremely satisfying' stay,
Reviewed by traveler from Los Angeles, CA on September 28, 2005 |
| Not Impressed |
Overall: 3 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The first room we recieved was worn (carpet and bedspread), the window did not close properly and the screens were filthy. After the first night I requested a new room and was immediately given a cleaner room where everything was nice. Nothing really special. The morning coffee carts were open only one day even though the hotel was full. Parking was hard to come by. Request for extra towels and pillow were taken care of immediately. The staff was very friendly.
Reviewed by traveler from Alta Loma, Ca on July 20, 2005 |
| Great for the price |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel was well worth the price. It was very clean and comfortable. It was in a great location. The landscaping was very pretty. Everyone who worked there was very professional. There's several eating spots on location. At times, it was hard to find a parking spot near your room which was inconvenient. Originally there was not enough towels for us. In order to get them, I had to place a couple of calls.
Reviewed by traveler from Fresno on July 19, 2005 |
| Guest |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The hotel has a nice exterior setting, but the rooms are drafty and noticeable cracks under main door. The hint of aged musk from years of service. Apparently I missed the update portion of the hotel as well as several other guest requesting room changes.
Reviewed by traveler from Cincinnati, Ohio on June 25, 2005 |
| The absolute Best in San Diego Hotel Circle |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were amazed at the wonderful property! Picked it on this website, so you never can be sure, but this was an absolute find! Pools and pool area is clean, grounds are stunning. Perhaps the most relaxing property we've ever stayed at! Not one employee was rude or negligent. Close to freeway (but not noticeable) and therefore close to everything! Even shopping is available 5 minutes away! So happy with this resort, can't wait to go back for ANY reason!!!!!! Thank you Expedia!
Reviewed by traveler from Cicagoland area on June 14, 2005 |
| Good Experience |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We found the staff very helpful. Easy check-in/ check-out procedure. Rooms clean and beds extremely comfortable. Had some difficulty locating lobby entrance from street. Building names hard to spot when trying to find your way around this large property. Overall would recomend staying there. Good location
Reviewed by traveler from MD on June 1, 2005 |
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