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| Imperial Swan Hotel & Suites |
Imperial Swan Hotel & Suites in Orlando, Florida |
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Imperial Swan Hotel & Suites
7050 S Kirkman Rd
Orlando, Florida 32819
Call Expedia at: 1-800-551-2409
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Imperial Swan Hotel & Suites Reviews
| Traveler Ratings Summary for Imperial Swan Hotel & Suites
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Overall: 3.08 |
Service
3.04 |
Condition
2.73 |
Cleanliness
3.15 |
Comfort
3.15 |
Recommend
73.08 % |
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| Love Florida |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Well, I stayed at the hotel for 5 nights and my hotel room was well maintained. My complaint is the extra charge to my credit card for incidentals that was never used and still has not been credited back to my account.
Reviewed by traveler from Sicklerville, NJ on April 26, 2006 |
| Not bad |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| It was not bad on overall. They had not clean filter on a/c in our room but offered to switch the room.
Reviewed by traveler from Brooklyn, NY on April 26, 2006 |
| You get what you pay for... |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This was a last minute trip and we weren't looking to spend a lot of money. The price of the room was excellent; however, the hotel itself could use some work. Some things looked pretty worn but other than that, it was okay. The location is nice since you're close enough to all of the shopping and dining on International Drive without getting stuck in all of the traffic! I think it could be a wonderful hotel with a little work.
Reviewed by traveler from Monroe, GA on April 12, 2006 |
| Sometimes is better to spend a few more dollars |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Unclean, unfriendly. Two stars are excessive.
Reviewed by traveler from West Orange, NJ on April 12, 2006 |
| Needed a place to crash between Theme Parks |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| For our purposes it fit the need. The room proper was fine, the beds were comfortable. Would've rated higher if just considering main room. The bathroom walls had been recently painted albeit a 'little' sloppily and the ceiling still needed to be completed.
Reviewed by traveler from De Forest, WI on April 12, 2006 |
| Great location |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Great location and very friendly staff
Reviewed by traveler from Cincinnati, OH on April 12, 2006 |
| Could have been better |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was a nice size and clean. However, it smelled of old cigarette smoke which was a bit irritating. The smell was through out the area we stayed in. The toilet was loose and banged against the wall when it was sat on. The hotel could be better with a little maintenance.
Reviewed by traveler from Tallahassee, FL on March 29, 2006 |
| Just Ok |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| This hotel was just ok.
Reviewed by traveler from Chicago, IL on March 14, 2006 |
| Location, location. location |
Overall: 5 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I never thought we could get a room so cheap, so close to I-Drive. This place is great for the family on a budget going to Orlando. If you just need a place to sleep in between your daily activities, this is the spot.
Reviewed by traveler from Pomeroy, PA on December 4, 2005 |
| room |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| it was hard to find the room, and to many obstcles in the halls, and maids could not understand english
Reviewed by traveler from largo.fl on November 16, 2005 |
| Would never go back |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| This hotel is dirty, dingy and shabby.
Reviewed by traveler on November 10, 2005 |
| This hotel is good |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is a good hotel and good food the service is nice
Reviewed by traveler from Puerto Rico on October 26, 2005 |
| Expensive for what they provide |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Very old hotel, needs big time renovation. Big stains on the carpet in the room. The room was too cold when we arrived, turned the heater on and the smell coming out of the AC was unbearable. We had to turn it off. Requested a king size bed during reservation, received a room with 2 double beds. This hotel should be better based on what you pay for.
Reviewed by traveler on October 26, 2005 |
| Good Hotel |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The rooms in the hotel were large and the beds were comfortable. The room was cleaned everyday and looked very clean expect for the lack of hoovering. We got fresh towels and toiletries each day. There is no elevator which is fine as it only has a ground and 1st floor but we had massive bags that we had to carry up them which was difficult. Breakfast was nice but wasnt always the hottest plus if you go up IDrive about 5mins you'll find an all you can eat resturant which is cheaper and bigger selection. Staff were all friendly and helpful especially front desk and attractions desk. Would recommend the attrractions desk for your tickets if havent previously booked. Had a fab time and would go back.
Reviewed by traveler from Cork, Ireland on September 30, 2005 |
| Not recommended!!! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| It is true this hotel is located at a great area but you will be sorry when you get to your room and can't sleep because of the smell, mold, roaches, dirty pillows, sheets and horrible bathroom . Next time I will stay in a better hotel even if I have to pay a little more.
Reviewed by traveler from Chicago, IL on September 20, 2005 |
| I would definitely go back |
Overall: 3 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| Best location for less money. If you're looking for a hotel just to sleep, this is it! OK, it needs maintenance, but you can't expect more for the price.
Reviewed by traveler from Puerto Rico on June 28, 2005 |
| close and comfortable |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| motel is in good location from universal studios. will use it again!
Reviewed by traveler from palatka,fl on June 4, 2005 |
| Great Value |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| I thought the hotel was fine, clean, comfortable, friendly staff. We got lost coming from the airport, so we called the hotel and they were very helpful and gave us great directions.
Reviewed by traveler from Cairnbrook, PA on May 27, 2005 |
| Not that bad |
Overall: 4 |
Service
5 |
Condition
2 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The staff was friendly, the room was always clean but the room was just outside the laundry and the hallway had a damp odor really heavy. Overall it was great, I recommend everybody with a low budget to book this hotel, just make sure you don't stay in room 315.
Reviewed by traveler from Puerto Rico on May 25, 2005 |
| You get what you pay for |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The room was the most discusting room I have ever stayed in. The bed sheets and pillow cases were not changed they were dirty and smelly. The rooms smelled like cigarette smoke and supposedly they were non-smoking rooms. I would not recomend this hotel to anyone.
Reviewed by traveler from West Palm Beach, FL on May 19, 2005 |
| Very disappointed |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| This is the worse Howard Johnson's that we have ever stayed at. Check in was extremely slow and the service was nothing to brag about.
Reviewed by traveler from Burt, MI on May 4, 2005 |
| Not impressed |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Needs new carpet badly.
Reviewed by traveler from Jonestown, PA on January 21, 2005 |
| It was a wonderful experience |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Everything was fine, maintly we were out, only came tosleep.
Reviewed by traveler from Tampa, FL on January 20, 2005 |
| For business travel on a budget |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Room was clean, A/C didn't work, Breakfast buffet was overpriced and weak at best. For the price it got the job done.
Reviewed by traveler from So. Fla. on January 20, 2005 |
| Needs a major overhaul. Wood rotting and a bad smell |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Needs a major overhaul. Wood rotting and a bad smell
Reviewed by traveler from Oregon, WI on January 20, 2005 |
| Nice Quiet Place to stay |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This location was near the attractions yet just a little off beat from the noisey traffic. You never heard passing traffic and the surroundings was nice and quiet. I would definely stay their again just of the clean rooms and the peace and quite.
Reviewed by traveler from Johnson City TN on January 20, 2005 |
| Not Impresed |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The bathtub need to be change... it was nasty.
Reviewed by traveler from Anchorage, AK on January 19, 2005 |
| They need better shuttle service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
No |
| The title says it all! Everything was good except the return time on the shuttles.The last shuttle left the parks before they closed and I had to pay for taxis and the shuttle was the reason I picked the hotel.
Reviewed by traveler from Budd Lake, NJ on January 19, 2005 |
| Cheap |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| First my room was not ready at check in time and we had a dinner reservation, they wanted for us to get ready for our reservations in a dirty room. When we finally got the rooms the A/C was not working in one of them so we had to transfer to another room so at the end the rooms were apart from each other and one of the rooms had a stained cover. I`m overall not satisfied with this hotel but it`s cheap and close to universal studios florida.
Reviewed by traveler from Miami, Fl. on January 18, 2005 |
| Would go back there |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Was A friendly place to be, with all the accomidation you need.
Reviewed by traveler from IONIA, MI on January 17, 2005 |
| " I had a great time " |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| We had a great time at your hotel but it wouldn't be bad if some things are remodeled, for example the rugs.
Reviewed by traveler from Caguas, Puerto Rico on January 15, 2005 |
| Not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| I am not impressed with the hotel service, we always have to call for towels, soap,bath rug. The rug of the room was dirty and the people in the front desk .......they are not friendly.
Reviewed by traveler from San Juan,PR on January 14, 2005 |
| place was a dunp, and bathroom showers all stained |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| place was dirty old and need to be updated bathroom are all stained in the showers and the sick are all rusty.the out side needs paint, and the hall way need to be clean.food was back, not a very nice vacation........
Reviewed by traveler from forestdale ma on January 14, 2005 |
| Need redecoration |
Overall: 2 |
Service
1 |
Condition
1 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| This hotel need urgent redecoration and restauration because look ugly,
Reviewed by traveler from San Juan PR on January 14, 2005 |
| NO GO of a HO jo. |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This hotel's promises of "resort" retreat were way off target. The hotel was run down and dirty. Deck chairs at the Pool were rusted and broken. There was no bell service, business center, elevator or decent in hotel food service. ALL things any "resort" would have.I wouldn't stay here again nor would i suggest anyone else do so.
Reviewed by traveler from NYC on January 12, 2005 |
| Poorly maintained |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Howard Johnson's have always been an economical place to stay. Inexpensive, but clean and comfortable. This particular Howard Johnson must have fallen on hard times. Poorly maintained and security appeared to be non-existent. If you want a safe and clean place to lay your head, I recommend another hotel.
Reviewed by traveler from Philadelphia, PA on December 20, 2004 |
| it was ok, a 2 star |
Overall: 3 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| nothing exceptional about this hotel.
Reviewed by traveler from palm springs, ca on December 19, 2004 |
| Dont waste your money here |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| It was run down and dirty the room had mold growing it the only nice thing about the hotel was that it was right around the corner from universal.
Reviewed by traveler from nj on December 17, 2004 |
| Not impressed |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Just crappy over all....
Reviewed by traveler from St louis, MO on December 13, 2004 |
| impressed , but could use better TV reception & more wash cloths |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| every time i go to orlando i would go to howard johnson because the price is excellent(affordable) and clean
Reviewed by traveler from Corona, NY on December 12, 2004 |
| Best Area Hotel for Less |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is right where you want to be. Ten minutes from Universal Theme Park and twenty minutes away from Disney. This hotel is surrounded by every food place you could want, malls everywhere and anything else your heart desires. The hotel bar is great but I wouldn't eat at the buffet. Too expensive and not many choices to choose from when you have other places to eat near by for less. Hotel provides shuttles to theme parks also so no more paying for parking.
Reviewed by traveler from Boston Ma on December 11, 2004 |
| Terrible, dirty and smelly |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Rooms are dirty. Rugs smell. AC did not work. Very poor quality hotel. Howard Johnson's needs to get their act together.
Reviewed by traveler from boston, ma on December 10, 2004 |
| Highly disappointed was expecting something different. Hotel was old, falling apart & smelled really bad!!!! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Hotel is old run down, smells bad, carpet on hallways are coming loose. Beds feel like they are going to break, rooms have a funny smell, the wallpaper was falling off the bathroom was dirty. Would not recommend anyone to stay @ that hotel. Don't know how anyone can sleep there @ night!!!I was not happy @ all! I was very content when I was able to get my $$ back!
Reviewed by traveler from Miami, FL on November 18, 2004 |
| Cleanliness |
Overall: 3 |
Service
5 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| I found hair on my bed and bathroom as well as mud on the tub's wall. I slept with a couple of visitors...roach and spider. However, the person at the front desk was very courteous, friendly and helpful.
Reviewed by traveler from Memphis, TN on November 8, 2004 |
| Alright |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Bugs in the bathroom crawling into the wall very disgusting....
Reviewed by traveler from Ft Myers, Florida on November 6, 2004 |
| Orlando trip |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Overall it was a good stay. The in hotel restaurant did leave much to be desired.
Reviewed by traveler from Seminole, FL on November 2, 2004 |
| Rating of Howard Johnson Plaza |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Most personel were very friendly, however the desk manager could have used some lessons in her person skills. Over all, the hotel was adequate for a low rating hotel. The only main problem was ALL the carpets in the hallways were coming up - leaving waves and rolls of carpet to walk on. I saw this as a major safety issue.
Reviewed by traveler from Effort, PA on October 31, 2004 |
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