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| The Omni Mont-Royal Hotel |
The Omni Mont-Royal Hotel in Montreal, Quebec |
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The Omni Mont-Royal Hotel
1050 Sherbrooke St W
Montreal, Quebec H3A2R6
Call Expedia at: 1-800-551-2409
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The Omni Mont-Royal Hotel Reviews
| Traveler Ratings Summary for The Omni Mont-Royal Hotel
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Overall: 4.49 |
Service
4.53 |
Condition
4.37 |
Cleanliness
4.41 |
Comfort
4.53 |
Recommend
92.16 % |
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| Charming experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A friendly atmosphere with prompt, courteous service and a lovely spa. Room was clean and comfortable. We would sty there again.
Reviewed by traveler from New York, New York on August 2, 2006 |
| Great Hotel--Great City |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a wonderful hotel in a great location. The rooms are spacious, and the staff was very responsive.
Reviewed by traveler from Indiana on August 2, 2006 |
| Incredible stay in Montreal! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Excellent choice right in the middle of Montreal's shopping and food district. Clean rooms, friendly staff and great service. Highly recommended!
Reviewed by traveler from Nashua, NH on July 26, 2006 |
| Very Nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was wonderful. The room was clean and spacious. The staff was plesant and always very helpful. I would recommend this hotel to anyone.
Reviewed by traveler from Texas on July 19, 2006 |
| Great location, great service |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Located very close to Metro station and within walking distance to shopping and clubs. All staff were very nice and did not have any issues with their service. The decor of the room itself appears to be getting a bit old and worn, but still very classy
Reviewed by traveler from Pleasanton, CA on July 14, 2006 |
| enjoyed |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I and my husband went on a much neede vacation to the montreal jazz festivel. We loved the service, and the room service late night meal was great. The decor was a little antquaited, and the hotel bar was over priced and dull. But you can walk right around the corner for eateries that have lots of "flavor".
Reviewed by traveler from Burlington VT on July 13, 2006 |
| Wonderful Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Omni Mont-Royal Hotel was wonderful, we have a huge king room with sitting area. We had never been to Montreal before and the staff at the hotel was very accomidating with suggestions and directions. The hotel was with in walking distance to metro (subway) and in a nice part of the city. Next time in Montreal I would stay here again.
Reviewed by traveler on July 12, 2006 |
| Extremely pleased! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was more than we expected. Not only was it beautifully furnished, but the room was very large and comfortable and included everything a person would need. One couldn't ask for a better location. We walked to the underground city, the bar-restaurant area, and to the location where we met our bus tour. The staff was very friendly, helpful, and always available. One even offered to take our photo so we could have one together!
Reviewed by traveler from Elgin, Texas on July 11, 2006 |
| Great Hotel for the Price |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| As other reviews have said the furnishings are a little dated, but the hotel was still very nice and clean. The employees were very friendly and helpful and we loved the location. Walking distance from many dinner and night life locations and easy walk to the Metro. Would definately stay there again.
Reviewed by traveler from Rochester Hills, MI on June 22, 2006 |
| Great Hotel! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I cannot recommend this hotel enough. The staff is friendly and eager to assist you. The hotel is a little old but it adds to the charm. Our room was quiet and peaceful with a huge bathroom. Guest services staff and concierge were all awesome! I rarely write letters to corporate offices but I did after this stay to commend the hotel on a job well done!!!
Reviewed by traveler from Boston, MA on May 31, 2006 |
| Disappointing four star hotel |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| The first room had not been cleaned at all and we found a pair of dirty socks on the floor next to the bed upon arrival. When we asked for a key to the safe, we had to call twice to check on the status of our request, only to be given a rude answer that help was on its way. Eventually maintenance showed up and told us that they cannot fix the safe. The next day we changed rooms but, since not rooms were immediately available, were told to leave our luggage in the old room. Contrary to what was promised, our bags had not been moved from the old room to the new room. We also had to ask for a replacement umbrella and for the key to the safe. One of the few positive issues was the food, which was better than we expected.
Reviewed by traveler from New York, NY on May 30, 2006 |
| Very Good Hotel, Lovely Employees |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| It was a really good hotel for the price. We were in the center of the downtown district. Everything was eas to get to.
Reviewed by traveler from Tom's River, NJ on May 24, 2006 |
| good,solid hotel experience.Nothing special-but no surprises |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Perfectly adequate,friendly hotel.Good Concierge.
Reviewed by traveler on May 13, 2006 |
| Good but not excellent |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The Omni is a good hotel. It's actually a former Four Seasons property. However the hotel needs some serious updating. The couches, and other furniture in the room is very outdated. There is also a stale smell on some floors. Otherwise everything else is fine...staff, room sizes, etc. A coffee machine would be nice in the rooms. It's a standard feature in most places. However the free wireless internet was great. Location is also very good. Right across from McGill Univ and 2 blocks from St. Catherine.
Reviewed by traveler from Dallas on May 10, 2006 |
| Recommended |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Overall a very nice hotel with clean rooms, good service and nice location. Somewhat dated, but well worth the price.
Reviewed by traveler from Chicago on May 3, 2006 |
| One of Montreal's best |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Omni is one of my favorite hotels. The rooms are large and comfortable. The lobby is great. The fitness center is as good as I have seen in a hotel.
Reviewed by traveler from Vermont on May 3, 2006 |
| Great Comfort/Great Location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Stayed in late April and missed some nice weather. Fortunately the hotel allowed for alot of comfort while held inisde.
Reviewed by traveler from North Carolina on May 3, 2006 |
| Inconsistent |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
No |
| The room we were given was clean and comfortable although the television was located in an inconvenient spot. The bed was soft and the pillows fluffy. At times the concierge desk was helpful but for the most part it was cold, unfriendly and not eager to provide service outside of giving maps of local attractions. The doormen were inconsistent; we arrived early in the week and were greeted by a very friendly doorman but later that week, were stuck with a doorman who wouldnt open the door for us (this includes the day we left with quite a few bags) and who never said hello to us once. The hotel does not have parking on its premises and you will have to pay to park you car in a garage right next to it for a daily fee. You can also leave your car on the street and use a meter but either choice is a little inconvenient. The location of the hotel was great and was close to everything. Montreal is a great city to visit (although a little too image and style conscious for our tastes) there are a ton of shops near the hotel, the location would definitely please those who love fashion, style and shopping. There are also great restaurants all around with reasonable prices and a wonderful ambiance. Aside from an unfriendly concierge desk, doorman and a few other quirks, it would be fair to say that the stay at this hotel was good but could have been a whole lot better with a more professional and courteous staff.
Reviewed by traveler from New York City on April 26, 2006 |
| great Place at great location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Hotel is really nice, located in a beautiful neighbourhood. Staff is nice and room was great. Not to mention the view of Montreal... recommended.
Reviewed by traveler from NYC on April 25, 2006 |
| Good overall experience! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Ended up staying here for 10 days to visit friends. It had everything I needed: clean effecient housekeeping, great location, free high speed internet, friendly staff, great workout facility with outdoor pool that I used everyday. It certainly is not a new hotel by any stretch but at the right price, it has great value!
Reviewed by traveler from SF Bay Area on April 19, 2006 |
| Great Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The location was perfect... only a couple blocks away from great restaurants and bars. The entire hotel staff was pleasant and very helpful. We would definitely stay in this hotel again!
Reviewed by traveler from NJ on April 13, 2006 |
| Well placed, well run |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The Omni is well placed just three blocks away from the Museum of Fine Arts on Sherbrooke Street. The side-street before the Museum is called Crescent Street where a multitude of restuarants (all different international styles) and night clubs are located. The hotel itself has a restaurant and bar with a limited french menu. I was surprised that the television channels were very limited. I was also surprised that there was no light switch for the entire room (you had to turn on and off each lamp individually on their base). However, overall the hotel was clean and well run. The conceirge was able to accomodate my requests. Also each room has an umbrella and bathrobe (which are not to be taken home without a charge). Due to it's close proximity (walking distance) to many resutarants, stores and nightlife, as well as the Metro system with its Underground city this is a very good, clean and sensitive hotel.
Reviewed by traveler on April 12, 2006 |
| Very Good Experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean room and friendly staff. Would defintely stay here again.
Reviewed by traveler from Palisades Park, NJ on April 12, 2006 |
| Very Comfortable Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Omni was right in the heart of downtown, so the location was ideal. The staff was excellent and the rooms are very comfortable. I would definitely go back.
Reviewed by traveler from Chicago, IL on April 12, 2006 |
| Caution for self-parking!! |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Good hotel for reasonable cost through Expedia.com. Room is clean and comfortable. Bad thing of it is self-parking: a door-man taught me wrong direction of self-parking. After parking, I asked the concierge about it. His reaction against it was also not good (he also gave me wrong information but he didn't apologized for it).
Reviewed by traveler on April 11, 2006 |
| Great hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It's a good location for McGill parents. Clean, comfortable and luxurous....Would stay again.
Reviewed by traveler from Washington, DC on April 7, 2006 |
| Omni Mont Royal Montreal |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This hotel was in a great location--near metro, underground shopping, restaurants, the Mont Royal park. Also it's an easy (although long) walk to Old Montreal. Our room was comfy, clean and quiet. We ordered room service breakfast one morning and it was on time and yummy. Everyone was very friendly and helpful. We had a great time!!
Reviewed by traveler from Fredericksburg, Virginia on April 5, 2006 |
| Luxury Defined- at a price even regular joes can afford |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| While searching for hotels in Montreal, found an amazing deal through Expedia that made this 4 star hotel less expensive than even most of the chain motels. Had to take it. The hotel is in a wonderful area- plenty to do in the Sherbrooke neighborhood, and very close to the Metro. Not only the concierge, but every employee I interacted with went above and beyond to make my stay comfortable. I enjoyed my visit so much I've already booked a second trip.
Reviewed by traveler from Plattsburgh, NY on March 9, 2006 |
| Great Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We truly enjoyed staying at the Omni. It was perfect for shopping at the Underground City and using the Metro. The value at this hotel was exceptional. I think the one thing we will remember the most is the friendly and helpful staff, excpecially the front doorman.
Reviewed by traveler from Hartford, CT on March 9, 2006 |
| never this hotel again Not impressed for omni hotel |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| We had to call house keeping every day about 4:30 pm so they can come clean the room. In my opinion not a good hotel,also it's not a 4 star hotal it's about 2 and half star.
Reviewed by traveler from Miami, Fl on January 4, 2006 |
| Great services and staff |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were immediately greeted by the doorman. We checked in and was told there were parking options (local parking garages) but that the valet was the best ($26 Canadian). We opted for that and were VERY pleased at how fast the car was brought around every time we called. The car was warm as they park in an underground heated parking garage. All of the staff was gracious and helpful. The room was very quiet considering it was just before New Year's eve.
Reviewed by traveler from Nashua, NH on January 3, 2006 |
| Incredible rate from Expedia! |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The rate from Expedia was so low I couldn't resist choosing The Omni. Very satisfied with my stay. I arrived in town very early(7AM)after traveling all night and was given a room right away. The room had a lousey view and was smaller than I expected - but I was too tired to do anything but fall into bed and get a few hours sleep. Later that day I mentioned to the front desk that I was hoping for a room with a better view they HAPPILY offered me another room (much bigger) with an awesome view. The location was perfect.
Reviewed by traveler from Bronx, NY on November 28, 2005 |
| Sensible Hotel |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very thoughtful hotel. Clean and elegant. The structure is old but its cleanliness makes up for it. Do not eat in any of the hotel restaurants, though. They tend to be overpriced but the food quality does not meet its expectation.
Reviewed by traveler from Dallas, TX on November 23, 2005 |
| great hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| If you need a quality hotel at great prices in the heart of Montreal, the Omni is the place
Reviewed by traveler on November 23, 2005 |
| great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotels in Montreal tend to be expensive - I got a great deal on this one, and was impressed. The entire place was spotlessly clean, the staff were friendly, and everything just worked the way it should. The location is also very convenient to public transit and museums, and there are tons of restaurants within a short walking distance.
Reviewed by traveler from Bear, DE on November 16, 2005 |
| Nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Room was very spacious. Still smelled a bit of smoke even though it was on a non-smoking floor. Nice downtown location. Gym was nice. Metro is nearby as is a bus stop.
Reviewed by traveler from Baltimore, MD on November 10, 2005 |
| Very nice. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel was very nice. The parking is expensive at $26.00 CND. The rooms need some updating but it is a fine luxury type hotel for the money.
Reviewed by traveler from Florida on October 19, 2005 |
| Nice hotel and good location |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice health club
Reviewed by traveler from Portsmouth, NH on October 12, 2005 |
| It's okay. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
1 |
Comfort
3 |
Recommend
No |
| The hotel workers were very nice and helpful. But the quality of the rooms were just okay...outdated and not very clean.
Reviewed by traveler from Fremont, CA on August 31, 2005 |
| I'd go back anyday. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel personnel were helpful and pleasant in French and English. Room service was excellent. Our room was on the 31st floor with a breathtaking view of the city at night. This was the best get-a way that we've had in a long time.
Reviewed by traveler from Atlanta, GA on July 19, 2005 |
| Great Luxury Hotel in Montreal |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very happy and impressed with the service and accomodations of the Omni. Also, how great it was to get such a great rate thru Expedia! When I return to Montreal, I will defintely stay at the Omni!
Reviewed by traveler from Santa Teresa, NM on July 13, 2005 |
| Nice hotel in good location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Nice hotel. Good facilities. Rooms uncomfortable for work since chairs didn't match desk and reading chair uncomfortable. Not as close as you might like to attractions but for price a good deal for a place with pool and gym.
Reviewed by traveler from New York City on July 12, 2005 |
| Nice hotel, but rooms a liitle worn |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The staff was excellent and accomodating. The furniture in the room was worn looking with lots of dents and scratches (torn wallpaper.) Hotel is in a convenient location. Would probably stay elsewhere next time due to room.
Reviewed by traveler from Andover, MA on July 8, 2005 |
| Very Nice |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Not disappointed at all, spacious rooms, good location with easy access to all of downtown, highly recommend
Reviewed by traveler from Chicago, IL on June 9, 2005 |
| satisfied |
Overall: 4 |
Service
4 |
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