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| Airport University Inn |
Airport University Inn in Albuquerque, New Mexico |
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Airport University Inn
1901 University Blvd Se
Albuquerque, New Mexico 87106
Call Expedia at: 1-800-551-2409
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Airport University Inn Reviews
| Traveler Ratings Summary for Airport University Inn
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Overall: 3.95 |
Service
4.12 |
Condition
3.67 |
Cleanliness
3.91 |
Comfort
3.83 |
Recommend
89.66 % |
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| Excellent |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was a great locaton close to the minor league baseball park. Close to Airport and freeway. Very quiet and clean. Excellent free breakfast buffet. Nice pool and grounds. Very comfortable bed. We are already planning another visit and will choose this hotel. In greater Albuquerque, we had a BAD experience at Gruet Winery and Gruet Steakhouse but that is a diffrent story. Avoid any place that says "Gruet". Nice time at the Sandia Casino and the Zoo and aquairum were great. Will stay at this hotel again in a heart beat.
Reviewed by traveler from New Mexico on July 26, 2006 |
| albuquerque |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very pleasant place to stay and breakfast is first class. 24 hour shuttle for airport.
Reviewed by traveler from florida on July 26, 2006 |
| nice hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| nice hotel
Reviewed by traveler on July 20, 2006 |
| Good, clean, convenient |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Convenient to Airport, clean, courteous, quiet, AM breakfast hot and served with a smile. Excellent value.
Reviewed by traveler from Kansas on July 19, 2006 |
| Great Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We enjoyed our stay in this hotel. The shuttle to and from the airport was prompt and courteous. The hotel room was in good shape and comfortable. The pool is a little small but we enjoyed it on a hot day. The free breakfast buffet was excellent - can't beat it for the price. The only problem was that there is no elevator for the second floor rooms and that was a pain with all our luggage. The building doors are secured with key card readers which were old and finicky sometimes which was frustrating when you are in a hurry.
Reviewed by traveler from Burbank, CA on July 11, 2006 |
| Not bad for the price |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| While I wouldn't say it was one of the better hotels I've ever stayed in, I think that we certainly got more than our money's worth at their very reasonable rates. Extremely convenient to the airport and UNM both, but still plenty quiet. The free breakfast was surprisingly good as well.
Reviewed by traveler from Longmont, CO on July 6, 2006 |
| good choice |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel was quiet, had good service, a nice pool and was a real bargain.
Reviewed by traveler on July 5, 2006 |
| Excellent Problem Resolution |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We got down to the restaurant too late for the free breakfast (after 10:30 am), but since we had an info card in our room that gave the old breakfast hours (served until 11 am), the kitchen staff let us order whatever we wanted. Great service.
Reviewed by traveler from Kansas City, MO on July 4, 2006 |
| Not Impressed |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| SLoppy service. Checked us in to a dirty room, not ready. Three attempts to get correct keys. Wouldn't go back. Only bright spot was buffet, food was good.
Reviewed by traveler from Atlanta, GA on July 2, 2006 |
| Great Value |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I was very pleased with my stay at this hotel. It was close to the airport and convenient for all of the attractions we were interested in going too. All of the staff were very friendly and helpful--with directions to a variety of locations, as well as, recommendations for area activities. The complimentary breakfast buffet was delicious and included hot foods. The hotel is older, so if you are looking for a brand new flashy hotel, this is not the place for you. If you are looking for a comfortable bed and pleasant staff, look no furthur! I would definitely stay at this hotel again.
Reviewed by traveler from SW Florida on June 29, 2006 |
| Spot On |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is very convenient when we're conducting business in Albuquerque. It has very good access to the airport, the airbase, the University and other conference sites. AUI has good access to arterial streets, I25 and I40, with clear advantages when visiting Old Town, museums and other diversions. Most of our customers and vendors are acquainted with the hotel, making some meetings more convenient for our party. The staff has a solid and courteous customer service approach. A great touch is the breakfast buffet, which is as good as any four-star hotel, and it's FREE! Since it is convenient, less time is spent starting up the business day. The pool is great, according to the family. During the height of the day, when it can get toasty in New Mexico, the kids and wife can relax outdoors in the cool of the pool while we're wrapping up businesss. The price/performance of AUI is without peer anywhere.
Reviewed by traveler from Denver on June 29, 2006 |
| Enjoyed my stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I enjoyed the complementary daily hot breakfast buffet. It was relaxing to use the pool and hot tub and just lounge in chairs on the pool deck. The hotel staff was personable and helpful.
Reviewed by traveler from Allentown, PA on June 22, 2006 |
| Convenient, average accommodations |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Close to the Albuquerque Airport and convenient to the rest of the city. The door to my room was warped so badly that people in the hall could almost see in, but the room was acceptable otherwise. During my stay, the restaurant was open for a free breakfast buffet, but closed for lunch and dinner. The only option for dinner was to eat from a limited menu in the lounge.
Reviewed by traveler from Grand Junction, CO on June 21, 2006 |
| Another Good One... |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Another well done trip by the hotel. The only complaint is the food in the restaurant. Not much to choose from. The staff in the rest was very young. Very helpful though catering to the diner's wishes.
Reviewed by traveler from Gallup, NM on June 14, 2006 |
| A Pleasant Place to Stay |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Located just a few blocks off I-25, this hotel has spacious rooms, comfortable beds (I have back problems but slept just fine), proximity to the airport, yet is only fifteen minutes from downtown or the University. The staff are helpful and friendly and there is the added security measure of room key activated access to the residence hallways.
Reviewed by traveler from Alamogordo, NM on May 31, 2006 |
| Really nice for the price |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I am on a pretty strict budget from my employer when it comes to hotels, so am always looking for good deals when on work trips. I was definitely impressed with this hotel, especially considering it was one of the lowest priced ones on the site. As some of the other reviews say, the free breakfast is outstanding compared to the pastries and cereal you'll get at other hotels. Pancakes, eggs, bacon, hash browns... the whole nine yards. Yes, the rooms could use some updating. New carpet and drapes would go a long way. The lobby is very nice, and the rooms don't quite measure up. One good thing for me, being over six feet tall, is that the shower head was actually designed for a normal sized human instead of hitting me in the middle of the back like those at a lot of places. I would definitely stay here again if in Albuquerque.
Reviewed by traveler from Denver, CO on May 31, 2006 |
| NOt Recommended |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Arrived to find this hotel rated as a 3 star had no elevator and air conditioner in room not working. After several notifications to the front desk to get problem corrected (staff said air was working fine, NOT!) finally moved to a new hotel for the night and was able to cool off (in more ways than one).
Reviewed by traveler from Tallahassee, Fl on May 28, 2006 |
| Bit long of the tooth |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| The Airport University Inn is convenient to both UNM and the airport and the staff is attentive and friendly, the overall condition of the grounds is excellent...the rooms however are tired and scared from what appears to be years of neglect. Good value for the area. Be prepared to be happier with the lights off.
Reviewed by traveler from Virginia on May 24, 2006 |
| Great value! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel has a main building and 2 nearby buildings that are part of the hotel, we stayed in the main building. The room was clean and well kept. We had another person w/us that stayed in one of the nearby hotel buildings, his room seemed a little smaller and had an older air conditioner that didn't seem to work as well as ours did. I would recommend staying in the main building. Their free breakfast was very good it was a full buffet breakfast supplied from the nearby resturant. Overall, this was a very nice hotel to stay at and I would recommend it to others.
Reviewed by traveler from Gallup, NM on May 24, 2006 |
| Adequate accomodations, good breakfast. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| Adequate accomodations, but the bedding needs to be updated. Great breakfast. Friendly staff. Rooms could use some updating but was satisfactory. Only complaint would be the beds/pillows & the smoke smell in hallway. Room was clean. Very fair price. There's alot to do & see in ALB & surrounding area, so we were not in the room other than to sleep & shower. Good & instant hot water in showers. Pool & spa looked very nice. Grounds were pretty. Overall we were satisfied & would return.
Reviewed by traveler from Orlando, FL on May 17, 2006 |
| Great Complimentary Breakfast |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Location is a little bit isolated. But their breakfast and service was good.
Reviewed by traveler from illinois on May 16, 2006 |
| Won't stay there again |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Called the hotel to confirm reservation the night before. I told them I had a late flight. They refused to hold a room that was already paid for and demanded a double payment with a credit card. Expedia corrected the problem that night. When I arrived they demanded double payment again. Desk clerks rude. Old hotel. Not well kept.
Reviewed by traveler from Oklahoma on May 4, 2006 |
| good value |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| good value; close to airport with shuttle
Reviewed by traveler from san Diego on May 3, 2006 |
| Great Hotel... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel may be a little old, but it is clean and the rooms are quiet and comfortable. There are free cable-modem hookups to the internet in every room. The hotel staff is just outstanding.
Reviewed by traveler from Sun Lakes, AZ on April 26, 2006 |
| Decent hotel with pool |
Overall: 4 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| I choose this hotel because it was the only affordable one in the part of the city that I needed to stay in that had a pool and a fitness room. Also, there is a pretty good free breakfast. The downside is that it was a bit old and dirty. The carpet in the room had stains all over, and so did some of the lamp shades. There were no "Do Not Disturb" signs available to put on the doors, so Housekeeping woke us up every morning by banging on the door at 8 or 9 am. Another problem is that the restaurant on-site closes very early and there are no vending machines.
Reviewed by traveler from Washington, D.C. on April 19, 2006 |
| OK for the price |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| A good budget hotel. A little worn but clean. Only problem was that my non smoking room smelled of smoke and had cigarette burns in the carpet and the drapes. Cleaning crew had cleaned the room nicely but did not remove the strong smell of smoke from the room. Also lounge closes early at 10:00pm. wanted a drink before bed but was unable to get one.
Reviewed by traveler from Farmington, NM on April 11, 2006 |
| Bathroom was a disappointment |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| The drain in the tub was faulty and I was standing in 10" of soapy water by the time I was done with my showmer. The curtain was flimsy and there was water all over the floor even though I thought I had carefully shut it. The next morning it was the same situation -- nothing drained.
Reviewed by traveler from Billings, Montana on April 5, 2006 |
| Great for the family |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I can't say enough about the breakfast!! You must ask about it, they don't offer the information up front, but it was wonderful! The room was cozy for a family. I liked the security to get into the area where the rooms were located. If you're staying for more than 3 days don't forget to go by and get your key reprogrammed; that was a little frustrating. When it's late you just want to go to bed, not go back to the front desk to get a key reprogrammed, but that was the only inconvenience the entire stay! Our family will go back!
Reviewed by traveler from Amarillo, TX on April 1, 2006 |
| great for the cost |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| ok
Reviewed by traveler from fairfax va. on March 24, 2006 |
| Fantastic hotel. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything was very well done. The breakfast was superb.
Reviewed by traveler on March 19, 2006 |
| Close to UNM |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was able to walk to the UNM campus every morning, Good nighttiime shuttle service
Reviewed by traveler from Laramie WY on March 14, 2006 |
| Great Breakfast and Good Service |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I stayed at this hotel after reading other people's reviews and I have to say they were accurate. The rooms are worn and show their age but are very very clean. Service was exceptional and the breakfast was hot: eggs, hashbrowns, pancakes, bacon, juice, coffee, etc. Great value for the money!
Reviewed by traveler from Wilton, MN on January 30, 2006 |
| Can't beat it for price and convenience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean, comfortable, quiet and convenient.
Reviewed by traveler from Boston, MA on January 4, 2006 |
| I would return but they need some improvements |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| Access to airport is excellent. Staff very polite and accomodating. Room service (food)very good. I had to check out early to catch a plane (4:30 am)and the early am clerk was pretty untogether. I ended up placing my keys on the desk and leaving so I wouldn't miss my plane - I told them they would have to bill me. The main reason I would stay here again is airport access.
Reviewed by traveler from Columbus, Ohio on December 14, 2005 |
| Great hotel and price! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were really impressed with the hotel,the amenities, and the price. The free breakfast buffet was great and we enjoyed the hotel lounge in the evenings. Will definitely stay at this hotel next time we're in town.
Reviewed by traveler from Coal Valley, IL on December 7, 2005 |
| Good value for the hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Efficient, well-situated, good for the price.
Reviewed by traveler from Hays, Kansas on November 29, 2005 |
| Great Rates! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great rates, helpful staff.
Reviewed by traveler from Downey, CA on November 22, 2005 |
| Not as good as expected. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Hotel shows well, but the room furnishings were old and worn badly. Beds were uncomfortable. Very limited cable TV offerings.
Reviewed by traveler from Cincinnati, Ohio on November 10, 2005 |
| just fine |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Very nice and helpful daytime staff. Desk staff at night less so. Transfer service to and from the hotel from the airport was very good. Hotel is absolutely fine, provided you are not looking for anything extra in the way of comfort and want to be close to the airport.
Reviewed by traveler from Santorini, Greece on November 10, 2005 |
| OK if on a budget |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| The location was convenient and the free hot breakfast was very nice, but the room was disappointingly worn, even for a "budget" hotel. I can't say we'd stay there again, but if you don't care about the "newness" of the decor, it was OK.
Reviewed by traveler on November 7, 2005 |
| Convenient, clean |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Very clean room. Fantastic breakfast.
Reviewed by traveler from washington DC on November 2, 2005 |
| Nice hotel, safe area |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This was overall a nice place to stay. The staff was very friendly. The breakfast was okay - convenient, but not great. The food could have been fresher at times. Our shower head was terrible, but the room was clean and roomy.
Reviewed by traveler from Rapid City, SD on November 1, 2005 |
| Hotel Staff makes quick change. |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
1 |
Comfort
3 |
Recommend
Yes |
| This is my third stay in this hotel. I have been extremely satisfied in the past but this last trip I had my daughter and baby granddaughter with me. We checked in and had a crib sent to our room. The crib was rickety and really unsafe. When my daughter pulled down the bedspread,the sheets were filthy and their was a cigarette hole in the bedspread. The hotel staff quickly made a room change and brought another newer crib that was very nice. The staff made the difference! The property is well maintained and the breakfast is superb.
Reviewed by traveler from Salt Lake City, Utah on November 1, 2005 |
| Friendly, helpful staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The breakfasts were great and the waitresses were friendly and helpful. The front desk staff were very helpful assisting us with transportation needs. Very quiet. Highly recommend this hotel.
Reviewed by traveler from Stanwood, Washington on October 17, 2005 |
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