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| Omni Berkshire Place |
Omni Berkshire Place in New York, New York |
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Omni Berkshire Place
21 E 52nd St
New York, New York 10022
Call Expedia at: 1-800-551-2409
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Omni Berkshire Place Reviews
| Traveler Ratings Summary for Omni Berkshire Place
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Overall: 4.67 |
Service
4.67 |
Condition
4.64 |
Cleanliness
4.75 |
Comfort
4.42 |
Recommend
100 % |
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| Good value in expensive Midtown |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I stay at the Omni most times I am on business in NY. Normally, it is great. This time, because of massive reconstruction at a neighboring multistory building at the back of the hotel, the first night was horrible...noise began at 6:30 am (3:30 am PDT where I live). The hotel staff was very accommodating in changing our room: higher floor and other side. Still, it is a small hotel, so be aware of your neighbors. The bar is small but nice; I haven't tried the restaurant, preferring others nearby.
Reviewed by traveler from San Jose, CA on May 31, 2006 |
| Very Comfortable |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was perfect. Everyone that worked there was very professional. Housekeeping even got out of the elevator to give the guest priority. We waited 15 minutes to get our car from the vallet, which we didn't think was very long.
Reviewed by traveler from Virginia on May 31, 2006 |
| Great New York Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| One of the best hotels I have stayed at in NYC! Larger than normal rooms, superb service from staff including fresh towels twice a day, bed turn down complete with chocolate mint on the pillow, very comfortable beds & a great price. I will definitely stay at the Omni on my next trip to NYC! On a scale of 1-10, I give it a 10+!
Reviewed by traveler from Clearwater, Fl on May 16, 2006 |
| Comfortable experience. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Enjoyed our stay.
Reviewed by traveler from Reading,MA on May 11, 2006 |
| Great location. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is centrally located which made it very convenient & the service was very good. This was my 2nd visit to the Omni and it seems to get better with each stay!
Reviewed by traveler from Oklahoma City on April 18, 2006 |
| Great location & amenities |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I've stayed here a couple of times and the midtown location is wonderful-- walk to big-time shopping, Broadway, etc. This time we arrived in a rainstorm and were thrilled to find an umbrella in the room. There is a decent gym, the valet parking was $35/night which in midtown is pretty reasonable... overall no complaints, and I am picky!
Reviewed by traveler from Cazenovia, NY on April 12, 2006 |
| Lovely stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Location, location, location! Very attentive and overall friendly staff. Our room was very confortable and bright, even on a lower floor. The extras like the complimentary hot beverages in the AM and turndown service in the evening were wonderful treats. Make sure you do enroll in their OMNI preferred guest, it is free and worth a lot of extras! We definetely will be back.
Reviewed by traveler from Fort Lauderdale on April 10, 2006 |
| Great Place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Perfect location! Rooms are a little small, but well appointed. The hotel staff was very nice and helpful. I would certainly stay there again.
Reviewed by traveler from Atlanta, GA on April 5, 2006 |
| Will Return |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Since this was my 1st trip to New York City, I was not sure of what to expect but the customer service was exceptional. We arrived early and while the hotel did not have a double room available for early check-in they did provide me with a king and provided a roller bed. The staff was friendly and helpful. Great location and easy access to all New York has to offer. I would definitely stay again.
Reviewed by traveler from Los Angeles on March 15, 2006 |
| Best Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My boyfriend and I were not sure what we were going to get when we booked but we were very pleased.The room was extremely nice with a marble bathroom. The hotel was just 2 blocks from Rockefellar center and close to times square. The room had everything we needed. They were able to accomodate us at 10am when we arrived early.
Reviewed by traveler from Philadelphia,PA on March 14, 2006 |
| Class Act |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We came back to this hotel after remembering a favorable stay 6 years ago. Good Midtown location, away from Times Square madness, close to MOMA. Great doorman who we remembered from our previous stay. Nice, efficient front desk and concierge. Room was "medium-size" for NYC, very clean. No in-room coffee maker was a downer.In room umbrella was key in the rainy weather. OK bar but breakfast was way over-priced (48 bucks for "gourmet" choices?)Overall, a classy place that we would come back to - just not eat in.
Reviewed by traveler from Harvard, Ma on March 7, 2006 |
| Comfort and Service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our flight arrived at JFK at 6:15 am and we could really use a rest and freshening up. I called from the airport, hoping that if they had the room we could check in VERY early. We were invited to come by and they would accommodate us. The Omni Berkshire didn't have to do that, but we sure appreciated it. The staff was both friendly and efficient. Overall a very pleasant stay.
Reviewed by traveler from San Francisco, CA on January 3, 2006 |
| Great Hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great hotel at a great location!
Reviewed by traveler on December 18, 2005 |
| Great ,but small rooms. |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Very clean and well maintained hotel. Nice turn down service with mints, gingerbread men cookies and bottled water. Rooms are very small. Great customer service and tourist help.
Reviewed by traveler from Austin, TX on December 15, 2005 |
| Great location, nice staff, good place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| At 52 and Madison the Omni is walking distance to almost everything you would want to do. And there are quick and/or good restaurants all around. Only issue we had was getting the air conditioner in our room to work. It was mid-December, very cold outside but our room was very hot. Opening the window was our only option. I would stay at the Omni again.
Reviewed by traveler from Carnation, WA on December 14, 2005 |
| Excellent location and customer service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything about the stay was superb!
Reviewed by traveler from Ohio on December 7, 2005 |
| Highly recommended |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff were friendly, competent and professional. They made our stay a pleasure. Our requests such as for delivery of a roll away bed, were completed quickly. Additionally, the registration staff helped find us the largest room possible to accomadate the additional bed. Our room was very comfortable, clean and inviting.
Reviewed by traveler from Boston on December 7, 2005 |
| Great Location &Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel Staff and Rooms were great.
Reviewed by traveler from New Jersy on December 7, 2005 |
| very nice, convenient hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a great hotel with attractive, comfortable rooms. Expensive, but everything in NYC seems to be these days.
Reviewed by traveler from Washington, DC on November 22, 2005 |
| Perfect |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything was wonderful. The service was amazing, the room was well decorated and very comfortable and the location is hard to beat.
Reviewed by traveler from D.C. on October 12, 2005 |
| pretty nice...a little stuffy |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Great little place. The staff is good but the feeling is a little straightlaced. I go as it is near all the fifth avenue stores, St Patricks, and good restaurants.Plus it's not to far from Carenegie Hall and Lincoln Center.
Reviewed by traveler from tucson,az on September 28, 2005 |
| Very impressed, hotel staff extremely friendly,very confortable stay. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| From the time we arrived the doorman,check in desk personnel and bellman were friendly and helpfull. The room was very nice and clean. View wasn't great,but we didn't stay in the room for a view. The maid service was excellant and we had a turn down bed service each night. The conceige and doormans advise on resturants and entertainment was very good. Highly recommend this hotel. Nice area upper east side with 5th ave and Madison ave shopping a block away.
Reviewed by traveler from Grapevine, Texas on July 26, 2005 |
| comfortable midtown, luxury hotel - my regular destination when in NYC |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Friendly prompt service at concierge, they automatically upgrade me if the hotel is not full. Elegant without being over the top. Hotel is comfortable and central to all shopping and sites just a block off of 5th Ave.
Reviewed by traveler from Boston on July 13, 2005 |
| Our trip was great! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I chose the Omni Berkshire based on the traveler's reviews. We were not dissappointed. It's a well kept, older hotel & the staff was great. We were glad we splurged on the suite since we had our teenage daughter - and that was very nice. Couldn't beat the location.
Reviewed by traveler from Roanoke, Va on June 20, 2005 |
| definitely a 4 star hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| the only thing I missed about this hotel was a coffee maker in the room. A good portion of the hotels I've been to include this in the room. We had to get up at 2:30 am for our shuttle and would have liked to have had a cup of coffee.
Reviewed by traveler from detroit, mi on May 25, 2005 |
| good location for both business and pleasure |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Right in the heart of midtown, ten minute walk to Times Square, Rockefellor Center and steps away from Madison Ave, Saks, Lord and Taylor ect. Very nice amenities in room and super comfortable bed. Not too pricey considering it's New York! I have no problem recommending this hotel.
Reviewed by traveler from Wilbraham, MA on May 25, 2005 |
| Dissapointed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| We had stayed at this hotel previously and were delighted with our accomadations. This time, even though Expedia rated it as "Deluxe" Vs. "Standard", the room hardly met minimum acceptable. There were only four TINY drawers for your clothing and other belongings. The counter space in the bathroom was also TINY - not enough room for toilet articles.
Reviewed by traveler from Santa Ana CA on May 17, 2005 |
| Nice Hotel, Great Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Overall, I would reccomend this hotel for business travel and for adult vacationers. I had my 9 year old son and found it difficult to get quick, reasonably priced breakfast,snacks or drinks. As far as location goes, it does not get much better and the staff is very helpful.
Reviewed by traveler from Durahm, NC on May 11, 2005 |
| a terrific experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| we had a suite that was terrific--roomy, comfortable, and well-decorated. the bathroom was great--including a nice tub to soak in after a long trip. room service was good and fast. front desk/concierge very helpful/accommodating. great location between 5th and madison.
Reviewed by traveler from LA on May 11, 2005 |
| disappointed |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| the service was mediocre at best. they forgot to clean my room the first day. room service brought me the wrong thing one time, and another time completely forgot my order altogether. there are better hotels at similar prices.
Reviewed by traveler from San Francisco, CA on May 4, 2005 |
| What a great place to spend your time! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our hotel was wonderful and it felt like home! Location, location, location! The only thing they did not have the bed type we ordered, but they were so accomodating and we were flexible. All the staff took great care of us and we loved New York!
Reviewed by traveler from St. Helena, California on April 19, 2005 |
| Will Someone Please Pass me the Grey Poupon! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Omni Berkshire Place really is stylish and elegant. Although, it's a older hotel, the quality of it represants luxury and old world charm. ALL the staff I encounted(especially the two doormen) were really helpful and well mannered. The room service workers cleaned my room really well and I love the marble and glass fixtures in my bathroom(I took a great shower). My bed and pillows were very comfortable Shoppers will definitely appreciated the hotel's location because Fifth and Madison Avenue are one or two blocks away! The hotel's restuarant is above normal dining prices, but I appreciated the quality of my meals. My room was not huge, but cities such as NYC, London and Paris usually have medium to small hotel rooms. Overall, I recommend staying at the Omni Berkshire because of its location and the respect its workers have for hotel guests.
Reviewed by traveler from Long Island, NY on April 3, 2005 |
| Very nice hotel! |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed at the Omni Berkshire for a long weekend getaway and were very please with the hotel. Through expedia, we got a great deal with this hotel. The rooms were very nice and the staff were extremely helpful. The only complaint that I had was that the items in the mini bar were quite expensive. If you need a drink in the room, stop at the store before you get one from the mini bar.
Reviewed by traveler from Oklahoma City on January 21, 2005 |
| European-style hotel in a great midtown location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Berkshire Place has a distinctly European ambiance. The rooms are nicely and tastfully decorated and kept up well. The staff (doormen, front desk, concierge desk, wait staff) was uniformly responsive, efficient and pleasant on our last visit (January 2005). The only criticisms are (1) the breakfast price is NY-expensive and our room didn't have a coffee pot and (2) the room heating unit: as in many hotels, was either very on (noisy and gusty) or very off (it got cold fast!) and the wall thermostat readings and settings seemed to have nothing to do with it.
Reviewed by traveler from Chicago, IL on January 14, 2005 |
| Great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great location for anything you want to do
Reviewed by traveler from Houston, TX on January 14, 2005 |
| Excellent Value |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were very please. Service was great and location couldn't have been better.
Reviewed by traveler from Knoxville, TN on January 13, 2005 |
| Very impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very happy with the quality of the room the services provided and the helpfullness of the employees.
Reviewed by traveler from Milwaukee, WI on December 20, 2004 |
| Very nice hotel and well located |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The Omni was service oriented and well located. Rooms were very nice and updated. Enjoyed my stay.
Reviewed by traveler on December 17, 2004 |
| Disappointing |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Stayed in late November, and was very disappointed. I've stayed a number of times before, and always had a good experience, but this was different. Needs some sprucing up, and seems somewhat tired. Doormen never once opened door for us. Great location, but needs some work.
Reviewed by traveler from Charlotte, NC on December 11, 2004 |
| Location, Location, Location.... need I say more! The Best! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our Thanksgiving Holiday Trip to New York and stay at the Omni Berkshire Hotel was wonderful. The staff was most polite and very helpful. They were very child friendly and the place was pact with visitors from all over. Being our first trip to NY we were not sure where to stay and liked what we saw on-line regarding the size and location of the Omni Berkshire Place on 52nd & Madison. In fact, it was such a nice hotel that some veteran NY'er traveler friends of ours changed hotels during their trip to stay at our hotel. All in all 5 star all the way!!! We will be going back, no doubt about that!
Reviewed by traveler from Glendale, CA on December 10, 2004 |
| Quality Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean, quite room. Great service. Right in the heart of mid-town. Could not ask for more.
Reviewed by traveler from Suffern, NY on December 10, 2004 |
| Omni Berkshire - NYC |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| The Hotel was in a great location and for that I was very pleased. However, the service was not at all worth the 4 stars given. We waited for an hour for our bags with two phone calls to the bellman. One out of the 4 people working the Concierge desk really knew the city well enough to direct us around. I watched the others scramble with myself and other guests trying to help out. Our TV didn't remote didn't work and made 3 phone calls to housekeeping to get someone up to our room who knew how to fix the problem. The room was nice however, our view from the 3rd floor was of the roof and when I called to ask if there were other rooms available with better views, the front desk told me that "The Omni is not a hotel for 'views' of the city..."Overall, it was just not what I expected for what we paid and for a four star rated hotel.
Reviewed by traveler from Orlando on November 18, 2004 |
| Good Midtown Value |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| My room was a tad small. Otherwise facilites and service was fine. Excellent free WiFi in the room to stay connected.
Reviewed by traveler from Los Angeles CA on November 17, 2004 |
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