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| The Mayfair - A Wyndham Historic Hotel |
The Mayfair - A Wyndham Historic Hotel in Saint Louis, Missouri |
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The Mayfair - A Wyndham Historic Hotel
806 Saint Charles St
Saint Louis, Missouri 63101
Call Expedia at: 1-800-551-2409
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The Mayfair - A Wyndham Historic Hotel Reviews
| Traveler Ratings Summary for The Mayfair - A Wyndham Historic Hotel
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Overall: 3.50 |
Service
3.27 |
Condition
3.36 |
Cleanliness
3.59 |
Comfort
3.45 |
Recommend
68.18 % |
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| It served the purpose |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| Hotel was ok for the price. Could be kept up a little better, but not bad. Pool does not open until 12:00 which was not a good thing for my childen. Not a luxury hotel by any means but again, for the price, I'd stay again.
Reviewed by traveler from Chicago on June 13, 2006 |
| Charming but not for everyone |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| If you insist on luxury accomodations, this is not the place for you. But, if you want individuality, charm, friendly staff, and a good price, this is a great hotel. The chandelers in the lobby and the stained glass in the restaurant are beautiful while the furniture in the rooms is definitely early 1960's. No vending machines but the front desk gives you bottled water. The room service menu was dismal (go out to eat) but breakfast was perfect. Close to the metro and a diverse and interesting guest population. Not your convention hotel but there are too many of those in the world. Appreciate this hotel for what it is and enjoy paying less per night than the cost of a months rent for an apartment. You can spend the difference on a nice meal.
Reviewed by traveler on May 16, 2006 |
| Nice place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| comfortable, clean, great place to stay, but not that antique as claimed.
Reviewed by traveler from Illinois on May 10, 2006 |
| relatively cheap but not good |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| restuarant not good, Went to neighbour hotel for breakfast cleaning of the hotel very slow
Reviewed by traveler from Sweden on May 10, 2006 |
| Excellent Hotel with a Great Staff! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| What a great hotel! It was one block away from the convention, the staff was extremely helpful, and the restaurant was splendid and not expensive. I really appreciated how the staff went out of their way to help me find the MetroLink from the airport, and how conveniently they handled my awkward reservation. (I had reserved my first two days through one service and the last day through another.) I would definitely recommend this hotel!
Reviewed by traveler from Austin, TX on May 3, 2006 |
| Mayfair |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I only stayed one night but was very satisfied.
Reviewed by traveler from Ohio on May 3, 2006 |
| Fair value, good location |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| I thought this was a great old hotel with a lot of character. The Mayfair staff provided fair service and a clean room. My only complaint is that when guests in the same area of the building allowed their doors to slam shut, it resounded loudly throughout and even woke me once. This hotel is also easy to get to via the Metro train which has a stop nearby Pine street.
Reviewed by traveler from Green River, WY on April 4, 2006 |
| OK but not great |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The staff was nice, and the lobby was lovely. Some condition problems such as peeling wallpaper in hallways and room, and dripping faucets in bathroom. Some noise from hallways and other rooms. The room was clean enough, though I smelt cigarette smoke everytime the cleaning staff had been in my room. No major complaints nor kudos.
Reviewed by traveler from Anchorage, AK on November 2, 2005 |
| Great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Although a little difficult to actually locate we were pleasantly satisfied with all aspects of this hotel. We had two packages sent here from Nashville that were of a valuable nature, the staff went to great lengths to keep these items secure and nothing was too much bother for them.
Reviewed by traveler from Wodonga. Australia on October 22, 2005 |
| Fabulous location and old St Louis charm |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| First let me get the negatives out of the way: bartender in desperate need of customer service training, thin walls, outside windows really need a good cleaning, shower plumbing is really bad. Now, I'll say that we really enjoyed our stay. I love the charm of this hotel. Price was very reasonable. Walked to Edward Jones Dome for the game and walked to the Arch. Best location in St Louis!
Reviewed by traveler from Kennewick, WA on October 12, 2005 |
| Excellent location for baseball and football games. Very well priced. |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| A nice botique hotel, with great location. Possibly the best value in town.
Reviewed by traveler from Kansas City, MO on September 23, 2005 |
| Dirty rooms |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| In the first room my husband and I were in the sink was broken, the phone did not work, and there was a musty smell. When i asked to have our room changed the desk clerk acted like our request was unreasonable. our next room was dirty and the coffee maker and refrigrator were missing, we stayed in this room and made due.
Reviewed by traveler from Murfreesboro, TN on September 21, 2005 |
| I will never return!!! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| The hotel was not "historic" it was run down. The elevators were very small and the hallways were hot. The room was small and the bathroom was not convenient. There were cobwebs in the bathroom. The room was old and not updated. The curtains were dirty as well as the floor. We ordered room service and paid $32.00 only to still be hungry. The eggs were not cooked through and the bacon was old, the potatoes tasted as if they were sitting in grease and then re-heated. Do not recommend the breakfast. The bar closed every night at 10 so we had to go across the street to enjoy a few drinks. The parking is 25.00 per night. Overall I was expecting much more and I will NEVER return to this hotel. The only good thing is it's conviently located right in the heart of downtown. I would never recommend this hotel!!
Reviewed by traveler from Tulsa, Oklahoma on September 11, 2005 |
| Served the purpose very well |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| We stayed two nights during labor day weekend and enjoyed the stay very much. The room was ok, nice and quiet. Easy to control heat/AC. The breakfast was a little slow during peak hours. It is perfectly located for all downtown activity and within walking distance for the Landing and Arch. Close to subway as well. More chairs at the rooftop pool would be nice.
Reviewed by traveler from Kansas City, KS on September 7, 2005 |
| Would definitely stay at the Mayfair again! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is centrally located so you can walk to the Arch. Close to many restaurants and the convention center as well as the Edward Jones Dome!
Reviewed by traveler from Kansas City, MO on September 7, 2005 |
| Great Hotel and Wonderful Staff |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The trip started off with the Valet Parking Attendant being very cordial and helpful. We could not check in prior to the Cardinals game, so they check our baggage. When we checked in, the staff was very pleasant and helpful. The only thing was the valet parking was $25 per night-a little pricey.
Reviewed by traveler from Jonesboro, Arkansas on July 20, 2005 |
| Second stay...will go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| This is my second year in a row going to this hotel. Very quant.
Reviewed by traveler from Evansville, IN on June 1, 2005 |
| Excellent location - would stay again anytime. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is in the heart of downtown - close to America's Center, The Arch and Busch Stadium. We walked everywhere and had no problems. I will stay again if I have the chance.
Reviewed by traveler from Omaha, NE on June 1, 2005 |
| Excellent Old Time Feel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very nice "old time" hotel with modern comforts.
Reviewed by traveler from Dunmore, PA on June 1, 2005 |
| Not Very Clean |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The room i stayed in was very dirty. The floor was stained and dirty and not vacuumed. I could see dust and trash behind the furniture. The curtains were dirty. The sofa was stained. The bathroom was clean and the sheets were clean
Reviewed by traveler from Indiana on June 1, 2005 |
| Served it's purpose |
Overall: 3 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| While the hotel has some beautiful historic elements, it is still "old". My travel companion and I picked it because we came in to St. Louis early, and it was central for things like the Arch and LacLedes Landing, and it was half the cost of the other hotels we researched. The room was basic; unfortunately, someone had at one time had a fridge/mini bar combo that hadn't been completely sealed off.. the fridge was part way open and defrosting, leaving a musty air to the room. The elevators are small, so two people with lots of luggage hardly fit. Service was exemplary, however. We traveled in from opposites sides of the country on red-eye flights, and were allowed to check in early (10:30 am) at no extra cost. While we were there, a child dropped his favorite toy into the elevator shaft, and they quite readily took pains to rescue it for him. Also, a slight snafu with our room gave us immediate complimentary breakfasts. The hotel served it's purpose...
Reviewed by traveler from Upstate New York on May 25, 2005 |
| not impressed |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| -No parking garage unless paying $25 extra for valet/ lot cost was $10 when other hotels cover parking costs -dirty elevators/hallways -overpriced food at restaurant with an atmosphere that did not match food costs -service was slow and not very thorough (table was not wiped when we were seated, did not receive the fruit dish that was supposed to come with my sandwich, no bread plates were given, unimpressive menu variety, etc.) -thin walls (able to hear a lot of commotion from other rooms) -advertised a free shuttle to local venues but was unavailable when the driver was off for the day -room request was unable to be satisfied (received a non-smoking queen room instead of a smoking king room).
Reviewed by traveler from Highland, Illinois on May 20, 2005 |
| I expected it to be more elequent than it was. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| As a historic hotel I expected it to have antique furnishings and to be elegant however it looked like it had been updated in the 80's. The bathroom was tiny. Decorating aside our room was clean we slept well. Parking is 25.00 valet or self-park in a nearby garage or lot. When we called for directions to the hotel we were given directions from the opposite way we were traveling. Overall I would rate this hotel as average. Nothing particularly rememberable.
Reviewed by traveler from Nashville, TN on May 19, 2005 |
| Not Impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The room was adequate but overpriced. The elevators were slow, the hallways were dank and hot. There is not convenient parking, so you have to pay $25.00 per night for valise parking. When we checked out, they could not find our keys. One of the valise workers had taken our keys home with them, so we had to wait for him to drive back in to work.
Reviewed by traveler on May 19, 2005 |
| Great little gem of a hotel. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice, tidy small hotel. Good feel. Much better than a mega-hotel
Reviewed by traveler on May 18, 2005 |
| Room is OK, but breakfast is lousy |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was comfortable and reasonably priced. The Sunday buffet breakfast was an overpriced sugary greasy cholesterol yucky mess.
Reviewed by traveler from Richmond, KY on May 18, 2005 |
| Old, well-maintained hotel |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Be prepared to pay $25/day to park your car.
Reviewed by traveler from Springfield, MO on May 18, 2005 |
| A downtown value for a short visit |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| very small room; over priced breakfast; valet parking is over 30% of the room charge.
Reviewed by traveler from Memphis, TN. on May 17, 2005 |
| A Work In Progress |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| I recently stayed at the Mayfair Hotel in St. Louis.The Hotel was undergoing renovation when I was there. The price was very good for the room. The room was comfortable and relativly clean.Service was not exceptional.The breakfast at the dining room the next morning was overpriced and not very good.
Reviewed by traveler from Chicago.Illinois on May 12, 2005 |
| Not impressed at all |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| I did not know that historic hotel meant "run down" I had higher expectations for a Wyndham hotel. In addition to the "less than stellar" condtions, I found that the hotel staff was not very friendly at all, and even at times seemed to be bothered when I requested assitance, such as can you fix my phone in my room.
Reviewed by traveler from Texas on May 11, 2005 |
| Great staff, but needs some work |
Overall: 3 |
Service
5 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Old hotel with some charm, but obviously a challenge to adequately maintain. The staff was great. However, elevators very slow/old and crowded (long waits) and tub drain didn't want to drain. Otherwise, room was clean and comfortable.
Reviewed by traveler from Chicago on April 27, 2005 |
| Better than I expected |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| For the price, the hotel was much nicer and more comfortable than I expected. The only real negative is that the hotel only has 3 elevators for its 18 stories. This wasn't too much of a problem though
Reviewed by traveler from Petersburg, IL on April 21, 2005 |
| Old and Broken, will never go back |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This is a bad hotel. The woodwork in the lobby isn't classy, it's chipped and worn. The elevators are very small. The ice machines are only located on odd numbered floors. The ice machine on the 3rd, 5th, and 7th floors were broken. It took two days to fix. On the first night, the water stopper in the tub didn't work. When we got back on the second night, maintence had come in and torn our shower apart. When I called to complain, they moved us to another room. I asked them to send someone up with a handcart to move our luggage. I finally had to go downstairs to get the handcart myself and move all the luggage alone. When I complained to the desk manager, he said "Too Bad" and offered us breakfast for the next morning. He then asked me if that was satisfactory, when I said no, but if he included breakfast for the following day he said "no, you're only inconvienced for one night". But he wasn't helping to move the luggage. In our second room the water stopper didn't work, so you could only take a shower.The parking was very expensive, the sidewalks were in poor repair, and they only had one out of the way entrance open.They also will not give you extra towels, soaps, lotions, etc. when you ask. The carpeting, lampshades, etc. were all very worn and threadbare also.
Reviewed by traveler from 90 miles from St. Louis on April 19, 2005 |
| Nice Historic Hotel |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I chose this hotel specifically because it was historic. I expect a modicum of problems in a hotel constructed over 80 years ago, so the most important thing is service. In this respect, I was quite satisfied. Any problems that crept up were satisfied immediately. If I have any complaints, they would be limited to the parking situation and the lack of operable windows. Otherwise, I was quite pleased and would stay again.
Reviewed by traveler from Oklahoma City, OK on March 1, 2005 |
| Good times. |
Overall: 4 |
Service
2 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful hotel! Only complaint is that we had to ask several times for towels and no one came to clean our room after 2 requests. I would still recommend the hotel.
Reviewed by traveler on January 20, 2005 |
| Historical but run-down |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Good location, friendly attentive staff. The hotel itself, while comfortable is a bit run down. Draperies and wall papers are stained and some furniture is in disrepair.
Reviewed by traveler from Sandy, Utah on January 19, 2005 |
| Be glad to return |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| It's an old hotel, but it's kept up very well. Staff was very responsive to my needs. A couple of minor problems were resolved quickly and efficiently. I've stayed at this hotel more than once, and I'll likely return again.
Reviewed by traveler from Elkhart, IL on December 14, 2004 |
| What a treasure! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| staff from the front desk on was excellent and so accomodating.Would stay there again..... in a heartbeat
Reviewed by traveler from San Diego, CA on December 13, 2004 |
| The bathroom water was not working correctly and the lights were difficult to operate.But overall the hotel was nice and convenient for my business plans. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Needs work to complete the cleanup
Reviewed by traveler from Queens NY on November 18, 2004 |
| ?? |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel was only three blocks from the Edward Jones Dome, .5 miles from the Arch and a few blocks from the subway. It was very convenient, clean, comfortable and the bar made excellent margaritas! The food was also excellent!
Reviewed by traveler from Winchendon, MA on November 13, 2004 |
| Mayfair - Wyndham Historic Hotel |
Overall: 2 |
Service
1 |
Condition
1 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Unlike the lady in front of me in the check out line, I wouldn't say it was the worst hotel experience I've ever had but it certainly wasn't what I would expect from a Wyndham. No shampoo in the room - "the hotel's run out sir." All the lights in one of the historic elevators failed (made choosing the floor interesting) - "we'll have it attended to when our engineer gets here." Nobody seemed to consider that older and more nervous guests might not appreciate an out of season halloween fright. I appreciate that historic hotels have a greater maintenance burden than their more contemporary brethren, but I don't see that as an excuse for not being properly painted or cleaned. Interestingly too, the bar was the only place in all St. Louis not showing the Cardinals play off game taking place a few minutes walk away.Hotel badly needs smartening up but on a positive note the staff were generally courteous and helpful given the problems that they had to deal with.
Reviewed by traveler from Mandeville, LA on November 1, 2004 |
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