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| Golden Nugget Hotel & Casino |
Golden Nugget Hotel & Casino in Las Vegas, Nevada |
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Golden Nugget Hotel & Casino
129 Fremont St
Las Vegas, Nevada 89101
Call Expedia at: 1-800-551-2409
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Golden Nugget Hotel & Casino Reviews
| Traveler Ratings Summary for Golden Nugget Hotel & Casino
|
Overall: 4.03 |
Service
3.75 |
Condition
4.19 |
Cleanliness
4.44 |
Comfort
4.31 |
Recommend
81.25 % |
|
| Not impressed and will never back again! |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| This is my first time stay in hotel in Las Vegas that is not in strip. Before I booked this hotel I have done a little research, I read from the comments from other traveller and it seems to me that this hotel is not too bad, but the truth was it really disappointed me. This is too far away from the strip and also convention centre. I am sure that this is more than 3 miles from the hotel to convention centre, from the hotel the airport it is really really far! And the service in the hotel is really bad! The front desk staff performed very poor manner to me it made me feel like I am begging for his service. Room wasn't that clean, I found louse in the bed. And the air con was very old and noise, I really drove me crazy at night! When I check out, they put my expenses into my credit without asking me, I was supposed to pay by cash, ain't they supposed to ask before they take action? I am sure I should have a choice! I won't recommend any of my friend or co worker to stay in this hotel and also I will never go there again!
Reviewed by traveler from Hong Kong on January 11, 2006 |
| Best value Downtown |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The room was wonderful. The hotel is very clean. I was not overly impressed with the food services or casino. They all seemed stuffy.
Reviewed by traveler from Greeley, CO on December 14, 2005 |
| Not impressed |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Service is not good
Reviewed by traveler on November 1, 2005 |
| Great value for your money |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Besides the long check-in and check-out lines we were very satisfied with our stay in GN. The room was very clean, the air in the room was fresh (we're non-smokers) and the staff friendly. Our valet parking worked very well. We also enjoyed the Buffet at lunch time and the Chinese restaurant for dinner. The latest was quite pricey and the food only average and uninspired, unfortunately. The atmosphere in the casino was vivid and after reading the feedbacks of other travellers we expected to have somehow older people, but there were a lot of mid-30 people around as well (Friday night). The only disatvantage is, that the hotel is quite far away from the Strip. The distance is too far and to unpleasant to walk.
Reviewed by traveler from NJ on October 2, 2005 |
| Still the best downtown |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| By far the best hotel downtown. Clean spacious rooms, helpful, front end staff, I like the Carson Street Cafe for my late night meals and the buffets though pricey are pretty good.
Reviewed by traveler from Dededo, GU on September 18, 2005 |
| Surprisingly Nice |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was the first time we had stayed downtown in Vegas and I was expecting the hotel to be dingy, but it was actually very nice. Would most likely stay there again, even though the strip has a much better atmosphere. (As far as Vegas goes anyway). The only complaint I have is everytime we left the room they tried to sell us a time share. !!!!YIKES!!!! People pay to stay there, they should not be schmoozed everytime they get off the elevator. That is why they did not get a 5 in customer service, however it was not bad enough to disregard this hotel for that reason.
Reviewed by traveler from Denver, Co on August 22, 2005 |
| Wouldn't do the Strip again.. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We have always stayed on the strip and were a bit nervous about staying downtown, but now we won't stay anywhere but the Golden Nugget. We asked for an upgrade to a suite and through working some magic we got it. It was incredible and it made it hard to even want to leave the room. The staff were all very pleasant and helpful. We thoroughly enjoyed the nightlife on Fremont street and also enjoyed the small town nature of other nearby casinos. We would highly recommend this hotel to anyone.
Reviewed by traveler from Rochester, MN on August 11, 2005 |
| The only reasonable place to stay in Vegas |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Although I had to cut my trip short I would not hesitate going back the the golden nugget. I have been going to Vegas for over twenty years and have stayed at many other expensive hotels but the nuggett is a first class hotel/casino
Reviewed by traveler from Wilmington,De on August 3, 2005 |
| Will definitely go back. Our best stay in Vegas |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My wife and I could not possibly ask for more. The service was excellent along with the food and comfort and cleanliness of our room. The Fremont experience was also a memorable one. Talk about letting your hair down and letting the good times roll. We even traveled to the Strip to different hotels and casinos and couldnt wait to return to the Nugget. We were surprised to pay so little for so much. Already making plans to return in October. An absolute must.
Reviewed by traveler from NEW YORK on July 31, 2005 |
| Wonderfully relaxing, can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| What a superb, relaxing vacation in such a beautiful area. The buffet is probably the best in Vegas. Will stay here again in the future
Reviewed by traveler from Phoenix AZ on July 30, 2005 |
| What happened to the Nugget? |
Overall: 2 |
Service
1 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| We've stayed here many times over the years, and our most recent visit (6/05) left us asking "what heppened?" The service is simply terrible, and management could care less. Example 1: No member of the wait staff even noticed us after we were seated in the cafe. When we informed the manager on duty, the response was a dismissive "sorry," and nothing else! Example 2: The bell desk lost our luggage upon check-in, and we were left in our room literally without anything until I went down myself to search for (and luckily find) the luggage. The response? The bell desk supervisor blamed the check-in clerk in a classic "pass-the-buck" excuse. The room was decent, but the air conditioner could not keep up with the Vegas heat, so it was often warm in the room (NOT what you want in the desert). The room also smelled stuffy, as though fresh air had arrived in months. Overall, I'm guessing two recent sales of this classic property have poisoned the employees' attitudes, judging from the "I-could-care-less" approach. Too bad...we cannot recommend the Nugget any longer.
Reviewed by traveler from Texas on July 15, 2005 |
| Downtown Oasis |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Got great deal on expedia. Nice room, central downtown LV location, great service, and a pool. You won't find anything better downtown. Not even close. If you like the strip though look elsewhere.
Reviewed by traveler on June 27, 2005 |
| Very Impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We chose the Golden Nugget based on the reviews we read from Expedia Travelers and we weren't not disappointed. The place was clean and when we had some problem with the toilet at 2:00 o'clock in the morning, the maintenance person was there right away to fix it. Every day when we came back to our room, it's always "spic and span". It will be a pleasure to recommend Golden Nugget to our friends.
Reviewed by traveler from Wayne, NJ on June 23, 2005 |
| Great place to stay on Freemont...the strip's overrated |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| For someone who usually stays on the strip, the Nugget changed my opinion completely. The hotel's overhaul definitely made a difference in the hotel's experience. Great staff, very polite and helpful. Only drawback, the AC in my room on the last day of my stay (stayed 3 nights) seemed a little overworked. I told the front desk, and they came and worked on it. Still had some problems, but kept the room fairly cool in the early morning. Would I stay here again? Definitely! I felt very secure here.
Reviewed by traveler from Houston, Tx on June 16, 2005 |
| Affordable 4 start hotel - clean and tastefully decorated. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband and I celebrated our 34th wedding anniversary with my daughter and son-in-law. We were worried about a hotel located away from the strip, but it is only a 15 minute drive. It's a lot easier than the bigger hotels on the strip to get in and out of parking garage and less noise in the hotel room. Our room service requests for additional towels was handled quickly.
Reviewed by traveler from Sacramento on June 6, 2005 |
| Nice place for the right price |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a excellent stay to this hotel. The room we stayed in was well kept and the staff met all of our request. The food served at the hotel is pretty good but has the price tag to go with it. Axcess to the rooms is secure to keep unwanted visitors from roaming the hallways. If staying in the downtown area this is the place to stay without question.
Reviewed by traveler from Scott AFB Illinois on June 6, 2005 |
| Great place!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed here for three nights and loved everything!The food, casino, staff, and rooms are great and being on fremont is an added bonus. We are planning a trip to Vegas in the fall and we will definitely be staying at the Golden Nugget.
Reviewed by traveler from Canton, OH on June 2, 2005 |
| Extremely disappointed |
Overall: 1 |
Service
1 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| This was our second trip to Vegas and we had wanted to stay downtown to get the whole "Fremont Street Experience". The Golden Nugget was clean but that was about where it ended. The service was terrible. Not just in the hotel-the pool, the restaurants, etc. We waited over an hour to try and get a drink by the pool and were told to go to the bar ourselves. When we complained to management-they apologized. period. They not only gave bad service but did it with a bad attitude. Would never go back - this is hardly a four star hotel. I think the rating needs to be changed...
Reviewed by traveler from Newtown Square, PA on May 30, 2005 |
| Got What I Expected |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This is the best hotel in the downtown area. It is not a strip resort so don't expect that. It was a good hotel, well kept with a nice casino right in the middle of the downtown action. If your main reason for going to Las Vegas is to gamble and you want to stay at a nice hotel, this is it.
Reviewed by traveler from Detroit, MI on May 25, 2005 |
| One of the Best Hotels |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We really enjoyed the stay at the Nugget. The service was great. Even at midnight the coffee was fresh and hot and delivery time for room service was very fast. The staff was great, housekeeping checked to see if we were satisfied and the room was very clean. The food at the Cafe was reasonable and very good. We had breakfast, lunch and dinner there and all meals were great and the service was outstanding. Checking in and out was very fast. The only thing we didn't like was trying to sell timeshare property in the lobby. Would recommed this hotel for a great downtown experience.
Reviewed by traveler from Kenosha, WI on May 23, 2005 |
| Overall a 3 to 3.5 but not a 4. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We had a great time and will definetly consider staying at the Golden Nugget on our next visit to Sin City. Friendly hotel staff,clean rooms,decent buffet,nice pool and free parking for hotel guests. Slots seem to be,"tight", on week nights but, "loosened up", come Friday.
Reviewed by traveler from Buffalo NY on May 22, 2005 |
| This is the place to stay ! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| When I come to vegas the nugget is the only place I stay . I stay a week for easter and just love this place very clean staff very nice. planning my next trip in august.
Reviewed by traveler from Long beach, Ca on May 8, 2005 |
| Extremely Happy! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We got mixed reviews from friends when we told them we were staying at The Golden Nugget. We always stay on the strip. We couldn't have been happier with the hotel, staff, and food! We had so much fun we never made it to the strip! We would definetly stay there again.
Reviewed by traveler from Milwaukee, WI on May 4, 2005 |
| Good place to stay. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The room is good and comfort but the maintenance can be improved, at least for the room I stayed.
Reviewed by traveler from non-US on April 26, 2005 |
| Going there (3rd time) June 20-23 2005 |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Other than the walk from the farthest tower. All was good. Three places to eat, Coffee, and entertainment. Also there you are right in the middle of Freemont Street. No taxi or bus needed walk anywhere you want or need.
Reviewed by traveler from Kettering ,Ohio on April 25, 2005 |
| Very Impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The only problem we had was the long lines of check-in. They should have more registration people when checking-in. Overall we had a great time there.
Reviewed by traveler from San Francisco, CALIF. on April 23, 2005 |
| I'll be back |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Sloooow check in, but once we were in me and my buddies enjoyed the Nugget clean and nice sized rooms great housekeeping service. Visit the Carson Street Cafe in the hotel great food. Hotel staff helpful.
Reviewed by traveler from Los Angeles on April 20, 2005 |
| Already planning return trip |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Golden Nugget was the perfect place to stay on my first trip to Vegas. My husband had been before we met and stayed on the Strip. He enjoyed being downtown much more. We visited the Strip to see the sights but it was great to be able to come back downtown. The staff was very friendly and the entire establishment was very clean. I can't wait to return.
Reviewed by traveler from Radnor, OH on March 31, 2005 |
| Still a good stay! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I was worried about some of the negative reviews but we enjoyed our stay to the fullest. Still a great hotel.Room was nice, clean and CLEANING STAFF WERE SOOOOOOOOO NICE!I left some silver jewelry in the room and got a call that they would ship it to me. Thats great service. Cant wait to go back!
Reviewed by traveler from Hewitt, Tx on March 14, 2005 |
| Absolutely wonderful all the way!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| First time staying here-top notch all the way on everything-we were there for 6 days-had requested a king room-did not have one at check in-(10pm), but by 6am next morning, they had a message on our phone that one was available-also TV was not working right-maintenace man was at our room (22nd floor) within 5 minutes of calling. Buffet was great and good price-only thing I did value was the tight slots and players club points dont add up very well-But who cares-you can gamble elsewhere.
Reviewed by traveler from Milwaukee on February 22, 2005 |
| Great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was clean and the staff very kind and helpful. ur 9 yr old was with us and we enjoyed our first visit to Vegas. It was a nice quiet hotel. It was only 20 min. to go see the activities on the strip but far away from a lot of the crazy's located there.
Reviewed by traveler from Pasco, WA on January 29, 2005 |
| Only one issue |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I love this hotel and only have one issue with a policy they have. You cannot reserve a specific room, it is first come, first serve. My husband is well over 6' and a double bed just doesn't cut it, hoever, that was all they had left when we arrived. We were able to switch the next day but I like to get settled in and not have to worry with swithcing rooms during a vaction. Other than that the entire stay was great!
Reviewed by traveler from Waldorf, MD on January 24, 2005 |
| Golden Times at the Nugget |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Every hotel employee was exceptionally personable, approachable, and helpful. The Gordie Brown show is a must see. Exceptionally talented young man exuding energy. Accompanying band is without rival.Food at buffet plentiful and delicious. Price is right too.A quick call to the desk allows for late check out. And the bellman in the lobby will gladly store your bags after checkout till you are ready to retreive them.
Reviewed by traveler from Newburyport, MA on January 22, 2005 |
| Best hotel in Vegas |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband and I thoroughly enjoyed our recent four night stay at the Golden Nugget Hotel and Casino. Prioritiy number one for us is the security personnel stationed at the entrance to the guest room elevators. Before making hotel reservations for our recent vacation....we questioned other hotels in Las Vegas as to whether or not they had security personnel stationed at the guest room elevators.The Golden Nugget was the only one who answered positively.We had stayed at the Golden Nugget a year ago and really felt safe with the personnel stationed at the guest room elevators. That is a feature we look for whenever staying at a hotel/casino in Nevada.The Front Desk service was impeccable. Also..it was really great to receive a coupon book with great restaurant discounts. We also received comps for our meals due to playing with our rewards club card. We plan to return to Las Vegas next year. Our hotel of choice is the Golden Nugget.
Reviewed by traveler from Fall City, WA on January 21, 2005 |
| Great Spa! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The spa was the best! Staff very friendly and helpful. Maid service was a little off for our room, they didn't remove empty plates or water bottles! Elevator man was terrific, remebered our floor every time.
Reviewed by traveler from san francisco, CA on January 21, 2005 |
| Best "Old School" Hotel/Casino |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Nugget is the best hotel/casino downtown Vegas. Great new poker room, great entertainment, don't miss Gordy Brown.
Reviewed by traveler from Cleveland, OH on January 20, 2005 |
| Can't wait to go back. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Golden Nugget was very nice. Located in downtown Las Vegas, it was very convenient to downtown sites and local busses to the Strip.
Reviewed by traveler from Bellingham, WA on January 20, 2005 |
| The best of everything in downtown Vegas. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The entire staff was very helpful, courteous and went out of their way to make our stay a wonderful one. They could not have treated us better. The restaurants were outstanding from the Buffet to the fine steaks and seafood at ZAX, even the meals at the 24 hour cafe were excellent. The room was very comfortable although I must admit, didn't spend much time there (only to sleep some each night) I'd recommend this hotel & casino to all. I'll be returning ASAP. The Downtown Gordie Brown show was very good. He is extremely funny and talented. Everyone should see the show. Also, the lounge act was very good.
Reviewed by traveler from Zephyrhills, Florida on January 20, 2005 |
| Will not return until the hotel is cleaned up. |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| We have stayed at this hotel for the last 12 years, once per year, sometimes twice.I knew that when we checked in that the hotel had changed hands. I did not have to ask.We booked the spa as we usual do. I was amazed at the condition of the area. Three years ago, you were treated like queens with fruit drinks, plush spa robes and slippers.This year, the robes are not spa robes, and in fact my robe had holes in the bottom of it. While the massage and facialwas great, the atmosphere and treatment leading up to the services were very disappointing.The morning after we checked in, I went to take a shower only to find that the bathroom had not been stocked with any shampoo, etc...
Reviewed by traveler from Columbus, Ohio on January 20, 2005 |
| Not at all impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| It was an average hotel with average service. The food was good, but nothing to write home about. I would have preferred to stay on the strip.
Reviewed by traveler from Baltimore, MD on January 20, 2005 |
| Nicest Hotel on Fremont Street |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We had a good experience at the Golden Nugget. We enjoyed it a lot more than out on the strip.
Reviewed by traveler from Harvard Il on January 20, 2005 |
| A Good Value |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Nice place, spa was nice and a good value. Not enough cocktail waitresses.
Reviewed by traveler | | |
