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| The Fairmont Scottsdale Princess |
The Fairmont Scottsdale Princess in Scottsdale, Arizona |
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The Fairmont Scottsdale Princess
7575 E Princess Dr
Scottsdale, Arizona 85255
Call Expedia at: 1-800-551-2409
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The Fairmont Scottsdale Princess Reviews
| Traveler Ratings Summary for The Fairmont Scottsdale Princess
|
Overall: 4.76 |
Service
4.83 |
Condition
4.83 |
Cleanliness
4.71 |
Comfort
4.71 |
Recommend
97.56 % |
|
| Would definitely go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had to wait almost an hour for our breakfast one morning, but because of the wait, they gave us the meal for free.
Reviewed by traveler from San Diego on August 19, 2006 |
| My Favorite Hotel mostly.............. |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I love this hotel, I go back year after year - the service is wonderful, ambience amazing and the spa is the best in Arizona. I love all the pools and that it is a little out of the main rush of things as well. My only complaint this time is the noise level in the Deluxe Room I had in one of the main buildings.......I could hear the person above me shower, watch TV, walk, etc. and it was loud!!!! I recommend the hotel but would stay in the Casita Suites or top floors as not to be woken up again at 6:30am by someone elses shower!!
Reviewed by traveler from Mequon, WI on August 10, 2006 |
| Top notch all the way around!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| this resort was absolutely delightful! our two children were in awe of the four amazing pools, the croquet and badminton court and especially the 'fishing pond'. the casita suite was perfect for a family of four, with plenty of space and privacy. we will be back in the future, for sure...
Reviewed by traveler from denver.colorado on August 9, 2006 |
| Awesome Place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| If you need to travel to AZ in the summer...you cannot to any better than this hotel. The pools, the spa, the whole complex is just outstanding.
Reviewed by traveler from Minneapolis on August 9, 2006 |
| Spend the extra $$$ and enjoy this hotel... |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We went for a one night stay and it just went by way too fast! Lot's to do or just do nothing!!! It's all up to you. It's has multi pool areas and if your looking for quite you should be able to find a spot. As for the families- No worries it has its own "Kids Club" that has many things planned all day long. Will even take the kids swimming while your off relaxing at the adult pool! I would strongly try this "Resort" out, you won't be dissapointed. Oh and the service is in a class 2nd to none!!! They are willing to go out of their way for you. Enjoy!
Reviewed by traveler from Chino Hills, Ca. on August 2, 2006 |
| Great service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was wonderful. We were there for our honeymoon and the check in desk sent us a bottle of champagne. The mexican restuarant was the absolute best!!
Reviewed by traveler from Waco, TX on August 2, 2006 |
| A world class property! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything you need is available on the property. Service is swift and impeccable. Special requests are handled with courtesy. Dining options are outstanding and reasonably priced. Movies at the pool for kids are a blast!
Reviewed by traveler from New Orleans, LA on August 2, 2006 |
| At the Far End of Scottsdale |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Fairmont Princess is a large "resort" hotel that is made for conferences with last conference area and wide open architecture. The service was excellent although I didn't order inroom food. The room was large and had a large balcony with chairs and table to sit outside. The furniture was southwestern motif and everything was new and in perfect shape. The bathroom was also large with Mexican tile throughout. For staying one night you will find the walk from your car to the room somewhat long but for multiple day stay this hotel will provide sanctuary from the bustling big city feel of Pheonix and Scottsdale.
Reviewed by traveler from Columbus, Ohio on August 2, 2006 |
| Enjoyed the stay |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We enjoyed the amenities at this property. They did unfortunately cancel the "Dive In " movie 2 of the 3 scheduled times during our 8 day stay which was disappointing because that was part of the point for us with our children. They also were relatively indifferent about it and did not offer to run the movie on an "unscheduled" night. The information was very poorly communicated. On the flip side... the kid's club was great and free! 8 a.m. - 4 p.m. Very nice staff and really well organized and variety of activity.
Reviewed by traveler from Ormond Beach, FL on July 31, 2006 |
| We will definitely go back! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| A great place to vacation! Pools are incredible and you really don't need to go anywhere at this all inclusive resort!
Reviewed by traveler from Colorado on July 28, 2006 |
| Will definitely go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A wonderful place for families.
Reviewed by traveler from Centennial, CO on July 26, 2006 |
| It was HOT but we had a great time |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Just returned from 2 nights at the Princess. This wonderful hotel was very kid-friendly and extremely nice. My kids loved the kids check-in, including the gifts they got to exchange at the hotel stores. The kids club looked wonderful and it was FREE but we weren't there long enough to use it. The water slides were fantastic, everything was great. I would love to return to this hotel again -- perhaps when it isn't 115 out.
Reviewed by traveler from rancho palos verdes, ca on July 19, 2006 |
| fairy tale at the fairmont |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| a bit more "resort" than my family typically likes, but we were so happy with our stay! Service was delightful, and we were able to utilze both the grounds and the location to the fullest. We will be back!
Reviewed by traveler from ojai, ca on July 14, 2006 |
| Exemplary Service and Style |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful rooms accompanied by similar views and a staff that strives to make your stay most satisfying. Rooms: Very clean with amply sized bathrooms. Pools: Clean and spacious. Many chairs to lounge in. Drink staff was a bit slow (except for the male servers who are sprinting to serve orders in 108F heat - don't know how they can do that, most of us would have passed out). Waterslides were fun, but that pool was quite dirty (guessing becuase of all the little ones). Restaurants: Close a bit early - we were looking for dinner at 9:30 (typical in Manhattan which is home, but not so in Scottsdale). La Hacienda was great - recommed sitting in the back room (round room) much brighter. Friendly, helpful and entertaining staff. "Dive-In Movies": Like a drive in but you sit on an air mattress in the pool and watcha a movie like "E.T" on the big screen - quite unique, considering you are in the middle of a desert.
Reviewed by traveler from Manhattan, NY on July 12, 2006 |
| Wonderful experience!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| If you need to a vacation from everyday life, I would really recommend this hotel. Eventhough the front desk was not able to find a reservation at first and made it inconvenient, everything afterwards made up for it. The staffs are unbeliveable and very welcoming. The rooms are comfortable and convenient. Scottsdale offer fun shops and restaurants in every corner. Wonderful experience!!!
Reviewed by traveler from Chicago, Il on July 12, 2006 |
| Awsome vacation spot |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My family and I spent 6 days at this resort and thourghly enjoyed each and everyone of them. My child liked fishing in the pond and the pool with slides. We loved the idea of the kids club where you can drop off your child for half or whole day to play with other kids while you spent a day at the spa or did some site seeing. It is a beautiful resort and I would go back next time I'm in the area.
Reviewed by traveler from Syracuse, NY on July 6, 2006 |
| Nice Time |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel and their staff were nothing but helpful and nice. They were prompt, courtious and overall a joy to be around. Even on my way to check out the ground keeper asked me if I wanted a hand with my bags....to me that is beyond service with a smile.
Reviewed by traveler from Houston, TX on July 5, 2006 |
| Overall a great resort! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We had one issue with houdekeeping not showing up to do our room by 8PM even though we left the hotel at 8AM. I complained and the hotel went out of its way to help including giving up a complimentary breakfast and dinner. I can't ask for more. Their response was outstanding. The resort, five swimming pools and their restaurants are fabulous. Special merit goes to La Hacienda and Marquesa. I would definitely go back.
Reviewed by traveler from Syracuse NY on June 22, 2006 |
| Excellent stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We stayed here over a Memorial day weekend. Our stay was excellent and I would highly recommend this hotel. The grounds of the hotel were the biggest attraction to us - it is a truly 5 star resort. The pools are excellent - we spent a good portion of our time just lazing around the pool. One can also take pleasant walks around the grounds - the lake is very nice and there were plenty of birds chirping away in the trees. Feel very relaxed after our mini-vacation there.
Reviewed by traveler from San Diego, CA on May 30, 2006 |
| Great for the kids, too! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was beautiful and they kept the grounds emaculate. They have a fabulous pool for kids with two slides. Our children had a ball. It is close to everything and there are many restaurants to choose from on the property.
Reviewed by traveler from Laguna Niguel, CA on May 30, 2006 |
| Make it an annual destination |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything was wonderful, from the service at check-in to the concierge and wait staff. Great location for a quick getaway on the west coast. You can have just about any experience you want. Can be a vacation for the family or a romantic getaway for 2 (just stay away from the kids pool). The spa is just about one of the best that I've been to and they have excellent golf & tennis facilities as well. Scottsdale is a resort town so there is not much to see beyond the resort, but the Fairmont offers everything you could want so there is no reason to leave.
Reviewed by traveler from Los Angeles, CA & New York, NY on May 30, 2006 |
| Will go back again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The resort was wonderful. The food and service were excellent. I would highly recommend for a relaxing get away.
Reviewed by traveler from Chicago, IL on May 18, 2006 |
| An Oasis in the Desert... |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I often travel to Scottsdale but this was my first visit to the Princess. It's a true resort, fairly self-contained, and in better repair than a more famous "country club" resort over on East Camelback. The staff is friendly, and the accomodations as nice as or nicer than any other Scottsdale resort. It's expensive...but DUH it's a resort and charges resort prices. My only complaints were that housekeeping was slow in making up my room one day and that the "business center" was an abysmally small, under-airconditioned tomb. Aside from those faux pas, whether it was breakfast in the LV Bistro (with Tim the waiter, who was one of the nicest resort employees I've met in my travels) or dinner at The Grill at the TPC course next door (with complimentary transportation to and from the restaurant), my experience was excellent. If you're willing to bear the costs of a resort, you'll like the Princess alot.
Reviewed by traveler from San Antonio, TX on May 16, 2006 |
| Not exactly 5 stars |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| I've stayed at other 5 Star Hotels and this doesn't compare. Upon check-in we arrived at 2:30, and yes we knew that check-in didn't start until 4, but we tried anyway. The desk clerk assured us our room would be ready in 30-45 minutes and she would call us on our cell phone when ready. After 1 hour WE went to the front desk and yes, we were told it would be another 30-45 minutes and they would call when it was ready. No call. After 1 hour. We went to the front desk again. We finally got into our room at 4:45 and asked for a rollaway bed to be deliverd. We went out to dinner and returned at 9 p.m. and no rollaway bed. We called housekeeping and were told they weren't sure if they had any left and they would call us back. No call. About 30 minutes later one finally arrived. In the bathroom, there was mold in the shower and broken tiles near the sink. The mold wasn't cleaned up until it was mentioned to the maid and then our room smelled of bleach. At the pool, the water slide pool was dirty the entire time we were there, (4 days) and was a little green. The service around the pool was excellent. The food was so overpriced it was ridiculous. For the money we paid and the service we received I was not too happy with this resort.
Reviewed by traveler on April 25, 2006 |
| Casita Rooms |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Fairmont's casita room collection is excellent. Our casita had it's own bedroom, living area with fireplace, and bathroom with "snail" shower. The grounds of the hotel are expansive with walking paths having rose gardens, orange and lemon trees, and ponds with native birds.
Reviewed by traveler from New York, N.Y. on January 11, 2006 |
| Georgeous resort |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The resort is beautiful and very comfortable. We had an incredible meal at the Marquesa on Christmas Eve, one to remember.
Reviewed by traveler from Ashland, OR on December 28, 2005 |
| One Stop vacationing- never need to leave the hotel |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Great place for familes with kids. like a small village- complete with pools, tennis, golf, shopping, multiple restaurants, etc. Resort prices. Im guessing that some parts of the hotel have more updated rooms than others. Ours was outdated. If you are going to use all of the facilities, it is worth the money.
Reviewed by traveler from dallas on November 29, 2005 |
| Best Service in town |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Great bathroom and guest room
Reviewed by traveler from Denver, CO on November 16, 2005 |
| Would go back in a heartbeat |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is beautiful and extremely family friendly. The main hotel area/pools/restaurants are great. We stayed in a villa which was separate from this area - nice but needs updating - furniture, rugs, etc. Pools are great for kids - super double slides.
Reviewed by traveler from middletown, nj on November 16, 2005 |
| Looking forward to my third visit |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is fabulous. You feel like you are in a resort across the ocean. It is wonderful for a relaxing romantic retreat. We love the cositas and the private pool or if we want a more lively atmosphere we go to the huge main pool area...were we feel like we are at a far away beach resort. We also can't wait to bring the kids back---so many activities for everyone. The restaurants: Marqueza and the Grill are to die for but be prepared to put a big dent in your pocket book if you eat anywhere on the resort. I would also recommend renting a car b/c it is a $50 cab ride to and from the airport. It is a long drive everywhere and the resort is so large you really walk a lot. I would stay in the main resort area if you have kids or elderly. WE can't wait to go back and bring both my parents and our kids!
Reviewed by traveler from Albuquerque on October 4, 2005 |
| Employees are exceptionally friendly and attentive, |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful setting! Staff is very well trained and very friendly. Service is excellent! Food is good, but a little pricey- even for a resort in the Southwest. Do not understand room service pricing for eating at Cazadores. Rooms are very clean and comfortable, and staff makes room extra cozy with beautiful lighting while you are out to dinner. Very pleasant to come back to for a good night's sleep!
Reviewed by traveler from Laguna Beach, CA on September 20, 2005 |
| Lovely hotel; lovelier spa |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I went to this hotel to relax and get away from it all. It was the thick of summer, 125 degrees in Scottsdale, but I was happy to relax by a pool and read. The only warning I would give is that it was absolutely overrun by kids and very loud in the pool and recreation areas. But I had booked treatments at the Willow Stream spa, and it has a roof pool with lounge chairs that are constantly spritzed by ice cold water, which was about the most heavenly thing ever. I totally recommend the hotel for families, but if you're an adult who wants some peace and quiet, make sure to visit the spa, which is the nicest I've ever been to.
Reviewed by traveler from San Francisco, CA on September 8, 2005 |
| lovers lane |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| very classy resort and romantic ,the pool at night with all the lights on the palm trees and there are places you can sit all over the resort and just look up at the stars. staff was wonderful and room comfort wasn't a 5 it was a 10. will be back!
Reviewed by traveler from westchester IL on September 7, 2005 |
| You will love it |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The grounds are beautiful and the Staff is very helpful. Very impressed, very classy and the Spa was great. We went for our 25th aniversary in late August and it was 114 at times but we still enjoyed ourselves with 3 kids in a second room They did some really nice things to recognize our aniversary. We also drove to Sedona and the Grand Canyon. Can't wait to come back.
Reviewed by traveler from Wantagh, N.Y. on September 7, 2005 |
| Love this place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband and I took our first family vacation with our 6 month old to this place. It was fabulous. We stayed in the Casita's and felt like we were treated like movie-stars. The staff always greeted us with our name. Quite impressive customer service. I spa is very peaceful and nice, too.
Reviewed by traveler from Bend Oregon on August 6, 2005 |
| One of the Best |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This past July, I spent 5 nights at the Fairmont Princess with my girlfriend. We loved it. I highly recommend going in July, as there were maybe 15 people in the whole hotel. There are four 24 hour pools, one of which is a mini-water park for children. The restaurants at the hotel all come highly rated, and dont disappoint. The rooms are very nicely appointed. O
Reviewed by traveler from Massapequa, NY on July 27, 2005 |
| One of best vacation experiences despite the heat. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My 10 year old Son, my wife and my self, really enjoyed our stay in Fairmont Resort and I think we got some of best services from the time we arrived, in the resort to when we left. The staf were really nice, the setting was enjoyable and we had a good and healthy stay in the resort & scotsdale in general. The only thing that I think needs to improve is the quality of menu, food selection & pricing for the resturant/cafe near the main pool, although we liked the setting.
Reviewed by traveler from Fremont, CA on July 13, 2005 |
| Great family getaway |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great activities and options for kids, fantastic location, excellent room design and cleanliness.
Reviewed by traveler from Cincinnati, OH on July 13, 2005 |
| Best hotel in Scottsdale |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hands down, this is one of the top hotels in Scottsdale. We went on a last minute trip seeking some sun and weren't disappointed. The hotel is very luxurious and well maintained, and the hotel staff is attentive and extremely courteous. The pool areas are great, as are the very comfortable lounge chairs. We really enjoyed sitting outside on those very warm nights, sipping a libation from the bar. There are lots of great restaurants and shopping close by, and plenty of activities if you are so inclined, although I would only recommend them in cooler weather. We can't wait for another excuse to return for a short vacation, and longer would be even better.
Reviewed by traveler from Vancouver, WA on July 12, 2005 |
| Disappointed |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| We were looking for a relaxing weekend but it turned into a headache. Check in time was at 4pm but due to rooms not being ready they could not check us in till 6:30pm! For the inconvenience they paid for our dessert. Woopie... I expected better customer service from a 5 star hotel. Won't return.
Reviewed by traveler from PHOENIX on July 6, 2005 |
| Crowded spa |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Although my husband said that the male part of the spa was not crowded, I found the female locker rooms and waiting area standing room only. Not very relaxing waiting for my treatment. The hotel grounds are beautiful and will go back with my children.
Reviewed by traveler from Wadsworth, OH on June 1, 2005 |
| gorgeous resort |
Overall: 5 |
Service
5 |
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