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Home | Illinois | Hyatt Rosemont-O'Hare

Hyatt Rosemont-O'Hare in Rosemont, Illinois

Hyatt Rosemont-O'Hare
6350 N River Rd
Rosemont, Illinois 60018

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Hyatt Rosemont-O'Hare Reviews

Traveler Ratings Summary for Hyatt Rosemont-O'Hare
Overall:  4.27
Service
4.00
Condition
4.18
Cleanliness
4.73
Comfort
4.64
Recommend
81.82 %
Dissatisfaction
Overall:  1
Service
1
Condition
4
Cleanliness
4
Comfort
4
Recommend
No
Made reservation for a room with two double beds for four people. When we arrived we were informed that they no longer had any double bed rooms. After voicing my total dissatisfaction, displeasure and threatening to take my dissfaction to their corporate office. The manager was miraculously able to find a room with two double beds. It is a shame that it took my threat to get the room that was supposed to be reserved for me and my family in the first place.

Reviewed by traveler from Berkley, MI on May 31, 2005


I would go back. Have only one complaint.
Overall:  4
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
The only thing that I found distressing was the music that was playing in the restaurant/bar. The place is classy and I believe should have classier music. I couldn't really identify the "catgeory" except that I would say, for the most part, it was annoying. A place that has Art Deco decorations should have smooth jazz or at least Frank Sinatra or Tony Bennett. I almost asked the wait staff to turn it down a bit.

Reviewed by traveler from Dayton, OH on May 24, 2005


Good Value for the Money
Overall:  4
Service
5
Condition
4
Cleanliness
4
Comfort
4
Recommend
Yes
Good location to all modes of transportation. Staf willing to go the extra mile to make arrangements. If there is a complaint, it is that the hotel does not have much within walking distance, with the exception of the dining available inside the hotel, as well as a McDonalds and a pizza/pasta place 3/4 of a mile away.

Reviewed by traveler from Doylestown, PA on May 18, 2005


Where are the bellboys?
Overall:  2
Service
3
Condition
4
Cleanliness
4
Comfort
5
Recommend
No
The room was excellent but there really wasn't any 4 star service. No help with luggage upon arrival or departure. No one even guiding you as to where to leave your bags while you go park your own car in a parking garage across a small side street(no valet option).

Reviewed by traveler from Lapeer, MI on May 11, 2005


I'll be back
Overall:  5
Service
4
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
The bed's are GREAT--pillow top mattressess, down comfortors, lots of pillows!

Reviewed by traveler from Lincoln NE on May 10, 2005


Very impressed
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
No
Very nice staff and the food was excellent.Would revisit anytime.

Reviewed by traveler from DC on March 1, 2005


Previous reviews for Hyatt Rosemont-O'Hare

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