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| Hyatt Regency - Washington DC |
Hyatt Regency - Washington DC in Washington, District of Columbia |
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Hyatt Regency - Washington DC
400 New Jersey Ave NW
Washington, District of Columbia 20001
Call Expedia at: 1-800-551-2409
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Hyatt Regency - Washington DC Reviews
| Traveler Ratings Summary for Hyatt Regency - Washington DC
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Overall: 4.12 |
Service
4.02 |
Condition
4.35 |
Cleanliness
4.40 |
Comfort
4.42 |
Recommend
85.96 % |
|
| Excellent DC hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A businesslike but also very comfortable hotel close to the political heart of the Capitol. No negatives.
Reviewed by traveler from Boston, MA on August 9, 2006 |
| Convenient |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Convenient to Union Station (I used Amtrak very often) and Capitol Hill legislative offices. Also near good restaurants along Pennsylvania Avenue. Room was commodius and well-appointed. Friendly staff, especially assisting with the kiosk check-in and check-out
Reviewed by traveler from Ridgeield, CT on August 3, 2006 |
| Service quality not as good as we expected |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Bellman would not deliver the luggages. Serices not as good as we expected. And gave us bad attitude. We are not so happy for staying there.
Reviewed by traveler on August 2, 2006 |
| Great Hotel. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It had been several years since I stayed at your hotel. During the late 80s and early 90s, I visited Washington, DC for business purposes on a yearly basis and stayed at your hotel. I always enjoyed my stay and being right in the midst of things happening in the area. I was very excited about having the opportunity to stay there again and I enjoyed my stay.
Reviewed by traveler from North Carolina on August 2, 2006 |
| Not centrally located |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| While the hotel was clean and the staff friendly the room size for this caliber hotel was small. There was a $14/day/person extra charge to use the pool/health club area. Only 4 blks to Union Station & the Capital it was too far from most other sites (Nat'l Mall, White House, etc.) Great hotel if you have business on the Hill but not one I'd recommend for families seeing the sites.
Reviewed by traveler from Illinois on July 31, 2006 |
| Good hotel - best for business |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was good - best for business travel and short stays.
Reviewed by traveler from New York on July 18, 2006 |
| Nice walking distance to the capitol and metro and train station. |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Our room was suppose to be 2 full size beds it was not ready they said 30 minutes and still was not ready, so we had to take a roll away bed and a queen size bed. That was the best they could do after an hour wait so we took it. They said they are very busy and the rooms were not all clean. They said we could keep waiting or take that room.
Reviewed by traveler from Corpus Chrisit, Texas on July 13, 2006 |
| Good for location |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Thsi is a very nice hotel with really nice rooms. Don't plan on using the pool unless you want to pay a "nominal" fee. Also, they don't allow food delivery into the hotel so the have their own pizza parlor. Don't order from the pizza parlor unless you are used to eating rubbery, cafeteria style pizza. Not worth it. Search before your trip for a few local spots for food. Otherwise, good service and very clean.
Reviewed by traveler from Scottsdale, AZ on July 12, 2006 |
| Would definitely stay again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel was in a great location. It is a short walk from Union Station and the Capitol. We walked to the Capitol for the concert/fireworks on July 4th and were back to the hotel within 15 minutes. The hotel staff was very friendly and professional. We would definitely stay there again.
Reviewed by traveler from Minneapolis, MN on July 12, 2006 |
| the noisiest hotel ever |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| there were a ton of teenagers staying there and the hotel staff just let them run wild. every night on our floor they were running up and down the corridor shrieking like monkeys. we called the reception desk. they did little or nothing, because the noise did not stop. also, you will get nickeled and dimed to death at this hotel. they have a pool, but it costs you $14 extra to use it. if you consume beer or wine in your room, make sure you hide the bottle in an outside trash can, or they will charge you a cork fee. the list goes on. i would stay somewhere else next time.
Reviewed by traveler from Florida on July 12, 2006 |
| Good location for tourists |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Nice hotel, well maintained
Reviewed by traveler on July 11, 2006 |
| Nice place but could've been cleaner |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| Nice place but could've been cleaner
Reviewed by traveler on July 6, 2006 |
| Mixed Review |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was clean and the staff was helpful, but our room was across the street from the fire department that also deployed an ambulance -- at any hour of the day or night. The hotel was close to the Capitol and the Mall. We could walk to most of the attractions. The bar was situated in the lobby, next to the restaurant, with only a wooden screen for a divider. You could never get away from the smell of cigarette smoke. There was a fee to use the health club-- fair enough, but you also had to pay to use the swimming pool. Apparently, if we had payed a higher rate we would have had some of these things included, but we were never informed of this when we made our reservations, or at check-in. The little extras you usually get ---coffee, newspaper, these all cost extra. Also, this hotel does have suites, but there was no mention of this on the expedia web site. We would have gladly taken a suite while travelling with our two children.
Reviewed by traveler from Cedar Rapids,IA on July 5, 2006 |
| Very Impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This Hotel is a few blocks walk to a Metro Station, The Capitol Bldg, Shopping and Restaurants. Our room was spacious with a large bath. The beds were very clean and comfortable. I would recommend this hotel for all of its conveniences.
Reviewed by traveler from Atlanta, GA on July 4, 2006 |
| Surpasses expectations |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hyatt of D.C. is exactly like every Hyatt that this soldier has ever been to. The staff was superb, as usual, and the service was just the top of the line. They Hyatt deserves six stars instead of the five that they have. I'd go back in a heartbeat.
Reviewed by traveler from Ft. George G. Meade, Md. on July 2, 2006 |
| Its a big Hotel |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| As with most large hotels, the front desk service at check in is rushed and not friendly just because there are constantly people qued up looking for service. As a result, the lobby is very noisy and crowded. Its a good hotel as long as you are not looking for charm and an unhurried staff. Concierge was very friendly and helpful.
Reviewed by traveler from boston, ma on June 28, 2006 |
| Not bad, not bad |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Had a slight problem with the delay checking into the hotel, but there were a lot of people checking in at the same time so that's excusable. Room clean apart from the bathroom that couldve used a bit more work. Beautiful lobby area and nice bar. Nice hotel near a lot of DC attractions.
Reviewed by traveler on June 21, 2006 |
| Good location, reasonably priced |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel is situated in a relatively accessible area. B'fast is decent, nothing overly exciting. Hotel staff are attentive to needs and query.
Reviewed by traveler from New York, NY on June 14, 2006 |
| Good location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great hotel with a clean room and great bathroom. The halls were a bit noisy during the night but that may have only been during my stay. I would recommend this room for seeing the sights but not for getting much rest.
Reviewed by traveler from Phenix City, AL on May 31, 2006 |
| ok for the weekend (value for the price) |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| This hotel is not what I remember, during my young days, when I was just a novice on travel, 20 years and many travels under my belt,I was rather underwhelmed.For a modern higher end chain, it does not seem to have the modern conveniences such as "Bills on TV" , Express Check out. The location is not that convenient - not really close to anything, but close enough that it is silly to take a cab, i.e : Smithsoniam, nearest metro stop is about 10 minute walk for the old. The extra's such as valet parking , dining, coffee is way too expensive for warrent the comfort. It does not warrant the regular rack price that they charge during the week.For the weekenders, as long as walking to get coffee in the morning, the value is there for the room rahter small for today's standard, and no bath tub, only shower at the room that we stayed. (I never thought to ask - when the regular rack rate was about mid ranged/night. that they made a room only with a shower, unlike many a place in Europe, room only with shower is reserved for the budget conscience.
Reviewed by traveler from bergen Country, NJ on May 31, 2006 |
| Very Nice hotel in walking distance to the sites |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was clean and the people working were very nice. The one thing i did not like was all the extra charges. There was a charge to make local calls, charge to use pool and workout facilities, and the water bottles in the room were $3.75 a piece for an ordinary 20 oz bottle of water. The least they could do is give them to you complementary. But if you are looking for a place to crash that is clean, cheap, comfortable, well maintained, and in the city then I recomend this hotel.
Reviewed by traveler from New Castle, PA on May 24, 2006 |
| great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is very convenient to Union Station, major sight seeing spots and the metro. Staff made the stay completely hassle-free and early check-in was helpful. Finding a handy spot to eat other than Union Station was difficult, however.
Reviewed by traveler from Bronxville, NY on May 18, 2006 |
| Very impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great staff; nice fitness center; very helpful concierge
Reviewed by traveler from Boston MA on May 17, 2006 |
| Excellent quality, value and service! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I made my reservation the day before arrival. I was thoroughly impressed with the entire hotel scheme; service was outstanding and the room accomodations were superb. I had an issue with my room key and within 3 minutes a member of the hotel staff was up to my 9th floor room to check the problem and he proceeded to have a new key made and hand delivered it within 5 minutes. I did not dine at their restaurant and cannot comment on such. I highly recommend this fabulous hotel!
Reviewed by traveler from N.C. on May 16, 2006 |
| Good value and location |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My girlfriend and I stayed at the Hyatt on 4/28/06. As most of the positive reviews here have stated (which I read before booking our stay), our experience was very good overall for the price and especially, the location. The bed was extremely comfortable and the room/hotel was quite good. I was aware of the potential noise from the street due to the proximity of the hotel to a fire station, but we fortunately had a quiet nite. For those simply sightseeing within the general area, I recommend taking advantage of the 24 hr parking at the hotel and walk or take the public transportation to get around.
Reviewed by traveler from Pittsburgh, PA on May 13, 2006 |
| there are better places to stay |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
5 |
Comfort
2 |
Recommend
No |
| not worth the price.
Reviewed by traveler on May 10, 2006 |
| Nice hotel, Friendly service, Close to DC sights |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Very nice hotel, Close to all DC sights. Shuttle service from airport. A bit on the noisey side being across from a fire station. Sight seeing trolley picks up at this hotal. Staff was friendly and helpful. We were able to extend our checkout time three hours at no charge.
Reviewed by traveler from Chicago, IL on May 10, 2006 |
| Would definitely stay here again. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is in a great location, close to everything. Staff is courteous and friendly. The rooms are well kept. I plan to make this my hotel of choice when in Washington, DC
Reviewed by traveler from Ottawa, Ontario Canada on May 10, 2006 |
| Centrally located but........... |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Lobby leaves a lot to be desired (strange odor on entry each time)and lighting is depressing; concierge service needs great deal of improvement; overall satisfied; sheets should be changed every other day (stayed for 4 nights and were not changed once)
Reviewed by traveler from Miami, FL on May 10, 2006 |
| Why can't we register? |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was nice but the problem was check-in. We were supposed to be in able to register at 3:30PM and couldn't register till after 7:00 PM because they did not have an available room for us although they did have our registration.
Reviewed by traveler from Marcy, NY on April 30, 2006 |
| Good location but some problems |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Excellent location for sights. Beware this is a busy place. We had initial problems with beds despite early reservations. Towels, etc. were sometimes hard to get. Staff seemed to do their best to resolve problems but it was frustrating. One piece of luggage was left by porter but was FedExed for next day delivery.
Reviewed by traveler from New Hampshire on April 28, 2006 |
| A short walk from the Union Station |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Comfortable business hotel in a good location. Electronic airport-style check-in to avoid front desk lines.
Reviewed by traveler from New York on April 26, 2006 |
| Place was just OK. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Not quite what I expected from a Hyatt Regency. The hotel is pretty old and needs an upgrade (e.g., the lines for the elevators where always backed-up because they appeared to be constantly breaking-down).
Reviewed by traveler from Orange County, CA on April 26, 2006 |
| good sirvice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| good location
Reviewed by traveler from kirkland, wa on April 24, 2006 |
| Great beds |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I've never slept on more comfortable beds, or had such nice pillows in a hotel. The hair dryers are another plus. They're full sized just like the one you use at home. The soap, shampoo and lotions provided by the Hyatt are a step above most. BUT...if you want a bottled water, you'll pay $4.00! Find another place for meals and incidentals.
Reviewed by traveler from Boston, MA on April 19, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I really enjoyed the restaurants, but when we arrived no room was available to meet our specifications so we had to move the next day. After we moved our stay was fantastic.
Reviewed by traveler from Los Angeles, CA on April 18, 2006 |
| Very Comfortable, Very Convenient |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hyatt Regency gave us superb service. They were eager to help us in any way they could. The room was like a home away from home and we were completely satisfied. The only hitch was the cost of hotel food-- The high cost for the restaurant was expected, but the breakfast/snack/pizza counter was a little steep. Ten dollars for a ham sandwich and $12 for a foot square pizza was a little outrageous. I fully recommend the hotel otherwise.
Reviewed by traveler from Duluth, MN on April 18, 2006 |
| Clean rooms, but watch the restaurant service |
Overall: 3 |
Service
2 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was clean, front desk and bell service wonderful. No complaints, except for the restaurant. Because we wanted take out, they made us wait outside the restaurant, even though the place was almost empty. They were rude and discourteous. The breakfast there costs $20!
Reviewed by traveler from Baton Rouge, LA on April 18, 2006 |
| Will be returning to DC |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Pros: The Hyatt Regency was a convenient place to stay. You are three blocks away from Union Station from where you can board the Amtrack and metro. This is one of the places you can buy your tickets for the Trolley Tour, day and night tours, and this is the starting point for both as well. We had a positive experience with the hotel food however it was a bit expensive. Union Station has several places to choose from for your eating enjoyment. There are two in particular that we enjoyed, both are located on the first floor, in front of the book store (they open at 6:00 a.m.). Breakfast was great there and very reasonable. The staff was very friendly and helpful. Our room was clean and comfortable. Cons: The only drawback, during our stay, were the number of highschool students who stayed on the same floor as us. They were extremely noisy even after I contacted Security. We were also located in the front side of the hotel where the taxi drivers wait for customers. You could hear them talking as well as their dispatch radios. The firehouse is also in front of the hotel and they received many calls while we were there as well as the paramedics.
Reviewed by traveler from CA on April 18, 2006 |
| Great hotel, great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was very comfortable---rooms and bathrooms were very spacious and well-decorated. It was also within very easy walking distance of the Capitol end of the National Mall and Union Station.
Reviewed by traveler from Charlottesville, VA on April 12, 2006 |
| This place was a real value |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean, well appointed king size room within walking distance from Union Station. Friendly courteous staff provided quick and early (11:30 AM)check in. Easy walk to most attractions.
Reviewed by traveler from Fairfield, CT on April 5, 2006 |
| Not Impressed |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Noisy rooms, required multiple moves to get into a room in whcih you did not hear the people in the room next door, and the traffic noise was manageable. Addiitonally it is not well situated for access to the sites and easy walking to restaurants, night life in the area. Would not recommend as a place to stay if you are there to be a tourist.
Reviewed by traveler on March 30, 2006 |
| great hotel overall |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| The hotel was great. I requested a non-smoking room, but the room was very "stuffy" the smell would not go away even with the A/C blasting. Room and bed were comfortable.
Reviewed by traveler from California on March 29, 2006 |
| Good time at the Hyatt |
Overall: 5 < | | |
