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| Sheraton Centre Toronto Hotel |
Sheraton Centre Toronto Hotel in Toronto, Ontario |
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Sheraton Centre Toronto Hotel
123 Queen St W Suite 100
Toronto, Ontario M5H2M9
Call Expedia at: 1-800-551-2409
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Sheraton Centre Toronto Hotel Reviews
| Traveler Ratings Summary for Sheraton Centre Toronto Hotel
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Overall: 4.39 |
Service
4.39 |
Condition
4.42 |
Cleanliness
4.52 |
Comfort
4.42 |
Recommend
90.91 % |
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| don't bother |
Overall: 3 |
Service
1 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| When we checked in, we were told they were sold out of the non-smoking room with 2 double beds we had reserved. Instead we were offered a large 'suite' with a couch fold out bed and a cot for an extra $60 charge. When I protested, they offered me a king bed room on the second floor near the banquet facilities and cot for an extra $30. When I protested again, they said they would remove the extra charge, but this was all they could offer. That and the fact they ignored our do not disturb sign, by having housekeeping knock on our door both mornings at 8am was really unacceptable.
Reviewed by traveler from Northampton, MA on July 26, 2006 |
| great location!!! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| An older hotel with a great, central location for sight seeing and shopping. It has many good features such as the indoor/outdoor pool, a well-stocked bar and impressive views of the city.
Reviewed by traveler from Athens, Greece on July 26, 2006 |
| Beautiful hotel with great service |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| We very much enjoyed our stay at the Sheraton in Toronto. The setting is magnificent and its location is perfect for all downtown activities. My only complaints are that the in-house restaurants were a bit expensive, and the air conditioning in the room was not adequate to keep it cool enough. However, the hotel is convenient to cheaper dining downstairs in the underground mall.
Reviewed by traveler from Cincinnati, OH on July 12, 2006 |
| Great! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Nice view, Nice comfort, Nice hospitality. Nice price. What else do you need? Only thing is we didn't like the cream they provided for coffee. It was awful. they should have placed milk instead of cream. Anyway, thats very minor!
Reviewed by traveler from Boston, MA on July 5, 2006 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel was great, room was clean and service was fantastic.
Reviewed by traveler from New York, NY on July 4, 2006 |
| Not Impressed |
Overall: 3 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| In the center of the financial district, very loud. Can hear all outside noises from room and we were on the 33rd floor. Internet connection is expensive, no wireless service available in room. On the plus side it is close to all transportation and staff is very friendly
Reviewed by traveler from Miami, FL on July 4, 2006 |
| great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| hotel is located in excellent location with all attraction and eatiers closeby. I would highly recommend this hotel provided it fits the budget. thanks
Reviewed by traveler on June 29, 2006 |
| Contains everything you could want! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Large, bustling hotel, yet the staff was lovely and sympathetic when my luggage arrived late, and insisted on sending me up incidentals (toothbrush, etc.)to tide me over! Very accomodating, in spite of its size. Delicious restaurants (it's pricey in Toronto, though)and everyone throughout was polite and helpful. Location is good, too; hotel is not only close to shopping malls, but connects underground to one! (It can look a little unnerving when you go down to connecting tunnel and shops are closed, though.) The only thing I would change about the hotel room would be to put a fridge in the room, which it lacked, and to make bathtub a little larger. Otherwise, I had a lovely stay, with a large, clean, quiet room overlooking City Hall and the fountains, and a great bed with lots of pillows. I was very content!
Reviewed by traveler from St. Louis, MO on June 20, 2006 |
| Excellent hotel |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was perfect for our stay, a weekend sight seeing. The hotel was very clean with all that we needed. The staff very helpful. I would return to this hotel again.
Reviewed by traveler from New York on May 30, 2006 |
| Best beds ever!!!!!!!! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The beds in this hotel are the most comfortable beds I've slept in!!!!!!!!!
Reviewed by traveler from Pittsburgh on May 27, 2006 |
| very accomodating for business and pleasure |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I would recommend this hotel especially for the gym spa and sauna that was great to do at the end of a very long business day. The staff of this hotel were friendly and helpful and made my stay in Toronto enjoyable.
Reviewed by traveler from L.A. Ca. on May 23, 2006 |
| Good Hotel - Too crowded |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The hotel was ok, the room was big and comfortable; but the hotel was too crowded. I like more small and unique hotels; but this one was ok.
Reviewed by traveler from Buenos Aires on May 17, 2006 |
| Great loaction. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel's location is great for shopping and getting on the subway.
Reviewed by traveler from Maryland on May 3, 2006 |
| See Toronto at it's best |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| convenient location. direct access to the extensive Toronto underground system. Shopping galore! Excellent concierge services, great pool, gym and spa. Approx $30 bus ride from the the airport or $45 taxi cab.
Reviewed by traveler from NJ on May 3, 2006 |
| Very Nice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great city, great hotel. I would certainly love to return. Places to eat at the hotel are okay, but the PATH below the hotel is access to many great shops and restaurants.
Reviewed by traveler from Washington DC on May 3, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is wonderful, and the staff is really polite and friendly. my son said this was the best hotel "ever". Also the location is extremely convenient. I really can't wait to go back
Reviewed by traveler from Boston on April 26, 2006 |
| Sheraton Centre Toronto Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel's staff very pleasant and very willing to help. Very clean and centrally located within the city. Easy access to the path and conference center.
Reviewed by traveler from Edelstein, Illinois on April 12, 2006 |
| 15 Minutes from the Convention center |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The Hotel is a 15 Minute walk from the convention center. Many are closer. But its not a bad walk. A little incovenient.
Reviewed by traveler on April 5, 2006 |
| do not make this mistake |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| this was my worst experience with a hotel ever.very old room. the temperature controle does not work, so i had to stand 78 degree fah with my child who was having fever.the hotel did not send anyone to fix the problem even after multiple calls. you come back to the room to find out that it is not cleaned even in the afternoon. it is supposed to be rated as 2-3 stars hotel. the only good thing about it is the location
Reviewed by traveler from iowa city, ia on April 4, 2006 |
| only when busines travel |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Location is very good to access to shopping center and subway station and business area. The bed was quite comfortable and the linens luxurious.however the staff is not friendly and helpful.not recommend for leisure travellers.Regarding the fare,it is a little bit overrated.
Reviewed by traveler from Tokyo,Japan on October 12, 2005 |
| Won't go back |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The toilet does not flush well and water goes so slow to the water tank even after fixing it. No bar in the room so one has to buy bottled water outside. Mouthwash not provided.
Reviewed by traveler from Los Angeles, CA on July 13, 2005 |
| Toronto's most comfortable hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We enjoyed our stay so much! The service was great and the hotel was extremely comfortable, clean and organized. Location is great!! Within walking distance to CN Tower, great restaurants, bars, shopping, etc...Would go back any time.
Reviewed by traveler from Detroit, MI on June 1, 2005 |
| Not impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
No |
| Location is good, but the hotel is a bit old while services is average when compared to its price. Pretty comfortable room though.
Reviewed by traveler from Hong Kong on May 28, 2005 |
| Too Expensive for this kind of Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel was Ok. It was not as I had expected. It was the run of the mill type of hotel. The rooms were small. And they could have had more anemenities.
Reviewed by traveler on May 6, 2005 |
| No courtesy towards guests |
Overall: 2 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Fire Alarm sounded on Sunday, 4/14, causing fear and confusion. Situation was resolved after a few minutes but no explanation was ever provided nor was any type of courtesy ever extended to guests.
Reviewed by traveler from New York, NY on April 27, 2005 |
| Too much construction-not enough helpful signs |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| This is a fine hotel undergoing a major rennovation. Unfortunately, the place was in virtual chaos; there was no legitimate way to discern where anything was located. The health club was fairly well-equipped with older model exercise machines-some of which were broken and others that were in need of repair. The entrance way was a shambles and an eyesore.
Reviewed by traveler from Chicago, IL on April 26, 2005 |
| Excellent hotel |
Overall: 5 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I stayed in the Sheraton for the week prior to New Year's, and aside from some construction on part of the ground floor it was everything I could have asked for. The staff were all friendly and helpful, and the maid service was prompt and efficient.
Reviewed by traveler from Greensboro, NC on January 23, 2005 |
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