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| Metropolitan Hotel |
Metropolitan Hotel in Toronto, Ontario |
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Metropolitan Hotel
108 Chestnut St
Toronto, Ontario M5G1R3
Call Expedia at: 1-800-551-2409
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Metropolitan Hotel Reviews
| Traveler Ratings Summary for Metropolitan Hotel
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Overall: 3.60 |
Service
3.86 |
Condition
3.79 |
Cleanliness
3.71 |
Comfort
3.57 |
Recommend
73.81 % |
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| It's fine for a frat trip |
Overall: 1 |
Service
2 |
Condition
2 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The room smelled and had no in room perks. This room would be fine if you were a solo guy looking for a place to crash in Toronto on the cheap side, but not good for a romantic trip to Toronto.
Reviewed by traveler from Queens, NY on July 19, 2006 |
| dirty room |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
2 |
Comfort
4 |
Recommend
No |
| Although I asked for a non-smoking room, my room had been used by smokers. Since I arrived late, I didn't feel like complaining. This was a mistake. The smoke smell disappeared after opening the window for a day. However, the wet spot in the corner of the room started to stink like you know what. Try to imagine complaining about that after spending the night. This was not a clean room and I was very happy to leave the hotel. The food in the hotel's restaurant is very good. Overall, the comfort in the hotel is very good.
Reviewed by traveler from Phoenix, AZ on July 18, 2006 |
| Nice Hotel for Vacation |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Hotel is nice, it has a lot of services: restaurants, pool, gym, etc. The Hotel's location is perfect, there are a lot of places to visit in Toronto near of it. Also, there are transportation services near of the Hotel, you can go anywhere you want. The people at the Hotel gives you a good service. you have a lot of options
Reviewed by traveler from Juarez, Mexico on July 12, 2006 |
| Great hotel, Not so great location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was great...we were happy with our room and the service but it was out of the way of many of the main attractions and tourist areas
Reviewed by traveler from Syracuse, NY on July 12, 2006 |
| Good location for shopping |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good location for shopping-located within walking distance of the Eaton Center. Close to subway stops. Room in need of redecorartion. Carpet was "wrinkled" on the floor. Mattress comfortable-triple sheeting on the bed fantastic!
Reviewed by traveler from Detroit, MI on July 12, 2006 |
| rooms are too small |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| the room was too small to be a 4 star hotel. I never seen such a small closet before. The room was clean and neat and desk personnel was very friendly. the parking was a bit strange. more than half the parking was reserved for another hotel. Over all it was a ok place but I would not stay there again for the price that I paid. I give it a 2 stars
Reviewed by traveler from Buffalo, NY on July 6, 2006 |
| Toronto Metropolitan |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Located just east of Toronto's China town and south of the University. Easy access to events in town. Staff was extremely helpful, nice and professional. The bed was awesome. Beautifully decorated with understated elegance; not stodgy at all. Would stay here again
Reviewed by traveler from Sanford NC on July 5, 2006 |
| good position |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| good position
Reviewed by traveler from Ticino, Switzerland on July 4, 2006 |
| Nice hotel in Montreal |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Nice location. 1 1/2 blocks to metro stops and to Dundas square. Parking is expensive ($19 self park, $24 Valet). Don't get things from the Minibar - small bottle of water was $4.60 Canadian. You can get these from the local stores. Room was kind of small but nice location. I would definitely stay here again.
Reviewed by traveler from San Francisco on July 2, 2006 |
| Very friendly and elegant place with hot view of the town |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a very elegant and, at the same time, extremely friendly place to stay. If you can, ask for a room with an outstanding view of the CN tower and the Toronto islands. The location is perfect to easily reach all the major attractions in town with just a brief walking. In the heart of Toronto, you can really feel at home although on vacation, either while enjoining the view from your room or the nice fitness centre and the lovely pool.
Reviewed by traveler from Indianapolis on June 27, 2006 |
| Enjoyed our stay - great location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Friendly staff. Easy check-in and check-out. Parking was a bit pricey, though...
Reviewed by traveler from Toledo, OH on June 15, 2006 |
| Not what you would expect from the pictures |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The hotel is located at the stop near the airport express. It is conveniently located within walking distance of the center of toronto. However, the room is rather small and the furniture rather old. The room I stayed in had no internet connection or LAN line. The TV was rather small and the chair was very uncomfortable espescially if you had to do work at the desk. The cusion was all sunken and worn. The hotel does not have much of a view and it faces another apartment block.
Reviewed by traveler from Singapore on June 15, 2006 |
| 2 nights at the Metropolitan |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| A good location at a good price. It's not necessary to pay more to be any closer to downtown. This hotel is close enough to walk to just about any major attraction in the downtown area and is a short cab ride to just about everything. We were able to walk to Castle Loma in about 45 mins at a leisurly pace. The restaurants inside the Hotel are super expensive but there are many good places to eat all around the area for cheaper and Dim-Sum joints all around the Hotel. The Mattress was a bit mushy and bothered my back, but otherwise the room was comfortable and clean.
Reviewed by traveler from New Jersey on June 14, 2006 |
| Great Hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I spent one week at this hotel, the location was great! The room was a nice size and well-maintained, turn-down service every eveing which included a bottle of drinking water and some ice in the cooler. Two very nice restaurants on site and very near to Eaton Centre, Yonge and Bay Streets and the downtown and financial districts. Staff very cordial and willing to help solve any issue. I would stay there again.
Reviewed by traveler from Bahamas on June 13, 2006 |
| good place to stay in toronto, especially if on expedia sale |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Pro's: 1. Location (city center), served well by public transport, including airport express stopping just in front of the hotel. 2. Price 3. If you're lucky, you'll be able to get some free wifi hotspots just from the room. 4. very friendly stuff 5. chineese restaurant (not bad!) just around the corner Contra's: 1. No wifi coverage in rooms provided by the hotel, neither complementary no by fee.
Reviewed by traveler from Moscow, RU on April 19, 2006 |
| Excellent stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had our honeymoon in Toronto and stayed at the Metropolitan hotel. It was an excellent choice. The location and the staff service was excellent. For such a great hotel, we got a great price through Expedia. Note that the basement parking could be tricky if you are not a skilled driver. Paying extra $5/day for the valet parking is well worth it.
Reviewed by traveler from Florida on April 18, 2006 |
| O.K . not great. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| parking is inadequate and very difficult to get into. Rooms are small but comfortable compared to the price you pay. Great downtown location!
Reviewed by traveler from Michigan on March 29, 2006 |
| Best Deal for the Price and great Location. |
Overall: 3 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The location was great, Walking distance to Eaton center,Queens West, China tow, St Lawrence Market. The room was discent size, extremly comfortable bed and pillows. The room was cleaned during the day and then again preped for the night, with water bottles, nice musica and room temp. The resturants and bar in the hotel are too expensive but good food is just right around the corner with china town there. Sales Tax is %15 in Canada, so save your receipts over $50 and get the tax refund at the airport.
Reviewed by traveler from Chiacgo on March 24, 2006 |
| Excellent Service, Good Location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel staff was extremely courteous. The hotel is 1 1/2 short blocks from a subway station, and within walking distance to many restaurants.
Reviewed by traveler from New York, NY on March 23, 2006 |
| This was a tasteful, clean, quiet, and reasonable hotel. I would go back again. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very satisfied. The hotel was clean, quiet, and the people very friendly. I would stay here again.
Reviewed by traveler from Providence, RI on November 23, 2005 |
| Toronto Stay |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Hotel was very modern but found the room to be extremely small (smallest I've ever stayed in.) Staff was friendly, and the parking was a pain.
Reviewed by traveler on November 11, 2005 |
| Lack of Quality |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Poorly designd make-over/ housekeeping was neglectful/ front desk courteous/
Reviewed by traveler from Orange County, CA on November 10, 2005 |
| Good place to stay - great location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a good place to stay, make sure they give you one of the 'newly renovated' rooms. It was comfortable and clean with a nice view of downtown and the CN Tower. The high-speed Internet was free, but like most things in Toronto, the restaurants in the hotel were very pricey!
Reviewed by traveler from Columbus, OH on September 6, 2005 |
| Great Hotel with expensive parking |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was great and within walking distance to the CN Tower, Air Canada Center, and the Sky Dome (Roger's Center). The room was clean and the beds had both down pillows and comforter. The only thing that I could complain about was the 19 dollar parking.
Reviewed by traveler from Indianapolis, IN on July 19, 2005 |
| Unsatisfactory Experience |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The hotel would have been acceptable except for one factor, a false fire alarm went off three times during the night and was kept on each time while the fire department was called, usually about 30 minutes per episode. It was a long night. The next morning the hotel staff treated it like business as usual.
Reviewed by traveler from Richmond, VA on May 18, 2005 |
| Excellent downtown hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I plan to stay here every time I have o go to Toronot. Excellent location, friendly people, clean surroundings.... only negative is that the beds are not as comfortable as I'd like.
Reviewed by traveler from North Carolina on May 18, 2005 |
| Nice Hotel - Good Price |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Reception was quick, efficient and friendly. Room Service was the same. The room was clean and neatly prepared each evening for rest. The bathroom was always stocked full of fresh, thick towels, a definite plus. Only draw back was the noisy air conditioner, it hummed and made random noises.
Reviewed by traveler from Austin, Texas on May 10, 2005 |
| Aweful Aweful Aweful |
Overall: 1 |
Service
1 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| This hotel was the worst hotel that I ever stayed at which I canceled the rest of my stay and moved to another hotel. Guest services was not professional or accomadating at all. The concierge on duty at the time was extremely rude. Why? Because when we arrived at 1:30pm, the room was not going to be ready until after 3:00pm so we went into the hotel restaurant. The clerk asked the concierge to take our bags to put into a closet, the concierge then proceeded to tell us to bring our bags to him, which we did. Now tell me ... why should I have to tip him for me to bring my bags to him. Well he was not happy that we didn't tip him and therefore left our bags in the lobbying of the hotel. When he saw that we were waiting for him to put our bags away, he then proceeded to "throw" our bags into the room. When our rooms were finally ready, this same individual, was called by the clerk to retrieve our bags. He decided to have a temporary loss of earing. Next, when I finally got into my room and was unpacking and undressing, an employee of the hotel decided NOT to knock and open my door to come into my room to check the "mini bar" from the last guest. After this, it was decided that this was not a safe and friendly hotel at all.
Reviewed by traveler from Connecticut on May 6, 2005 |
| Fine choice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I had some difficulty locating the hotel as this was my first trip to Toronto. However, once found, the hotel was well appointed, clean and up-to-date. Our room was quiet, albeit on the small side. The bumped out window was a nice design touch in that it made the room seem larger. The below level parking garage was challenging to navigate. On one evening, we obtained the last space in the garage, although several handicapped spaces were empty. Overall, I was quite pleased with the accomodations.
Reviewed by traveler from Boston, Massachusetts on May 4, 2005 |
| Great value |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| smallish bathroom but wonderful bed. carpets slightly worn. great in-hotel dining. convenient to all of downtown by walking or subway. Best locations for downtown touring and museums.
Reviewed by traveler from Lausanne, Switzerland on April 27, 2005 |
| very nice place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I enjoyed this hotel.The location was very good, the rooms were clean, even if they were a bit small.Very comfortable bed and windows can open. I thought the breakfast was way too expensive for what they offered, but found a place to eat just around the corner called "Al Fresco" (3eggs, toast,bacon , coffee for $3.99).
Reviewed by traveler from Boston , MA on March 28, 2005 |
| Nice hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel is nice, but I definetely don't think it is worth a 4 1/2 star rating, but for the price you can't complain.
Reviewed by traveler on January 27, 2005 |
| Great service |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| While the rooms are small, the hotel staff and service were outstanding. Each hotel employee we encountered was courteous and went out of their way to be helpful. I would definitely stay there again.
Reviewed by traveler from Rochester, NY on January 19, 2005 |
| Good, but not THAT good |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| This hotel was rated 4-1/2 stars on Expedia--just short of 5. Usually that means luxurious. Not here. What you get is a nice hotel with a lot of services and some good restaurants.The location is okay. If you are willing to take the subway, there's a station right around the corner, and the streetcar passes right by too. Walkers will find the Metropoliton convenient to the Art Gallery of Ontario, several restaurants on Elm Street, and shopping at the Eaton Center.We ate dim sum at Lai Wah Heen was truly delicious, but the service at both the hotel's restaurants was quirky--long waits for service, refills on water, etc. In fact, we found all the Toronto restaurants seem to have spotty service.The room was a little run down, but clean and tidy. Walls were thin, especially between us and the room adjoining ours. The ice machine at the end of the hall emitted a constant loud droning noise that would have been annoying had it not helped block out noise from the adjacent rooms. And the room had a queen sized bed, even though a king would fit.The staff was pleasant and accomodating. We recommend this hotel simply because it was adequate for the deal we got, and we have nothing better to compare it to since this was our first stay in Toronto.
Reviewed by traveler on January 18, 2005 |
| great location, poor condition |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| hi-speed internet is available only in suites. others have dial-up.
Reviewed by traveler from istanbul, tr on January 16, 2005 |
| Great Toronto Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I don't have a single complaint with the Metropolitan Hotel. It is a gorgeous hotel with excellent pool and fitness facilities and comfortable, clean and attractive rooms. The concierge service was extremely helpful in giving advice on local attractions and restaurants, maps, and other tips. Great hotel, would recommend to everyone.
Reviewed by traveler from Chattanooga, TN on January 14, 2005 |
| Very comfortable room |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is very conveniently located in the center of the city right next to Nathan Phillips Square. There is an Airport Express bus stop right in front of the hotel. The room is comfortable and clean. The staff is very helpful and polite. They even bring you a newspaper every morning and 2 bottles of water every evening.
Reviewed by traveler from Miami, FL on January 12, 2005 |
| Good Choice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Classy older hotel in good shape. No gift shop fpr snacks. Standard rooms are tiny but quiet, pleasant and very comfortable. Got a great rate on Expedia. For the standard rate, I might look around.
Reviewed by traveler from Charlotte, NC on December 17, 2004 |
| TINY rooms, no view |
Overall: 2 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| This is a very nice hotel . . . even the rooms are very nice . . . but they're SMALL, tiny actually. The room and bathroom are both so small that they're just plain uninhabitable. And don't get me started on the closet - one of those that's so shallow they've had to mount two short hang-bars protruding OUT from the wall so your hangers are flat against the wall. Nope, not for us!
Reviewed by traveler from Jacksonville, FL on November 13, 2004 |
| Not bad |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| This hotel was decent. However, when compared to the way they advertise it as a really cool place, it's nothing even close - it's just your average hotel in my opinion.
Reviewed by traveler from Boston, MA on November 12, 2004 |
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