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| Queen Kapiolani Hotel |
Queen Kapiolani Hotel in Honolulu, Hawaii |
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Queen Kapiolani Hotel
150 Kapahulu Ave
Honolulu, Hawaii 96815
Call Expedia at: 1-800-551-2409
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Queen Kapiolani Hotel Reviews
| Traveler Ratings Summary for Queen Kapiolani Hotel
|
Overall: 3.62 |
Service
3.91 |
Condition
3.13 |
Cleanliness
3.82 |
Comfort
3.46 |
Recommend
90.80 % |
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| Room accommodations were no as expected. |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| We were pleased with the location of the hotel. The problem was the room assignment. We were "upgraded" to an ocean view but the room had two twin beds and a dresser. The lights did not work on the lamps and there was no chair in the soom for sitting. The room was a so small we had no place to set up the ironing board. The room was so small there was no way to put the beds side by side. They had them placed in and "L shape" with a walkway between the dresser. We stood the room as long as we could for 5 days and then went to hotel management to get the room changed.They stated we were upgraded. We finally told them we wanted the room we originally were to be in and they finally accommaded us but not before telling us we had to pay additional.We did not pay any extra. The rest of the trip was good. The hotel is quite nice but just one of the older hotels. We would stay at the hotel again but they need to give the people the accommodations they paid for. If they are willing to give an upgrade for an ocean view room they need to make sure it is comparable to what was paid for.
Reviewed by traveler from Panama City, Florida on August 23, 2006 |
| Good location, service ok |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Location was great, right at the egge of Waikiki, near Kapiolani Park. Service at the hotel was friendly. Room was clean but very small for 2 double beds, very small bathroom. Hotel needs serious upgrade, paint jobs, new carpets, and new blankets for the beds! I would not recommend the dining facility (not enough staff, food just ok), but there are plenty of restaurants around. Good Expedia desk. The best selling point is price vs. location...
Reviewed by traveler from Alameda, CA on August 23, 2006 |
| It was a great Hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was great! I would recommend it any day!
Reviewed by traveler from Los Angeles, CA on August 23, 2006 |
| Nice location on the edge of the hustle and bustle. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We liked the location of the Queen Kapiolani Hotel. The zoo and a nice park are across the street so you're not completely surrounded by high-rises. The staff was very nice. Our room had a nice, small lanai (balcony)and a good air conditioner. Our only problem we experienced was with parking. There are not enough spaces in the self-park areas so the late-arriving guests are told to park their cars behind those that are already there. Both mornings when we trying to head out for the day we had to wait for several cars to be moved before we could exit the parking structure. One day we waited almost 30 minutes! It was really frustrating to be in a hurry and not have access to our car. It would be nice for the hotel to advise guests in advance that there is a possiblity their cars will be blocked in.
Reviewed by traveler from Alhambra, CA on July 26, 2006 |
| Very Impressed |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great view, great location, great price
Reviewed by traveler from Chicago, IL on July 26, 2006 |
| Great, Clean, Close, Cheap |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is a great deal. Our room was large, clean, and the lanai faced Damond Head. The beach is very close, and it has parking. I was suprised because it was so cheap.
Reviewed by traveler from New York on July 26, 2006 |
| Great hotel for the money. |
Overall: 5 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Room with refrigerator, great view of Diamond Head, very close to park, zoo, beach and weekend movies at the beach. Parking was tight but worth the $8 a day. We would definately stay here again.
Reviewed by traveler from monterey, ca on July 25, 2006 |
| A View to Remember |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was the standout surprise of my last trip to Honolulu. Because of the moderate rate, my expectations were low. What a surprise! The hotel is located at the edge of Kapiolani Park and offers some excellent city and beach views. My eighteenth-floor room had a spectacular view of Diamond Head and the ocean. The room was comfortable and clean and I had a private balcony. As I was going to the desk to thank the staff for my excellent accommodations, another guest was angrily checking out! Maybe it was just my lucky day.
Reviewed by traveler from Glendale CA on July 24, 2006 |
| OK for budget travelers |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| None
Reviewed by traveler from Los Angeles, CA on July 19, 2006 |
| Decent Hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Queen Kapolani is a nice old hotel. It's across the street from the zoo and half a block from the beach and main strip of shopping. While it did have a swimming pool it didn't have a jacuzzi. Two of the negatives I found with this hotel was that the elevators were so slow and there were only two washers and dryers in the basement to do your laundry.
Reviewed by traveler from Northern California on July 19, 2006 |
| A room to sleep |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| If you are just looking for a room to stay in overnight, then this is the place. There are no ameneties that you are going to find at the larger hotels. I only recommend this place if you are going to spend a lot of time away from the hotel. If you are looking for a hotel with amenities, this is not the place.
Reviewed by traveler from San Antonio on July 19, 2006 |
| Queen Kapiolani |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| This hotel isn't the most comfortable nor, elegant hotel in Waikiki. However, what it lacks in hotel quality it makes up in location. Just think about it--you don't spend time in your hotel when you're in Hawaii. So as long as you have an adequate sleeping room, that's all you need. The location is awesome. For the price you pay, the hotel is ideally located to the beach...less than a 5 minute walk away. If you came to Hawaii for the beach, this hotel is a great deal.
Reviewed by traveler from Coronado, Ca on July 19, 2006 |
| Great Location and View of Diamond Head |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Certainly not a 4 star but the location makes up for the so-so ammenties. Bathroom dated as well as tv etc, but with 1.5 block to the beach, you can't complain for the money. Get a ocean-view room, view of diamond head and side view of ocean is worth it. The beach as this end of waikki is so much better than in front of the hotel strip. Being next to the park is also really nice.
Reviewed by traveler from harrisburg pa on July 11, 2006 |
| Just fine |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel was just fine to stay in. Hotel had an interesting problem on June 21 but I was relatively unaffected. Very nice location.
Reviewed by traveler from Richmond, VA on July 6, 2006 |
| A nice fairly priced hotel in Honolulu |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| As a long time traveler ( 30+ years ) to the islands I enjoy staying at low profile properties that offer value, service and clean rooms. This hotel offers it all! The unimpeded view of magnificant Diamond Head ( Lea' hi ) was excellent! I plan on returning to the Queen Kapiolani Hotel in late August or early September.
Reviewed by traveler from San Diego, Ca on July 6, 2006 |
| The Queen is the best. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Great Budget hotel. Those looking for a chocolate on your pillow, go elsewhere. 4-5 stars for it's category. Very clean rooms. Friendly , quick, staff. We got the "superior"... 2 double beds, interesting lanai (a little side door leads to the lanai.) City view, fast elevators. Excellent location. Flip flops to the beach, good snorkeling 1/2 block from hotel. Try Rainbows drive inn, a short 3 block walk from the hotel. Hawaiian plate meals $ 5 . Try the Loco Moco.
Reviewed by traveler from Santa Rosa on July 6, 2006 |
| Good price for the location |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| Short walk to the beach, next to the zoo. Great location.
Reviewed by traveler from LA, CA on July 5, 2006 |
| Just a place to sleep |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| My view was pretty nice, but the room was tiny, and the hotel was old and kinda dirty.
Reviewed by traveler from charleston, sc on July 5, 2006 |
| Good value and location |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| They are serious about not checking in until 3:00 p.m. You will wait in the lobby and in line until that time. However, one feature we were really thrilled with was the ability to have our luggage put in a storage room (free of charge) after we had checked out. They kept it for us for several hours while we spent the day touring and then returned to catch our shuttle to the airport. Hotel's restaurant food was good, but the service in the restaurant was horrible. We were glad we got a good rate because the regular room charges were twice what we paid, and would not have been worth it. Location was ideal for quick access to the beach, shops, and zoo.
Reviewed by traveler from Burlington, NC on July 4, 2006 |
| Convient and Comfortable |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The hotel desk staff were fantastic. Val and Joycelyn made the stay very enjoyable. House keeping staff worked very hard and were very courtious. Restraunt was just OK. We have stayed there in the past and the service and food in the restraunt had been better. The room fit our needs very well.
Reviewed by traveler from Seattle, WA on June 29, 2006 |
| Not impressed |
Overall: 2 |
Service
4 |
Condition
1 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The condition and maintenance of the hotel is not good at all.
Reviewed by traveler from Los Angeles, CA on June 28, 2006 |
| Great value, I'll stay there again |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Queen Kapiolani is a "good value" hotel that will impress you with the location, basic services, and 'aloha' of the staff. We were very pleased with it, and will stay there again in the future.
Reviewed by traveler on June 23, 2006 |
| Excellent place to stay for budget |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| EXCELLENT STAFF Airline lost all of our luggage and staff went the extra mile to help us. Butiful view of Diamondhead right out of our 14th floor room. Balcony was small but comfortable for evening relaxation, Concerts and fireworks on the beach were viewable from room. Park and Hon. Zoo are right across the street, and it is located on the quiet end of the beach so traffic is not that bad. We had a rental car and the garage under the hotel always accomodated us. Street parking is a bear so dont try it. Food is available and inexpensive in the hotel (not bad), and other establishments are only a short walk away. Older hotel that could use a coat of paint in the common areas. Expedia Travel is located in the lobby so I waited and book our excursions from there, good advice of which tour companies to use and which ones to take. Hey these people live there. A lot cheaper to book once you are there I found out. I would stay there again in a minute.
Reviewed by traveler from New Carlisle, Ohio on June 14, 2006 |
| I would definitely stay there again. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was small, but clean and comfy. And, the lcation in Waikiki is perfect! It's about a block from the beach, and it's a little farther down the main stretch than some hotels so it is a little quieter (which was kinda nice), but still on the main stretch so it was still super close to everything.
Reviewed by traveler from Ohio on June 9, 2006 |
| I would stay there again. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| It is an older hotel. It is maintained better than most. The rooms were bright and cheerful. We had an ocean view. Parking was only $8 (best price I have seen). Pool was on the small side, but location is next to the beach. You really don't need a pool. I travel to Oahu a lot on business. I would stay there again. I can not say that for a lot of other places on the island. A Good Deal.
Reviewed by traveler from Campbell on May 31, 2006 |
| you get what you pay. It's all relative. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| It is not the newest Hotel, but as I indicated above, you get what you pay. It's all relative. Location is very good. Less than 5 min to beach.
Reviewed by traveler on May 31, 2006 |
| Good low priced place to stay |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| It could use a bit of refurbishing, but, it was fine as a place to sleep & the view of Diamond Head & the beach from our room was very nice. Not luxery by any means but I would stay there again we got a ocean view room on the 14th floor & enjoyed our stay in oahu.
Reviewed by traveler from Tucson, AZ on May 27, 2006 |
| Great Location |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| I really liked the hotel and and the staff were very friendly but next time I would prefer a bigger room and a queen size bed.
Reviewed by traveler from Porterville, CA on May 25, 2006 |
| Won't be going there again... |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Hotel is very run down. Staff not very accomodating. Upon checking in was placed into a "closet" of a room. Upgraded after several trips and several complaints to the front desk on the 2nd day.
Reviewed by traveler from San Mateo, ca on May 17, 2006 |
| A good experience at a great price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Pros: (1) Excellent location, across from the park and two blocks from the beach; (2) Good price; (3) Rooms clean and serviceable; (4) Hot water and high pressure in the shower; (5) Friendly staff Cons: (1) Older hotel; (2) Basic services All and all, I recommend the hotel. It was a basic place to stay that offered everything we needed. If you want fancy rooms with room service and plasma TV's, pay more and enjoy the stay elsewhere.
Reviewed by traveler from San Diego, CA on May 17, 2006 |
| good for families |
Overall: 4 |
Service
5 |
Condition
2 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| very inexpensive and clean but the hotel is ready for a remodel. My room was great.
Reviewed by traveler from kentucky on May 16, 2006 |
| Good hotel with good rate |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I've done some research about this hotel before booking it, so it's just what I had expected. Because it's our wedding aniversary, I booked the room with moutain view and kitchenett. Our room was at the 12th floor and pretty big. We could see Diamond Head right in front of our bed and partial ocean view from the lanai. Also, a whole neighbor building from another big window. But it's OK. Just pull the curtain and the room was still bright with other window open. The faucet continued dripping a little, but it's not big deal to us. Great location to the beach, Zoo, and Diamond Head.
Reviewed by traveler from San Jose on May 11, 2006 |
| Great View, Great Service, Great Deal |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Queen Kapiolani, while not a flashy new hotel, was a very pleasant surprise. Our room was beautiful with hugh windows overlooking Waikiki Beach. The room was clean and attractively furnished. Hotel staff was attentive and polite. Great deal on rental body boards in the lobby shop. Loved the location, next to the zoo/park and somewhat away from the noise of the Honolulu nightlife. I would definately recommend this hotel.
Reviewed by traveler from Fremont, CA on May 10, 2006 |
| Good budget hotel with pool |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I have stayed at other inexpensive hotels in Honolulu. There are several well situated in the center of Waikiki on/near Kuhio Ave. Kuhio is one block inland parallel to Kalakaua (main beach street). Not many have a pool and laundry facilitites on site. Queen Kapioloani Hotel met my needs.
Reviewed by traveler from Boston, MA on May 10, 2006 |
| Never again |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Hole in the wall place, near the beach, but also right at the major bus stop with no real views to speak of and a very uncomfortable lobby.
Reviewed by traveler on May 4, 2006 |
| Good Hotel for travelers on a budget |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| Place has great location if you want to be downtown. We chose the cheapest room rate and realized why it was so cheap. We were looking at the backside of various condos in the area. We were still happy with the hotel though. If you want the better views pick one of the two higher priced rooms. Just one warning to all first time Hawaii visitors. If you are renting a car, make sure you get a smaller car. Every parking spot and side street is small. Including the Queen Kapiolani's parking garage.
Reviewed by traveler from Boise, ID on May 3, 2006 |
| Close to the beach |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The Queen Kapiolani is a close to the beach hotel with the friendliest staff. The staff gave us great directions for our walking tours and even called the airport shuttle back for us when we missed it. The room had a refrigerator and balcony, but make sure you get a room with an ocean view, otherwise you will be looking directly into another hotel room.
Reviewed by traveler from La Palma, CA on May 3, 2006 |
| Spartan style |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| Place is being completely run down.Not business oriented at all,same goes for guests,management can care less,if one is happy or not!Unless you are completely outdoor oriented person and one to go and seek and get stuff for yourself and goes to this hotel just to take shover and s leep, please lower you expectation,there are no pleasant surprises at Queen KAPIOLANI! I do recommend only for hard core traveler!
Reviewed by traveler from LAS VEGAS, NEVADA on April 30, 2006 |
| The best comfort after a long day |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Queen Kapiolani Hotel was the right choice. After a day of beach, hike, dive and shop, the hotel comfort was everything we needed to regain forces and go out again. The hotel is located outside of the main avenue, so there's no noise, but it is also close to Waikiki best places to eat and have fun.
Reviewed by traveler from Fairfax, CA on April 26, 2006 |
| Good Hotel, Excellent Service for the Price |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I stayed in this hotel with other members of my family. They stayed on the Mezzanine floor and my rooms were on the 3rd floor. The rooms I got were clean and comfortable. My air conditioner went out on the second night but I called the front desk and the unit was replaced by the time I returned to my room. I must say the employees at this hotel are friendly, helpful and made our stay very pleasant. It would be nice if someone would take care of some of cosmetic repairs and restore this hotel to its former grandeur. I would definitely stay here again.
Reviewed by traveler from Covina, CA on April 25, 2006 |
| It worked for me! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I felt a bit of anxiety when I read some of the previous comments regarding this hotel. I didn't read the reviews until the day before leaving for Hawaii!. However we decided to make the best of it and we were pleasantly surprised. For the money we spent, we could not have asked for more.The staff was courteous, the room was clean and roomy enough, and the view of Diamond Head was great. Could the place use some updating and more modern conveniences? Sure. But we had a great experience and would stay there again, with no hesitation.
Reviewed by traveler from moreno valley, CA on April 19, 2006 |
| loved hawaii, but will not ever stay here again!!!!!!!!!!!!!!! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| air conditioning didn't work, had to call to get maid service if got it at all, beds uncomfortable woke up with sore backs, if want coffee in room have to pay for it.showers were so small my sons had to lay down to take showers.elevator closed and open so fast my son got out and we lost him on one floor and had to go back to get him. front desk people were very,very rude!!!! we had one day left in hawaii and checked out and went to another hotel.which was next door.(they were very nice and friendly over there..)would not recommend this hotel. and would never go back..
Reviewed by traveler from olympia, wa. on April 17, 2006 |
| Place to relax. |
Overall: 5 |
Service
5 | | |
