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| Best Western Grant Park |
Best Western Grant Park in Chicago, Illinois |
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Best Western Grant Park
1100 S Michigan Ave
Chicago, Illinois 60605
Call Expedia at: 1-800-551-2409
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Best Western Grant Park Reviews
| Traveler Ratings Summary for Best Western Grant Park
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Overall: 3.56 |
Service
3.68 |
Condition
3.32 |
Cleanliness
3.76 |
Comfort
3.48 |
Recommend
80.00 % |
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| Ok hotel in a decent location |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| Convenient location and reasonably priced. I was looking for a hotel in the last minute for a conference and this was the only one that was still priced reasonably that's within the loop.
Reviewed by traveler from Cincinnati on June 14, 2006 |
| clean, comfortable, no frills hotel |
Overall: 4 |
Service 4 |
Condition 3 |
Cleanliness 4 |
Comfort 3 |
Recommend Yes |
| friendly staff & clean rooms with no frills. if you are looking for valet parking & room service, look elsewhere. if you are looking for a basic place to crash for the night, especially one within walking distance of the museum campus, this will work for you.
Reviewed by traveler from Ann Arbor, MI on June 1, 2006 |
| A great hotel in downtown Chicago |
Overall: 5 |
Service 5 |
Condition 5 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| The hotel is located at walking distance of all the downtown attractions. Rooms have nice view and are very clean. Personel is very friendly and cheerful.
Reviewed by traveler from East Lansing, MI on May 23, 2006 |
| Affordable Hotel w/ Convenience |
Overall: 4 |
Service 5 |
Condition 4 |
Cleanliness 5 |
Comfort 4 |
Recommend Yes |
| We chose this hotel because of the lower cost and because of its proximity to McCormick Place and the excitement of Michigan Ave. It was definitely not fancy but the rooms were clean and comfortable and the staff was very friendly and helpful. We used the public bus system and walked up Michigan Ave and very easily made it everywhere we wanted to go. I would recommend this place to people who don't mind sacrificing a little fluff for affordability.
Reviewed by traveler from Lawrence, KS on May 3, 2006 |
| Nice Hotel |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| The Best Western is a nice hotel. The customer service was very good and the hotel is clean.
Reviewed by traveler from Houston, TX on May 3, 2006 |
| Expected More |
Overall: 3 |
Service 3 |
Condition 2 |
Cleanliness 3 |
Comfort 3 |
Recommend No |
| Usually big chain hotels in high profile areas (like Michigan Ave. across from Grant Park) step it up a bit to really attract visitors. Not Best Western! It's old and run-down. Though the service at the desk was great the valet service was appalling.
Reviewed by traveler from Richmond, VA on May 3, 2006 |
| Mediocre |
Overall: 2 |
Service 2 |
Condition 2 |
Cleanliness 2 |
Comfort 2 |
Recommend No |
| Good location (near mag mile and millenium park), but of course you get what you pay for. The front desk staff is slow but polite. There is currently no parking available. The rooms are generally clean but old and some rooms smell very strongly of cigarettes. This hotel is fine if you plan to spend most of the day out and just use the hotel as a place to crash.
Reviewed by traveler from new york, ny on April 26, 2006 |
| A great hotel |
Overall: 4 |
Service 5 |
Condition 3 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| This was a nice hotel in a nice location for visiting Museum Campus. There is currently not a restaraunt on site, but they are in the process of adding one.
Reviewed by traveler from Iowa on April 12, 2006 |
| Cheap and no-frills |
Overall: 3 |
Service 4 |
Condition 3 |
Cleanliness 4 |
Comfort 2 |
Recommend No |
| The room was clean, and the location was convenient, but there was no in-room Internet access (a surprise these days), and the bed was too springy and soft, and the pillows were lousy. There's no restaurant at the moment and therefore no room service. The closest beer is a couple of blocks away. They have a continental breakfast, which consists of donuts (not fresh) packaged breakfast bars, coffee, and juice. I can't recommend the hotel.
Reviewed by traveler from Portland, ME on April 4, 2006 |
| Good Value |
Overall: 4 |
Service 3 |
Condition 4 |
Cleanliness 5 |
Comfort 4 |
Recommend Yes |
| Desk did appear understaffed at busy times.
Reviewed by traveler from Los Angeles, CA on March 29, 2006 |
| Aesome Hotel |
Overall: 5 |
Service 4 |
Condition 5 |
Cleanliness 5 |
Comfort 4 |
Recommend Yes |
| I loved this hotel it was so nice it had everything you needed!! The staff were very helpful and help all they could! The hotel was in a very good location where you could easily walk to the subway buses and even the free shuttle!! Great walking distance for something to eat!! All in all i would not have liked to stay anywhere else and if i go back to Chicago i will stay there again!!
Reviewed by traveler from Frederick MD on January 4, 2006 |
| Good Hotel |
Overall: 5 |
Service 5 |
Condition 3 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| The only thing that i would complain about is that one of the elevators was broken the whole time and because of that it took like ten minutes to get an elevator. but other than that the hotel was very good
Reviewed by traveler from Baton Rouge, LA on December 21, 2005 |
| not perfect but good and convenient |
Overall: 4 |
Service 4 |
Condition 3 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| Two mornings maid service didn't leave me any soap or other stuff. The motel is older and probably will be renovated, but the location is good and condition is acceptable. Staff was always very good.
Reviewed by traveler on November 10, 2005 |
| Grant Park Hotel |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| The Grant Park hotel was very convienent. The rooms were clean, staff friendly, helpful and relatively inexpensive.
Reviewed by traveler from Oakland, CA on October 26, 2005 |
| Much better than I expected! |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 3 |
Recommend Yes |
| I expected much worse from some of the reviews, but the hotel was fine. My room was clean and the elevator worked fine. The staff was very friendly. I will stay there again!
Reviewed by traveler from Sarasota, FL on October 25, 2005 |
| Excellent Location |
Overall: 4 |
Service 3 |
Condition 3 |
Cleanliness 5 |
Comfort 5 |
Recommend Yes |
| The location of this hotel is excellent. Walking distance to museums and close to downtown. The rooms were nice and clean and a good view of Grant Park. The lobby was modest (not as nice as the Hilton or Congress). The service was so-so. The elevator broke down twice in three days. Breakfast wasn't included. For $7 you got to re-heat hash browns and an omelet in a microwave. Also, a selection of cereal and bread. Not bad if you are in a hurry but not high quality. Overall, a good value for the price and location.
Reviewed by traveler from Mountain View, CA on May 25, 2005 |
| Better options in the area |
Overall: 2 |
Service 2 |
Condition 2 |
Cleanliness 2 |
Comfort 2 |
Recommend Yes |
| The hotel was acceptable. In all honesty Expedia offered better hotels at only a slightly higher cost that in hindsight would have been the better road to travel.
Reviewed by traveler from Philadelphia, PA on May 11, 2005 |
| Not Impressed |
Overall: 2 |
Service 1 |
Condition 2 |
Cleanliness 4 |
Comfort 1 |
Recommend No |
| The hotel lobby is very nice. But when we got to our floor which was on the 3rd floor it smelled like smoke. It was horrible. I requested a non-smoking room. And then the comforter on the bed had hair on it, I wasn't impressed. I will not be staying at this hotel again.
Reviewed by traveler from IL on March 1, 2005 |
| Never stay there again |
Overall: 1 |
Service 1 |
Condition 1 |
Cleanliness 2 |
Comfort 2 |
Recommend No |
| Poor service, staff not professional, not responsable, very reluctant to help. Not provided service we paid for: in the morning gym was not open for the 1 hrs and half: the key could not be found. There was no suger substitute and very bad coffe in a room.
Reviewed by traveler from Indiana on February 7, 2005 |
| A good value |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 4 |
Recommend Yes |
| Very reasonably priced. Nothing fancy but everything was relatively up to date and in good order. Clean room, friendly service and a convenient location; between McCormick Place and Rush street. A great find for the money.
Reviewed by traveler from Minneapolis on January 19, 2005 |
| Great Location |
Overall: 4 |
Service 4 |
Condition 4 |
Cleanliness 5 |
Comfort 4 |
Recommend Yes |
| The hotel was clean and comfortable and served our needs (transportation,culture,dining,shopping) well.
Reviewed by traveler from Pittsburgh,PA on December 9, 2004 |
| You get what you pay for. |
Overall: 2 |
Service 4 |
Condition 4 |
Cleanliness 4 |
Comfort 2 |
Recommend No |
| Clean rooms. Courteous employees. Showers had plenty of pressure and hot water. Little to no heat in room. Pop machines only worked on two floors. Only two ice machines in hotel. Parking garage is closed, you have to pay $22. a day for off site parking.
Reviewed by traveler from Toledo, OH on November 1, 2004 |
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