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| Ambassador Hotel New Orleans |
Ambassador Hotel New Orleans in New Orleans, Louisiana |
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Ambassador Hotel New Orleans
535 Tchoupitoulas St
New Orleans, Louisiana 70130
Call Expedia at: 1-800-551-2409
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Ambassador Hotel New Orleans Reviews
| Traveler Ratings Summary for Ambassador Hotel New Orleans
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Overall: 3.28 |
Service
3.44 |
Condition
3.20 |
Cleanliness
3.44 |
Comfort
3.68 |
Recommend
80.00 % |
|
| Can't wait to go back |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| I was really surprised when I opened the door to the hotel room. I had read negative reviews of the hotel, so I had prepared myself for the worst. The room was large with high ceilings and a ceiling fan, a big window, a sink (other than the bathroom sink), a comfortable king size bed, 2 night stands, a desk, a rocking chair and a large tv in an armoire. The bathroom had marble like material, towels shaped into seashells, a wooden ice bucket and drinking glasses (instead of plastic). I felt as though I was in a room at home, rather than a hotel room. The only 2 things I found wrong were light bulbs that were out and dust on the hardwood floors that made the bottom of my feet dirty. Those are minor things that can be easily corrected. I don't know if the negative reviews were over exagerated, or if I just happened to get one of the good rooms, but I enjoyed the room I stayed in. The hotel's location is great, because it is located within walking distance of popular attractions, such as Canal St, The Riverwalk, The Aquarium of the Americas and Harrahs Casino. I did not have to worry about paying additional parking fees when I wanted to sight-see. I plan on staying at this hotel whenever I visit N.O. again.
Reviewed by traveler from Pineville, LA on June 16, 2006 |
| Very Good Location |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel seems to have been nicely converted from a Warehouse.I was impressed with the hardwood floors and the old New Orleans style decor,but be prepared with map quest to find your way back to your room.It's a maze.
Reviewed by traveler from Belle Chasse,La.70037 on June 14, 2006 |
| a lot of character |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| once a coffee warehouse turned hotel, this place has a lot of character. the high ceiling and fan in our room was gorgeous. there was central air conditioning if we didn't want to use the fan. the added bonus of a safe in the closet made me feel more secure about leaving valuables in the room. however if you are the type to prefer carpeting over hardwood floors, then you'll be disappointed. also there is no fridge to store your drinks. but other than that, it is a really nice hotel.
Reviewed by traveler from new york city, ny on June 14, 2006 |
| Fabulous Service |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| We had a few problems, but those were completely outweighed by the staff, each of whom went above and beyond the call of duty to satisfy us.
Reviewed by traveler from Morro Bay, CA on June 12, 2006 |
| Kind of disapointed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I would not say that hotel was bad; it was good enough for the price we payed, but nothing very special about it. I think I expected more considering the pictures, but it was still ok.
Reviewed by traveler from Pensacola, Fl on May 24, 2006 |
| not up to standards, but very unique and feminine |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This was an old hotel and had a nice unique atmosphere, but the bathroom was not cleaned well and the service at the front desk was not very professional when we arrived.
Reviewed by traveler on May 3, 2006 |
| Location, location, location and price all good |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We stayed one night and walked around the corner to Mulate's for a Cajun dinner and dance featuring BeauSoleil--Bob Dylan was in the audience! Then we stopped at a fine brew pub nearby and strolled into the French Quarter. A fine breakfast at Momma's just down the block and we were off to Jazz Fest. The Ambassador staff were friendly and very helpful. The room was small but comfortable, with a great cd player so we could play zydeco and Dr. John. The elevator with its four walls of mirrors was bright and cheery. No complaints, and a fine price!
Reviewed by traveler from Albuquerque, NM on May 3, 2006 |
| Pleasantly Surprised |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| I was a little worried after reading some negative reviews post-Katrina and pre-Jazz Fest. We stayed the first weekend of Jazz Fest and really enjoyed our stay. The only detractor was our room being on the corner of the first floor of the building, but other than cars and the occasional talking, noise was not a problem. I liked the history, wood floors and especially the location! Close enough for a nice walk to the French Quarter but far enough to sleep at night. This is not the place to stay if all you want to do is party on Bourbon Street or you are expecting all the frills of an upscale hotel. However, if you are looking for a balance of history and service, with a great location between the French Quarter and the Warehouse District, with nice rooms, go with the Ambassador.
Reviewed by traveler from Milwaukee, WI on May 1, 2006 |
| Nice---but |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Nice hotel but the maintenance needs attention.
Reviewed by traveler on April 26, 2006 |
| Not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| beyond the unprofessional front desk staff, the cleaning staff began shouting to each other in the hallway at about 8am. The room had one tiny window that looked into a small alley. the room was very creepy without windows to open. Also the bathroom had a number of very long dark hairs on the sink, the floor and basically everywhere. I will not go back to this hotel.
Reviewed by traveler from Jacksonville, FL on April 18, 2006 |
| Adequate accommodation |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| For the price, the room was adequate.
Reviewed by traveler from Providence, Rhode Island on April 8, 2006 |
| Not impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The hotel was centrally located but was a little too quaint and old-fashioned for my taste.
Reviewed by traveler on April 5, 2006 |
| Not what I expected |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| The hotel room was very old looking and the wood floors could definitely use a makeover and a good cleaning.
Reviewed by traveler from Indiana on March 7, 2006 |
| not impressed |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| What a dump! No housekeeping services, restuarant, or room service. I wish I knew that ahead of time.
Reviewed by traveler from oakland, ca on March 2, 2006 |
| Post-Katrina Visit |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Interesting place - hardwood floors in every room - but no on-site prepared food, linen service every 3 days, my room had thin walls and cracked and peeling plaster. A co-worker had a great room on the same visit - so I guess it's luck of the draw. Free wireless Internet service worked fine. Free parking but a block from the hotel. The food and service are issues at most hotels in N.O. right due to lack of staff now so can't ding them too much for that. They bring in a buffet meal each night...
Reviewed by traveler from Fort Worth, TX on November 22, 2005 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This is a nice hotel and excellent hotel staff
Reviewed by traveler on July 20, 2005 |
| Neat Building, needs more work |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| Interesting hotel. Near French Quarter & River. Hotel needs better maintenance!
Reviewed by traveler from New Jersey on July 13, 2005 |
| Great location, nice historic feel...not the best service |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I love the exposed brick and wide hardwood floors. I love the location...walkable to the river and French Quarter. BUT! the cleaning staff woke us up by 7am; the hotel restaurant which was supposed to deliver room service up until 11pm had already closed the kitchen when we called at 9:45; and the elevators and bathrooms were rather shabby. I stayed there a couple of years ago and loved it. It was disappointing that it wasn't as nice this time around. Maybe they're just in a transition phase.
Reviewed by traveler from Washington, DC on May 25, 2005 |
| Bricks, Bricks, Bricks |
Overall: 2 |
Service
4 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| While the the lobby in this Warehouse District hotel is inviting, the majority of rooms have no windows, let alone views. All you see are bricks. Not pretty bricks. Not decorative bricks. Just plain old dusty bricks. You can almost taste the cement sloughing off the walls. It really was a renovated warehouse. The best thing about the place is that its only one block away from Mother's, serving some of the finest Soul food I've every eaten. Their Ham or Blackened End Biscuits are amazing ($4.50) and their Turtle Soup was to die for.
Reviewed by traveler from New York City on May 25, 2005 |
| quaint |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Has character and is fairly convenient
Reviewed by traveler from Baton Rouge on May 25, 2005 |
| Inexpensive stay, close to Harrah's |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Hotel was pretty nice, without a lot of bells and whistles-no room service, balcony, or swimming pool. 1 block walk to Harrah's casino, if that is your pleasure (very nice). One drawback-hotel advertised free valet parking, but after arriving late for check in (10:30pm) we were told that their parking lot was full, and we had to pay for our own parking across the street ($18)-sucked. Rooms are in the style of old fashioned flats, small but nice. Restaurant while being very reasonably priced considering it was in a hotel, had terrible food and terrible iced tea. Advertises that they are within minutes of the French Quarter. Maybe if you are jogging. If you are headed to Bourbon street, its about a twenty minute walk. We were going to be near the casino. I probably would not stay here again, as I would prefer to be closer to Bourbon and the French Quarter. You pay for location.
Reviewed by traveler from Houston, Tx on May 24, 2005 |
| convenient, clean, not costly |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is nicely situated near the Convention Center and Canal Street and the French Quarter. Booking through Expedia.Com made this very affordable compared to the convention 'oficial' hotel. It is obviously in an old building but nicely decorated with real? brick walls, hardwood floors, semblance of Quarter doors and windows. I would go back.
Reviewed by traveler from Baton Rouge, LA on May 24, 2005 |
| Dusty Room |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Heavy dust accumulation under the beds. The ceiling fan was coated in dust. Three complaints to the front desk did not get any results. Floorboards squeaked when people in the room above walked around.
Reviewed by traveler from Chicago on May 18, 2005 |
| Stay Here |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was great. Just a few blocks from the French Quarter--which means leaving the crazness and noise behind when you are ready for some shut-eye. Best breakfast at Mother's next Door, less than a block away.
Reviewed by traveler from Arizona on May 18, 2005 |
| Don't Go Here! |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| You always get what you pay for...if it seems like a "bargain"--beware. I had to make last minute hotel arrangements for business travel. This hotel was within 2 blocks of the hotel where I was scheduled to speak--that was the attraction. Otherwise, I would advise not to stay here.
Reviewed by traveler from Chapel Hill, NC on May 17, 2005 |
| Surprised by excellent quality |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was really impressed by the quality of the service and the classy fixtures and fittings of the hotel. Exceptionally comfortable and quiet room, with lots of thought put into the decor. Really clean. Staff always helpful. The bar was friendly and restaurant basic but good. The location is great, and this was so much nicer than staying in one of the bigger hotels which have no sense of history or local culture. Thanks for a great stay.
Reviewed by traveler from Australia on May 10, 2005 |
| A bargain in New Orleans! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| A historic old building, currently being redecorated. They gave us a suite (unnecessary)but there were NO windows! This might be a problem for travelers who plan to be in the room during the day. Outstanding location! Accommodating staff. Room slightly shabby--probably pending redecoration-- but equipped with TV, hairdryer, iron and ironing board. Comfortable king-size bed. We would stay there again if the price was right.
Reviewed by traveler from Houston, TX on May 5, 2005 |
| It was just all right for me |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I was overall pretty satisfied with this hotel, I'm usually easy to please. My only problem came after checkout. I realized once I had gotten home that I left an item in my room. I called the hotel the next day and told them exactly where I had left the item. They said they couldn't find it. Not surprised, but still disappointed. Also, our room did not have a window. Other than that, had a nice stay.
Reviewed by traveler from Denver,CO on May 4, 2005 |
| Look out |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The best thing about this hotel is Banditos, the mexican restuarant adjacent to the lobby. Good drinks, fun staff and tasty food. If you get a decent room at the hotel, you might stay, if not you will not be happy at all. Make sure to book another room at another hotel just in case you get a small terrible room. They do not guarantee what you will get; be careful. Their slick marketing far exceeds reality. So much potential is lost here, due to poor disengaged staff that has been hardened by the line of people in line to complain on a daily from what I saw, and just plain bad manners and customer service. Great location though , and hopefully they will get their act together because it is a cool old building...
Reviewed by traveler from Seattle on May 4, 2005 |
| Great Mexican restaurant |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| The room was large, but not very clean. Close to everything. The polished floors are very noisy and you can hear your neighbours walking around. Our stay was spoiled by early morning party goers next door, coming home at 3.00pm and continuing shouting, screaming and making lots of noise. It felt like they were in our room. We have to get up at 4.30pm for an early flight back to Australia, so just got up earlier. It was pointless to complain to the front desk when we had only an hour left before we had to wake up. The extra $4.95 resort fee was a bit much. Gym facilities, foyer and Mexican Restaurant are great extras.
Reviewed by traveler from Australia on April 26, 2005 |
| not impressed |
Overall: 1 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| Will never go back - poor desk service, bathroom never fully cleaned, some bath fixtures were broken, and no window!!!!
Reviewed by traveler from Chicago on April 26, 2005 |
| Getting better |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel was going under remodelling so they are trying to improve. You could tell that hotel had not been maintained but now it is under new management an they are definately improving. The service personnel were very nice and helpful, the rooms were clean. I read some of the reviews before staying there and one of those reviews stated that it was noisy so we took a white noise machine and did not have any problems. Although you could still hear people closing their doors all up and down the hall. For people on a budget it was not bad but not great.
Reviewed by traveler from Denver, Co. on April 21, 2005 |
| Older hotel |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Based on the age of the property, it was in fairly good condition. If you don't like old properties, you won't like this hotel. It's got hard wood floors in many rooms. If you get a room facing the front of the hotel, your room will not be dark because they only have mini blind type things over the windows, no draperies. It looks like an old warehouse turned hotel. So it's got character. But if you're looking for a full service hotel, I would not recommend it.
Reviewed by traveler from Las Vegas on March 14, 2005 |
| Great location but....... |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Perfect location, close to the French Quarter, yet far enough away to get a quiet night sleep and great morning/evening walks. Lots of character w/brick walls and hardwood floors, but the quality of newly renovated rooms is shabby. Poor tiling, caulking and painting. The concierge was extremely polite and helpful, but the staff at the front desk didn't even acknowledge when guests entered or left, even when they were not busy and made eye contact. We did not even get a thank you when we paid our bill. No one was overtly rude, just not friendly. The manager needs to follow up on training and basic people skills/pleasantries that are a necessity in the hotel industry. The rooms were not cleaned thouroughly between the previous person and ourselves. The mattresses needed to be replaced, not just soft but you actually roll to the middle where the indentation is. We are not difficult to please customers, all we ask for is a clean room, a good mattress, great location and a friendly staff.
Reviewed by traveler from Colorado on March 2, 2005 |
| Great hotel/location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We spent 2 days in New Orleans while on our honeymoon. The Ambassador Hotel was perfect for us. Great room w/lots of room. Location was excellent, just blocks away from RiverWalk, French Quarters, Bourbon St, Harrah's. Staff was excellent and took very good care of us. The only downfall of the hotel is you can hear everything the person in the next room is saying. It's kind of annoying when you really want to go to sleep. I would recommend this hotel w/this caution only.
Reviewed by traveler from Lakeland, FL on March 1, 2005 |
| Good location |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
1 |
Comfort
5 |
Recommend
Yes |
| The problem was with the housekeeper that didn't clean well the room. everyday I had to call with no response.
Reviewed by traveler from Brazil on February 28, 2005 |
| would definitely go back |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I had a very nice time... the rooms were comfortable and clean, and the service was excellent.
Reviewed by traveler from Cincinnati, OH on February 28, 2005 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was exactly as described. It was clean, comfortable, and in walking distance to burbon street and the french market. The staff was very kind and knowledgable about entertainment in the area. There are hidden fees that you are not warned about. There is a fee of $4.95 per day to cover the cost of the telephone and tv. Not bad but would like to have known about it. I would definently stay again. We went during Mardi Gras week so the first night we were not able to park our van and had to pay $30 to park across the street which was priced for the holiday. The walls are thin and you can hear people in the next room as well. Overall I loved it and will stay there again if ever in New Orleans again.
Reviewed by traveler from Taylorsvile, NC on February 22, 2005 |
| O.K. for the non-fussy, budget-conscious, and short stays |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Positives of this hotel - I checked in on the Wednesday night of Mardi Gras - surprised to see a parade was going right by my room. I had a nice view and it was a good location. The price was right - all other hotels in the area were 2 and 3 times as much. The room was clean and spacious. The front desk clerk was friendly. I did not eat at the restaurant at the hotel. Negatives of this hotel - they don't tell you about a mandatory $4.95 "Communications Fee," to use the phone for all the local and long distance calls you want. I had my cell so I had no intent to use the room phone, but $5 wasn't a big deal. Also, there was NO water pressure in the shower, so washing my hair was tricky. The woman concierge was snotty when I asked a question about a tour. Overall, it was a decent hotel for the price.
Reviewed by traveler from Chicago, IL on February 9, 2005 |
| Don't stay at this hotel |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| How can I put this nicely?? I can't. Let's start with the mold...It was everywhere. The shower and sink knobs where just plain gross. You could see the grout on the bathroom floor hadn't been scrubed in ages. The lamp switch was broken and we had to unscrew All the walls in the room had dirt and marks all over them. There were even cobwebs on the ceiling. Let's move on to the walls, or should I say what walls...they are paper thin. You can hear the people next door and above you, day and night. You are forced to pay a phone and internet fee, even if you don't use them, or should I say even if you could use them. I was unable to connect to anything, and the TV reception was so aweful, you could't even watch the news. Believe it or not, I do have one good thing to say about this place...The Mexican resteraunt has excellent food! It even has a great vegitarian menu that we tried things off of, and all was excellent. The history of the place is what attracted us, but my suggestion is to just read about it, don't stay there.
Reviewed by traveler from Seattle, Wa on January 24, 2005 |
| Do not stay @ this hotel |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| My daughter and I stayed at this hotel last July.We should have paid a little extra money and stayed elsewhere.The hotel room was small and mediocre,the staff was not very helpful.........especially the manager,they neglect to tell you that they put a monetary hold on your credit card until check out time..........even if you pay for the entire visit in cash upon your arrival.........the rooms were not comfortable,the mattress was lumpy our bed post fell off,our towels and wash cloths were never automatically replaced. | | |
