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| Imperial Palace Hotel and Casino |
Imperial Palace Hotel and Casino in Las Vegas, Nevada |
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Imperial Palace Hotel and Casino
3535 Las Vegas Blvd S
Las Vegas, Nevada 89109
Call Expedia at: 1-800-551-2409
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Imperial Palace Hotel and Casino Reviews
| Traveler Ratings Summary for Imperial Palace Hotel and Casino
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Overall: 3.30 |
Service
3.33 |
Condition
2.93 |
Cleanliness
3.59 |
Comfort
3.52 |
Recommend
70.37 % |
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| first vegas visit impressed |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| nice hotel middle of strip. room service was there less than 15 min. breakfast buffet wasn't that good, but had a nice stay there.i will stay there on my next trip.
Reviewed by traveler from jacksonville, fl. on September 12, 2005 |
| Good place for the money |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our room was clean but not fancy, just what we expected. Staff was friendly. You can catch the monorail from the hotel. Great location, elevators were very SLOW. They have a huge car show upstairs which if you like to look at cars-it was great. For the money and location I would stay there again.
Reviewed by traveler from Defiance, Ohio on July 10, 2005 |
| Right Location for the right price |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is dead center strip so its near everything we walked to the vinetian and the belagio with out breaking a sweat. Also the monorail is right out the back of the hotel so it was easy to get everywhere. The dealtainers were great. They were fun it was the best way to play blackjack on the strip. the buffets and food were good. I would definitly stay there again.
Reviewed by traveler from Philadelphia, PA on June 8, 2005 |
| Pleasantly Surprised |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This was our first time to stay at the Imperial Palace and the other reveiws had us worried. It was the perfect location for our business trip so we took a chance. I whole property, staff and restaurants were great!. Our room was very comfortable, clean and safe. We didn't notice any of the problems other visitors reported. We booked for the value and not luxury but we got both!. We would stay again.
Reviewed by traveler from Seattle, WA on April 19, 2005 |
| Would not recommend this hotel |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The hotel is old and smell. There is no refrigerator in the room. I had to paid for ice, local and 800 calls. I would not come back to this place.
Reviewed by traveler on February 23, 2005 |
| had a great time |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| hotel staff very kind and cant wait to make you happy
Reviewed by traveler from north olmsted,ohio on January 22, 2005 |
| Would not go back |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| This hotel has a good location being in the middle of the strip & great water pressure in the shower, an easy access to the monorail, but other that it was a bad experience. The check in was OK, but the room had wet carpet outside of the bathroom that we didn't discover until midnight the first night & by morning we forgot to report this. After we left the room that morning & returned in the evening, the mildew smell was overpowering. We called maintenance & they advised we get another room, as by this time the mildew smell was even in the hallway. They did move us to a room at the very back corner of the hotel, this room didn't have an odor, but when unmaking the bed before sleeping, there was a tag on the mattress about being reconditioned & used?YUCK! One bed was hard & one bed was very soft. You can't buy Coke anywhere in the hotel, not even in the gift shop.
Reviewed by traveler from Lewisville, TX on January 21, 2005 |
| Location, location |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Great location but rooms are beginning to show their age
Reviewed by traveler from sc on January 21, 2005 |
| Been to Vegas several times. Stayed at other hotels, but we always go back to the Palace. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very nice rooms,friendly people and convently located.
Reviewed by traveler from Hebron, Ky on January 20, 2005 |
| good hotel for the money |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I stayed at the Imperial Palace 1/05. Before I left I read some reviews and was very hesitent about staying there. I must say I was pleasantly suprised. It wasn't the fanciest hotel and rooms were average but clean. For the money and being in the middle of the strip I would stay there again in a minute. Buffet lunch was good, dinner buffet was o.k.Don't expect luxury but if you want a good deal for the money this is it!
Reviewed by traveler on January 20, 2005 |
| Can't wait to go back |
Overall: 4 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| For the money we paid, I think it was fair.
Reviewed by traveler from Bakersfield on January 20, 2005 |
| Not Impressed |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Too crowded. No directional signage.
Reviewed by traveler from Rochester, Indiana on January 20, 2005 |
| I can't wait to go back. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Imperial Palace in Las Vegas is prime location and most resonable amoung the middle strip luxury hotels.I find it very pleasant and central location to everything.Most of the hotels are now so large that it takes roller skates to reach your room, not so at the Palace, as it has a welcoming appeal and easy access especially for people with walking disabilities.
Reviewed by traveler from Michigan City, Indiana on January 19, 2005 |
| Very satisfied! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our second time there. It is not fancy but clean. Rates were resonable.Great location right in the middle of the strip. The food was average. The staff is very friendly and helpful. When we arrived they were very crowded with people checking in. Our rooms were not ready so we had to wait to get our rooms. Which was no problem we just checked our bags,and went to lunch. When we got our rooms they had upgraded our rooms at no extra charge. Nice surprise!
Reviewed by traveler from Chicago on January 19, 2005 |
| Wonderful place to stay when trying to go cheaper |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel was not the Bellagio as you'd expect, but the rooms were nice and spacious. Very clean, nice service staff, and an excellent casino to spend time in.
Reviewed by traveler from St. Louis, MO on January 19, 2005 |
| Fun place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| When we first got to the hotel they placed us in a room that was still being worked on, there was trash, pipes, paint everywhere, there was no furniture and the beds were overturned. We returned to the front desk and told them about the room, they then placed us in another clean room. The location is great, right in the middle of the strip. We had a lot of fun at the Dealertanier Pit, where all the blackjack dealers dress up as famous people. They were all really nice and it was fun to watch them sing and dance. The comps were nice also, it paid for a lot of our meals. Overall for the price, its nice and in a great location.
Reviewed by traveler from Lawrence, KS on January 18, 2005 |
| The dealanators are great! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The inside isn't very fancy, but its close to everything on the strip and the price was inexpensive.
Reviewed by traveler on January 15, 2005 |
| Many staff issues |
Overall: 2 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Rude staff!!!! Hotel is cheap, you get what you pay for. We have stayed at a number of Vegas hotels all I would go back to until now, don't put this on the top of your list. Good location on the stripe.
Reviewed by traveler from Iowa on January 15, 2005 |
| lookinfg forward to go back |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| the hotel was okay, but I was not complete satisfy because I have a room close to band playing music,therefore i could not have a good sleep. Otherwise everything was okay.I don't mind to reccomend this hotel to a friend.
Reviewed by traveler on January 15, 2005 |
| cant wait to return |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| wonderful hotel...right on the strip....great gambling...great entertainment
Reviewed by traveler from yorkville, illinois on January 14, 2005 |
| Not not so imperial stay. |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| The drains in the bathroom backed up, and bathtub was not cleaned well. I guess you get what you pay for though....
Reviewed by traveler on January 14, 2005 |
| Worst hotel ever |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This was one of the worst hotel's I have ever stayed at. Let's just say you will need about 20 minutes to go to your room. The elevators just plainly suck and are normally overloaded. This hotel just plainly needs to be rebuilt from ground up.
Reviewed by traveler on January 14, 2005 |
| best priced las vegas hotel |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| It was a great hotel and fun place to stay!!!
Reviewed by traveler from Phoenix, AZ on January 13, 2005 |
| Elevators Malfunction |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Many people used the stairwells due to erratic elevator service. Some elevators went to certain floors, not stopping at all floors (No notice stating this). When using stairwells the doors leading to certain floors were locked, preventing people exit of stairs. What would happen during a fire or other need of evacuation??
Reviewed by traveler from Atascadero, Ca. on January 13, 2005 |
| nice place to stay |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| the hotel was very clean & the hotel staff was also friendly. there was a little confusion upon checking in, but other than that a nice place to spend your vacation. the imperial palace is central to all major casinos.
Reviewed by traveler from butler, pa on January 13, 2005 |
| Decent good value room |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was fine, if a bit run down. The room door to the balcony did not lock, and when we reported this they agreed that this was so, but did nothing to fix it. Other than that a very good value and clean room in a good location on the strip.
Reviewed by traveler from Los ANgeles on January 13, 2005 |
| Lack of Customer Service |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| This is a disjointed hotel. There was a distinct lack of customer service. I would never go back.
Reviewed by traveler from Minneapolis on January 13, 2005 |
| Good inexpensive place right on the strip |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good inexpensive place right on the strip
Reviewed by traveler from Chandler, AZ on January 13, 2005 |
| Nice trip |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Its an inexpensive hotel in the heart of everything. It has all the amenities of the Luxury hotels though it is a little dated. Would highly recommend it if cost is an issue and you want to be convenient to major activities
Reviewed by traveler from Greenville SC on January 13, 2005 |
| A good place to stay in Las Vegas |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Room is clean and spacious. Location is perfect - a few minutes' walk to Bellagio, Caesars, Bally's, Paris, Aladin, Mirage, Treasure Island, and Venitian. The new monotrain station is right behind the hotel and you can take it to MGM. It was free until Dec. 28, 2004 and then $3 a ride afterward.It's quite confusing to find the way to your room either through the casino or from the packade, though.
Reviewed by traveler from Calgary, AB, Canada on January 12, 2005 |
| 3rd stay |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Staff always helpful and friendly. Rooms were just the basic type but clean and comfortable. We stay there as it is located on the middle of the strip. The rates are reasonable and the breakfast buffet is nice. We have stayed there 3 times now and we finally went to their show. We weren't expecting much and were pleasantly surprised at how good it was. Also their dealers on the floor provide fee shows during the night which are fun for all.
Reviewed by traveler from Woodbridge, VA on January 1, 2005 |
| Will stay there again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location, reasonable price. Good sports book. Room did not have a remote control or clock radio. Minor inconveniences, great view, clean room.
Reviewed by traveler from San Antonio, TX on December 21, 2004 |
| A great place on the Strip for minimal expense |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The IP is notorious for it's locale and affordability - If you're not going to be in your room much and want to be at a great location on the strip - give the IP a shot.
Reviewed by traveler from San Francisco on December 20, 2004 |
| Not impressed |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This hotel is old. The tub did not drain properly. We reported it twice in our five day stay and it never improved. The TV sound would cut in and out. These are two maintenance problems that should be checked and taken care of. The food in the TeaRoom for dinner was terrible. I ordered a hot roast beef sandwich with garlic mashed potatoes. The beef was fatty. My husbands cold roast beef sandwich was much better. We didn't expect a lot out of the meal since we were there at midnight, but I did expect something edible.I would neitherrecommend this hotel nor would I stay there again. The only good thing about this casino/hotel is its location. It is in the middle of the strip and we walked to every location we wanted to go.
Reviewed by traveler from Johnstown, PA on December 19, 2004 |
| I was no-valued customer for them |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| It seems very old.general feeling to see the facility is very poor, and low level people come to stay.Out-side view looks good , but having very bad inside..bad smell, old furniture, cheap toilet ware...no-light protection / noisy protection room curtain.
Reviewed by traveler from I am traveler , not American citizen. on December 18, 2004 |
| Great stay for great price |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Convienient locationgreat buffet
Reviewed by traveler from La Quinta, CA on December 18, 2004 |
| take some cleaner |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
1 |
Comfort
4 |
Recommend
No |
| While the location of this hotel was great, the cleanliness was not there - our tub was dirty and even after requesting someone to come clean it, it still was never cleaned, the next day we had the same thing happen.
Reviewed by traveler from seattle, wa on December 17, 2004 |
| The Emporer would be very disappointed. |
Overall: 2 |
Service
4 |
Condition
1 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| Rooms are poorly maintained. For example, both the sink and shower did not drain so that the sink almost overflowed just washing your face and you stood ankle deep in water in the shower. The hotel was like a maze, even more so that most hotels in Las Vegas. That wouldn't be so bad, except it was also very poorly signed. We had trouble finding our room the first time and the way back to the casino. We finally found our way and we lost track of how many people we helped find their way over the 4 days we were there. The casino itself had very low ceilings, which made it that much smokier and stuffy.
Reviewed by traveler on December 13, 2004 |
| Good value, great location on the Strip. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The only problem was, on the first night, we checked in after a late flight (after 11:00PM), and the only rooms left were facing an outdoor bar, with a band playing VERY loud music until nearly 2 AM. The hotel told us about it, and offered to switch our room the next day, which they did without a problem.
Reviewed by traveler from Pittsburgh, PA on December 10, 2004 |
| Try Harder |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| We were not expecting the Venetian, given the price, but our stay at this hotel left much to be desired. We paid for wireless internet access, one of the reasons that we selected the hotel. It was not available but for an hour at a time, then would cut out and not be available. We also expected to use the monorail to connect to the convention center, but it was out of order (no notice prior to our arrival). Other items not available included the pool (out of order). In short, a disappointing stay.
Reviewed by traveler from Boston MA on December 9, 2004 |
| smoking / non-smoking |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| even tho we had a non-smoking room, i could smell previous smoke in the bed.Lobby / casino area extremely poor ventilation.
Reviewed by traveler on November 18, 2004 |
| Stay at the Imperial Palace |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I would highly recommend this hotel to the thrifty traveller. There is so much to spend your money on in Vegas, why should you waste it on a hotel. The staff at the Imperial Palace is very pleasant. They all are happy to help you in any way. My group all raved about the cleanliness of their individual rooms. We all enjoyed the strength of the water pressure in the showers. The food at the Imperial Buffet was "to die for" and the casino staff was excellent. They were helpful to a first time craps player and their was one casino employee who rooted along with our group as one of the slots was really hot. Thank you, so much for a great vacation.
Reviewed by traveler from Morgantown, WV on November 18, 2004 |
| We had a good time but... |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| the hotel room and casino was kept overly warm. we had to have AC on maximum just to breath. Service was good, especially valet parking attendants. Slot machines were as liberal as anywhere. some great penny machine allowing up to $2.00 per play.all public area were extremly smoke filled, if you have breathing problems, stay out of the hotels & casinos. even no smoking area in restuarants were stinky.
Reviewed by traveler from Picayune, MS on November 17, 2004 |
| Imperial no place for an emperor, or tired traveler |
Overall: 2 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| The front desk kept me waiting for half an hour "looking for my expedia reservation". They blamed it on expedia, but I don't buy it.Then they gave me a "deluxe" room to make it up to me; they didn't tell me that there is blaring rock music blasting the whole of that side of the hotel until 2 in the morning.
Reviewed by traveler from los angeles on November 17, 2004 |
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