|
| Home | Bahamas
| Wyndham Nassau Resort & Crystal Palace Casino |
Wyndham Nassau Resort & Crystal Palace Casino in Nassau, Bahamas |
|
|
Wyndham Nassau Resort & Crystal Palace Casino
West Bay Street Cable Beach
Nassau, Bahamas
Call Expedia at: 1-800-551-2409
|
| |
|
Wyndham Nassau Resort & Crystal Palace Casino Reviews
| Traveler Ratings Summary for Wyndham Nassau Resort & Crystal Palace Casino
|
Overall: 3.33 |
Service
3.31 |
Condition
2.97 |
Cleanliness
3.49 |
Comfort
3.62 |
Recommend
64.10 % |
|
| Great for first time Carribbean Travelers |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Very decent and clean atmosphere. Classy decorated environment in lobbies and rooms. Pool/beach area are nice. Best asset is casino, hands down.Housekeeping is immaculate! Very courteous and professional staff. Would have preferred more variety of eateries but overall not bad for my first travel there.
Reviewed by traveler from PA on May 30, 2006 |
| Can't wait to go back, very comfortable hotel. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This was a great place to stay, they had everything to offer for comfort and relaxation.
Reviewed by traveler from Arkansas on May 24, 2006 |
| Very poor quality for a Wyndham Hotel |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| Upon arrival and departure clerks were not friendly. Room was not clean - patio door was very dirty Brought food into room and set it down and walked away, when I returned small black bugs were over it. Bathroom floor had broken tiles
Reviewed by traveler from Cleveland, Ohio on May 24, 2006 |
| Would definately go back |
Overall: 4 |
Service
2 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was reading before I left that the hotel was run down and needed and update and to our pleasant surprise that is exactly what they are doing. It also wasn't run down or in that bad of shape. We had a room in the casino tower that was completely redone. Everything was new so I have no complaints about the room. They were doing construction but it didn't bother us at all, we couldn't even hear it unless we were traveling through the hotel. The Wyndham itself was clean and in great condition. Service wasn't great but I think that's par for the islands, they move on island time. The pool and the beach were beautiful and the casino was as good as any other casino I have been to. If you are looking for a great place to stay at an affordable price this was perfect.
Reviewed by traveler from Boston, MA on May 17, 2006 |
| Best Bang for the Buck |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The rooms were clean, and staff was helpful. They appear to be renovating soon. Pool was nice, Great Fresh Fruit Rum Bar across the street, and affordable restraunts nearby, mini straw market across the street. Snorkeling was great on the reef nearby, Family had fun parasailing. They need to update the kids pinball and video game room, most was broken down and not working, even the pool table was broken, which were things we tried to do with the kids at night. I would go back in a heartbeat.
Reviewed by traveler from Lake Oswego, OR on May 3, 2006 |
| I would definitely book this hotel again. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The hotel was nice but the rooms in the M tower did not have much of a view. We overlooked a dumpster. However, the room was large and pleasant and overall the hotel was very nice.
Reviewed by traveler from Peabody, MA on May 3, 2006 |
| Decent Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is a decent value with the exception of food and drink. The rooms are clean, good service, people are friendly and you can find places to just relax. I personally wish they could let up on the music on the beach for more relaxation. Get out early to reserve your chaise - but don't be stingy! Lots of families vs. teenagers next door.
Reviewed by traveler from New Haven, CT on April 26, 2006 |
| Tourist trap |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| The service is mediocre and amenities at this hotel are vastly overpriced. Watery rum drinks for $7 from the poolside bar, $12 for bagels and a cup of coffee, and they wanted $1.50 for the sprinkles on my son's ice cream! Plus the pool was out of commission two of the four days we were here. Stay here if you have no other options or like casinos, but otherwise look for a smaller inn away from Cable Beach.
Reviewed by traveler from New Haven, CT on April 26, 2006 |
| Very Average |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| It was an okay place. The staff were not very friendly. Literature says you could use the two adjacent hotels, but this meant pools only, not charging things to your room. Had to walk next door to get to beach.
Reviewed by traveler from Greenville, NC on April 26, 2006 |
| Rude Staff |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| The workers were extremely rude. One situation of many... The bell hop brought 3 small bags up to my room. I went to hand him a tip. He apperently did not like the amount. He says just loud enough for me to hear, "Good god man!" Then he stared at me with a disgusted look while he walked out of the room. I am not a cheap person. I gave him a good tip but he expected more. That set off the vacation in a bad way. I experieinced other rude incidents but I only have 1500 character max. I do not recommend this hotel!!!!
Reviewed by traveler from San Ramon, CA on April 26, 2006 |
| beautiful view |
Overall: 4 |
Service
2 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| older resort they say will be completely updated by 2007. rooms old carpet and are due for updates. food at hotel and thru out the area very expensive. we had a great time though weather was great, hot and sunny. staff friendly but "on their own time". take the number 10 bus to get down town. ask questions bus servie stops early actually everything shuts down at five o'clock.
Reviewed by traveler from michigan on April 15, 2006 |
| Poorly designed hotel, service is abysmal, not a good value |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| For the price, this is not a good value at all (but is any place in the Bahamas??). The hotel looks and feels like it was designed by an amateur architecht back in the 70's. The service is abysmal and the taxes-slash-service charges are never ending ($15 per day/per person, etc). The casino is ghetto, the beach small, and help is obnoxious and unfriendly.
Reviewed by traveler from Boston on April 11, 2006 |
| Nicest beach |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Sure it's a dated hotel, but the beach is one of the nicest around! Clean, soft sand..food is very good in Black Angus Restaurant and make sure you say Hi to Sean in the bar there! We had a great time!
Reviewed by traveler from Richmond, Va. on April 5, 2006 |
| Fun in the Sun |
Overall: 4 |
Service
2 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was fairly nice for a decent price. The service was very bad and unfriendly, but the building and casino was great. The water slide also gets and A+. Return visit probable.
Reviewed by traveler from State College, PA on March 24, 2006 |
| Definitely would go back to this hotel! |
Overall: 5 |
Service
2 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great hotel!Very nice and clean and best kept that I saw on the island, best beach, especially for Spring Break! Tons of music...the staff were kind of rude, but the hotel and beach and convenience makes up for it. If you are going to stay at this hotel, bring LOTS of money for food, it is very expensive.
Reviewed by traveler from Boston, MA on March 23, 2006 |
| A great place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Room was very spacious, nice views, great beach, good restaurants although a little costly. Good Location, far enough from the downtown for quiet but close enough to visit. Friendly staff and fun casino.
Reviewed by traveler from Crown Point , IN on March 23, 2006 |
| Great Beach, Hotel needs a facelift. |
Overall: 3 |
Service
5 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| I had a great ocean view and sand and water were right there, however hotel is looking very tired for the price paid. The staff was very friendly and heplful.
Reviewed by traveler from San Francisco, CA on March 23, 2006 |
| Past Its Prime |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This resort was built in the late 70s or 80s and hasnt seen any renovations since. The service was pretty good but the overall condition of the hotel was lacking. The casino catered to the low betters. If you are looking for a 'total' experience, I would recommend staying at another place, unless you want to relive old glory days!
Reviewed by traveler from Orlando, FL on February 25, 2006 |
| It was OK. |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Wasn't what I expected but it was OK.
Reviewed by traveler from New York on February 23, 2006 |
| needs updating |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Hotel is in need of updating. Staff not interested in repairs. Restaurants poor, especially "Seaside Buffet".
Reviewed by traveler from Chapel Hill, NC on February 15, 2006 |
| Very clean and comfortable. Wonderful view. |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything was so nice. It really needs an updating but the lobby is beautiful. The people were so nice, bus service fast and shopping great. I was delightly surprised to see how openly religious the people of Nassau,Bahamas are, unlike America.
Reviewed by traveler from Brandon, MS. on January 11, 2006 |
| Not bad at all!!!! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Although I read critical statements about this hotel I experienced just the opposite. It was a very nice and relaxing place to stay. We spent this past New Years Eve there (Dec. 30 - Jan 2) and had a great time. There is a lot of work going on but it never once disrupted our stay in any way. Just remember to take a little extra money for eating expenses. Its a little pricy.
Reviewed by traveler from Louisville, Kentucky on January 10, 2006 |
| Read My Review |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| For all those people who complain about this hotel even the slightest, are just those people who complain about everything. This isn't a 5 star hotel, so go with the proper expectations. This was a perfect place for someone not wanting to spend a ton but get the resort experience. Yes there are renovations, yes the hotel is older. But you won't find a better staff who are genuinely interested in you having a memorable experience. Oh and the views... breathless.
Reviewed by traveler from Ann Arbor, MI on January 6, 2006 |
| Not impressed |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Hotel was ok, but I wouldn't go back until the renovations are complete. The only food was within the hotel & was so-so and overpriced for what you get.
Reviewed by traveler from boston, ma on December 21, 2005 |
| Deceent Hotel |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Had a great trip, Nassau was great, but not overly impressed with the accomodations.
Reviewed by traveler on December 21, 2005 |
| A great family vacation |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We had a great time staying at this hotel. This is the second time we've stayed at this hotel. The room was cleaned every day by noon and we had a great view of the ocean. Lots of activities were also available. Dolphin encounters was the most fun and well worth the dollars for families. We plan to come back and pay the extra dollars to actually swim with the dolphins.
Reviewed by traveler from Kansas City on December 12, 2005 |
| Still Our Favorite Bahamas Destination |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I have been going to this hotel for over 20 years. This Hotel is a great value.If you are looking for lavish rooms and suites you need to go to Paradise Island.The people here are friendly and very helpful. When it comes to the food on property, they are not afraid to ask for your money. I would recommend trying the local fare at Arawak Cay. If you don't mind spending a little money, the food in the Steakhouse in superb. During the day there is plenty to do or nothing to do...it is up to you. My only complaint is thatthe pool was very , very cold. All in all it is a great place to stay and my wife and I will definitely be going back.
Reviewed by traveler from Naples, FL on November 30, 2005 |
| We liked it |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| My husband and I went for 7 nights. We had an ocean front room. The rooms could stand re-painting and new carpet, but we were satisfied with it. We had plenty of room and it was comfortable. The view was spectacular.
Reviewed by traveler from Southern New Jersey on August 30, 2005 |
| Would not stay at this hotel again |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The room was okay, but the bathroom was filthy with mold in the shower. The quality of service at the hotel was poor. It took hours to get clean towls. The safe in the room was not free to use. The service at the restaurants was slow and the majority of the servers were rude. The hotel often ran out of towls to use in the beach area. Also it was difficult to find a chair at the beach.
Reviewed by traveler from Virginia on July 21, 2005 |
| Enjoyed our stay |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| My family and I stayed at the Wyndham the week before Easter. It was ok if you like "Spring Breakers" but the hotel was accomodating in assigning us to rooms in a tower that was quiet and we heard no noise at all. The suites are ok, but not worth the extra money because the standard rooms are big enough. If you plan on going to the casino or the restaurants, request to stay in the tower closest to those areas. The spa was nice but I do not recommend the massages because all that I could hear was the noise coming from the beach. We would return to the Wyndham but would also consider staying at an all inclusive resort because the food is ASTRONOMICAL.
Reviewed by traveler from NC on June 16, 2005 |
| Beautiful view |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Wyndham was very large- we stayed in one of the towers. The balcony view was gorgeous and the room was clean. I liked the spacious bathroom sink counter and mini fridge. Pool and beaches were nice.
Reviewed by traveler from Baltimore, MD on June 11, 2005 |
| Stunning view |
Overall: 5 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband and I went here for our anniversary and enjoyed it very much. Our room was on the top floor in tower F so we had a great view of the ocean. The hotel is older so there was some paint chipping in the bathroom and the toilet looked a little worn. However, the room was still clean and bright and the furniture was in good condition. We also felt very comfortable leaving valuables in the room. The restaurants in the hotel were very expensive (slice of pizza $6.75) but the restaurant next door, Cafe Johnny Canoe, was amazing and well priced. (HUGE hamburger with a side, enough for two, $9.) The desserts there are delicious too. Another tip is to use the ATM across the street from the hotel, Scotiabank, because it doesn't charge a service fee. The one in the hotel charges $5 per transaction. There is also a Scotiabank downtown near the Straw Market.
Reviewed by traveler from Portland, OR on June 1, 2005 |
| Wyndham Nassau |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Overall the hotel was good, and we had a lot of fun. The staff is really easy going and they even have an mc and music during the day at the pool. On the flipside, although the hotel itself was reasonably priced, the food and drinks in the hotel are rediculously expensive and I'm from NYC. However, beer and food seemed to be overpriced everywhere on the island. All the food was really good though.
Reviewed by traveler from New York, NY on May 31, 2005 |
| Nice place |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Has it all - beach, pool casino. Just a nice place to stay, service was good. Brunch is a bargin.
Reviewed by traveler from Fairfield, CT on May 31, 2005 |
| Not worth the deal |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| not impressed. besides the poolside grill, the food was subpar and overpriced. the "duty-free" liquor store in the hotel was overpriced, and always closed during the day because the staff was "on break". (Buy your alcohol downtown on the first day). finding a chair at the pool was nearly impossible, to the point where people would place items on chairs after leaving the bar the night before to reserve a chair for the next day. the reason being is that the hotel lets the cruise ships use the pool during the day. getting a towel at the pool took a minimum wait of at least 30 minutes (this happened on four separate occasions). the "private beach" is a man-made cove that keeps the water stagnant and therefore stinks. Broken skylights in the lobby had still yet to be repaired after the hurricanes that had passed six months prior. The rumor around the hotel was that the hotel had been sold, explaining the lack of care and ammentities. If you haven't figured it out by now, i don't recommend the crystal palace.
Reviewed by traveler from Philadelphia, PA on May 30, 2005 |
| A good choice, would do it again |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is in need of some renewing but efforts are under way to spruce it up a bit. There are eatery choices just outside the hotel for those not wanting to spend a large amount each meal. The pool bar seems to close too early(common for the hotels here) and drinks are pricey but quite good. There is not alot of access to the beach from this hotel. Otherwise, the location is fine and it's easy to jump a bus or taxi into town or hang out and take in the casino.
Reviewed by traveler from Seattle, WA on May 29, 2005 |
| not impressed |
Overall: 2 |
Service
1 |
Condition
1 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| will not return or recommend
Reviewed by traveler from chicago Il. on May 25, 2005 |
| This Hotel was OK |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I had read some bad reviews on this one - but in all honesty - I was very satisfied with the hotel and the overall value. The hotel sits on a nice section of the beach. The room was clean and good quality. The only negative was the people who work there all seemed to be moving in slow motion. But, I guess that goes with the Island. Overall - I had a nice stay.
Reviewed by traveler from Jacksonville, FL on May 25, 2005 |
| Nice |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Loved being on the ocean on beautiful Cable Beach. Also had a beautiful pool. Staff were friendly and helpful. Room was kept clean. For the price, the bathroom tub was in very poor condition. It was also annoying that there were timeshare representatives near the lobby that bugged us each time we walked by to set up an appointment with them. But overall, a nice place to stay and only a short bus/cab ride to the city of Nassau.
Reviewed by traveler from Rochester, NY on May 25, 2005 |
| OK but not all we expected |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Not the greatest for the price but they probably have some better rates. The grounds pool area and beach were great. Rooms a little out dated but OK. WE enjoyed our stay.
Reviewed by traveler from Dallas, TX on May 24, 2005 |
| Great Hotel |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The resort itself was a wonderful place to stay. Rooms were pretty clean, but could use some updating. Overall a great place to stay.
Reviewed by traveler on May 18, 2005 |
| Way too resorty |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Music blasting all day long on the beach, not relaxing at all!
Reviewed by traveler from NYC on May 18, 2005 |
| view was beautiful |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| room needs some upgrades
Reviewed by traveler from atlanta on May 18, 2005 |
| |
