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| Wyndham Baltimore - Inner Harbor |
Wyndham Baltimore - Inner Harbor in Baltimore, Maryland |
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Wyndham Baltimore - Inner Harbor
101 W Fayette St
Baltimore, Maryland 21201
Call Expedia at: 1-800-551-2409
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Wyndham Baltimore - Inner Harbor Reviews
| Traveler Ratings Summary for Wyndham Baltimore - Inner Harbor
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Overall: 3.11 |
Service
3.47 |
Condition
3.16 |
Cleanliness
3.42 |
Comfort
3.00 |
Recommend
47.37 % |
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| Don't bother |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Our room was not cleaned 1 day and when it was they did not refill the coffee. We asked for a refridgerator and they put it in the wrong room. We had no water for a few hours one day and when it finally came back it was a dark rusty color and stunk for the next 3-4 hours. The person behind the counter who checked us in didn't know what a crib was when we asked for one. The parking rates are ridiculous. It took over an hour to get our car from the valet because they couldn't find our car. Overall, the 3 Star rating should be a 2 at best. Other family members, staying in a different room had similar issues. One of their dresser drawers was full of garbage when they checked in. Again, one of their 2 rooms was not cleaned 1 day and they did not get clean towels. I would rather spend double somewhere else.
Reviewed by traveler from Minneapolis on May 17, 2006 |
| great hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| convenient & friendly
Reviewed by traveler from Boston, MA on May 17, 2006 |
| Not up to the Wyndom's usual standards. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
3 |
Recommend
No |
| Upon arrival, the valet service was not very cordial. The room was excessively cold. The ice machine was not working.
Reviewed by traveler from Philadelphia on May 3, 2006 |
| Pleasant stay with a few rough edges |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We stayed three nights - overall a very pleasant experience. The people at the Front Desk and Guest Services were outstanding! They answered mnay questions and went out of their way to help. Most of the staff were friendly and helpful. Our room was clean and linens were fresh. While the elevators were sometimes slow, they were well within tolerance range. The rough edges: One of the morning valets lept to the conclusion that I was trying to stiff the hotel for valet service when all I wanted to know was whether I was committed to having my car parked by valet every day because we did so the first day (we didn't know yet whether we needed to go in and out a lot with the car - I was just checking my options). I tried to explain, but he had already made up is mind that I was trying to stick it to them! Very annoying...all the other valets were great. Another rough edge was the wired Internet connection - it kept trying to charge us twice in one day for service. The first time would go on the room and the second time it wanted a credit card! We got it straightened out, but it was annoying.
Reviewed by traveler from Sunnyvale, CA on April 19, 2006 |
| Very disapointed |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| I've stayed at a number of Wyndham properties in my travels and have always found them to be above average in both the quality of the room and the service from their employees. I can only hope the Baltimore hotel was an aberration. The staff was just plain rude, I arrived at 2:30PM on a Saturday and was told check in is at 4:00PM and don't expect to get in a minute earlier, they were busy. When I did get my room it looked like it hadn't been updated since the 60's except for a new Herman Miller desk chair. The heater looked like it had caught on fire with black marks running up the wall. I was afraid to turn it on. The mattress was thin and the bed springs could be seen and felt through the sheets. I don't know where they got these sheets it was like sleeping on sandpaper.
Reviewed by traveler from Boston, MA on April 12, 2006 |
| Okay in a pinch |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Room gets a "C". Maintenance a "D". Attitude, apart from front desk, an "F".
Reviewed by traveler from San Francisco, CA on April 4, 2006 |
| Not like other Wyndham hotel experiences |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| Service was good, although they were unable to accomodate my room request. It is an extremely noisy area if your room is located on lower level floors. I couldn't rest at all. In addition, I found a small roach in the mini-bar area and coffee area. There was an ironing board but no iron, and the closet was missing a door. Not at all like other Wyndhams I have stayed in.
Reviewed by traveler from Orlando, Florida on November 23, 2005 |
| Not Impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The Hotel was very nice...but it seemed as though they had too much going on at one time. The gentlemen at the valet were excellent, but the rest of the hotel staff seemed too busy.
Reviewed by traveler on October 19, 2005 |
| Good location |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Walking distance from all activities including Expo Center.
Reviewed by traveler from Saint Louis, MO on October 19, 2005 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The Hotel was great. The only complaint I had was the noise, you can hear everything. Was only 10 min walk to the Inner Habor. I just wish we had had more time.
Reviewed by traveler from Philadelphia, Pa on August 30, 2005 |
| would not stay there again |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The hotel was fine but the elevator would take 10-20 minutes to get there.
Reviewed by traveler from boston on July 13, 2005 |
| No air conditioning |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Our room wasn't clean upon arrival and the air conditioning was barely working. Our room wasn't cleaned until 6:00 the next night and only after repeated phone calls to the front desk. Elevators were slow and many times we had to wait in a line to get on one.
Reviewed by traveler on July 13, 2005 |
| baltimore |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The biggest problem with this hotel was the elevators. There was a line at all times from the lobby waiting for the elevator. Not sure what the problem was but it was annoying.
Reviewed by traveler from rhode island on July 13, 2005 |
| would not recommend it |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| needs renovation
Reviewed by traveler from Myrtle Beach on July 13, 2005 |
| Out of the Way, But Not Too Far! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was great. Parking was a little bit of an inconvience, but when you are in the middle of a city, that is expected. Short walk to the Inner Harbor, and cab access was right outside. They have great doormen/bellboys. Shula's bar was fun. Morning breakfast buffet was a little expensive. All in all great stay.
Reviewed by traveler from Philadelphia, PA on June 3, 2005 |
| Disappointing, Very |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
4 |
Recommend
No |
| Room error on bed size, waited on hold 10 minutes with front desk(who never picked up), broken shower, and stained linens. They did move us to a nice room once we complained in person at the desk. On the up side, Shula's makes a good Martini.
Reviewed by traveler from Winchester, VA on June 2, 2005 |
| Great for Johns Hopkins! |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| The Wyndham Baltimore Inner Harbor hotel was average overall. The public areas (lobby, gift shop, bar & restaurant) were well maintained and above average. However, the rooms were a little tired & depressing with dark brown carpet and dark brown bedding. With new soft furnishings I'm sure this hotel could be great! The service was good, very helpful front desk staff. If you're looking for a hotel with easy access to John's Hopkins Hospital this is the place to stay. They provide complimentary shuttles to and from the hospital, which is a Godsend. Should you need to get a taxi, it will cost you approx $7 or $8 one-way and takes 5 minutes. They also have shuttles to the BWI airport for $15 one-way and are very reliable. Didn't find any restaurants within walking distance (safely) but Shula's bar in the hotel serves great salads and also has a breakfast buffet.
Reviewed by traveler from Orlando, Fl on June 1, 2005 |
| Great location and great deal for the money |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is centrally located within walking distance of the areas in Baltimore I wanted to see (Mt. Vernon, Fells Point, Federal Hill, waterfront). My room was clean and very nice for the money--I got a great deal through Expedia. There were some minor annoyances (not being allowed to check in until 3:30, having to wait a long time for an elevator) but if you can live with those things, it's worth staying here for the convenient location and good value. I'd also recommend parking in the underground lot (Edison Parking) across the street. It was easy to go back later and get things out of my car, and the price was quite reasonable.
Reviewed by traveler from Royal Oak, MI on June 1, 2005 |
| Very pleasant stay! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| There is very little I would change about this hotel. Perhaps the tempermental elevators but they were just a tiny issue. I found the staff to be friendly, professional, and competent on all levels - from the check-in through and including the housekeeping staff. I would definitely stay at this property again!
Reviewed by traveler from Phoenix AZ on May 31, 2005 |
| Very Nice Stay |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Our stay at the Wyndham was very pleasant. The staff was courteous and helpful. Parking was a plus here. We parked in the garage across the street for $15.00 per day. The hotel's location is one of its best features. We were able to walk to Camden Yards and to the Inner Harbor. This hotel is best suited for folks who don't mind walking a few blocks to their destinations or who don't mind taking a cab. What the restaurant (Shula's 2) lacked in presentation; it made up for in the quality of food. It is basically a casual dining atmosphere with fine dining prices. Non smokers beware, this restaurant arbitrarily separated the smoking section from the nonsmoking. On the negative side, the elevators were dreadful. It took an interminable amount of time for them to reach our floor (over 20 stories up). The hotel did explain that they were 'modernizing' their elevators but it was still very much a work in progress during our stay. Also, the rooms were a bit small for the money. The bathroom was especially small.
Reviewed by traveler from Philadelphia on May 31, 2005 |
| Good Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Expedia Rate made this a very good value. Comfortable room, nice pool, hotel very nice and the staff accomodating. Our family had a great mini-vacation in Baltimore. Lots of fun things to do!
Reviewed by traveler from Philadelphia, PA on May 31, 2005 |
| Not impressed at all |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The hotel staff did very LITTLE to make the check-in and check-out process as quick and as painless as possible. They were friendly, but extremely slow. We waited about 15 minutes waiting for fresh towels to be delivered to the room. We were guaranteed a roll away bed on Friday night and it never came. Then, on Saturday after speaking with a manager, we received the roll away. Keep in mind, I had to speak to 3 or 4 people before being connected with the manager's voice mail. Yes, their voice mail!! I did not leave a message and instead took the time to try again. The best part of the staff were the guys outside doing valet parking. They were very friendly, helpful, and very quick to assist with anything.
Reviewed by traveler on May 26, 2005 |
| Nice place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Have stayed here several times in 2004 and 2005. It is within walking distance to the Inner Harbor. Shula's is an adjoining restaurant and is very good. The rooms are clean and well appointed for the price. The only draw back is that it does not have 24 hour room service, which, I recognize is only an inconvenience for some. I will stay here again.
Reviewed by traveler from Lexington, Kentucky on May 4, 2005 |
| Great Service! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Bent over backwoards to make us feel welcome! Elevators are terribly SLOW. Could us some work there. Walk to anywhere you want to go in the inner harbor.
Reviewed by traveler on April 27, 2005 |
| So-So place to stay |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| Worst part was a smoking room in spite of my reservation specifically requesting non-smoking. Overall not a bad place to stay though. Bed was comfortable and location is convenient.
Reviewed by traveler from Greeley, CO on March 1, 2005 |
| Great Experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very nice hotel! Great location..only a couple of blocks from the inner harbor. I would definitely stay there again.
Reviewed by traveler from Sterling, VA on February 28, 2005 |
| Rooms were to small for the price, and there are few extras |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
2 |
Recommend
No |
| the room was too small for the price, and there are few extras. Open your door and walk right into the bathroom. You have to stand in the bathroom to let someone else past you at the door to the room
Reviewed by traveler from Johnstown, Pa on February 28, 2005 |
| It was okay not great. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| When I go back to Baltimore I would want to stay closer to the Inner Harbor. There were not a lot of great shops or restaurants within walking distance and valeting the car got old after 3 days.
Reviewed by traveler from Washington DC on February 28, 2005 |
| A Good Value in Baltimore |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This is an older hotel, but has recently been remodeled and is a very good value. This is due to the central location, which is close to the Inner Harbor as well as not too far from Johns Hopkins and other interesting neighborhoods.
Reviewed by traveler from Fair Oaks, CA on February 28, 2005 |
| Clean Hotel, but service was questionable |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I enjoyed my stay at the Wyndham Baltimore. As long as I didn't need any questions answered regarding nearby restaurants, internet access, or ANYTHING informational, it was fine. I was really disappointed at the lack of knowledge the staff had about its hotel and the surrounding area. But no major complaints.
Reviewed by traveler from Edwardsville, IL on January 20, 2005 |
| Won't go back! |
Overall: 2 |
Service
2 |
Condition
4 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The service at the hotel and adjoining Shula's 2 restaurant was horrible. Hostesses watching TV, empty shampoo and soap wrappers in the shower upon my arrival, and valet that could not provide reasonably timely service, are just some of the examples of my poor stay. The most damning item, however, was when I made a comment to the clerk when I checked out, she acted as if she could care less. I will not go back to the hotel. It is not very convenient walking to inner harber, either.
Reviewed by traveler from Richmond, VA on January 20, 2005 |
| Fantastic for the dollar |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I had a last min. sch. change and needed a hotel close to the convention center. The location was three blocks away and the price of the room was half of what my co-worker paid at the Sheraton. My room was larger and the bed was a pillow top (very comfortable). The staff was plesant and satisfied my every need.I would stay there anytime.
Reviewed by traveler from CT on January 16, 2005 |
| mostly excellent |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful hotel for a good price. Only complaint: overnight valet parking (no other safe parking option available) was $27.
Reviewed by traveler from Nashville, TN on January 16, 2005 |
| Just so-so |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| This hotel was fine to stay in. However, the staff seemed a bit young and for the most part "unprofessional". ( Overly familiar and not helpful enough.) Parking is a major issue here. If you choose not to use valet parking for $27.00 per day and you park in the hotel garage you are charged an hourly rate everytime you leave and re-enter. The overnight charge is 20.00. There is no break given to hotel guests. The TV service is pretty poor. Only a few stations and in-room movies or for $5.99 you can watch a 45 minute episode of a TV show on a cable station the hotel has chosen not to pay for (HGTV, HBO). All in all the hotel was nice enough but with no amenities and the feeling that they were trying to squeeze every dime from you they could.
Reviewed by traveler from Atlanta, GA on January 14, 2005 |
| Worst stay ever! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| No hot water, no welcome amenity, no maid service for a day, poor housekeeping....all of which was brought to attention of unresponsive staff that resolved none of the issues. An email after the stay failed to get a satisfactory response....spend your money elswhere.
Reviewed by traveler from Atlanta on January 13, 2005 |
| Wyndham Inner Harbor |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This Hotel has no surprises. That is both good and not so good. The hotel offers all the standard amenities and its staff does a good job of providing all that you need. If however I was to offer a suggestion - it would be to offer more dining choices on the premises. There have been times when I was searching for a brunch location in the area but the hotel has nothing to offer.
Reviewed by traveler from East Coast on December 29, 2004 |
| Nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is a nice hotel with helpful, friendly staff. It's within walking distance of the Inner Harbor. On-site parking is about $20 per day, which is slightly higher than other garages in the area.
Reviewed by traveler from West Virginia on December 21, 2004 |
| great sports bar |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| shula's 2, is a great sports bar located on the main floor
Reviewed by traveler from Birmingham, AL on December 20, 2004 |
| Will be back again! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The South tower was very nice and redecorated.
Reviewed by traveler from New Jersey on December 20, 2004 |
| Very Nice Hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was quiet beautiful and the staff was ery professional and well-groomed. i will probably go back in the near future
Reviewed by traveler on December 18, 2004 |
| Very professional, courteous staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Witnessed the hotel registrar remaining calm and professional while dealing with a guest who was billigerent. While I was very put out with the guest, I was totally impressed with the Wyndham staff and their ability to handle the situation in a dignified manner, not berating the guest, but working with them to resolve the problem (I believe the guest had been drinking a bit too much and another guest had complained about this person).
Reviewed by traveler from Atlanta on December 17, 2004 |
| Wyndham is close to everything |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| I am glad I made the choice to stay here. They even had rooms available during the holidays at a very decent price.
Reviewed by traveler from Brooklyn on December 10, 2004 |
| Everybody deserves a second chance!!! |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The hotel was very nice. The staff was a bit snotty and no warm greetings were given. Professional but not warm. I requested a king bed and received a double. The room was very nice but was also very small. Maybe they are not used to serving the average Joe. I'll go back once I become a big wig...NOT
Reviewed by traveler from Pikesville,Md on December 1, 2004 |
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