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| Hawaii Prince Hotel Waikiki |
Hawaii Prince Hotel Waikiki in Honolulu, Hawaii |
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Hawaii Prince Hotel Waikiki
100 Holomoana St
Honolulu, Hawaii 96815
Call Expedia at: 1-800-551-2409
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Hawaii Prince Hotel Waikiki Reviews
| Traveler Ratings Summary for Hawaii Prince Hotel Waikiki
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Overall: 4.60 |
Service
4.69 |
Condition
4.56 |
Cleanliness
4.76 |
Comfort
4.73 |
Recommend
97.78 % |
|
| Above my expectations |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I greatly recommend this hotel if you're ever in Oahu, it was wonderful. The staff were very courteous, the room was comfortable & beautiful. This was my first trip to Hawaii & I had a wonderful experience & the quality of the hotel was more than what I expected.
Reviewed by traveler from New Jersey on August 9, 2006 |
| Definately going back to the Prince |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Prince is a very nice hotel. To the right, it's a few minutes from the main strip in Waikiki and to the left it's a two minute walk to the Ala Moana Mall. You are in the center of everything. THe hotel itself is beautiful and the staff was very friendly. My room kept clean every day! Great job. Will definately go back to the Prince.
Reviewed by traveler from Sacramento on August 9, 2006 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Concierge service was awesome. Their recommendations are excellent.
Reviewed by traveler from Lexington, KY on August 9, 2006 |
| Definitely going to stay again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Only issue is that the matress was new and too hard, but found out on our last day that we could have gotten a pad too fix that.
Reviewed by traveler from Santa Clara, CA on August 9, 2006 |
| Same Choice for Next Trip |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| i loved this hotel...food and drinks were kinda pricy but other than that i loved the place. will certainly choose this hotel again next time i go. staff was great and friendly. best bed ive slept on!
Reviewed by traveler from Cody, WY on August 5, 2006 |
| Wonderful hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a first-rate hotel with nice clean rooms, great ocean views, and friendly staff. The two restaurants inside the hotel are also quite good. The only problem with the hotel is that it's a little out of the way. It's a long walk to the heart of Waikiki (we walked it the first night--40 minutes--as we could not find a single unoccupied cab anywhere near the hotel). However, the hotel does offer a free shuttle service to Waikiki that leaves every half-hour through the day. Once we got the hang of using the shuttle, transportation to Waikiki was a breeze. I would definitely recommend this hotel to people who don't mind being away from the hustle and bustle of central Waikiki.
Reviewed by traveler from San Francisco, CA on August 2, 2006 |
| Great view and very comfortable |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great Hotel! Definitely worth the stay. Very clean. You see the harbor and occean from your window. Bathroom very large. Separate shower/tub. Very friendly staff.
Reviewed by traveler from Brentwood, TN on August 2, 2006 |
| Not too impressed |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| We were told by friends/relatives that how gret the hotel is. We had great view on 28th and good service for valet parking. However, we are disappointed the room was smaller, window was dirty. Although flyer left in the room on 6/21 notified us that window will be clean on 6/22, nothing happen while we were there until 6/30. Wallpaper were peeling, cracked on the ceiling and water stain spot look like water leaking. Towels were torn and old, someday no soaps left in the bathroom, and we had to ask for it. Overall, we are disappointed.
Reviewed by traveler from San Jose, CA on July 13, 2006 |
| Great Vacation |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This vacation was just what I needed. The people were extremely helpful and nice. Everyone wanted to help with the customer needs. The cleanliness of the hotel and rooms was superb. I would recommend this hotel to anyone for a long or a short vacation. And definitely will book another reservation for a future vacation.
Reviewed by traveler from San Diego, CA on July 4, 2006 |
| An Amazing Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I travel to Hawaii once a month or every other month and was really pleased with my experience with this Hotel. I will come back again on both business and leisure.
Reviewed by traveler from Sacramento,CA on June 29, 2006 |
| Have to go back... |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Free shuttle service should start earlier and the driver should stop all designated stop. But other than that the Hotel is extremly clean and beautiful. Will definitely recommend...
Reviewed by traveler from San Francisco, CA on June 29, 2006 |
| good view and clean and newer |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good hotel; comfortable, clean, and friendly staff. Location was good for us; a bit away from the hustle and bustle of waikiki but close enough to all the shopping and sights near waikiki. Good view from the rooms and bathroom was a good size. Standard rooms are small, but not any smaller than most Waikiki hotels. The rooms looked somewhat updated and renovated.
Reviewed by traveler on June 28, 2006 |
| best quality hotel for price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Quality hotel, best deal for money, near beach, away from Waikiki crowds, has free shuttle to Waikiki, pool area is not best - only 4 1/2 feet deep.
Reviewed by traveler from Los Angeles CA on June 27, 2006 |
| Don't hesitate |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was initially concerned after reading others' reviews about diry floors, musty smells, etc. But this was not my experience. The room was spacious & clean - no smells. Staff was courteous & friendly - efficient-super prompt. The open windows feature was great. The bathroom was spacious - separate tub, toilet with extra door, & shower. Fresh robes was a nice touch. Super quiet, with no noise from adjoining rooms. I can't give them enough praise. I'm a home body who never travels but I can honestly say I was made to feel very comfortable & at home at this Prince Hotel. I was not intimidated in any way. They get top rating from me. Kudos to the hotel & staff.
Reviewed by traveler from Sacramento, CA on May 31, 2006 |
| More than satisfied! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| When I initially booked this hotel I really didn't know what to expect. The moment we walked into the hotel lobby there was sigh of relief and comfort to what we've come to. We we're greeted with hot towels with a very nice aroma. The lobby was very beautiful and clean. The elevator was also very nice, because it is all glass and we were able to overlook a good portion of Wakiki and the mountains all the way up to the 31st floor where our room was located. The room was clean and the bathroom made it all the better. The shower is separate from the tub and bathroom is all tiled. The view from the room out to the ocean and Diamond Head Mountain was nice. Hospitality was great. The two resturants in the hotel is also good. Everyone that worked there were very friendly and helpful. Overall this was a good place to be. Hawaii Prince really made our stay worth it.
Reviewed by traveler from North Miami, Florida on May 29, 2006 |
| Outstanding customer service & luxurious accomodations |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| My wife and I stayed at this hotel for a few days after several in a condo in Maui. Wow, what a difference in service moving from a timeshare condo/hotel to a full service 4-star hotel! The bellman Jonathan who assisted us with our bags literally spent 10-15 minutes explaining the safety and convenience features of our room after letting us inspect it to determine if it was satisfactory. He remembered our names the next two mornings as we were leaving and had questions about getting to different places. The desk staff was also highly accomodating giving us a 3 hour late checkout so we could go to Hanauma Bay to go snorkeling our last morning, and still come back and shower. My only complaint was that the bed was a little stiff, and that they don't use "fitted" bottom sheets, they use a standard sheet that they just tuck in on the sides, and it is too short to tuck in at the bottom of the bed. I am 6'1" and my feet were on several inches of bare matress each night after getting settled into the bed. The bathroom in our standard room was super nice. It has a separate stall for the toilet with its own door. Separate shower with glass door. The whole bathroom was tiled. There was also a small illuminated vanity mirror (in addition to the large wall mounted mirror) that is magnified to get a nice shave (or apply makeup for the women). The hotel gives complimentary bottles of dasani water each day, as well as Kona coffee. I would stay at this hotel again.
Reviewed by traveler from Provo, UT on May 24, 2006 |
| Good location, well managed. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Between two excellent beaches, Ala Mona park and Waikiki (recommend Ala Mona park over Waikiki). Hotel location avoids the hype and congestion of Waikiki, but gives you easy access to the beach and shops.
Reviewed by traveler from Seattle, WA on May 24, 2006 |
| Very Impressed |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was very quiet. It was very relaxing. The pool and hot tube was excellent. The room was very clean and the service was good. I would stay in this hotel again.
Reviewed by traveler from Elk Grove, CA on May 17, 2006 |
| On the edge of Waikiki but it's worth the walk |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This is the second time we've chosen to stay at the Hawaii Prince, and both times we've had a really positive experience. The staff is helpful, especially the ever patient concierge. You have to walk to the beach - but you have your pick of two! (Pick Ala Moana over Waikiki - it's by far the better.) It's also right near the Ala Moana Center and central to everything you might possibly want to do while in Honolulu.
Reviewed by traveler from Anchorage, AK on May 9, 2006 |
| Well worth it |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were very satisfied with our experience. The staff was friendly and very helpful - although you had to ask, information was not volunteered. Our only area of dissatisfaction was not the fault of the hotel. The city had recently dumped 24 million gallons of raw sewage into a nearby canal and made the beach experience there not one to enjoy.
Reviewed by traveler from Saipan, MP on April 19, 2006 |
| Very nice, but not outstanding |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hawaii Prince Waikiki is a good hotel with a definite Japanese flavor. The staff was extremely helpful and pleasant. Everything was very clean, and the bathroom was above average size. There was a separate shower and tub and the counter and the floor were marble. There was a nice size closet and robes were provided for guest use.We could open our window and the view was great, but a balcony (even a small one) would have been nice. The biggest drawbacks were no continental breakfast was provided and although we saw ads for a restaurant in the hotel, we never actually located the restaurant. There was a small snack counter in the lobby, along with two nice gift shops. Overall, this hotel was very nice and the room was very clean, roomy and comfortable but nothing sticks out in my mind as being spectacular.
Reviewed by traveler from Newton, NC on April 18, 2006 |
| A wonderful hotel experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff was excellant and made us feel that everything we needed would be met.
Reviewed by traveler from Salt Lake City,. UT on April 13, 2006 |
| #1 Choice of Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a very enjoyable time in this lovely hotel. It was quiet & relaxing, yet convenient to downtown, shopping, restaurants, and the beach. The room was clean, comfortable, and well kept up, but not extravagant. We had a very nice view of the ocean from the large window in the room. This will be our #1 choice in hotel for subsequent visits.
Reviewed by traveler on March 23, 2006 |
| Stayed there twice! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Excellent customer service and hospitality provided by guest services, valet, and guest room attendants. A little wear and tear on some of the furniture, but otherwise everything was clean and neat. We've enjoyed both of our stays there.
Reviewed by traveler from Las Vegas, NV on January 22, 2006 |
| Fabulously pleased! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Just a hint, I guess normally check in is later in the afternoon. We checked in at around 1:15, but the room wasn't ready til 2:15. No prblem though, we headed to the buffet lunch...if you like Japanese/Hawaiian, it's yummy!!! The hotel and staff were very accomodating and friendly! We really enjoyed our stay!
Reviewed by traveler from Los Angeles, CA on January 4, 2006 |
| best deal on Waikiki |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Prince Hotel's location was perfect. Close to everything- the beach, Ala Moana mall, nice restaurants, Ala Moana Park, The Ward Center, etc. The service was also excellent, from the hot washcloth at the check-in desk to the valet, housekeeping, everyone was every nice and accomodating. There are marina and ocean views from every room. The pool and spa was secluded on the fifth floor which made it quiet and romantic with ocean views also. The rooms were clean with wide windows that opened. We would love to stay there again.
Reviewed by traveler from Atlanta, GA on January 4, 2006 |
| great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| everything was great from the rooms to the service all top notch . I highly recommend this hotel to anyone going to oahu . its not in the busy section of waikiki so its very nice the beach is 5 min walk and the harbor is accross the street we had a great time . will be back
Reviewed by traveler from thousand oaks ca on January 4, 2006 |
| All rooms with a ocean view |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very impressed with the Hawaii Prince Hotel. The rooms were spacious and the view was totally awesome. I would recommend this hotel to anyone who wants to stay a little off the beaten path. The beach was a beautiful 5 minute walk from the hotel. Would stay here again if ever in Oahu.
Reviewed by traveler from Las Vegas, NV on December 27, 2005 |
| Enjoyed the stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Enjoyed the hotel and the room was great. It is away from the hustle and bustle of Waikiki which had both good and bad points... good because it was quiet, bad because you had to rely on shuttle bus or taxis, or a lengthy walk.
Reviewed by traveler from Adelaide, Australia on December 14, 2005 |
| Satisfied somewhat |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel and it's staff is nice and friendly. I was a little dissappointed about the location of the hotel not being oceanfront but overlooking more of the harbor. Unfortunately the harbor was very dirty and needed some serious cleaning.
Reviewed by traveler from Irvine, CA on November 30, 2005 |
| I will be glad to go back there again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It was a great hotel with excellent service and gorgeous view from the room. The employees were very nice and I highly recommend every one to stay there when they visit Hawaii.
Reviewed by traveler on October 18, 2005 |
| Nice Hotel |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Nice hotel, our room looked just like the picture here on expedia. However up close, our room looked a little worn/dated, but overall it was still nice and VERY clean. The room had a nice view of the Ala Moana Beach. Waikiki Beach is within walking distance, however it would be a long walk. We ate at the buffet 2 times, once for lunch and once for breakfast. Both time were excellent. The valet service and front desk people were all VERY nice. They all provded great customer service. There was also an Expedia desk located in the lobby of the hotel to choose and register you for just about any activity you can think of doing during your stay on the island.
Reviewed by traveler from Sacramento, CA on October 5, 2005 |
| Don't pass it up! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| If this hotel has a vacancy, grab it. The facilities are wonderful, the staff is wonderful. It is a good location, next to Ala Moana mall, away from the Waikiki traffic, next to the park, and an easy drive to the Aloha Tower area where you will find Gordon Biersch.
Reviewed by traveler from Athens, GA on September 29, 2005 |
| Great Views, Clean, Great Location |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great Views, clean rooms, great service.
Reviewed by traveler from Seattle, Washington on September 20, 2005 |
| Not impressed |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Rooms smell bad (damp and moldy) and the beds are hard as a rock. The rooms have a shabby appearance. Bathroom is beautiful, but bathtub had inbedded dirt. This is not a 4 star hotel.
Reviewed by traveler from Fontana, CA on July 25, 2005 |
| It was a nice place to stay with the price paid |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| It was a okay to stay and very convenient to the town and beach.
Reviewed by traveler from Seoul, Korae on July 12, 2005 |
| Can't wait to go back! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first trip to Hawaii and we were very concerned about the hotel we chose to stay at. My husband and I were very impressed with the hotel and the staff. We were always treated with respect and they always called us by our names. We were very impressed with the hotel room from the windows that opened to the Marina to the bathroom with a separate shower, bathtub and toilet. Also, The Prince Court restaurant was impressive and the wait staff was very attentative. I enjoyed the fact that we were at the end of Waikiki didn't have to content with all of the foot traffic. My husband is already planning our return trip and the first thing we will do is book the Hawaii Prince Hotel.
Reviewed by traveler from Montclair,CA on June 26, 2005 |
| Very Relaxing and Comfortable! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hawaii Prince Hotel was such a great place to stay. We stayed there while other relatives stayed at two seperate hotels-for about the same price, they all commented on how clean, nice, spacious, in good repair our hotel was compared to the places they were staying at! They also could not believe how big the bathroom was-and the windows that open and pull back to have the ocean air in your room! What a treat! Fantastic, we cannot wait to go back!
Reviewed by traveler from Portand, OR on June 15, 2005 |
| Great Accomodations |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Courteous and helpful staff. Immediate and friendly service. Good location, great views from room.
Reviewed by traveler from Seattle, WA on June 3, 2005 |
| Great Service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel staff was wonderful...enjoyed a great stay.
Reviewed by traveler on May 21, 2005 |
| Very comfortable |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was very clean and comfortable to stay at. However, the hotel is located at the end of Waikiki, so it is a long walk to the other end.
Reviewed by traveler from Phoenix, AZ on May 17, 2005 |
| Extremely satisfied both times |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I have stayed here on two separate occassions. On both occassions I had the same experience. Very positive. When I return, I will book my stay at the Hawaii Prince Waikiki (Ala Moana).
Reviewed by traveler from Lubbock Texas on May 4, 2005 |
| Fabulous view |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Staff was very accomodating with early check-in, no charge for | | |
