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| Marriott Casamagna Puerto Vallarta Resort |
Marriott Casamagna Puerto Vallarta Resort in Puerto Vallarta, Mexico |
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Marriott Casamagna Puerto Vallarta Resort
Avenida Paseo De La Marina 5
Puerto Vallarta, Mexico
Call Expedia at: 1-800-551-2409
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Marriott Casamagna Puerto Vallarta Resort Reviews
| Traveler Ratings Summary for Marriott Casamagna Puerto Vallarta Resort
|
Overall: 4.68 |
Service
4.73 |
Condition
4.64 |
Cleanliness
4.75 |
Comfort
4.55 |
Recommend
97.26 % |
|
| Nice Hotel, But Service A Little Lacking |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Overall, our stay was nice (beautiful pool, good location), but the service needs improvement. It took over 45 minutes to check in (only two people ahead in line), and when I asked if our room was an Ocean View, I was told yes. The room I was given was clearly not Ocean View--the first clue was the view of a wall), and I was promised an Ocean View the next day. I was also promised a credit on my bill (which I had prepaid in full), and that the staff would move our luggage to the room while we were out. None of the promises were honored, and I had to call repeatedly to get an Ocean View room with the right beds. I also had to make multiple trips to the front desk to have the keys encoded properly, which is quite annoying. Especially when having to stand in line again and again. But the positive aspects of the hotel are: location (close to marina), nice grounds (especially the massive koi pond), excellent pool next to the beach, and friendly staff. And the booth where you can book canopy tours, dune buggies, horseback rides, swimming with dolphins, etc. is invaluable. Very convenient, and I would highly recommend using the hotel's services to book adventures with this convenience. The hotel stores are also a nice touch, especially the one that sells drinks and food.
Reviewed by traveler from Santa Clarita on August 5, 2006 |
| Loved it! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was the first time my boyfriend and i stayed at the Marriott in Puerto Vallarta and we loved it. We wouldnt stay anwhere else. Everyone was really friendly and its more of a family hotel. The food was excellent and the room was too. The beds were so comfortable and soft. Our room was cleaned twice a day. I have no complains about this hotel.
Reviewed by traveler from Upland, CA on August 2, 2006 |
| Totally relaxing! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The beds are very comfortable, and the service is excellent throughout the hotel. Rooms are well-stocked with shampoo, etc., little chocolates at night, and plenty of towels. Breakfast buffet is a must! Great variety of foods, and all very well prepared. Activities really do happen according to schedule around the pool; one can rent kayaks or a sailboat from the hotel beach, or even take a ride on a banana boat. Excellent taxi service from the entrance to the hotel, and prices are standard (no ripoffs!)
Reviewed by traveler from Windsor, CA on August 2, 2006 |
| nice hotel but a little dated. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I just returned from a five day trip to PV. The Marriott is clean and safe. It seems dated and some areas of the hotel were not well maintained (bathrooms by the pool were filthy). The beds were good. It was very hot and damp and most areas of the hotel had no ac. Keep in mind that the beach has packed, dark sand with rough seas and many people encountered sand fleas. The hotel restaurants were not very good so I would suggest going elsewhere. I did like the deli because they had light snacks and beverages. The PV Marina area seemed pretty seedy and filled with timeshare pitchers even in the restaurants. Go downtown for more food options.
Reviewed by traveler from Jersey City, NJ on July 28, 2006 |
| Loved the hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Just like what everyone said--this was an awesome hotel. The grounds are gorgeous, the bedding luxurious, and the staff was very gracious and friendly. We've been to PV several times, but this is the first time we've stayed outside of town. We loved be around the marina and just being a short bus or cab ride into town. We would go back to PV mainly due to this hotel.
Reviewed by traveler from San Diego on July 26, 2006 |
| Great Service; Very Comfortable |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was more than we even expected. Our room was cleaned twice a day, and all the employees were very nice and helpful. They made the stay in a foreign country extremely comfortable. The restaurants at the hotel were very good and clean. I recommend a massage at the spa as well. We loved our stay!
Reviewed by traveler from South Bend, IN on July 26, 2006 |
| Five Stars or More |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is magnificent. This hotel should be rated five stars. Every part of the room is just right-super comfortable beds, cholcolates on the pillows at night, luxurious bathrobes, and quiet luxury. The hotel staff is at your service. The only negative is that the river silt covers the ocean area every afternoon and the water looks nasty.
Reviewed by traveler from El Paso, TX on July 24, 2006 |
| Would Stay Here Again |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We found this hotel to be very accomodating for our family of four. The rooms were clean and the much needed ac was always operating. The water from the faucet and ice machines are also purified and filtered. The pool is large (jacuzzi was blazing hot though) and the poolside food/drink service was very convinient. The grounds are clean and well kept and the view of the bay is great. This hotel is on the marina end of town and is approximately 25 minutes from the busy downtown area. Taxis are easy to flag down and the cost to go downtown is about 6 usd one way. There is shopping, fishing/excursions, and restaurants/mini marts within a short walking distance from the hotel along the marina. There is also a bus stop if you prefer to pay less in transportation fares. We were glad we were on the quiet end of town. The only complaint I have is that service anywhere in Mex is slower so you need to exercise patience. The bellhops were always very helpful.
Reviewed by traveler from Lakewood, ca on July 18, 2006 |
| Great Hotel but... |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| the mini bar and movies were over priced and the front desk should be well staffed at all times, especially during check out. Champions restaurant has bad food and terrible service. The hotel itself was great very accomodating and friendly. I will stay here again.
Reviewed by traveler from Los Angeles, CA on July 15, 2006 |
| Great Value and Great Service |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We did an all inclusive package, which was well worth it. There are four great places to eat and virtually everything included with the package - just things like lobster are extra. The service staff made the trip memorable - they go out of their way to make sure you have everything you want and that you're having a fun time. Would return here, it's worth every penny.
Reviewed by traveler from Detroit, MI on July 14, 2006 |
| Marvelous pool, food, service-beautiful as well |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our only problem was the inability of front desk to exchange dollars into pesos, or break American bills into smaller denominations- " we have run out for today". Seemed odd in such a large, luxurious facility. Otherwise the service, atmosphere, facility, etc. were all superb!
Reviewed by traveler from Suburban Maryland on July 13, 2006 |
| great hotel & great place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We spent 1 week at the Marriott and had a great time. Food was great and not very expensive. Employees were very friendly and all spoke perfect English. The pool is awesome and the view is paradise.
Reviewed by traveler from Miami, FL on July 12, 2006 |
| Great place to kick back and relax |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was expansive and beautiful. I was amazed seeing workers day after day working on maintaining the grounds. The result was a beautiful set of grounds to be enjoyed and admired. The staff was friendly knowledgeable and very attentive. Accomodations were specious and comfortable- beds had been completely replaced in the entire hotel a few weeks before my stay- double pillow top for a quality rest. The food was a little expensive, but still reasonable, compared to what you can get in the marina (a short walk from the hotel) or downtown. All in all, a wonderful place to go.
Reviewed by traveler from New York, NY on July 12, 2006 |
| No way this is a 4 star hotel. |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| They lost my credit card slip to begin with, the maid left my room open after she cleaned it, and we have pictures of the mold on the walls and chairs in the hotel room. We also had to wait 20 minutes in line to check out and I finally had to grab someone from concierge to do so! I would never return to this hotel!
Reviewed by traveler from Chicago IIL on July 11, 2006 |
| Beautiful setting in Puerto Vallarta |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| My husband and I were in Puerto Vallarta for 5 days and had an excellent stay at the Marriott. The grounds of the hotel were beautiful and we absolutely loved the pool area. Hotel service was great, from our incredibly easy check-in (did not even have to go the front desk), to the concierge services, to the pool staff. Everyone was very kind and helpful. As far as the beach vendors go, I said 'no gracias' and they left me alone. To me, not a big deal at all. My only complaint of the hotel was our room. It was nice enough, with a beautiful view of the ocean, but it was definitely a little outdated. However, who really spends that much time in their room when on vacation?? In all, I would definitely recommend this hotel because of its fantastic setting and its beautiful hotel grounds/services.
Reviewed by traveler from Phoenix, AZ on July 7, 2006 |
| Best Hotel Ever |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was my best hotel stay ever. The room was larger than expected and very comfortable. The AC was already on and set for 70 which was very nice to walk into after arriving in the Mexico heat. Hotel staff was really great. Everyone speaks English. Had the best meal at La Estancia. We were not impressed with the Sushi at Mikado because they put cream cheese in there sushi which drowns out the already small portions of the other fillers and meats. Also, we were very disappointed with our food at Champs sports bar because there soup tasted like flavored water, there nacho cheese wasn't fully melted, and the whole place smells like cigarette smoke. And lastly there seems to be no way to turn down room service which is unnecessary for us. And although we were not in our room much we seemed to have been bothered quite a bit with people knocking on the door even with the Do Not Disturb sign hanging from the door. Other than that still a great resort and we plan to return.
Reviewed by traveler from Spokane, WA on July 7, 2006 |
| Nice resort |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| You don't really need to leave the hotel grounds to have a great time. The pool and the service are great.
Reviewed by traveler from Philadelphia, PA on July 5, 2006 |
| Very good Hotel for the price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is a very good Hotel for the price. The pool was very clean with plenty of space. I was very impressed with the pool side service. Even though this was not an all inclusive the food was excellent. I would recommend this hotel to anyone who is mindful of their budget.
Reviewed by traveler from Atlanta Georgia on July 2, 2006 |
| would love to go back and stay longer. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| One of the best I have stayed at . The rooms are great and so are the staff, But the aircondition should go cooler than 60 degrees. But the only thing I could say to be the best stay ever is keep the venders off the beach they made me feel unrelaxed every time we went to the beach they were a pain in the butt. Get rid of them and it would be perfect.
Reviewed by traveler on June 28, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The service was great. The rooms wonderful. Pool and beach were fantastic. Great location.
Reviewed by traveler on June 17, 2006 |
| Vacation of a lifetime, and we will be going back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We could not of been happier with this hotel and its location. Rooms are good sized and very comfortable, the service staff fabulous, pool was awesome, and resturant accomidating. You can walk to the Marina dist. and frequent other resturant and cantinas which we did. Victors is awesome. A shot of Tequila with every drink ordered. Wow! Taxis to downtown are cheap and always available. Minutes ride. The beach was fantastic as weel. We fished and caught tuna, we snorkled at Los Arcos, we did the Canopy cable tour(awesome) and Rythems of the Night(skip it).We are taking the rest of our family back next year. We stayed 7 nights.Awesome!!!
Reviewed by traveler from Hayden Lake, Idaho on June 9, 2006 |
| Beautiful Place! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| My stay here was great! The Staff was very helpful and friendly. The room was great but the bed wasn't as comfortable as I would have liked. I would return to this hotel again in the future. The food at the hotel was good as well.
Reviewed by traveler from Topeka, KS on June 8, 2006 |
| Great time at hotel. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were on our honeymoon and could not have had a better time or been more pleased with the hotel. The drink prices were high but we expected that, food prices were fine. Service was fabulous! We were there May 20th-26th and to our surprise there were not alot of people in PV -- it was definitely to our advantage. Beautiful grounds/pool- we spent 2 days just lounging around the pool. We travel alot and there are not alot of places we would return to but PV is one we would go back to.
Reviewed by traveler from Kansas City, MO on May 31, 2006 |
| Wonderful hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This hotel is gorgeous! The grounds are very well kept and the staff is eager to please. However, the hotel seems to strictly abide by it's 4 PM checkin. We arrived at noon along with several other guests, but no one was able to get a room until 4. Once we got a room though, things went perfectly. The bed was comfortable. Room service was quick. Chairs around the pool were plentiful. The hotel was a bit far from the malecon, about a 20 minute cab ride. But overall, the hotel was very nice.
Reviewed by traveler from Chicago, IL on May 23, 2006 |
| The uncomfortable bed is worh staying here! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Great experience from beginning to end! Our room was beautiful and the view was priceless. We were satisfied to see that the hotel was as beautiful in person as it was in the pictures. Everytime we ate at the hotel the service was amazing- best we've ever had anywhere. The beds were not very comfortable but everything else made up for that. We can't wait to go back!
Reviewed by traveler from Tucson, AZ on May 23, 2006 |
| going back to this hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I stayed at the hotel almost the whole time because it was so comfortable and the hotel food at the beach was suprisingly good. A little pricier, but worth it.
Reviewed by traveler from Minneapolis MN on May 23, 2006 |
| Excellent choice for a relaxing vacation |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The rooms were clean and spacious; the staff was very friendly. Would highly recommend this hotel to any vacationer looking for a place to wind down and relax.
Reviewed by traveler from San Jose, CA on May 17, 2006 |
| Best Hotel In PV |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I cant wait to go again! All the employees treated us like royalty. We have never felt more welcome. No a single bad thing to say.
Reviewed by traveler from Lacey, WA on May 16, 2006 |
| Exceptional property provides beauty and relaxation |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We spent 5 nights and 6 wonderful days at the CasaMagna and can't wait to go back. This was our third trip to PV but our first stay at this property and we will definitely stay at the Marriott on our next visit. Grounds are lush and well-maintained throughout the property. The pool area is an oasis for sun-worship or relaxing under an umbrella with a good book. The poolside restaurant is ideal for lunches as the staff will take your order from your chaise lounge and you can eat poolside. All hotel staff were extremely welcoming and attentive throughout our stay, particulary the concierge and the bell men. Our room was on the 8th floor with a westward view. Evening views of the sunset with the waves crashing below were perfection.
Reviewed by traveler from Wisconsin on May 6, 2006 |
| Great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was excellent--it has a beautiful pool area and the rooms are very comfortable! The service was wonderful and the friendly staff was quick to help with anything we needed. This hotel is great because it is near the Marina (plenty of shops and places to dine within walking distance) but is still only a very inexpensive cab ride to downtown. We split our time between the Marina and Malecon (downtown boardwalk) and we were very pleased with the convenience of both.
Reviewed by traveler from Seattle, WA on May 3, 2006 |
| Just right |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Just completed a 7 night stay at the Marriott Casamagna. Just great. Great location near Marina, excellant pool and beach, great restaurants. Service was top notch. Very clean, a big plus with my wife. No reason to stay any where else in PV.
Reviewed by traveler from Indianapolis on May 3, 2006 |
| Highly Recommended |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It is a beautiful hotel with a great view of the ocean!
Reviewed by traveler from Kansas City, KS on April 28, 2006 |
| A beautiful resort with friendly and helpful staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel with its lush grounds and attractive recreational areas is beautifully maintained. The staff is exceptional for its eagerness to please the guests. This is a wonderful destination for a relaxing vacation in the sun. My only complaint is with the hard lumpy pillows, otherwise it was close to perfect. The large swimming pool is great. The hotel is on the beach where one can swim in the surf. The restaurants in the hotel are very good.
Reviewed by traveler from Hamden, CT on April 26, 2006 |
| Nice Hotel |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Great place to stay. Only complaint: our first room was extreemely noisy. You could hear everything that happened outside the door and next to us. It also smelled really bad. Our second room was better, on a higher floor and completely in an isolated part of the hotel. Much better in terms of noise. It still smelled funny, like moth balls and cleaner.
Reviewed by traveler from New York City on April 25, 2006 |
| Beautiful location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We loved the Marriott in Puerto Vallarta. We stayed in late March early April and the weather was perfect every day. The hotel staff is very attentive and pleasant, the pool was huge with a swim up bar. The property has an excellent location right on the ocean and our view from the hotel was fantasic. The main restaurant had the best meal we had on the trip. We would definitely stay there again, we had absolutely no complaints and the accomodations made the whole stay over the top!
Reviewed by traveler from Napa, California on April 23, 2006 |
| Fabulous place for family holiday |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The Marriott Casa Magna Resort was absolutely great. The staff treats you like royalty and the room was terrific. We didn't get the greatest view but we didn't mind since we spent the time in our room only to sleep. Steps away from the beach and only one block away from the local marina where you can shop, eat and relax, the Casa Magna resort is a great location in Puerto Vallarta. Make sure to visit the Marina for great restaurants. Taxis are cheap and if you are really an adventurous, the buses can take you around town for dirt-cheap. Make sure to visit "Centro" for shopping and restaurants because the hotel restaurants are quite costly. Also, beware of time-share sharks everywhere. Time-share salesman and local merchants are not allowed on the property so you are safe there. Be sure to review "day trips" for great adventures. The resort is very family friendly and the weather was perfect during our stay in April. We will definitely be going again and will stay at this high-class resort.
Reviewed by traveler from Minneapolis, MN on April 19, 2006 |
| Truly the best PV has to offer |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Just returned from 4 nights. Everything was beautiful and clean. Hotel was very crowded due to holiday week and the staff handled the number of people without a hiccup. Slight issue upon our arrival - room was not ready until 7 pm - but this did not ruin anything. Only problem was with pillows. They were very lumpy. This will not stop me from staying there again.
Reviewed by traveler from Alexandria, VA on April 17, 2006 |
| very friendly staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We spent a week at Casamagna and what impressed us the most was the staff. They went out of there way to be friendly. We felt so welcome. Loved having fresh complimentry coffee in the lobby every morning!
Reviewed by traveler from bozeman mt on March 28, 2006 |
| will go back |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Room on 8 floor had great view. Our friends on first floor did not have a good time, so try to get a higher floor if possible.
Reviewed by traveler from Michigan on February 15, 2006 |
| Best hotel in PV |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everyone at this hotel is polite, helpful and smiling. They make the trip so much better.
Reviewed by traveler from Chicago on February 15, 2006 |
| If you like to sleep in a comfortable bed don't bother staying here! |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
4 |
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