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| Clarion Hotel West |
Clarion Hotel West in Omaha, Nebraska |
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Clarion Hotel West
4888 S 118th St
Omaha, Nebraska 68137
Call Expedia at: 1-800-551-2409
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Clarion Hotel West Reviews
| Traveler Ratings Summary for Clarion Hotel West
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Overall: 3.00 |
Service
3.05 |
Condition
2.70 |
Cleanliness
3.35 |
Comfort
3.10 |
Recommend
60.00 % |
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| Worst Place I have ever been to. |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| This hotel was so dirty we didn't stay.
Reviewed by traveler from Overland Park, KS on July 15, 2006 |
| We thought it was nice |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| After reading the reviews, we weren't looking forward to staying at Clarion. It is actually a nice hotel, the rooms were pretty clean, the staff was polite, and overall we were pleasantly surprised. Although we were put in a Smoking Room by Expedia they were willing to move us to a Non-Smoking room once a vacancy was available. The elevator is outdated and the pool was small, but other than that the hotel was a great stay!
Reviewed by traveler from Texas on May 31, 2006 |
| OK hotel but with some problems |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The room was fine. The staff were not especially nice. The restaurant was not open on a Saturday night. I asked why and the front desk said "the guy stepped out but he'll be back soon". I'm not sure how one person runs a dining room. At breakfast there was one guy who apparently had cooked the food. He was also clearing and setting tables. There was no wait staff at all. At 730am the fire alarm in the bldg went off for no apparent reason. It stopped after 10 or 20 seconds but by that time I was scared awake. The jacuzzi was not working and when this was reported to the front desk staff there was no apology or excuse, just "OK"... Overall I was not impressed. If you just need a place to sleep this place is OK but don't expect much beyond that.
Reviewed by traveler from Colorado Springs, CO on May 17, 2006 |
| Unpleasant Experience |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| I was surprised to see the front desk manager and staff display rude behavior to other guests. Seems like a family owned business with little experience, especially catering to a business traveler. Not a place I would recommend.
Reviewed by traveler on May 10, 2006 |
| Not impressed |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| There were two dead birds in front of the double doors when I first arrived. The lobby was ok, clean. The room was also clean, but run-down. The sink and tub wouldn't drain. Although everything seemed clean, the towels were old and stained. The hotel needs a major makeover.
Reviewed by traveler from Kansas on May 10, 2006 |
| Marginal hotel |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This hotel has a lot of miles on it. The rrom was clean but heavily worn. The restaurant was just plain awful. I regretted that I could and did look into the kitchen. The one bright spot was the staff was all extremely courteous and helpful.
Reviewed by traveler from Minneapolis, MN on May 3, 2006 |
| Mediocre |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| We went to the Clarion for an overnight trip to Omaha. Clean room overall, but there was a ceiling panel hanging open right above the shower...it bothered me a little...as if debris was going to fall on my head when I was showering The pool area was dirty and there were no clean towels. It was over-run by a loud, noisy group of preteens who didn't seem to have any social skills NOR did they have any adults present.
Reviewed by traveler from Sioux City, IA on March 27, 2006 |
| Suggestions for improvement |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| While we had no problems, other people in our family who stayed there did. They were on the third floor and had no electricity and no hot water. Also, the staff needs to clean out the ash tray outside the hotel at least once if not twice a day.
Reviewed by traveler from Aurora, Colorado on March 24, 2006 |
| A very nice place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is my second time staying at the hotel and I was just as impressed as the first time I stayed there. The staff is very helpful and the appearance of the hotel is very welcoming. I would suggest this hotel for anyone looking for a very warm, impressive and affordable hotel.
Reviewed by traveler from Riverside, CA on January 13, 2006 |
| just OK |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Despite not many people in the lounge/bar area it was like sitting in an ashtray, we didn't use it. Restraunt was not impressive, dark, cold, nobody eating there, we choose to go out somewhere else. Hot breakfast buffet was OK:scrambled eggs, pancakes, links.
Reviewed by traveler from Denver on January 2, 2006 |
| Not good |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Smelly, dark, dank. Awful housekeeping service. Not many amenities for a hotel that Expedia labels "Three Stars".
Reviewed by traveler from Virginia Beach, VA on July 12, 2005 |
| Not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| I left a personal item in my room and when I called to see if it had been turned in they said that nothing was found in the room.
Reviewed by traveler on June 1, 2005 |
| Very nice! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I enjoyed my 3 day stay at the Clarion Omaha West. The staff was friendly and attentive (but not too attentive!) Our room was clean and comfortable, and check in was quick and easy.
Reviewed by traveler from Denver, CO on May 25, 2005 |
| Just another hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| No compliants, they were friendly and the hotel was clean, we didn't spend much time there, other than to sleep. We booked it quickly, not knowing much about the layout of Omaha so I was dissappointed to find that it was pretty far out from where most of the action is, but it wasn't a very long drive to the downtown area. Should there be future visits, I would prefer to stay closer to downtown.
Reviewed by traveler from Minneapolis, MN on May 18, 2005 |
| not impressed |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| they gave me a smoking room - hotel was not up to standard adverstised and out of the way -
Reviewed by traveler on May 18, 2005 |
| Hotel was OK |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Looks like a hotel that was previously part of a national chain. Room was clean, shower was hot & bed was comfortable, those are my basic requirements. Did not eat at resturant so can not comment on that area. Would stay there again.
Reviewed by traveler on May 4, 2005 |
| OKay for Price |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
1 |
Recommend
Yes |
| The hotel price was great and I guess that I should have expected to not be staying in a four star hotel. However, the star system on expedia made it sound like a great hotel. We asked for a non-smoking room, but we could smell smoke all night. I think it was drifting up from the room below us. It made it hard to sleep.
Reviewed by traveler on April 27, 2005 |
| Nice place |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Don't expect any help with your bags...but other than that, this was a nice hotel.
Reviewed by traveler from Weatherford, TX on April 27, 2005 |
| If this is your first trip to Omaha... |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Don't stay here!The staff was not welcoming,informative or helpful. The hotel is overrun with kids and even the adults were partying in the halls and oblivious to their neighbors who may be sleeping (11:00 at night)If you do stay here - you need to ask for the best room, quiet, and be sure that they tell you there is a complimentary breakfast. we stayed 2 days and had no idea even though it was advertised when we reserved. Nothing in the room tells you about it and no one offered any informantion.
Reviewed by traveler from California on April 19, 2005 |
| terrible hotel |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| I booked six rooms for our bowling team, requesting king sized beds. Two of the families needed the larger beds as they had toddlers with them. At check-in we were informed that we could not get any king beds. On the hotels televisions, check-out time was listed at 12:00. Imagine the surprise of several of our team when they returned from the swimming pool at 10:45 only to find that the key cards to their room no longer worked. We were told that check-out time had been changed to 11:00 and the "computer had screwed up." In short, even with the reasonable rates that we received through expedia, we would not recommed this hotel to anyone for any reason.
Reviewed by traveler from Grand Island, Ne on March 7, 2005 |
| worst hotel ever |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| A very scary man picked us up fromt the hotel. He really smelled badly. We were also placed in a smoking room, I can't believe smoking is still allowed in hotels??? The entire hotel stunk.
Reviewed by traveler on March 1, 2005 |
| Not likely to return to this facility. |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Service was mediocre. Received only 2 towels of poor quality daily. Room was extremely small. TV in poor condition. I'm sure I can and will find a much better place @ a fair price next time I travel to Omaha.
Reviewed by traveler from Monrovia CA on March 1, 2005 |
| Not as good as I expected. |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| I was really looking forward to staying at this hotel, most of the reviews were great, and we got a fantastic price. When we got there, it seemed like a nice hotel, but when we got to our room, we were very disappointed. It was nice, and clean, and to give them credit, there was a fridge and a microwave, like I had requested, but instead of the King bed we had reserved, we got 2 doubles. My fiance and I can't sleep on a double, because neither of us would get any sleep. When I asked to be switched to a room with a king sized bed, they said they couldn't do that, because I had booked with Expedia, and they couldn't guarantee anything. But I don't believe that, and even if that was true, they should have tried to work with us, we had a 5 night reservation. So we had to sleep in separate beds for 5 nights.... On top of that, the room was sooo hot, and it was -15 degrees outside. We slept with the air on, and the window open. Also, it was so dry, that we had to run the shower for an hour every night before we went to bed, and even then, we both woke up with a soar, dry throat. Most of the staff wasn't incredibly friendly, but a few were, so I won't say they were all terrible. I I have stayed in worse hotels, so that is why I gave it a 3 in overall satisfaction, but I will NEVER stay there again. It was very disappointing.
Reviewed by traveler from Dayton, Ohio on January 28, 2005 |
| Basic Roadside Hotel |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| My family and I stayed at the Clarion Hotel West on our way back from a ski trip to Vail, CO. The hotel was clean and conveniently located near the highway. The staff was courteous but the hotel was very basic. It serves the purpose for business or as an inexpensive 1-night stay on a cross-country trip. I would not recommend it for any other purpose.
Reviewed by traveler from Chicago, IL on January 13, 2005 |
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