|
| Home | Mexico
| Westin Resort & Spa Puerto Vallarta |
Westin Resort & Spa Puerto Vallarta in Puerto Vallarta, Mexico |
|
|
Westin Resort & Spa Puerto Vallarta
Paseo De La Marina Sur 205
Puerto Vallarta, Mexico 48354
Call Expedia at: 1-800-551-2409
|
| |
|
Westin Resort & Spa Puerto Vallarta Reviews
| Traveler Ratings Summary for Westin Resort & Spa Puerto Vallarta
|
Overall: 4.53 |
Service
4.62 |
Condition
4.44 |
Cleanliness
4.53 |
Comfort
4.56 |
Recommend
95.56 % |
|
| Very Nice Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was very comfortable...The seperate shower adn bathtub was a plus..The pool was gorgoeus..Very nice beach by the hotel.
Reviewed by traveler from El Paso, Texas on July 18, 2006 |
| Great experience |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Staff was helpful, pools were fantastic, becah view was amazing, and over the Hotel was clean. Price for food and activities was better in town.
Reviewed by traveler from Oregon on July 12, 2006 |
| Great Graduation Trip!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I stayed at the Westin hotel with my sister as our graduation trip and I must say that it totally worth every penny we paid. The hotel and staff are just wonderful - everyone from the bell, front desk, to housekeeping. The hotel is very well kept and maintained. Also, the hotel is classy yet welcoming - not snobby at all. The weather during the summer is very humid, but the tropical storms in the evening are almost a beautiful touch to end the day. We ate several times at the restaurants in the hotel, and although they are not cheap - their service and food is worth it in my opinion, especially if you're looking to have a nice dinner. I've always stayed at Westin Hotels during my travel, and will continue to do so - I highly recommend them. Hope to return to P. Vallarta some day - it really is an awesome experience. Viva Mexico! :-)
Reviewed by traveler from Inland Empire on July 10, 2006 |
| Great Place to vacation |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It was our first time in Vallarta, from the moment we entered the hotel until we left, everything and everyone was outstanding. We had a great room on the 8th floor, the whole hotel was always clean and the stuff very helpful and courteous. We liked that the front guys always keep track of where we were going for the day and what taxi picked us up. We only had one dinner and it was OK and expensive. We will go back, no doubt and will stay in the same hotel.
Reviewed by traveler from Newbury Park, Ca on June 28, 2006 |
| Don't go during the summer |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We had a great time at the Westin. The bed was very comfortable and service was great. Beautiful pools. Beach was rocky and current too strong, several people were bitten by jelly fish. Was tooooo hot, the humidity was very high ( I lived in Miami many years, I am used to humidity but this was too much), we went middle of June. Will definately only go back during the winter. Stayed at the hotel on 5th floor and could hear the noise coming from the bar on the 1st floor as well as the music coming from the beach club, this went until 1am and was very annoying, did not expect rooms at an expensive hotel to have this noise problem. The problem is that higher floors are more expensive. The food was expensive and not good, would not mind paying for it if it were good.
Reviewed by traveler from Denver, CO on June 21, 2006 |
| Going back in August |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We made last minute reservations (the actual day of departure) and wanted a hotel that was kid friendly (6 & 14). The resort was so beautiful, the food was great, our room couldn't have been more beautiful and the employees of the hotel were always friendly and helpful. The valets were extremely gracious, friendly and helpful. The pools were awesome. We went downtown everyday ($5 dollars each way in the taxi) and just enjoyed PV. We took a charter to Los Arcos, Los Animas and took the horseback tour to the waterfall. We can't wait to go back in a couple of months to enjoy it again with the kids. We were never worried about drinking the water or eating the food even with kids. Downtown the same, we ate & drank till we were merry.
Reviewed by traveler from Dallas, Texas on June 14, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great time - would visit again. Very nice hotel, made great memories!
Reviewed by traveler from Seattle, WA on May 31, 2006 |
| Classy and Comfortable |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Located conveniently near the airport and just a 10 minute cab ride from downtown, this hotel impresses right away with its tasteful, romantic, and tropical open-air lobby. The pools (4 different ones: for children, activities, adults) and pool bars are wonderfully designed: both attractive and with nooks and cranies that feel removed from others. Bar on the beach and pretty cabanas, for rent. The hotel restaurants are good but on the pricey side: head downtown for some excellent Mexican food (ask the info people for suggestions). The rooms were very pleasant; even our "partial ocean view" room was lovely.
Reviewed by traveler from Cambridge, MA on May 31, 2006 |
| Was not happy with room |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Reserved King bed, but got two queens. Hotel personnel shoved the two queens together to make one big bed, but they were still two queens. Can not believe hotel charged for coffee in room!!!
Reviewed by traveler from Birmingham, AL on May 31, 2006 |
| Pleased Guests |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We visited PV for the first time and stayed at the Westin Hotel, maintained well and had great customer service overall, we highly suggest you to avoid the restaurants from within the hotel "PRICEY" instead go downtown and have your meals outside the facilities, save your money for "Drinks" ($7 to $10 p/drink)at any restaurant from within the hotel.
Reviewed by traveler from Seattle, WA on May 30, 2006 |
| I will never stay anywhere else when traveling to Puerto Vallarta |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was superb! It offered everything and more that we possibly could have needed or wanted. The staff was friendly, the pool was unbelieveable, the private beach was great, and the food was impeccable! I very much recommend staying here!
Reviewed by traveler from Austin, TX on May 30, 2006 |
| Very Nice Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Had restaurants that were surpurb but a little pricy. Rooms were very nice, but would have liked to have carpet instead of just a concrete floor. Internet cost around $16 a day, which was a little inconvieinent. All in all I would definately recommend...
Reviewed by traveler from Seattle, WA on May 24, 2006 |
| Beautiful and relaxing! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Westin in Puerto Vallarta was a pleasant surprise. When traveling to a new place you never know what to expect. The location (Marina Vallarta) was wonderful. The marina is in walking distance from the hotel and we enjoyed dining and shopping in this area. The service at the Westin was excellent....everyone was friendly. The restaurants were delicious and the massage was fabulous. It is easy to see that the Westin takes pride in the landscaping and maintenance of the hotel. All I can say is that we were sad to leave although we hope to come back and encourage people to visit.
Reviewed by traveler from Mississippi on May 16, 2006 |
| Good experience at the Westin Puerto Vallarta |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The service at the hotel was outstanding from our arrival, including front desk, concierge and restaurant personnel. The food at the restaurant was actually pretty good. We heard the hotel was booked to capacity, but it never felt very crowded. The room itself was nothing spectacular, but it had a great view. We were on the highest floor, 14th. Our rate also included breakfast in the Royal Beach Club room. The breakfast was very good with hot dishes as well as all the cold items you'd expect.
Reviewed by traveler from San Diego, CA on April 18, 2006 |
| Great spring break! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Spent a week at the hotel with my family. Great pools and service. We loved the lounges and cabanas on the beach- worth the price for one day. The deli and marina across the street was a lifesaver for snacks and food. Try some of the restuarants downtown- it was worth the sunset! You will be scammed by the time sharerer if not careful- epecially by the cabdrivers when you arrive and the hotel info desk- BEWARE!
Reviewed by traveler from Naperville, IL on April 7, 2006 |
| We'll be back again in Feburary of next year with out a doubt |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our only time away is in Feburary of every year,in 2005 we decided to go to Puerto Vallarta and stay at the Westin Resort and Spa. It was the best idea we had. We enjoyed it so much we decided to come back again this year.This is the only place we will ever stay when we are in Puerto Vallarta,Mexico.The service, the cleanliness of the rooms are great.The front desk is always very helpful and so are the people who work any where in the Hotel.We plan on coming back to the Westin.
Reviewed by traveler from Roeland Park,Ks on February 15, 2006 |
| Not quite worth the price |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We had an enjoyable time in PV but versus other hotels in MX, this one is pretty dated. Furthermore, poolside service is nearly nonexistent. Another annoying feature to us was the fact that the photos show beautiful cabanas adjacent to the beach. They are indeed beautiful, but if you want to use them, cough up an additional $30/day. The hotel will also attempt to sell you timeshares...as if you love it there so much that you actually want to purchase a vacation home there. Beware the "information desk"--all they want you to do is go to their 90 minute presentation on timeshares and you feel very vulnerable every time you walk by.
Reviewed by traveler from Seattle, WA on February 8, 2006 |
| We will be back.. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The greatest experience... ( minus the time share stalkers) although, if you have three hours to spare, it will pay for a great show, a massage at the hotel, and a blanket...Go see Rythems of the night. Very relaxing.. Many other reviews talked about the high prices of hotel food and drinks. I thought they were very reasonable. I am from a large city where prices can be high, and I am in the restaurant industry. We loved dinner at the nikki lounge on the beach, outside of hotel. Your on vacation, splurge.........
Reviewed by traveler from chicago on January 16, 2006 |
| hotel good beaches ok |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very nice and pretty hotel also kid friendly...
Reviewed by traveler from chicago on January 15, 2006 |
| Very Good Service |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Nice hotel. The service was great. The beach was disapointing, but the pools were nice. Had to pay for the gym, or listen to a timeshare pitch to get a free pass to the gym. Need patience to sit through the timeshare sales thing, worce than used car salesman.
Reviewed by traveler from Boston, MA on December 27, 2005 |
| Very Pleasant Stay |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Westin Regina is a nice resort. The room was big and comfy. It was our first time in PV. We had our 3-yr old son with us and he enjoyed the big kiddie pool. The layout is fantastic and the grounds are picturesque. The staff was friendly and the timeshare people were satisfied with a single no.
Reviewed by traveler from San Jose, CA on December 22, 2005 |
| We had a wonderful stay! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great food, great service, comfortable beds - I would definitely go back. Nicest pool of any of the nearby hotels I saw. Very relaxing vacation.
Reviewed by traveler from Salt Lake City, UT on December 21, 2005 |
| Best Experience in a Long Time |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The Westin is located in the marina area along with many of the other well-established hotels in the Puerto Vallarta. The area is up-scale with many restaurants to choose from, of all styles and price ranges. The hotel is beautifully decorated and very well maintained. Rooms are nice. We stayed in the Royal Beach Club, that guarantees a room on the 12 or 14 floors, and have the best views and access to a private lounge with full breakfast in the morning, and canapes and cocktails in the evening. The extra cost was well worth it: the view was spectacular and the personal attention of the lounge staff made all the difference. We would recommend the hotel without reservations. My wife and I were on an anniversary trip. We liked Puerto Vallarta so much that we intend to go back to take our son. When we do so, we will be staying at the Westin.
Reviewed by traveler from Houston, TX on December 20, 2005 |
| westin puerto vallarta |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I had only one problem.i booked a king side bed on 12th or upper floor,to my surprise i had to fight my way to the 12th floor w 2 beds,and by the third night i slept on a king side bed.the rest was good,i wish they were located in a diferent beach.
Reviewed by traveler from las vegas,nevada on December 20, 2005 |
| Happy with my choice of Westin but .... |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| As one reviewer before me said, don't be fooled by the "help" offered to you soon after you check in. The Westin regina people are just as bad as any time share sales guy on the streets you will bump into 10+ times a day on your way out and in. Other than that, I am very happy with Westin. The heavenly beds, by the way, are too short if you are 5'10" or taller. :-) There isn't much of a beach at the hotel. Rocky with a small stretch of sand and you will smell dead fish when the wind blows. This is because of the locals dumping shells after taking the oysters at the nearby piers. The hotel has free sauna and steam room facilities. Great for relaxing after a day's running-around. Eating at Marina across the street could be quite expensive if you are not careful. We found this great "hole in the wall" place in downtown that serves outstanding burritos. Try their shrimp and octopus burritos. It's call "El Taco Loco" and is right at where the bus stops at the plaza before the boardwalk (Malcone?). It's run by a couple of really friendly people. Please tip them well.
Reviewed by traveler from San Francisco Bay Area on December 17, 2005 |
| Great pools |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The 3 pools are large and nicely landscaped. The drinks are very expensive though. $10 for a vodka cranberry in a little plastic cup! It is cheaper to drink out of your bar in your room. The pergolas on the beach are a great feature. The are available to rent each day and provide more space and privacy than the pool. The "heavenly beds" are just that! Very comfortable with nice linens. The bathrooms are very large with walk in shower and separate tub. The buffett is very expensive. $24 for breakfast per person! Go to the Marina and eat at Victor's instead. $10 will feed 2 people easily. The time share people are relentless. Don't make eye contact! They will also call your room at least once offering to "help". Don't be fooled!
Reviewed by traveler from Little Rock on December 14, 2005 |
| Enjoyable experience |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| You will need an upper floor to have a decent view due to the tall palm trees. the pool and grounds were fabulous. We went in Nov. and had weather in the 80's every day. You will have to deal with the hawkers for every attraction and purchase, both at the beach and hotel (they even called our room early am). Room smells musty but typical for a tropical location. Staff was friendly and helpful. Most staff speak English. Health club is nice but $5. pp/per day used. Can add up. No entertainment whatsoever during the evening at hotel. Walking distance to Marina boardwalk, dining and shops for nightlife.
Reviewed by traveler from Houston on December 6, 2005 |
| Very good hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is nice. The room was nice. Be prepared to pay a lot for food in the restaurant or drinks at the bar. A lot of locals selling on the beach.
Reviewed by traveler from NEW JERSEY on November 30, 2005 |
| Beautiful Family Resort! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great family resort. My kids loved it. Well maintain property. The 4 pools are very nice and very big! Big plus with the kids!
Reviewed by traveler from Rancho Santa Margarita, CA on November 22, 2005 |
| My home away from home |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The hotel was absolutely beautiful. The only problems we had with the hotel were that they were in the middle of remodeling one of the swim-up bars and one of the restaurants. There were some occasions when the room services wasn't as fast as we liked it to have been. Other than that, the hotel was great. The staff was extremely curtious and helpful. If there was any chance we could have stayed longer we would have.
Reviewed by traveler from Long Island, NY on November 9, 2005 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed at the Westin for 6 nights in late 9/05, and we loved it. It has a classy yet low-key feel to it, with the wood pool furniture and cabanas and the thatch-roofed Club Nikki next door. The lobby area is open to the outdoors, looking on to the perfectly maintained grounds. Our room was very nice, although the bed was not quite as comfortable as your typical Westin "Heavenly Bed." The spa is also great if you are into that sort of thing. There are several pools, and they are all extremely clean and nicely kept. We are not really into the "resort" thing, but the hotel was so nice that we never regretted staying there. If you don't mind staying a bit outside of downtown P.V., the Westin is an excellent choice. Cabs are only $6 (American) each way in and out of P.V., so you really aren't that isolated. You can't swim at the beach, but I understand that is true of nearly all of the hotels in P.V. on the bay. I believe the Westin is one of, if not THE, nicest hotels in P.V. All in all, this was a great hotel.
Reviewed by traveler from Washington, DC on November 2, 2005 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wonderful accomodations and service. Definitely value for the money.
Reviewed by traveler from Baltimore, MD on November 1, 2005 |
| Beautiful |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The hotel was great. The Westin shares property with an adjoining timeshare and the salespeople can be a bit aggresive. The spa was impressive.
Reviewed by traveler from Denver on October 5, 2005 |
| Wonderful experience! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| My boyfriend and I stayed at the Westin for 5 nights in August and we were so happy with our experience there. It was our first trip to PV and we will be staying at the Westin again. Located in the Marina, you are away from the hussle and bussle of the downtown area and the pools were amazing! Very good service and the people were so nice! We enjoyed Niki Beach at night and even caught a show with a fire dancer. I suggest taking a cab downtown and having dinner at the Blue Shrimp and we also enjoyed Le Bistro Cafe which has a beautiful view and jazz music. Tours to go on: the Canopy Tour was so much fun and also the Ryhthms of the Night show at Las Caletas. We also enjoyed a walk along the malecon (downtown boardwalk strip) There's a bunch of shops and bars there along with the friendly local people and outside vendors. I can't wait to go back to PV, among all of the great activities we did outside the hotel, the Westin was an important part of our wonderful trip!
Reviewed by traveler from Long Beach, CA on September 25, 2005 |
| Ho Hum |
Overall: 2 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Staff was wonderful, but the room was small and typical, though was on the "special club floor" nothing to write home about at all. got tired of paying new york prices for a bottle of water, and equally high prices for other drinks,snacks and room service. one day not enough towels or robes, next day plenty, pool was not as clean as it should be, no valet parking-long walk to part the car, overall hotel showed its age. air conditioned main dinning room was not. you can certainly do better and so should westin. will try another hotel next visit.
Reviewed by traveler from Birmingham, Alabama on September 20, 2005 |
| Best Vacation Ever |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hotel was amazing, the staff were great from the moment we got there... the view from the room was straight out of the movies... went with my girlfriend and had the time of our lives. The Westin was definitely the nicest hotel we saw out there... couldn't imagine staying anywhere else next time.
Reviewed by traveler from Buena Park, CA on September 11, 2005 |
| Loved this hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff was very friendly and went out of their way to make sure your stay was wonderful experience. Even the excursion guides were incredibly nice. I recommend the Canopy tours and Las Calatas day trip. Avoid going July - Sept because it's the rainy season but it's worth the risk if you want to avoid a large crowd. It rained really hard at night, but the days were still beautiful and sunny.
Reviewed by traveler from Houston, TX on September 7, 2005 |
| Best Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was great. The room was huge and the pools were great. The hotel activities were great too. I would definetely go back and tell others too also.
Reviewed by traveler from San Pedro, CA on September 2, 2005 |
| Consistently Good |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Second visit to the Westin. Wonderful location and great pool amongst the palm trees. The hotel restuarant is expensive and you can get much better value locally. The most unfortunate point is the hard sell from the Westin Regina Club staff who badger guests in the hotel reception at every opportunity. We found it too much and frankly annoying!
Reviewed by traveler from New York on August 30, 2005 |
| Great resort & awesome staff .. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We spent 9 days at the Westin and we enjoyed every minute of it. Having a child care facility within the resort helped us do more things during our stay. They took great care of our kids and the kids loved the activities and the staff. We all really enjoyed the pool, beach and activities at the resort. The kids loved Timmy Bond the Clown. The food was great, the service beyond our expectations and the premises were very well kept.
Reviewed by traveler from Oceanside, CA on August 15, 2005 |
| |
