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| Boston Park Plaza Hotel |
Boston Park Plaza Hotel in Boston, Massachusetts |
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Boston Park Plaza Hotel
64 Arlington St
Boston, Massachusetts 02116
Call Expedia at: 1-800-551-2409
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Boston Park Plaza Hotel Reviews
| Traveler Ratings Summary for Boston Park Plaza Hotel
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Overall: 3.82 |
Service
3.94 |
Condition
3.89 |
Cleanliness
4.15 |
Comfort
3.74 |
Recommend
78.29 % |
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| Great Location |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| This hotel is located right next to the Gardens and the T stop is across the street. However, we had to call maintenance twice about the air conditioner and the street noise was pretty loud at times and we were on the 12th floor. The rooms were great.
Reviewed by traveler from Austin, Texas on August 30, 2006 |
| Only good expected great! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| When you first arrive you can't help but notice the beuty of the hotels lobby.Service was excellent A+.The room was small but clean. The bathroom looked a bit run down. Only bad thing is the walls are paper thin so you can hear other people, not a very private feeling. The room gets a C-. Great location for tourist, within walking distance of everything. Location B+. Overall B.
Reviewed by traveler from Los Angeles, CA on August 26, 2006 |
| Great Hotel and location |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Fantastic hotel in a great location in Boston. Only 'complaint' is that it was very, very busy - but that is a good sign??? Would recommend to anyone visiting Boston
Reviewed by traveler from Essex, UK on August 26, 2006 |
| Not the worst, but not the best |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| My husband and I were excited to sneak into the city for a little break from the kids. It was a treat and we were looking forward to the escape. The hotel wasn't quite up to our expectations. It wasn't bad...but it lacked something to make it special. The furnishings were beautiful, but looked a little tired. We stayed on the conceirge level and were disappointed that the drinks we were told were included were not. I didn't think the extra money for the concierge level was worth some appetizers. I would have preferred to put the money toward going to a restaurant of my choosing for apps and drinks versus sticking around the hotel (in a room with no good view). The bathroom was very small. The toilet and the bathtub were touching. The bathroom door would not shut. Not the worst experience, but not the best, either.
Reviewed by traveler from Boston Suburbs on August 24, 2006 |
| horrible service |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| terrible service, dirty room, unkind staff
Reviewed by traveler on August 23, 2006 |
| Weekend Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| We came for a quick weekend to see the Red Sox/Yankees game. The location of the hotel is great, very close to the T and not too far from Fenway. We were also able to easily walk throughout Boston and see the many sights. We would stay here again.
Reviewed by traveler from Austin on August 23, 2006 |
| Great location |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We spent a weekend at the Park Plaza and really enjoyed it. The good: -Location, location, location! The hotel is right in the heart of the Back Bay area. If you are interested in shopping and eating at great restaurants, this is where you want to be. -Neat old hotel that's been nicely maintained/restored. I would highly recommend spending the little extra money for a King Deluxe room instead of a standard room. Our room was very big but when we saw the inside of the standard rooms they looked pretty small. Also, the King Deluxe room we had had two bathrooms.
Reviewed by traveler from Tampa, FL on August 23, 2006 |
| Nice lobby, aweful rooms. |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| This hotel needs to do one of two things: 1. Charge less for a room. 2. Put some money into a major renovation of the hotel from the 2nd floor up. Walking into the hotel, my wife and I were very impressed with the hotel appearance but that quickly turned into dissapointment upon walking into our room. Dirty worn carpet, walls with holes in them, missing sections of baseboards, and a bed that was not comfortable at all. Do yourself a favor and spend a few extra dollars and reserve a room at a different hotel.
Reviewed by traveler from Columbus, OH on August 23, 2006 |
| We really enjoy staying there |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This past visit was the 2nd time we've stayed at the Boston Park Plaza Hotel. We really enjoy staying there. It's comfortable, friendly, clean and reasonably priced ..... what more could you ask for!!!
Reviewed by traveler from South Glens Falls, New York on August 22, 2006 |
| I was impressed! |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Hotel in general was wonderful,however I was not impressed by the air conditioning unit. We had to leave the window open- I was just happy it was a cool weekend- despite it being August. Also- the ice machine didn't work on our floor- but the room was very pleasant - we loved the comforters. Concierge was extremely helpful...
Reviewed by traveler from Stratford ,Connecticut on August 22, 2006 |
| Not impressed |
Overall: 2 |
Service
1 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The hotel DID NOT honor our requested room with a double bed. Instead they had a room with a single bed that they would 'do me a favor' and upgrade to two single beds for my husband and myself. Also, it was very loud inside the room, both from noise within the hotel and street noise.
Reviewed by traveler from San Diego, CA on August 22, 2006 |
| Nice hotel and location, lousy steakhouse restaurant |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I liked the hotel but the in-house steak restaurant was lousy. Ruth Chris prices but the food was not hot, the steak cuts were good on paper but bad fat to meat ratio and an offer for a free desert does not fix a bad $60 meal.
Reviewed by traveler from Louisville,KY on August 22, 2006 |
| We will stay there again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very convenient to the subway and the park. The restaurant was too expensive, so we always ate out.
Reviewed by traveler from Chicago on August 9, 2006 |
| Boston Park Plaza Very Disappointing |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Unfortunately, Boston was very hot the few days that we were there, and the rooms were nearly as hot as the outside. My thermostat said that is was 67 degrees in my room, but it couldn't have been under 77 degrees. And no matter what I did, I couldn't cool it down. The room was reasonably clean, but old and very worn. We were also very disappointed with the lack of help from our concierge; we asked for restaurant recommendaitons, and we got recs for chain restaurants in the area.
Reviewed by traveler from Philadelphia, PA on August 3, 2006 |
| Tiny Room/Bad Food Service |
Overall: 2 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| The hotel was a grand old lady. But the old lady part was the problem. The double beds (I reserved two kings) were unacceptably small. The bathroom was tiny. Though both had been remodele to modern standards.
Reviewed by traveler from San Francisco on August 2, 2006 |
| Old Hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location. Old hotel and it shows. Not a bad place to stay.
Reviewed by traveler from Los Angeles, CA on August 2, 2006 |
| 2nd stay at this hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This is my second time staying at this hotel, and I would still recommend it to anyone traveling to Boston. The location is perfect. Very close to the park, T stop, theater district and back bay shopping. The hotel is elegant but not over the top elegant, so many different types of people will feel comfortable here. I stayed in a Junior suite. It was plenty big enough. Although the bathroom was smaller than I'd like. The view was amazing. Overall this is one of my favorite Boston hotels. Oh yeah, the price is very reasonable as well.
Reviewed by traveler from Vermont on August 2, 2006 |
| Hot Hotel |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| little to no air conditioning Half the elevators were not working Small rooms Poor customer service
Reviewed by traveler from Panama City, FL on July 26, 2006 |
| the worst |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Not customer service oriented from misplacing luggage and bringing wrong to not getting back with us. Unfriendly from doorman to manager. Room service food was the worst. Beds very uncomfortable. Not helpful. Could not recommend
Reviewed by traveler from Savannah, GA on July 22, 2006 |
| History, Character, Great Location |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Park Plaza has all of this, but don't expect modern conveniences. The A/C was barely keeping up with the 90 degree heat and I've seen larger bathrooms in a camper. But this is all worth it to experience a piece of Boston history and have Back Bay, Boston Common and downtown within walking distance, if you're fit enough. If you don't like to walk, subway access is 50 yards away. I'd certainly stay there again.
Reviewed by traveler from Raleigh, NC on July 19, 2006 |
| close to everything |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| park... restaurants... only two blocks from newbury street and the historic bus for the tour is only 3 blocks away... enjoyed the veggie market at the square (get some apples and carrots for the bus)... isaack (front desk) was very helpful in providing info about tours... exchanged the hotel room with two connected to each other without a problem...
Reviewed by traveler from ny on July 19, 2006 |
| Overpriced--nice lobby |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| for the money, I expected more than a tiny little room with a door that's hard to open and a view into an alley. Granted it was a last minute reservation; so I can't really complain about the view, but the room wasn't worth the price by any means. The lobby is lovely, the porters and attendants are extremely friendly and helpful, but the room needs work.
Reviewed by traveler on July 18, 2006 |
| Boston Park Plaza |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| OK hotel but a little pricey for its condition, it is a little old and the rooms could do with a revamp. The internet access was a charged service which in this age is ridiculous. It is in a good location, though, and the room service is good. There is also an excellent bartender, Harry, who took the time to explain the finer points of baseball to us using only a napkin and ballpoint pen.
Reviewed by traveler from Edinburgh, Scotland on July 14, 2006 |
| Will definitely stay there again! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was lovely, the staff was courteous, extremely friendly and helpful. The location was central to all the tourist attractions but also located in a quiet area away from the hustle and bustle of the highly traffic areas. We were adjacent to Boston Commons and had a lovely view of a courtyard park. The restaurants near the hotel were wonderful, affordable and delicious. The cleanliness and security were more than adequate and we look forward to planning another get-a-away to Boston soon!
Reviewed by traveler from Middletown, NJ on July 12, 2006 |
| Hotel Accominations |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Asked for a king size bed,didn"t receive one or given any options.Reservation was booked two weeks prior to arrival.
Reviewed by traveler from Leicester,Ma on July 12, 2006 |
| one of the greatest hotels |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| we have stayed there over the 4th of july weekend. booked a hotel one day before visit, and let me tell you: both the price, hotel and its locations were unbeatable. Staff is very nice, we even got an upgrade because we came too early and they didn't have clean rooms so they uped us. Yes! Location is superb: close to the park, and all of the restaurants and convention center. Will definetly stay there again.
Reviewed by traveler from CT on July 4, 2006 |
| Love this place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| "Its like a baby New York"... right in Boston. Great city atmosphere, very lively, classic hotel.
Reviewed by traveler on June 28, 2006 |
| Great hotel for a business stay, wouldn't stay there for a holiday. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Conveniently located in the beautiful Back Bay area of Boston, this hotel provided most of the amenities any business traveler would need. However, if you are looking for personal attention and the thoughtful details that make a four-star hotel worth paying for, you won't find them here.
Reviewed by traveler from New York, NY on June 28, 2006 |
| Very Good |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We really enjoyed our stay at this old historic hotel. The only complaint if I could call it a complaint is the AC gave us a little trouble but the staff was more than willing to let us use a box fan which helped greatly. Otherwise hotel was better than expected espically if you just use a hotel like I do, a bed to sleep in. Oh I almost forgot, I didn't care for the $10.95 internet charge for the price of the room I thought that would be included.
Reviewed by traveler from Lafayette, LA on June 28, 2006 |
| Not impressed |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Overall, for the service provided, we thought the hotel was overpriced. Do not use valet parking as it is $34.00 per night and you are charged an extra $16.00 if returning late! We had to have a car, so there was no way around it. Most concierge levels provide free drinks and appetizers. Although the appetizers were free, charge for drinks was ridiculous. Service was hard to come by in the lobby bar. Staff was competent, but most lacked any type of personality. Would not return
Reviewed by traveler from Naples, FL on June 21, 2006 |
| Would Love to Go Back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We enjoyed our stay at the Park Plaza, the location is excellent for walking to all Boston,s many interesting sights. The Lobby staff in the Hotel could not be more helpfull.
Reviewed by traveler from Inverness, Scotland on June 14, 2006 |
| Pricey but great location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Right near the public gardens, the location was great. Elegant lobby. The room was big enough and even had two bathrooms, which was nice, but the hotel rooms are feeling a bit old.
Reviewed by traveler from Seattle on June 14, 2006 |
| Great Location - Grand Old Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The location of this hotel was perfect for us. It's just 1/2 block from the subway station and 1 block from Gardens/Boston Common and Newbury Street Shopping. The staff was helpful and our room (deluxe king) was huge with two bathrooms. It looked like two very small rooms had been made over into one.
Reviewed by traveler from Atlanta, GA on June 14, 2006 |
| Square footage in Boston? |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I elected to reserve a "Junior Suite" which appeared to be a physical combination of two rooms. The room was very spacious and comfortable.
Reviewed by traveler from Muncie, IN on June 14, 2006 |
| Old building and over priced |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| This probably was a nice hotel in its day, but it is old and the rooms are in need of some modern updates. There is minimal self parking for a fee in a parking garage about two blocks away in a run down building that is not well lit. The valet service is a good idea, but it is way over priced. The location is good for a lot of good resturants and activities in the area.
Reviewed by traveler from New Mexico on June 6, 2006 |
| Great Location! |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| I've stayed here twice and I love the location. Your close to the T, downtown, and the park. It is a beautiful hotel. This time our room was very small but we weren't there very much so it was okay. We love visiting Boston! If you get tired of walking then take the T.
Reviewed by traveler from Kyle, TX on May 31, 2006 |
| Great location and price! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great location and price! Pretty lobby!
Reviewed by traveler on May 31, 2006 |
| a beautiful place to visit |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A great hotel
Reviewed by traveler from oakland, n.j on May 31, 2006 |
| Old but nice |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| An older hotel but with character. For my purposes the location was great, the service was good but not outstanding. There seemed to be many foreign travelers - a good mix. The rooms, hallways were spic and span. I thought the room and furniture were unique - armoir, two baths.
Reviewed by traveler from Washington, DC on May 17, 2006 |
| Loved the Hotel & Great Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Hotel was a Great, I would love to stay there the next visit to Boston!!
Reviewed by traveler from philadelphia, pa on May 16, 2006 |
| Very nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Over all it is a very nice hotel. The bathrooms are a bit small, but the location, service and price more than make up for it.
Reviewed by traveler from Dallas TX on May 10, 2006 |
| I wouldn't stay here again |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| Everything was good, but not great. No mini fridge and no closet (only an armoire). The one major problem was the bathroom(s). My king bed room looked as though it was converted from two adjacent college dorm rooms into one big room. There were two bathrooms that shared a common wall and the showers were the smallest I had ever seen. I am 6'0, 175 pounds and I had trouble moving around in them. There was no bathtub.
Reviewed by traveler from Dallas, TX on May 10, 2006 |
| Great Hotel, Great Location |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My daughter and I stayed in the Boston Park Plaza Hotel during a long weekend get-away this past weekend. We were very impressive the quality of the hotel and the responsiveness of the staff. Our room was very comfortable and clean. There was a nice selection of restaurants for any time of the day. And finally, the location was perfect - very close to shopping, theaters, historical sites, and Boston Commons.
Reviewed by traveler from Hershey, PA on May 10, 2006 |
| If you enjoy sleeping on an airplane... |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| After flying back and forth across the Pacific ocean multiple times, I thought I could get some rest at this world-class hotel where celebrities such as the Clintons are said to have stayed while in town. That's why I was so disoriented when I awoke at 3am by a droning noise like that of an aircraft engine--did I get off the plane after all? I took me a while to realize that it was the air conditioner that had kicked in. I asked to have a different room the following morning. The front desk was abiliging, but after three | | |
