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Home | Illinois | The Westin Chicago River North

The Westin Chicago River North in Chicago, Illinois

The Westin Chicago River North
320 N Dearborn St
Chicago, Illinois 60610

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The Westin Chicago River North Reviews

Traveler Ratings Summary for The Westin Chicago River North
Overall:  4.41
Service
4.41
Condition
4.59
Cleanliness
4.88
Comfort
4.53
Recommend
88.24 %
Best room I have stayed in in Chicago
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
Excellent location to lots of nightlife and great dining. Bright, clean, well decorated room.

Reviewed by traveler from North Carolina on May 10, 2006


Excellent location
Overall:  5
Service
4
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
Located just north of the river and a short 5-block walk to State Street shopping and theatre district. Also within walking distance to Michigan Ave. shopping.

Reviewed by traveler from Cincinnati, OH on May 10, 2006


perfect location for us
Overall:  4
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
excellent hotel. computer in room a nice addition. Executive breakfst on 20th flr a must for starting out in Chicago. Public parking adjacent the hotel very convenient. Ground floor restaurant could be improved to offer both standard and elegant cuisine.

Reviewed by traveler from Wash, D.C on April 27, 2006


Good Hotel
Overall:  5
Service
4
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
Great service. Only a few problems. Our room had only one robe although we booked the room for under two occupants. They said it was policy to only put one robe in the room and delivered an additional robe promptly. No biggie. And another problem was that the bath towels were very rough. I wish that they would have used a fabric softner for the towels.

Reviewed by traveler on March 24, 2006


The location was excellent .
Overall:  4
Service
4
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
We liked the location close to shopping and losts of places to eat. We ended up in a handicap accessible room and discovered that this would be perfect for my brother who is in a wheel chair. We will recommend the hotel for future vistis. The price was right for the area. The resturant was okay. There are more places to eat within walking distance.

Reviewed by traveler from Lansing, Mi on March 15, 2006


Get hotel just north of the loop on the river
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
This is a great hotel, great location, you are short walk to ruths chris(great steak house, harry careys, 5$ cab ride to the michigan mile(some of the best shopping in the country. My wife and i live 20 minutes outside chicago, when we need a weekend down town this is were we stay.

Reviewed by traveler from chicago on December 21, 2005


not impressed
Overall:  2
Service
2
Condition
2
Cleanliness
5
Comfort
1
Recommend
No
The air conditioner didn't work. I tried to have them fix it, but they said that it was as cold as it gets. I couldn't even sleep with a blanket it was soooo hot.

Reviewed by traveler from oklahoma city, ok on October 20, 2005


Okay but.....
Overall:  3
Service
2
Condition
5
Cleanliness
2
Comfort
2
Recommend
Yes
The hotel itself was very clean and modern. There were three of us staying in one room. THe coffee and coffee pot in the room were fine, but we were given one paper cup to use for the three of us (we were expecting REAL cups). We also had to call down for more towels, there were only two in our room. The next day, while we were in town, we were still not given extra towels, our dirty wash cloths were left in the bathtub, and we still had tacky paper cups. I expected more from this hotel. But ya gotta love that Heavenly Bed.

Reviewed by traveler from Wheatfield, IN on May 4, 2005


Great overall experience
Overall:  5
Service
5
Condition
4
Cleanliness
5
Comfort
5
Recommend
Yes
The hotel lobby was beautiful and very clean. The restaurants service and food were wonderful (including room service). All staff members were helpful polite and courteous. The room was clean attractive and well furnished. The bathroom was clean and attractive with one small exception, the ceiling just outside the shower/tub had some damaged paint from what appeared to be an old leak from the floor above ( no wetness or water, just damaged drywall and paint). All in all a lovely place to stay. We'll be back!!!

Reviewed by traveler from Novi, MI on January 20, 2005


It was great, i mean really great.
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
There were several instances where I need help from the hotel staff and was always met with a helpful and cherful attitude. Great location, rooms and staff, what more could your ask for.

Reviewed by traveler from St. Petersburg, FL on January 16, 2005


Beautiful hotel but a few blocks from the shopping district
Overall:  4
Service
4
Condition
5
Cleanliness
5
Comfort
4
Recommend
Yes
Enjoyed the hotel, service okay. There are closer hotels to the shopping district.

Reviewed by traveler on January 13, 2005


"Not up to par"
Overall:  2
Service
4
Condition
1
Cleanliness
3
Comfort
5
Recommend
Yes
A few light bulbs were out in the bathroom, it made it hard to see. The tub was plugged up, so when you showered you were talking a bath. There were no robes, I had to call and ask for them.

Reviewed by traveler from Chicago, IL on January 12, 2005


very nice
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
Hotel was very comfortable and very nice. I would recommend to anyone

Reviewed by traveler from Ohio on December 19, 2004


Extremely Comfortable Bed
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
Slept like I do at home. Very Comfortable room.

Reviewed by traveler from Champaign, IL on December 17, 2004


Fitness Room and Breakfast Buffet
Overall:  4
Service
5
Condition
4
Cleanliness
5
Comfort
5
Recommend
Yes
I was disappointed I had to pay for the fitness room, but not surprised. And I was very disappointed with the breakfast buffet Sunday morning. I was able to have a much better breakfast at a small diner a few blocks away for 1/2 the price. The breakfast buffet needs some tweeking.

Reviewed by traveler from Draper, Utah on November 2, 2004


Near Metra Electric and Blue Line Stations
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
Metra Electric to U ChicagoBlue line to Airport2 Blocks to Michigan Ave

Reviewed by traveler on November 1, 2004


You have to pay for Gym
Overall:  5
Service
5
Condition
5
Cleanliness
5
Comfort
5
Recommend
Yes
The hotel is very nice. Clean, beautiful and centrally located.

Reviewed by traveler from Central New Jersey on October 30, 2004


Previous reviews for The Westin Chicago River North

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