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| Hyatt Regency Crystal City |
Hyatt Regency Crystal City in Arlington, Virginia |
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Hyatt Regency Crystal City
2799 Jefferson Davis Hwy
Arlington, Virginia 22202
Call Expedia at: 1-800-551-2409
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Hyatt Regency Crystal City Reviews
| Traveler Ratings Summary for Hyatt Regency Crystal City
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Overall: 3.67 |
Service
4.00 |
Condition
3.89 |
Cleanliness
3.56 |
Comfort
3.56 |
Recommend
55.56 % |
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| Urine Trouble |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I've stayed in this particular hotel in the past and never have I had issues. This past visit on the other hand was quite different. I walked into my room and a putrid unrine smell permeated through out the room. The staff at the front desk was extremely helpful and kind. They moved me fast and without incident. I really like this hotel, but it seems that they need to replace their carpet which is holding most of the odor. Also, I've noticed that the bedding in the rooms are not as plush as other hotels in the area. Perhaps a room renovation is long over due...
Reviewed by traveler from Richmond on April 3, 2006 |
| Very nice and convenient |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Fine
Reviewed by traveler from Scarsdale, NY on March 7, 2006 |
| Will stay here again!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was close to everything! The only place i'll stay when I visit D.C. I would recommend to everyone!
Reviewed by traveler from Indianapolis, In on January 11, 2006 |
| A Little Walk |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| A very nice hotel with great bartenders in the lobby bar. Meal prices are aimed at business travelers who expense out their meals. We made the mistake only once of eating breakfast in the hotel. They responded to a call for maintenance in less than two minutes. Great service.
Reviewed by traveler from Baton Rouge, LA on January 3, 2006 |
| Adequate, but ordinary |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The Hyatt Crystal City is not a memorable hotel. It does what a hotel should, provide a comfortable place to sleep, but gives little reason to come back a second time.
Reviewed by traveler on November 1, 2005 |
| Wonderful |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The staff was very friendly and helpful, I will definately go back to this hotel. Hopefully in April.
Reviewed by traveler from Queens, NY on October 26, 2005 |
| Best Deal for Families |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful hotel. Excellent staff. Shuttle rides to and from the Metro every half hour made it easy for us to plan our day. Wear realy good walking shoes!
Reviewed by traveler from Gulf Breeze FL on October 11, 2005 |
| Fly into Regan if possible |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Difficulty getting from Dulles to the hotel. Not enough shuttles even to the Metro. Cabs expensive. Did find a reasonable tour guide.
Reviewed by traveler from Daytona Beach, Florida on October 4, 2005 |
| Excellent Service by Friendly Employees |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This Hyatt has one of the friendliest staffs I've encountered - from the shuttle driver that starts the day singing, to the operator who sets my wake-up call. Very professional and friendly staff - every single employee! Hotel decor is a little dated for a Hyatt property, but was comfortable and clean.
Reviewed by traveler from San Ramon, CA. on September 6, 2005 |
| Watch out for the bugs |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| This hotel had a great shuttle service, the employees were extremely knowledgable and friendly. The problem was the bed had bugs and I came home with bites all over my body!
Reviewed by traveler from Blue Springs, Mo on May 24, 2005 |
| Wonderful Weekend! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Was in DC for just the weekend. Room was very clean and I had left specific instructions for housekeeping, and they were carried out to the letter! Very relaxing atmosphere. Very pleased with my trip! Thank you!
Reviewed by traveler from Dubuque, IA on May 11, 2005 |
| Great Place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| You will enjoy your stay out here !!!
Reviewed by traveler from Florida on May 10, 2005 |
| Perhaps will go back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice, clean and comfortable hotel
Reviewed by traveler from San Francisco, CA on April 26, 2005 |
| will stay next time i visit any city if the Hyatt is an option |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| employees were very friendly and the room was very clean with a great view like i asked for when i reserved it
Reviewed by traveler from kings mountain nc on January 21, 2005 |
| Very nice and convenient |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is VERY convenient to Reagan National airport and the hotel's transportation is very convenient and dependable. The staff was extremely courteous. Room service was excellent.
Reviewed by traveler from Davidson, NC on January 13, 2005 |
| Not impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Hotel was too expensive for service offered. The bathroom was not very clean and facilities just OK. Only recommend if participating in an event there because of the convenience. (This was my case.)
Reviewed by traveler from San Francisco, CA on December 20, 2004 |
| What a zoo! |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| We arrived at the Hotel late in the evening and there was an event going on. The hotel had oversold the parking garage and we barely were able to get in to park and even when we did it took 30 minutes. There were perhpas 1000 people attending the even and the sound from the band was so loud that not only could you not hear yourself think in the lobby, but we could still hear the music on the 13th floor where we were staying. Fortunately, the sound was muffled enough that when we finally did get into our room, we could sleep. This was about midnight and I don't know when the band stopped playing. I felt really sorry for the people on the lower floors.I have stayed in many, many hotels. I chose Hyatt because I wanted a superior product. Unfortunately, I did not get it. The hotel was nice, but overly so and the staff was not everything I thought they could have been. The room itself felt kind of old and in need of an update. We did have a fantastic view of the Airport, Capitol, and Washington Monument though. The parking was a nightmare and when were ready to leave the next day it took them 45 minutes for them to find our car and bring it up. Frankly, I wouldn't stay at this location again. I won't write of Hyatt for my future travel plans, but I will avoiud this hotel.
Reviewed by traveler from Lake Mary, FL (Orlando) on December 19, 2004 |
| The Worst!! |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I can't believe this was a Hyatt, it was in utter disrepair. The state of the hotel was positively astonishing. The bedding, carpet, fruniture, and bathroom were beyond dated and falling aprart. The service as okay, but not what one who stays at a Hyatt is accostomed to. For instance I called the conciere in advance of my stay and did not recieve a call back. Normally lotion, cotten balls, q-tips, and robes are standard in a Hyatt room. Finally, on my last day I managed to get some robes delivered, the lotion never appreared. Try getting some wine glasses!!! Plan to drink out of the bathroom glasses.Then have an employee tell you they are tying not to get too close because they have the stomach flu. What traveler does not want exposed to that kind of bug? Nothing like vomiting in a hotel room, how homey,
Reviewed by traveler from Vancouver, WA on November 6, 2004 |
| Great Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hyatt was a great value for the price. Convenient to downtown DC and to local restaurants and shopping. Would select this hotel, again, on next business or leisure trip to DC area.
Reviewed by traveler from Denver, CO on November 2, 2004 |
| Add to your best of list |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything about the hotel was excellent from the room down to the staff. Highly recommend it.
Reviewed by traveler from Carrollton, Tx on November 1, 2004 |
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