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| Best Western Gateway International Hotel |
Best Western Gateway International Hotel in Romulus, Michigan |
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Best Western Gateway International Hotel
9191 Wickham Rd
Romulus, Michigan 48174
Call Expedia at: 1-800-551-2409
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Best Western Gateway International Hotel Reviews
| Traveler Ratings Summary for Best Western Gateway International Hotel
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Overall: 3.27 |
Service
3.58 |
Condition
3.27 |
Cleanliness
3.45 |
Comfort
3.33 |
Recommend
72.73 % |
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| Needs Improvement |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| I can tell this once was a nice family hotel but things are starting to fall apart due to lack of maintenance. It had a friendly staff and a lot of nice features but they need to take better care of it. Outside security card-locks are broken, the pool was very cloudy and the electric outlets didn't work on one wall of the room. On a more positive note the bathroom was very nice and there was convenient parking.
Reviewed by traveler on July 26, 2006 |
| Don't waste your money |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| This was one of my worst ever hotel experiences. I reserved a non-smoking room. We checked in late due to a late flight only to find out we were put in a smoking room. Not only that, but there weren't even any glasses or coffe cups in the room! Went to the front desk the next morning, and they had no interest in correcting anything. We checked out and went to another hotel.
Reviewed by traveler from Denver, CO on July 19, 2006 |
| Nice GetAway |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My family and I spent the weekend at this hotel and it was actually a nice experience. Our daughter enjoyed the pool and the total atmosphere had a nice "tropical" feel to it.
Reviewed by traveler from Nashville, TN on July 7, 2006 |
| I'd do it again! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel needs some maintenance...room air conditioner not working, cable for TV had been pulled out and we had to jiggle it every time it got bumped...but the staff are absolutely wonderful, service outstanding! There is a laundry room with large capacity washers, indoor and outdoor pools, it's close to the airport, freeways, and Greenfield Village and the Henry Ford Museum (an absolute must while in the area!)
Reviewed by traveler from Palmdale CA on July 5, 2006 |
| Not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| It was a place to sleep.
Reviewed by traveler on June 25, 2006 |
| I would stay there again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff was wonderful. They took the time to help with any questions or problems I had. The rooms were comfortable and clean. Nice family atmosphere.
Reviewed by traveler from Tennessee on June 21, 2006 |
| OK, Clean |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
1 |
Recommend
Yes |
| Hotel room was Quiet and clean. Inside room, so no problem with noise. HOWEVER..... The air conditioning did not work. A very restless night. Not great before watching the Nascar race, and then a long 6 hour trip home. Exhausting.....Simple, Get the AC Fixed, and everything would have been excellent!
Reviewed by traveler from Fort Erie, Ontario on June 20, 2006 |
| Very good |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| TThe staff at this hotel were very nice.The drivers were great, Thanks to all
Reviewed by traveler from Fort Worth Texas on May 17, 2006 |
| ok - not bad for the price |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Got a good deal through Expedia. Service not up to Best Western standards. Free continental breakfast.
Reviewed by traveler from Minnesota on May 17, 2006 |
| Good deal for travel |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| If you're taking an early flight out get their bed and park rate. You get one night and a week's worth of parking. Great for early morning flights.
Reviewed by traveler from Sterling Heights, MI on May 13, 2006 |
| Average |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| average - in this price range i would look at others the next time
Reviewed by traveler from New York, NY on May 10, 2006 |
| convenient for heavy sleepers |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The property still smells new, but my mattress had that well worn feeling, and the timer for the bathroom heat lamp was also worn. The staff was helpful, but the business center was not open. (not run by the hotel, and apparently erratically available.) My main complaint ws that - although the hotel was almost empty, I was put in an outside room. I became aware that the soundproofing of the property is poor when air traffic kept me awake until after 11pm. Worse still, there is a train track nearby with trains sounding horns at 2:30 am. Air traffic resumed at 6am. The hotel is convenient to the airport with a 24 hr shuttle, but only stay here is you are guaranteed an inside room, or are a very heavy sleeper.
Reviewed by traveler from LA CA on May 10, 2006 |
| Scary dive |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| One of the scariest hotels I have stayed in. Very run down. I felt unsafe. The "free" breakfast was so bad that I decided to order off a menu, only to be told that most of the menu items were unavailable. They had eggs. So I ordered two scrambled eggs and toast. Grim. Pilots and flight attendants stay here and I listened to their unhappy comments about the breakfast. Just avoid this place. I think this place is beyond renovation. It should be torn down and rebuilt.
Reviewed by traveler from San Francisco CA on May 9, 2006 |
| Great hotel- would go back, especially if using airport |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| great price for all that they offered- free airport shuttle was great, nice pool and hot tub, free continental breakfast or you can pay for a great buffet, extra outdoor activities nice for kids
Reviewed by traveler on April 12, 2006 |
| waiting for flight ok |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| right next to the airport no longer have free park and fly
Reviewed by traveler from mi on April 10, 2006 |
| Old, but clean |
Overall: 2 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Accommodating staff, good reliable shuttle but the rooms are old.
Reviewed by traveler on April 5, 2006 |
| Just okay |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| So-so.
Reviewed by traveler from Orlando, FL on March 7, 2006 |
| Would visit there again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice pool area.
Reviewed by traveler from Southgate, MI on January 10, 2006 |
| Would definitely stay there again. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The shuttle service to and from the airport was extremely efficient! The room was quiet and clean.
Reviewed by traveler from Okemos,Mi. on December 14, 2005 |
| Not Impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The bathroom sink was cracked and the carpet had an iron burn. The room door did not close automatically - it had to be pulled shut. There was no elevator to the second floor nor was any assistance offered with luggage. Door-to-door airport transportation was right on time, both coming and going. Other than being convenient to the airport, this hotel is a pass.
Reviewed by traveler from Los Angeles on December 6, 2005 |
| Nice hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| A wonderful hotel, very nice pool and atrium area. Food was very good in the restaurant. Only bad thing was our coffee pot had not been cleaned.
Reviewed by traveler from Wayland MI on December 11, 2004 |
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