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| Portofino Inn & Suites - Disneyland/Convention Ctr. |
Portofino Inn & Suites - Disneyland/Convention Ctr. in Anaheim, California |
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Portofino Inn & Suites - Disneyland/Convention Ctr.
1831 S Harbor Blvd
Anaheim, California 92802
Call Expedia at: 1-800-551-2409
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Portofino Inn & Suites - Disneyland/Convention Ctr. Reviews
| Traveler Ratings Summary for Portofino Inn & Suites - Disneyland/Convention Ctr.
|
Overall: 3.62 |
Service
3.56 |
Condition
3.68 |
Cleanliness
3.76 |
Comfort
3.65 |
Recommend
73.53 % |
|
| Good value for family travel |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Better than I expected. The room was clean and maintenance staff did good job. They even put my kids' toys back to where they were after made the bed. Asked for more blankets and got them in 5 mins. Front desk people were friendly. Check-in and out were quick and smooth. One night came back from Disneyland in full hands and got the manager held the lobby door for us. Problems: no refrig or microwave, and the way they cleaned the room left smell of some kind of smoke. The walk is a little bit long to Disneyland (10 min) if you were tired. In overall, got the money's worth. A good place to stay for several days and go around the areas such as LegoLand, and Universal Studios (it got free parking).
Reviewed by traveler from San Jose, CA on May 31, 2006 |
| Ok Value and Close to Disney |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Hotel was nice, but needed a bit updating in the bathroom area. Quiet Room with Comfortable beds, but had a funky smell to it (cleaning products?) that did not go away for several days. Was within walking distance to Disney and close to bus route if ride is desired. Hotel staff friendly & helpful.
Reviewed by traveler from Sacramento, CA on May 17, 2006 |
| Anaheims Best |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The price was right. The Hotel beautiful and close to the Convention Center. Hotel Staff very nice. Thanks for the help and for making it a great trip.
Reviewed by traveler from Mesa, AZ on May 12, 2006 |
| Great family Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The room was fairly large, Kids Suite. There were all the amenities, fridge, 2 TV's, microwave. Each of the bunk beds has a light with it's own switch! The coffee in the room was pretty bad. Clean pool and jacuzzi area. Taking the shuttle was kind of a pain, and took about 40 minutes. You can walk to Disneyland in 15. Overall, we would stay here again only would be sure to ask for a room facing the park so as to see the fireworks at night. Also, the restaurant where the "kids eat free" was not too good.
Reviewed by traveler from Fernley, NV on May 3, 2006 |
| close to Disneyland |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The hotel was well maintained. The room could have had better maid service. The room was comfortable and walking distance to Disneyland.
Reviewed by traveler from Granite Bay on April 20, 2006 |
| beds very uncomfortable |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| nice staff, small swimming pool for the size of the hotel.
Reviewed by traveler from washinton state on April 19, 2006 |
| Hotel room was clean and roomy. |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The Hotel was clean and roomy. The kids like the bunkbeds. However, it is not really a two room suite. The room is divided by french doors that do not close all the way. The hotel two very long blocks from the Disneyland entrance. And the Anaheim Resort Transit buses take too long or it's too full. We bought a 3 day pass and only used it one time. All the other times we gave up waiting and ended up walking. Also Kids eat free is really deceiving. You have to go to the Jolly Rancher Restaurant next door and it is only good when you have an adult paid lunch, not Breakfast or Dinner.
Reviewed by traveler from San Bruno, CA on December 28, 2005 |
| Great Hotel for Kids and Close To Disneyland |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| THe Kids suites are great for the littel ones. They have their own bunk beds and its an easy walk to the resort.
Reviewed by traveler from Sierra Madre, CA on December 20, 2005 |
| Much better than the Castle |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We arrived at 9:20am and where immediately checked into our room, 5 hours early! Staff where all very warm and friendly. The hotel was very clean and quiet at night! We will be staying there again.
Reviewed by traveler from San Jose on December 14, 2005 |
| portofino in anaheim |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| very pleasant stay.
Reviewed by traveler on December 14, 2005 |
| Very Disappointed!!! |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Our room smelt like mothballs, yuck!! We had to ask for airfreshener every day. one reason we chose this hotel was for the breakfast, which they no longer offer. Needed mantinence, broken ice machine, hairdryer, laundramat was out of order. Overall we were just not immpressed with the hotel or service.
Reviewed by traveler from Salt Lake City, Utah on December 5, 2005 |
| Will stay here again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is in a great spot within walking distance to Disneyland. The rooms were clean and nicely decorated, the beds could use upgrading as they were not very comfortable. Bring your swimsuits, the pool at the hotel is heated and well maintained. Overall it was a great stay.
Reviewed by traveler from Las Vegas, NV on November 23, 2005 |
| 25 minutes walk from Disneyland |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
1 |
Comfort
2 |
Recommend
Yes |
| Front desk staff was polite and helpful. Location is neither too far or close to Disneyland entrance. Breakfast was basic, I suppose there should have boiled egg, more fruit choice and a better taste coffee. If the basin drain and the bath tub drain were not choked, I would give the inn a higher ranking.
Reviewed by traveler from Hong Kong on November 1, 2005 |
| Good place to stay for the money |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Great location next to convention center and Disneyland. The hotel was nice, only thing I would change is the hard beds.
Reviewed by traveler on November 1, 2005 |
| Old |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The front desk was SLOW! When I called them from my room, the phone rang and rang. So, I had to walk to the front dask and when I got there I stood for at least ten minutes without even being spoken to. While I was standing there, the phone was ringing and ringing and they were ignoring it. The room was okay, but the bathroom smelled like sewer.
Reviewed by traveler from Antelope Valley on October 20, 2005 |
| Good choice for a family |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel lived up to its billing. It was close to Disneyland and affordable. It was clean and well maintained. The one drawback we noticed, was the size of the pool. It is small. Did not bother us however, we only spent one afternoon at the pool.
Reviewed by traveler from Puyallup, WA on October 18, 2005 |
| Not bad.... |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Pretty good. Clean, bed wasn't the most comfortable
Reviewed by traveler from Phoenix, AZ on October 18, 2005 |
| Cribs and Cockroaches |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
5 |
Comfort
3 |
Recommend
No |
| We arrived at 11:30 at night. When I walked into the lobby the clerk and a guest were arguing about her toilet which had overflowed 6 hrs earlier. NO ONE had been to the room to repair or clean it. The clerk said there was nothing he could do, it was all the fault of the day-time crew, he was the ONLY person on duty & could not leave the front desk. When at last I was helped 25 mins later (the other guest's problem was never resolved) I was told they were out of cribs. 2 hours before our arrival, as well as early that day I had called to remind them of my crib need. I asked him to check again about the crib. He turned and asked someone in an office behind the desk. It clicked in my mind that he had just told the guest with the bad toilet that there was NO ONE else on duty. The other guest about this time informed him that there was no TP in the lobby bathroom which her family had to use. He replied only that he was sorry, clearly unaware that there were 2 rolls of TP in full view on the counter behind him. The next evening we returned to the room to find a crib provided. I transfered my sleeping baby to it as soon as we got in the door and 5 seconds later realized that there were 2 roaches racing across the sheets. ROACHES! I pushed the crib out to the hall & called the front desk. They replaced the mattress & sheets. We seriously talked about cutting off our vacation at this point and driving an all-nighter back to Phoenix, but we stayed & survived to tell this true tale.
Reviewed by traveler from Gilber, AZ on October 16, 2005 |
| Will not go back to this hotel |
Overall: 2 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| We stayed here two years ago and it was great. It was about 1 year old. It now looks about 10 years old. Wallpaper is peeling, ice machine in one building does not work, carpet stains throughout the hallway and room, elevator sounds scary
Reviewed by traveler on October 12, 2005 |
| Great place with out Disneyland price |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I really liked it, we got a king suite that had a pull out bed for our little one. The walk to Dinseyland was nice and easy. The Jolly Roger was good for breakfast and gave a discount for staying at the hotel. The only I had issues with is the parking, it was a little crowed at times and the bed was a little too hard for my taste.
Reviewed by traveler from Las Vegas, NV on October 5, 2005 |
| Comfy cozy place... |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed in one of the Kid's suites which allowed my wife and I a seperate room from our two children, which was very nice (although you should be aware that it is a sliding windowed door that doesn't give enough privacy for some activities). Our only major complaints were that parking next to the building itself is a little sparse (although there is plenty of room in the lot itself) and there was difficulty connecting to the internet while there.
Reviewed by traveler from Santa Cruz, CA on September 28, 2005 |
| Will stay again without a doubt |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Great location, within walking distance to DisneyLand. Clean rooms, good water pressure, staff very friendly & accomadating. King size bed only available on Kid Suite. Pool area was well maintained and hot tub was in functioning order. Look for coupoons in lobby for discounts on food and also local attractions. Visitors and Convention Center just around the corner. Great Value for the area.
Reviewed by traveler from Hugo, MN on September 21, 2005 |
| Great |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Nice room, comfortable beds, quiet AC, clean.
Reviewed by traveler from Seattle on July 21, 2005 |
| decent place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| its a little way from disneyland.if you have very small children,bring your own stroller,or take the shuttles(which are not included).don't eat at the jolly roger.
Reviewed by traveler from murrieta,california on July 5, 2005 |
| Portofino |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Nice set up, close to Disney, but no resturant and a little run down.
Reviewed by traveler from Phoenix on June 2, 2005 |
| Nice place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great clientele, and they have a hot tub!
Reviewed by traveler on June 1, 2005 |
| Not too Shabby |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The first room given to us was not up to par by any means; however, a quick call to the front desk and they switched our room without an issue. I would go back again. Our children loved the bunkbeds in the children's suite.
Reviewed by traveler from Las Vegas, NV on May 31, 2005 |
| Great Location and a nice hotel. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We liked this hotel. It had friendly front desk staff. They were also very responsive to our requests. Very close to Disney land. The wall was a bit thin so it can be a bit noisy at night.
Reviewed by traveler from Seattle, WA on May 28, 2005 |
| Great Location to Disneyland |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The room was clean and beds were comfy. Liked the enclosed balcony and vending machines/ice close by. The pool was small, but relaxing. Nice walk to Disney Resort. Discount on breakfast at Jolly Roger.
Reviewed by traveler from Riverside, CA on May 27, 2005 |
| Very satisified, we'll be back |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We were very pleased with our stay at the Portofina in the family suite. Our two girls (ages 5 and 7) almost enjoyed the bunk beds as much as Disneyland! There was a sliding door that could be used to seperate the bunk bed area (which also had it's own TV) We only used it when we were watching or own TV. Had microwave and refrigorator which was a plus for us. We walked to Disneyland from the Hotel (about 15-20 minute nice walk) which was only a problem on the way back, when the girls were beat! The girls brought their stuffed animals which the maids surprised them with settin them up in cute ways around their bed each day. Only complaint was hearing the showers run in other rooms, seemed louder then most hotel. There is a 7-11 across the street and several places to eat near by.
Reviewed by traveler from Lincoln, CA on May 25, 2005 |
| enlarged to show texture |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| the portofino is a well-kept, very clean hotel that is close to disneyland. It's a great option for someone looking to save money on lodging, becuase it deliveres nicely on just what you need from a hotel: a clean place to sleep. The only thing we felt shorted on was the pool: the pictures make it look way bigger then it is, and since it's the only ammenity at the hotel, it's usually very crowded.
Reviewed by traveler from utah on May 25, 2005 |
| great location for Disney with toddler |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Husband and I recently stayed at property with our toddler. The location was just the perfect distance to disneyland. Just a 10 minute walk. Perfect proximity to casual eateries for quick family meal and pool was a great treat considering the price; a steal.
Reviewed by traveler from Las Vegas, NV on May 24, 2005 |
| spacious affordable suites |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The kids suite was great for the children and parents. And the hotel was close to our destination (Disneyland).And the staff is helpful and polite.
Reviewed by traveler from Menifee,CA on May 17, 2005 |
| Great Hotel for the Anaheim/Disneyland Area |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We're so glad to have stayed at the Portofino Inn. Expedia offered a great price compatible to what was expected. The Kids-Suite was perfect for our children, but needed extra closet and drawer space for clothes - especially if staying a week. Nearby Jolly Roger Restaurant - Kids Eat Free - good deal, but food overpriced and service unsatisfactory. Glad to have access to Laundry room facility, although expensive for soap, 1 dryer out,.... Would stay there again on our next trip!
Reviewed by traveler from Honolulu, Hawaii on May 17, 2005 |
| Just the perfect spot |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Fresh, clean, quiet, convenient and very close to reasonable eating places. Hassle free check in and out with very pleasant hotel staff.
Reviewed by traveler from Elk Grove, CA on May 16, 2005 |
| Unprofessional/Unhelpful Staff |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| We had a problem checking in and the employee of the Portofino at the desk was rude and very unhelpful. When we got to our room there was no soap and we had to call down and request it. When the request was made it was as though the person answering the phone did not believe us. Two days in a row dirty cups were not changed. These were the cups that were in the room upon our arrival! I would not recommend you stay here!
Reviewed by traveler on May 11, 2005 |
| Hotel is run down |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| I stayed at the Portofino Suites 5 years ago when it was brand new. The accomodations then were great and inexpensive. This time around it was a case of getting far less then we paid for. The hotel is run down and looks as though nothing has been upgraded or replaced since the opening. Carpet was worn, any shower running or toilet flushing sounded as though it was in my room. The noise factor was very high. We could hear and feel those above us or those in the hallway. Considering the many choices of hotels in the Disneyland area I will not stay at the Portofino Suites again.
Reviewed by traveler from San Diego on May 11, 2005 |
| Great Location, Great Value |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The Portifino Inn was suprisingly a great place to stay while visiting the Disney theme parks. This hotel had one of the best rates for our needs, was extremely close to the park, and the room was even more comfortable than I could have imagined. I will stay at the Porifino from now on for all my Disney trips.
Reviewed by traveler from Phoenix, AZ on May 11, 2005 |
| Good location. |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| While there 4 nites ice machine, pop machine, did not work. Snack machine worked day of check out. Arrived on Sat 4-23 pool was very dirty, cleaned up buy Sun nite. Minor things.
Reviewed by traveler from Phoenix, AZ on May 4, 2005 |
| Might return with kids in tow |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| My no-smoking room smelled POWERFULLY of smoke. Gratefully, the staff quickly reassigned another room. The halls of the no-smoking suites were often laden with the smell of people smoking in the rooms. The "no-smoking" policy should be enforced or dropped. No hot water one morning was a less than welcome "event." Your 3 star designation is a bit generous.
Reviewed by traveler from Woodside, CA on May 4, 2005 |
| Nice place for families |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We got the "kids suite" which has a room with twin bunk beds and another room with a king bed...The rooms are only separated by a sliding "door", but it was more than enough for everyone to have their own space...The place is well maintained, with a friendly staff. We'd stay there again.
Reviewed by traveler from San Diego, CA on April 30, 2005 |
| Just okay |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| This hotel was about 2 blocks from the Disneyland parking entrance. The rooms were divided into a "childrens area" with a bunk bed, couch and TV and the "adult" area with a bed and another TV. Its really just one room split in half. The bathroom could have cleaner (hair in the shower). But considering we were just crashing for the night, it was adequate.
Reviewed by traveler from San Diego, CA on April 26, 2005 |
| Great and close to convention center!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was clean, pleasant and comfortable. It was within walking distance of the Convention center which was just what I wanted since that was where my convention was. That was an added plus!! Very close to Downtown Disney for some late evening shopping too!! I recommend this hotel, definitely!
Reviewed by traveler from Apple Valley, CA on April 19, 2005 |
| Not Impressed |
Overall:&nbs | | |
