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| The Westin O'Hare |
The Westin O'Hare in Rosemont, Illinois |
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The Westin O'Hare
6100 N River Rd
Rosemont, Illinois 60018
Call Expedia at: 1-800-551-2409
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The Westin O'Hare Reviews
| Traveler Ratings Summary for The Westin O'Hare
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Overall: 4.40 |
Service
4.37 |
Condition
4.43 |
Cleanliness
4.40 |
Comfort
4.60 |
Recommend
96.67 % |
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| Great family getaway |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our family of four recently stayed here while we were in Chicago. It was very easy for us to walk to the train station (or you can drive to the station and park for $3.00) and get into the loop. Our breakfast at the Benchmark Restaurant was very good and our 5 year old daughter ate for free. There are plenty of great options at the buffet. My wife and I were able to use the workout room and watch our kids in the pool at the same time through the glass walls. The beds are very comfortable and allow a great nights sleep. Just be sure to tell kids not to touch the items in the in-room snack bar. They are electronically monitored. I would recommend this hotel as a home base to see Chicago.
Reviewed by traveler from St. Paul,MN on July 12, 2006 |
| Can't Wait to go back- |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Can't wait to go back. Very convinient located. Close to Airport and CTA-Blue Line. They Hotel shuttle even take you to the CTA-blue line at your request. Staff is very friendly.
Reviewed by traveler from Las Vegas, NV on July 12, 2006 |
| Very Nice for the Price |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| My husband and I enjoyed the ambience and decor of the West O'Hare. Although it is a very large hotel, the noise levels were at minimum and the efficiency of the staff both in the restaurant and bar and at the front desk, made it easy to forget that there were other guests to take care of besides us. The beds/bedding were especially relaxing and comforting.
Reviewed by traveler from Milwaukee, WI on July 12, 2006 |
| Not bad at all... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The service was great and they were really understanding about the fact that we took everything out of the mini bar to try to fit a pizza box inside and then got charged for the contents (they revoked the charges - whew!) The fresh fruit in the lobby was also nice. I do wish the hotel bar had stayed open a little bit longer, but hey, just because we're staying all night, the employees probably don't want to, so I got over it...
Reviewed by traveler from Nashville, TN on July 12, 2006 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very impressed with the Westin Hotel. The staff was very friendly and informative about the happenings in Chicago. The hotel is conveniently located near O'Hare Airport. We were able to walk to nearby restaurants as well as the train station to get downtown. The presence of police patrol made walking about at night even safer. I would definitely recommend this hotel to travelers and look forward to future reservations at the Westin O'Hare.
Reviewed by traveler from Cleveland, OH on July 12, 2006 |
| Be prepared |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| A four-star hotel for such a low price? Yes, and there are several catches: 1) It's close to the airport, which is good, but it's 35 minutes by train to the city. Go twice in a day and that's over 2 hours gone from your leisure time. Good: the hotel shuttle will take you to the train station, but you'll probably have to wait for that, too. 2) The only restaurant in the hotel that was ever open was pricey, $18.50 per person just for breakfast, gratuity not included. The cafe was never open while we were there, and the lounge shut down before 10 each night. 3) Don't move anything in the mini-bar.
Reviewed by traveler from Nashville, TN on July 12, 2006 |
| A great value |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was pleased to get an excellent rate for a 4-star hotel. The Westin beds are better than we had heard. We did not want to leave them! Fitness facility is excellent, although one evening someone left puddles of water in there after swimming. :( Several elliptical machines and treadmills, and a full line of weightlifting machines and dumbbells. The pool and spa are nice, with a view of driving/hurrying motorists. Makes you feel relaxed just looking at them.
Reviewed by traveler from Charlotte on July 11, 2006 |
| Computer Access |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Westin O'Hare has one of the best computer set-ups I've ever seen for a hotel. Right off the lobby is a big, square table with 4 computers. Printers are in the drawers of the desk and there is a copy area off to the side. Not an elaborate "business center" like a lot of hotels catering to busines travelers but it works!!
Reviewed by traveler from Rancho Mirage on June 21, 2006 |
| Hotel near O'Hare |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Westin at O'Hare, like other Westins I've stayed at is clean, friendly, and attractive. The only negatives that I can come up with are in regards to dining opportunities. There is no cafe facility which is available during regular hours that is reasonably priced. There are no near restaurants, so dining out is an expensive cab ride.
Reviewed by traveler from Sioux FAlls , SD on June 14, 2006 |
| Check out |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The only dissatisfaction I had with the hotel was that video check out was unavailable and I had to wait in line to check out. It took almost one half hour to check out which is ridiculous. I was late for an appointment as a result.
Reviewed by traveler from nebraska on May 31, 2006 |
| Very nice but expected more for the high cost |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Very nice hotel with an upscale lobby and courteous staff. I attended a show at the Donald E. Stephens Convention Center. It was a bit of a hike to the convention hall but worth it because of its much closer proximity to the restaurants than the other hotels. Right around the corner are 2 restaurants. I had an awesome steak dinner at The Rosewood. Next to that is a more casual pizza place with authentic Chicago-style deep dish. If you must, there is also a McDonald's within stone's throw. The heavenly bed was excellent and the room was clean. I slept like a rock. I was disappointed that I had to pay extra for internet access (and it wasn't even wireless!) I also felt nickel and dimed by the charge for the warm bottle of water on the dresser. Thought they could have thrown that in with the high room rate.
Reviewed by traveler from Green Bay, WI on May 17, 2006 |
| I love Westin |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I always seek out Westin, because the beds and the bathrooms are fabulous. In the Westin Ohare, this is the case too. The hotel gym facilities are also quite nice -- new equipment and enough of it. Plus, I got a massage planned at the last minute, and the spa stays open late -- until 10PM. My one complaint is that there isn't much to choose from for eating -- the cafe has a very limited menu and the dining room seems too formal for a quick bite.
Reviewed by traveler from New York, NY on May 10, 2006 |
| You'll Sleep Well! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Heavenly bed with lots of feather pillows and 2 layers of sheets and down blankets - reserve the KING SIZE folks! Nice bathroom - good shower, big shower area, cosmetic mirror, soft lighting so you don't look like death warmed over. Courteous staff. Spacious rooms (I was able to do yoga) with wall-to-wall window area. Full length mirror in dressing area. Good for business travelers - hi speed, work area, sofa, safe, valet, shuttle, decent restaurant and separate bar with flat screens for games.
Reviewed by traveler from Richmond, VA on April 5, 2006 |
| Very Nice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| the hotel was very nice, comfortable and great staff. Would definatly would go back.
Reviewed by traveler from Wixom, Mi on December 29, 2005 |
| The Heavenly Beds ARE Heavenly |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The room had nice decor. The beds which are famous for being 'heavenly' were exactly as promised... Heavenly.
Reviewed by traveler from Sacramento, CA on December 28, 2005 |
| Good Service, Very Comfortable |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| All in the hotel was very good. The Service was good and the quality of the rooms are pretty good
Reviewed by traveler from Mexico City on November 30, 2005 |
| Solid value, very convenient |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It's a standard Westin hotel, which means it was well-maintained, clean, had great facilities, and good customer service. Not the most unique hotel I ever stayed at, but very convenient to the city, the suburbs, and the airport.
Reviewed by traveler from Boston, MA on November 10, 2005 |
| excellent and close to Ohare |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful lobby and nice updated rooms
Reviewed by traveler from New Jersey on November 2, 2005 |
| Hotel nice, skip the restaurant!! |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was nice, especially for being so old (they were celebrating their 75th anniversary). Having worked in hotels before, the level of upkeep was tremendous! HOWEVER. . . their main restaurant was absolutely Horrible. We ordered the Prime Rib Special ($39.99 per person), medium rare. I have NEVER had such a tough prime rib in my life! My hands were actually cramping up trying to cut it! (at 31 years old, I do not have weak or arthritic hands!) Our baked potatoes were dry, dry, and rock hard. We didn't comlain to the manager, because we just didn't want the bother.
Reviewed by traveler from Baton Rouge, LA on October 26, 2005 |
| Fabulous Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had seen the ads for the "Heavenly" Westin experience, and thought "yeah, sure" but we were more than impressed by this hotel. The service was friendly and efficient (although they could have used a couple more staff at the front desk) and the room was more than we could have asked for. The bed and shower were truly Heavenly! If we should ever return to the O'hare area, we will certainly choose this hotel again.
Reviewed by traveler from Las Vegas, NV on September 3, 2005 |
| Chicago Visit |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Forgot credit card, Hotel rep. was not very helpful or empathetic.
Reviewed by traveler on July 13, 2005 |
| Hotel Staff Fantastic |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The staff was wonderful and very helpfull. Our bags were lost and they really went the extra mile to help us out. The room was nice, my favorite part was the blankets and pillows. My husband liked the bed itself, it was not like laying on the floor. Everything was quite and had a nice atmosphere.
Reviewed by traveler from Lubbock, TX on June 1, 2005 |
| Not that impressed |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Parking was $16.00/day
Reviewed by traveler on May 31, 2005 |
| Convenient to O'Hare |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Standard fare for the class of hotel. Room rate was good.
Reviewed by traveler from Everett, WA on May 25, 2005 |
| Negative front desk and luggage help |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything is great except that the luggage help is very SLOW and the front desk really doesn't care about that. Overall, the experience was good. I would go back since the price is reasonable. They should hire more bell boys.
Reviewed by traveler from Champaign, IL on May 18, 2005 |
| Comfortable and Convenient |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Proximate to O'Hare and a great hotel to boot. Quiet, spacious rooms, with the famous beds Westin is know for - I almost overslept for my business meeting! Great exercise facility - almost like your own local gym.
Reviewed by traveler from New York, NY on May 18, 2005 |
| I would stay here again |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was excellent. Our stay was on a Friday night, so business people were gone, and the atmosphere was very relaxed. Our very favorite amenity was by far the Heavenly Bed. I have never slept in a more comfortable bed before.
Reviewed by traveler from Nixa, MO on May 11, 2005 |
| Nice, but not 4 stars. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Simply, nice, just not four stars.
Reviewed by traveler from Midland, MI on May 11, 2005 |
| Best O'Hare airport hotel I've stayed at in 25 years traveling |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Period.
Reviewed by traveler from Lincoln, MA on May 10, 2005 |
| Worst experience!! -avoid it, if you are staying weekends |
Overall: 2 |
Service
1 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Stayed Friday and Saturday. My Friday stay was pretty comfortable. However the wedding party they booked on saturday was as rowdy as I have ever seen. There people people hollering at each other till 3:30 am in the hallways. Doors were slamming every 5-10min. intervals. As I called the front desk at about 2:00 am., they sounded as if they had no control over the situation as the noise and loud music coming from the rooms till morning hours. I would've got out of there if I was not traveling with a small child. By far, one of the worst experiences I've had for a long time. Not expected from Westin brand.
Reviewed by traveler from Kansas City,MO on May 9, 2005 |
| would not go back |
Overall: 1 |
Service
1 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Spent 2005 New Years holiday weekend. Very little security. Lots of noise in hallways Fire alarm set off twice in middle of night by party goers, forcing all guests to evacuate the building. No help for any guests from security or any staff. All guests including children and elderly were left to get themselves back to rooms. Piercing alarms went off and on for two hours!
Reviewed by traveler from Minneapolis on May 7, 2005 |
| Westin O'Hare |
Overall: 3 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
No |
| Hotel was classy but I won't stay there again. Pay to park everytime you leave and come back. Sunkin bar not open until night. Food very expensive. Don't touch anything in the mini-bar or min-snacks. They are on a sensor, once you touch them you are immediately charged an outrageous amount for them. Didn't know this until after we touched!!
Reviewed by traveler from Summit Hill, Pa. on May 4, 2005 |
| Very nice hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I really liked the fact that they allow dogs. However in the future I'd suggest if people make reservations specifying they have a dog, allow them a lower floor room. It's quite a chore going up and down the elevator and the long walk through the lobby just to take the pup outside.
Reviewed by traveler from Cincinnati, OH on March 9, 2005 |
| We really enjoyed our stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed at the Westin O'Hare for Valentine's Day weekend and had a wonderful time. The Heavenly Bed was really wonderful! The towels were larger than most hotel towels and the standard room was quite large. The staff was very friendly. The bed itself is worth the stay!
Reviewed by traveler from Indianapolis on February 14, 2005 |
| Just ok for a Westin |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The bed was great as usual, but the room was a bit dated. Easy to and from the airport.
Reviewed by traveler from Abingdon, VA on January 14, 2005 |
| Just What The Traveller Requires |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The employees were friendly and attentive. The rooms were very clean and the beds were extremely comfortable. The hotel is very convenient to OHare Airport and the hotel had excellent shuttle service to the airport. Also, the hotel was very quiet with no street noise, thus sleep was very deep and reasonally priced.
Reviewed by traveler from Kenmore, WA. on January 12, 2005 |
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