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| Embassy Suites Hotel New York City |
Embassy Suites Hotel New York City in New York, New York |
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Embassy Suites Hotel New York City
102 North End Ave
New York, New York 10282
Call Expedia at: 1-800-551-2409
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Embassy Suites Hotel New York City Reviews
| Traveler Ratings Summary for Embassy Suites Hotel New York City
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Overall: 4.64 |
Service
4.58 |
Condition
4.66 |
Cleanliness
4.77 |
Comfort
4.62 |
Recommend
98.11 % |
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| Good Value |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| In the financial district, a couple of blocks from ground zero. It is a 4 block walk to the nearest subway station, which was not a problem (except for the day it rained). There is a free public shuttle which circles lower Manhatten. Convenient for going to the 1/2 price (theater)ticket location and for getting to the Statue of Liberty. Breakfast and Happy-Hour lines were long on the weekend, short during the weem. Concierge was very helpful. All in all, I enjoyed my stay and would go there again.
Reviewed by traveler from Dallas, Tx on July 12, 2006 |
| would stay here again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a very nice stay at this hotel. It is very convenient to lots of attractions. The desk employees were very pleasant. The bellboys were not very friendly .. It would be nice if they said hello when they see you coming or going. It would make a stay more friendly.
Reviewed by traveler from Louisville, KY on July 12, 2006 |
| Great hotel! |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We were very pleased with most everything about this hotel. The suite was very roomy for NYC. Our only complaint was the quality of the sofa bed. Our 15 year old daughter slept on it and it was really uncomfortable - thin, saggy mattress with the springs poking her in the back. I laid on it and she wasn't kidding!! I don't know how anyone is expected to be comfortable on that thing. Still our experience was very good overall. Her breakfast improved her mood - really quite a nice spread!
Reviewed by traveler from Kingston, NY on July 11, 2006 |
| Embassy Suites NYC |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a great hotel in a good location to visit many of the attractions in NYC. Since we were a family traveling, it was particularly nice to have the suite so those that wanted to could go to sleep early and others could stay up late watching TV.
Reviewed by traveler from Atlanta, GA on July 11, 2006 |
| Service And Location Can't Be Beat |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We arrived at the Embassy Suites after a 13 hour drive. The porter had our luggage unloaded and we were registering inside the hotel within minutes. The service we received at this hotel was the best we have ever received in any of our travels. The hotel personnel know how to make their guests feel comfortable; the personnel also go out of their way to help make their guests' stay very enjoyable! Our room was spectacular with a view of the Hudson River. The bed was very comfortable, the room was clean, and all the furniture was nicely maintained. The breakfast buffet was wonderful and helped get us off to a good start each morning. The hotel's location was very appealing to us because it was located in the Financial District and our visit to New York took place over the weekend. That meant that we could go to Midtown Manhatten and mingle with the crowds and then return to area of our hotel which was not so crowded. The hotel also had an awesome Mexican restaurant attached to it. They make really good Margaritas! Most important to us, a very nice park was 2 blocks away and right on the river boardwalk. Our daughter loved playing there, and we all enjoyed walking on the boardwalk. At this point, we are saying that we can't wait to go back to New York and stay at the Embassy Suites again!
Reviewed by traveler from Detroit, MI on July 5, 2006 |
| Great Place, Great location! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Situated next to the "Ground Zero" site! Close to the Battery, South Street Seaport, Little Italy and Chinatown. Right in the heart of the Financial District! Great place for a weekend with full breakfast, and PM drinks!
Reviewed by traveler from Frederick, MD on July 5, 2006 |
| Excellent Choice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel surpassed all my expectations. Wonderful downtown location. Easy access to subway and/or taxis. 10 minute walk to BatteryPark. Service was outstanding. Breakfast and Manager's reception were superb. Many fine restaurants within walking distance.
Reviewed by traveler from Fort Worth, TX on June 28, 2006 |
| Very comfortable and clean |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Recommended to anyone visiting NYC
Reviewed by traveler on June 27, 2006 |
| Great location for families |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is just steps from the fabulous parks along the Hudson River and the harbor. Within a few hundred feet of the hotel door, there is a great playground for small children, three dog parks, plenty of green grass for running and game playing, and great views of the river and harbor. Battery Park City is largely residential, and plenty of families live here. The rooms are spacious (for NYC), and many have great views of the river (for now, until a new building is finished).
Reviewed by traveler from Rochester, NY on June 22, 2006 |
| Nice Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Grat Place to stay. Great price for a suite vs. single room at other hotels in NYC. Breakfast buffet was terrific. Consierge helped us find a wonderful restaurant for dinner on our first night. Area is much quieter on the weekend vs. staying in mid-town. Subway a few blocks away. Great views. Only drawback was entertainment was a $15-20 cab ride or a subway ride.
Reviewed by traveler from West Hartford, CT on June 13, 2006 |
| Great deal for NYC! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I have been going to NY for 20 years and have found this to be the best deal there. Nice large suites, excellent price, 5 walking minutes to the subway. How can you beat fully cooked to order breakfasts and the 2 hour happy hour?! Great quiet location by the river. We wouldn't stay anywhere else!
Reviewed by traveler from Wisconsin on May 31, 2006 |
| Very impressed |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Everything was great. The complimentary breakfast was delicious. Valet parking takes a while to return your car and the king bed in the deluxe room was not as plush as I had hoped, but overall I'm very satisfied with the entire experience.
Reviewed by traveler from New York City on May 17, 2006 |
| Location, location, location... |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I found this property very expensive but relative to others in the Manhattan area about average so I guess its down to location - Wall St., World Financial Centre, Ground Zero etc. Big warning: Cingular phones do NOT work in most parts of the hotel and both the WiFi and Ethernet web connections were slower than dial-up. Otherwise, it was clean, modern hotel.
Reviewed by traveler from Dublin, Ireland on May 17, 2006 |
| Close to business district, but far from everything else |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good Clean comfortable rooms, good breakfast - no other service. Okay restaurants nearby - $12 away (in taxi) from downtown.
Reviewed by traveler from California on April 26, 2006 |
| Great suite in downtown Manhattan |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great hotel. Outstanding complimentary breakfast. Suite was spacious and clean. Staff very helpful and courteous. Location is a bit inconvenient for subway travel to mid-town activities. Restaurant and movie theaters in the same building was great for travel with kids.
Reviewed by traveler from Boston, MA on April 25, 2006 |
| Very nice hotel. We took our three children, they really liked the free internet access. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| It is a very high hotel (15 stories). We were on the 15th floor. We had a lovely view of the Hudson River on our way to the elevators. I would not recommend staying that high up if you have little ones that like to climb. There is a short wall that is the only thing between you and a 15 story fall. The complimentary breakfast was great every morning, and helped to get us all fueled for our sightseeing. We were close to the subway, and the Liberty/Ellis Island Ferry. One block from the WTC towers monument. The only improvement needed is better coffee for breakfast, and in the rooms.
Reviewed by traveler from Virginia on April 20, 2006 |
| nowhere to eat |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Very easy to get to the subway, but there was not much life after work since it is in the financial district, so you have to take the subway to another part of town to go out to dinner - not a bad thing though. The free breakfast in the morning, and free drinks in the early evening were nice. The only negative is that the fold out bed is very uncomfortable. (Is there such a thing as a comfortable foldout?)
Reviewed by traveler on April 18, 2006 |
| areas of possible concern |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The only real downside I would say is the location though subway lines are not far away. A block from the world trade center site-not convenient for a lot of the tourist sites-but free breakfast and free drinks at night from 5:30 pm to 7:30 pm at the managers reception are very nice features. Refrigerator in room is a mini bar-no extra room for anything and prices are high. Also there is construction in area at the front of hotel. Room size if quite big for New York I would say from what I saw when shoppping via internet.
Reviewed by traveler from St Petersburg, FL on April 13, 2006 |
| I would go back in a New York minute. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I have stayed in New York a number of times and found it loud at night, but this hotel was very quiet at night. There is construction nearby during the day, but it is not a concern. The hotel is very close to the former World Trade Center cite and you will likely be reminded of that horible day when you enter and exit the hotel. However, it is something that we should be reminded of and, in doing so, marvel at the spirit of the people of New York. they are a blast. We had an excellent trip and would stay here again in a New Your minute.
Reviewed by traveler from Orland Park, IL on April 5, 2006 |
| Will be back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband and I stayed here for our anniversary and loved the hotel. We have stayed at Embassy Suites in Lincoln, NE and always prefer to stay at Embassy Suites when possible. Breakfast is wonderful and a good savings on meals.
Reviewed by traveler from Raleigh, NC on April 5, 2006 |
| Embassy Suites Hotel |
Overall: 2 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
2 |
Recommend
No |
| Disapointing. The hotels walls must be made of paper. The hotel was hosting many of the marching bands for the St Patrick's parade, and all we heard into the wee hours were the giggles and screams of teenagers acting immaturely on their big trip to the city!
Reviewed by traveler from Boston, Mass on March 23, 2006 |
| Excellant!!! Can't wait to go back, will stay here again. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| From the minute we arrived till the minute we left I was 100% impressed. Breathtaking view of the Hudson River out our window, breakfast was awesome, Manager's Reception (cocktails & snacks) was a nice time to relax before dinner after a long day of sightseeing. Convenient(Well, as convenient anything can be in NY)to the subway.
Reviewed by traveler from Calhoun, LA on March 7, 2006 |
| Excellent hotel...it was so quiet at night (unlike Times Square!) |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We have stayed at Embassy Suites before, and were very happy with the service and friendliness of the employees. The concierge was very helpful in making suggestions for our visit, and taxis were plentiful in front of our hotel. The room was very large, super clean, and comfortable for the four of us. We could see Ground Zero from our window. DEFINITELY STAY HERE!
Reviewed by traveler from Shelby, NC on January 10, 2006 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel is awesome,each night there is a manger's reception with free drinks from 5:30 til 7:30. The breakfast was great eggs, sausage, bacon, omelettes, etc. We got a free room upgrade because the room the computer assigned us wasnt cleaned and because of that simple error they gave us a room with a view of the river. Great service and great hotel. My only complaint would be that the bed was a little hard.
Reviewed by traveler from South Carolina on January 6, 2006 |
| Free Breakfast Bonus |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| very new and clean hotel across the street from the WTC ground zero site. a suite for the price of a standard room in nyc is an unbeatable deal. the bathroom was huge. the best deal was the free buffet breakfast, including cooked to order omlettes. this easily saved our family of 4 at least $50.
Reviewed by traveler from Woodbridge, CT on January 4, 2006 |
| Excellent |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Excellent Family Hotel with easy access to the rest of Manhatten
Reviewed by traveler from Grand Cayman BWI on December 28, 2005 |
| Great value for the price, clean and convenient to Tribeca, wonderful river views |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Visiting our daughter in Tribeca this hotel offered us the convenience of being within walking distance of her apartment. Lots of trendy restaurants around. Our room on the 15th floor had a wonderful view of the river and the NJ skylin, this may change soon as it appears that something is about to be built right in front. The free breakfast was a crowd pleaser with lots of options and eggs cooked to order. I would have liked a real closet rather than the armoire with little room for hanging clothes. The Hudson river walk is great for those who want to exercise, there is also a gym and pool
Reviewed by traveler from Washington, DC on December 28, 2005 |
| A Good Choice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Contemporary, clean, spacious. Great bedding. Desk staff very friendly & helpful. Free breakfast--custom omelets, pancakes, meats, bagels, fruit, etc. Being near the financial district on a leisure trip, we did a lot of commuting. About $17 cab-ride to midtown (Grand Central).
Reviewed by traveler from St. Louis, MO on December 25, 2005 |
| Reasonable for NYC |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice sized rooms for NYC, quiet area but far from Mid-town Manhattan.
Reviewed by traveler from Richmond, VA on December 14, 2005 |
| Good Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Hotel was a good value and with the 2 Kings and sleeper sofa, it worked out well for our group. Convenient to the subway and walking distance from restaurants.
Reviewed by traveler on December 14, 2005 |
| Great service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The made to order breakfast was fantastic, also had options of the buffet or continental breakfast. Did not get the opportuninty for the afternoon social hours. Hotel was very clean and comfortable. A little off the beaten path for leisure visitors but would be great for business visitors.
Reviewed by traveler from Largo, Florida on December 5, 2005 |
| Emotional View |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our room had a view of the World Trade Center site which was very moving. Location on waterfront is very pleasant! We usually stay closer to Times Square so being away from the hustle and bustle was refreshing. We'll stay here again!
Reviewed by traveler from Dallas on November 23, 2005 |
| Excellent quality for the price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Large and busy, and a little too like a student dorm, an impression that is enhanced by the number of young folk there. But service was good, suite was large and comfortable, and free breakfast. A very good deal.
Reviewed by traveler from Princeton, NJ on November 22, 2005 |
| excellent downtown location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| not fancy, but clean, comfortable, friendly and great location. Price is high, but not compared to comparable downtown hotels.
Reviewed by traveler from Santa Fe on November 10, 2005 |
| I highly recommend this hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Embassy Suites NY will definitely become my favorite hotel in Manhattan. The staff is very professional and customer service oriented. The hotel is beautiful and the complimentary breakfast is one of the best. My only criticism was the coffee -- a bit too acidic. Our suite was very clean, comfortable, great linen! and quite spacious--was a pleasant surprise in a city like Manhattan! The concierge could have given us better directions to get to the subway station. Her directions were a bit vague for out of towners like us, but she was always so friendly and helpful. All in all, a great place to stay! I'd give it 5/5 stars.
Reviewed by traveler from Minneapolis, MN on November 10, 2005 |
| Really nice hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My second time staying in this hotel. I chose it again because I had really good impression the first time I stayed there. The breakfast is pretty good too. Strongly recommend it!
Reviewed by traveler from West Hartford, CT on November 2, 2005 |
| Expensive but adequate |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| We were there for a wedding and it was a long wait to get cabs to our events...overall the room was fine.
Reviewed by traveler from Dallas, Texas on October 17, 2005 |
| I will always stay here when in NYC |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great location if you want to be away from the chaos of Midtown , easy subway or cab ride to anywhere in Manhattan . The staff was very friendly and helpful , rooms were spacious and clean , beds were comfortable .
Reviewed by traveler from Seattle WA on September 6, 2005 |
| Beautiful Atrium and great free breakfast |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great place to stay.
Reviewed by traveler from San Antonio, TX on July 20, 2005 |
| location location location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The location is not very friendly to things other than the financial district.
Reviewed by traveler from Indianapolis Indiana on July 13, 2005 |
| Feel like Home |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I felt like home but with the comfort of a hotel. The room was spacious, the breakfast was nice.It was next to "Ground Zero", near shopping center and Worldtrade subway station. Very convenient. I'd surely recommend this hotel to anyone.
Reviewed by traveler from Bangkok Thailand on June 3, 2005 |
| Nice Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Good Clean hotel. Next to "Ground Zero" and close to the waterfront. Comfortable stay.
Reviewed by traveler from Pittsburgh, Pennsylvania, United States on June 2, 2005 |
| Will go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were impressed with this hotel. We were in a one bedroom suite. Very clean, plenty of room for us (2 adults,a teenager and a 2 yr old). Our room, on the 15th floor, had a view of the city and wtw site. The staff were very friendly and helpful. Breakfast is included too. You can have them make something for you or grab what is already cooked. It was very good. This was our first stay and it won't be the last. This is the hotel for our NYC trips. Based on the service we received, I have no complaints.
Reviewed by traveler from New Castle, DE on May 31, 2005 |
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