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| ResortQuest Waikiki Sunset (formerly Aston) |
ResortQuest Waikiki Sunset (formerly Aston) in Honolulu, Hawaii |
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ResortQuest Waikiki Sunset (formerly Aston)
229 Paoakalani Ave
Honolulu, Hawaii 96815
Call Expedia at: 1-800-551-2409
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ResortQuest Waikiki Sunset (formerly Aston) Reviews
| Traveler Ratings Summary for ResortQuest Waikiki Sunset (formerly Aston)
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Overall: 3.74 |
Service
3.80 |
Condition
3.49 |
Cleanliness
3.69 |
Comfort
3.63 |
Recommend
82.86 % |
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| Would go back again |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The Sunset worked well for our family of four. The room was big enough and the kitchen was well equipped with the necessary pots, pans and utensils. The pool was nice but windy and it got shady by early afternoon. The free wireless on the 6th floor was a nice perk although I did use the pay for 24 hour access in-room network once. Proximity to the beach, Kapiolani park, Aquarium and Zoo was great. Parking was easy and as a guest there was always space. Staff was very pleasant and helpful. Housekeeping did miss one day due to the place being full and most days they didn't show up till late afternoon. Not due to negligence, just busy.
Reviewed by traveler from Seattle on July 26, 2006 |
| Waikiki Family Vacation |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel is a good value for families staying at Waikiki.
Reviewed by traveler from Orlando, Fl on June 21, 2006 |
| mixed feelings |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The only problem we had with the hotel, was the shower curtain. It wouldn't stay in position-kept clinging to our bodies. We told people about it and nothing was done. Everything else was great.
Reviewed by traveler from Colorado Springs, Co. on June 16, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Friendly and professional staff. Great loocation, near all shopping, zoo, aquarium,walking distance to beautiful Waikiki Beach
Reviewed by traveler from Savannah, Georgia on May 24, 2006 |
| comfort for four |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Room was very comfortable, even with four of us sharing. I will look for this hotel on my next vacation.
Reviewed by traveler from Long Beach, CA on May 16, 2006 |
| Would return |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Just two blocks from the beach. Hotel staff is very friendly and helpful. The activity desk in the lobby is very helpful at finding things to do while in Oahu. The room is a bit outdated but overall it was fine.
Reviewed by traveler from Riverside, CA on May 10, 2006 |
| Take your chances with this one. |
Overall: 1 |
Service
3 |
Condition
2 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I had read reviews of hotel before. Most were good, one about bugs in room and clogged bathtub and not good service. It must be room 812 because ours had little bugs in the bathroom and kitchen counter. The tub drain was completly out. I had to leave all our bathroom stuff in zip lock bags and did not cook once because I didn't want bugs in our food. The housekeeper didn't do a very good job the first day and showed up the minute we walked in the door from being out all day and said she couldn't come back. When we asked her to come in and clean she wouldn't make both beds or vacuum. Sheets we not changed in a week bathrooms not cleaned. Beds very hard.Hotel is not only a hotel it has owners-tenants-and guest. Some people live there daily. Front desk told us it took 45 minutes to stadium when it was 1 1/2 hours each way. Pay more stay elsewhere.
Reviewed by traveler from Corona, CA on April 19, 2006 |
| Good Vacation , Nice Room. |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Our stay at Waikiki Sunset was very nice for the price we paid. The room was nice & clean.We had a very nice view of honolulu with 1-bedroom & a kicthen.The pool was great for my children they really enjoy it. The only problem we had was waiting for the elevators. Sometimes it took over 10-20 minutes of waiting & most of the time it was always full where you had to wait for another one.But we will return for another stay....
Reviewed by traveler from Hawaii - Big Island on April 11, 2006 |
| Not as comfortable as our last stay in 2003 |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The location is fine; we made reservations in November for March for a King suite. We ended up with two twins shoved together because there were no kings left. It turned out ok, but... The elevators were so busy that we sometimes had to wait 10 minutes for them. The maid did not replace items we needed unless we left her a note. The pool was nice. The room was clean. We did not have these problems a few years ago.
Reviewed by traveler from Shawnee, KS on March 24, 2006 |
| Great family hotel |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| This is definitely a great find. The hotel is minutes from Waikiki beach and all the action there, it is also close to the Aquarium, the Zoo, and has a great view of Diamond Head. It is steps from a bus stop where you can get on and get to just about anywhere on the island within an hour. Or you can walk down Kuhio and hit all kinds of gift shops and other hotels and resorts. Definitely a bargain, it is a good place to recharge your batteries inbetween trips to places to see.
Reviewed by traveler from Phoenix, AZ on March 16, 2006 |
| Nice place to stay in Waikiki |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We really enjoyed the hotel. IT's just 2 blocks off the beach and we had a view of the water between buildings so could watch surfers and boats out our window. The pool is on the roof of the parking garage. It's fun with dark blue water and 3 turtles on the bottom. They have several options for beds. We ended up with a double and twin in the bedroom and a full size pull out bed in the livingroom. Perfect for the 5 of us. They were very good about changing our room right away when the first room just had 2 twins in the bedroom. We called and they set us up in a new room right away. Plenty of towels. We had to call for sheets for the pull out bed, though. But they came right away. Overall, it was a very nice place to stay.
Reviewed by traveler from Seattle, WA on March 7, 2006 |
| Very satisfied. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We enjoyed our stay and would definitely stay there again. We liked the convenience of having a kitchen and the hotel staff is wonderful.
Reviewed by traveler from Mountain View, California on March 1, 2006 |
| great time |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| to our suprise it had great space, bigger then we expected. Great to have a minimart in there as well for whatever small things you needed or forgot. As well ad a reat view!
Reviewed by traveler from st. paul, mn on February 14, 2006 |
| Was good |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| was all right except the wait for an elevator. The store could of stayed opened until at least 12 instead of 10
Reviewed by traveler from New brunswick, Canada on February 13, 2006 |
| Okay if .... |
Overall: 2 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| you don't look too closely for cleanliness and the "ants" (looks like ants, maybe the Hawaiian version?). There was mold in the bathroom and in the edges on the kitchen countertop -- just don't look too closely in general... The location is good for drivers because you did not have to enter and exit onto a busy street, but it is still a few blocks walk to/from the beach. On a more positive note, I did not find the elevators too much of a problem, and the view was very nice ... plus, it is a full suite with a complete kitchen, so it's not all bad... just that mold and insects bother me a lot, so personally, I would not want to stay here again...
Reviewed by traveler from New York, NY on January 27, 2006 |
| Good quality for price |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Stayed at this hotel 4 times over the last 6 years. It is ideal for families and group of friends that just want somewhere to sleep at night. Rooms sleep 5 people comfortably. The full kitchen is a huge plus. Staff at this hotel have always been friendly and courteous. The location is ideal especially if you like to be in the busier area of Waikiki.
Reviewed by traveler from Wisconsin on January 4, 2006 |
| Great Location, convenient but... |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| If you want to stay at a low profile easy to get in and out of Waikiki hotel, the Waikiki Sunset is just the place for you. Conveniently located just a block from the beach and a block from the zoo, you don't have to go all the way through Waikiki every time you want to drive away from it. The sundry store was convenient to get food items for the kitchenette and the accommodations were roomy enough to have sleep overs for our 3 children and 2 of their cousins for an occasional treat. Parking was only $7 a day and there was plenty of spots. We really enjoyed our stay!
Reviewed by traveler from Los Angeles on January 3, 2006 |
| afforable and close to most family activeties |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Small but afforadble hotel that is close to most of the family activites. If you wish to book extras while your there get to the lobbly early. Only one person to help you and she is quite busy after 10 am. Staff is frendly and happy to help in any way then can. A little hard to find at first. Located on a side street but good for a family on a budget. Would stay there again.
Reviewed by traveler from Dixon, Il on December 28, 2005 |
| great view and value! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| everything was fantastic! great location in the middle of everything and pay the extra moola for the ocean view because you also get a view of diamond head crater! going back again
Reviewed by traveler from maine on December 10, 2005 |
| Nothing to write home about! |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Hotel is in decent location to the beach and shopping. Bed was very hard and bedroom is cramped with about a foot between dresser and bed to open drawers. Elevators are slow but they do provide seating for waiting. If you want to get sun at the pool, you have to go before noon because it goes behind the hotel.
Reviewed by traveler from Kennewick, WA on December 1, 2005 |
| Better On the Inside |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel may not be very flashy from the outside, but the rooms are very nice, and much better that a regular hotel. There is a full kitchen separated from the living room with a half bar top. The bathroom as well as the bedroom are separated. Not too far of a walk. Hotel is like a small apartment
Reviewed by traveler from Long Beach, CA on November 15, 2005 |
| Awesome Mountain View |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel combined the best of both worlds, when it came to views. On one side you had the awesome view of the ocean, and on the other an awesome view of the mountains. The cleanliness of the room was immaculate, and house keeping called to ensure that if your room was not cleaned, if you needed anything before they called it a day.
Reviewed by traveler from Oxnard, CA on November 15, 2005 |
| Good choice for the price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel was perfect for my trip. The room was big, had everything in the kitchen. The only thing I would say was of a little annoyance was the buzzing sound of the hotel air conditioning, which we felt when going to bed eventhough we turn off the air conditioning for our room. But the price was very reasonable, only 2 blocks from the beach.
Reviewed by traveler from Los Angeles, CA on October 25, 2005 |
| Not Impressed |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| The Staff was nice. Hotel needs to be refurbished. Toilet was plugged and nobody ever came to fix it. (we had to do it ourselves) Housekeeping is on Hawaii time.
Reviewed by traveler from Central Point, Oregon on October 5, 2005 |
| Very impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A very comfortable hotel. People were very nice and willing to help. Looking forward to going back.
Reviewed by traveler from Rhinelander, Wi on September 20, 2005 |
| This one was just right... |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The front desk & house keeping was excellent. Though the hotel is simple, it was just right given the price and expectations. It is walking distance to all of Waikiki's shopping and restaurants. The only problem we had was a plugged up bathtub, but they took care of it immediately.
Reviewed by traveler from Monterey Park, CA on September 7, 2005 |
| great place to stay with kids |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| This is a great place to stay with kids. It is close to the beach and the kids didn't mind walking. It was great to have a kitchen so you didn't have to eat out all the time.
Reviewed by traveler from Seattle,WA on September 7, 2005 |
| I was treated very nicely. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My room had a kitchen that saved me in dineing out exspense. I was wondering if there were dishes an pans etc. An there were. Lounge an free computer access for my laptop was great.
Reviewed by traveler from San Diego on August 31, 2005 |
| We would stay again at this Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Staff was excelent and very helpfull.
Reviewed by traveler from St Leonard,MD on August 29, 2005 |
| Just a highrise |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The location was great, a block off the "beaten path" and the beach, but essentially this is a highrise in the middle of a mass of highrises. Bus traffic made it difficult to negotiate the streeets whether on foot or in a car. If you must go to Waikiki, this hotel is all right, but go to another island to relax.
Reviewed by traveler from New Jersey on July 13, 2005 |
| Pleasant stay, we can't wait to go back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is nice and clean. The location was awesome, away from traffic, yet close to everything. The staff were wonderful, friendly and helpful.The only thing we didn't enjoy was waiting for the elevators, takes too long.
Reviewed by traveler from Stockton, Ca on June 27, 2005 |
| Not too bad .... For the price |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| We stayed for nine days and given that we recieved every fourth night free, we were happy. The hotel is quite basic. The rooms are clean and the facilities are good. Also, you won't complain about the location to the beach and transport. The only real issue that you will have is with the lifts. You can spend five minutes waiting for the lift and then travelling to the ground floor. You may have to make four or five stops on the way down though! This is a good hotel overall. I would stay there again. The fact that they have a full sized kitchen is a huge help if you are trying to save some money.
Reviewed by traveler from Sydney, Australia on June 14, 2005 |
| Truly a stepchild property of Aston Hotels.. Very shabby |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Rooms are all near the elevators, stunk in the halls. Room are very run down.
Reviewed by traveler from n/a on June 6, 2005 |
| Highly Recommeded! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This Hotel is where we will go back to when we go to Hawaii. As we got in our room, we liked everything. All was so clean, we felt very Happy, and satisfied. The bed was so comfortable, Everybody was very friendly. The elevators were pretty fast, compared to remarks on other Hotels. We liked the view of the Mountains, especially at night, all the lights, seeing all the Beautiful Trees, Flowers, even the building were nice to see. We want to Thank the Management for helping us out in a situation we went though. They were there for us, so friendly, and very helpful. We are overwelmed with your services. Thank You! Mr. and Mrs. Alfonso Alvarez
Reviewed by traveler from El Paso, Texas on May 31, 2005 |
| Not Impressed for 3 1/2 star hotel |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| I think 3 1/2 rating is overrated.
Reviewed by traveler from Bellevue, Wa on May 25, 2005 |
| very uncomfortable |
Overall: 2 |
Service
5 |
Condition
2 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| rooms were undecorated, smelled like urine & pinesol, uncomfortable is not the word for the furniture in our room, completly unusable is more like it. The staff was incredibly friendly and helpful & the views are pretty good. Good people, bad hotel-very bad.
Reviewed by traveler from Paso Robles, CA on May 17, 2005 |
| Not at all what was expected |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This is NOT a 3 star hotel. Our room had mold on the ceiling, sticky floors and counters, and a broken shower head. The size was good, but the bed was extremely old and uncomfortable. On a good note, the location was within 2 blocks of the beach, and within walking distance of most Wakiki attractions. Also, they did not have a problem with allowing for early check-out, being that we were dissatisfied with the room.
Reviewed by traveler from Jackson Hole, WY on May 5, 2005 |
| A GREAT Place.... |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything from the room and the helpfulness of the staff made this hotel the BEST we have stayed in on Oahu. The room was comfortable enough for the 3 of us and the hotel itself was a short walk to shopping and Kuhio/Waikiki Beach. EXCELLENT value and we will put this hotel at the top of our list when we book our next trip.
Reviewed by traveler from Toledo, OH on March 24, 2005 |
| Not impressed |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| This hotel was pretty "seedy" once you got past the lobby. It needs some updating. Shabby!!
Reviewed by traveler from Chelsea, Mi on February 2, 2005 |
| Pleasantly surprised |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I was extremely satisfied with this hotel. From the room with a fantastic view to everyone who worked at the hotel, you couldn't ask for anything more. A most enjoyable stay.
Reviewed by traveler from New York on January 25, 2005 |
| Wonderful Relaxation |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Enjoyed out stay and couldn't have asked for better accomodations. The service was great as well. Thanks!
Reviewed by traveler from Edison, Ga on January 20, 2005 |
| Friendly Service Staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The people at the front desk set the tone right away for us. They were very courteous, and helped us with every issue we had. Awesome room, with full kitchen with all the dishes and utensils you could ask for. All the furniture was in great condition too.
Reviewed by traveler from Anaheim Hills, CA on January 13, 2005 |
| Good value, services and location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Aston Waikiki Sunset features condo living. Great for families & it has an internat'l patronage; Japanese, Chinese, French, German are some of the languages heard on the elevators. The staff is courteous; front desk a little disorganized, but once you're checked in it's easy sailing. AMENITIES: The concierge/activities desk persons are knowledgeable-least one is bilingual. There is a pool, tennis courts & the 6th flr features a free wireless network for laptop addicts & access to computers for a very reasonable & nominal fee. There are no restaurants in this complex but they abound w/in very easy walking distance. Most rooms feature furnished kitchens. Garage w/ in/out privileges is available for a very reasonable daily fee. CHALLENGES: ELEVATORS! Although there are 4 elevators in this bldg, expect to wait several (more than three, often five) minutes for an elevator. Don't even try it during check-in time when large groups may be arriving. The housekeeping staff also use the elevators so you may find yourself sharing an elevator with a service cart, luggage rack, cleaning supplies, etc., which takes up much needed space to move 30+ plus floors' occupants. OVERALL RATING: 3 out of 4 stars. Located close to Kapiolani Park (great for walking/jogging & just a block away from cr | | |
