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| Best Western Downtown Convention Center |
Best Western Downtown Convention Center in Nashville, Tennessee |
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Best Western Downtown Convention Center
711 Union St
Nashville, Tennessee 37219
Call Expedia at: 1-800-551-2409
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Best Western Downtown Convention Center Reviews
| Traveler Ratings Summary for Best Western Downtown Convention Center
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Overall: 3.70 |
Service
3.88 |
Condition
3.48 |
Cleanliness
3.79 |
Comfort
3.70 |
Recommend
75.76 % |
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| Best Western --- Nashville @ 7th Street & Union |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a reasonably priced motel in a convenient location to Downtown Nashville. An older facility with room access through outside doors off of a balcony. Nothing really fancy, but it serves it's purpose for lodging. The room I had was very nice --- better than expected from the outside appearance of the building. The best feature in the room was the bed, which was a king size bed with a pillow top type mattress that was both firm and comfortable at the same time. The bed was furnished with 6 very nice/plush pillows, something you might expect to see in a more upscale motel. Valet parking is provided to guests at no charge, and your car is parked on site where you can easily access it if you need it -- no waiting to get your car out. One elevator in the building to access upper floors which seemed a bit slow, and prompted me to take the stairs a couple of times. A free continental breakfast was served in the morning, which was nice. A good selection, nothing fancy. Don't expect bacon and eggs. This appears to be a well maintained, older facility in a prime location within walking distance to just about all downtown businesses, Painters Alley, etc. Don't expect frills here, but the beds are awesome and the property seemed to be well secured.
Reviewed by traveler from Ashland, KY on May 24, 2006 |
| Nice hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Staff was very friendly and helpful. Vallet parking was also nice. Room was clean and comfortable. The only downfall was that our room did not receive a cleaning. We only stayed 2 nights but I thought hotels still performed daily room cleaning.
Reviewed by traveler on May 17, 2006 |
| Went to the Gaylord Center and was close enought to walk. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| It was clean and the breakfast was pretty good.
Reviewed by traveler from Louisville KY on May 17, 2006 |
| Impressive |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I was very inpressed with this hotel considering the price paid. It is right in downtown close to everything within walking distance despite the fact that it sits on a hill( you might want to consider if you plan on walking everywhere.) THe breakfast had a wide variety to chose from and the valet parking was nice also. I will consider this hotel again if I am ever staying in Nashville again!!
Reviewed by traveler from Muscle Shoals Area AL on May 10, 2006 |
| Basic Accomodations |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| We were probably more impressed with the hotel staff than the accomodations. Everyone was very helpful. We especially enjoyed the 24 hr valet parking. We would probably stay there again if we make another trip to downtown Nashville. It is centrally located near the tourist sites in town.
Reviewed by traveler from Simpsonville, SC on May 10, 2006 |
| it was ok |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| The carpets were in major need of cleaning. Our feet were covered in black from just walking from the bed to the bathroom. The front desk staff was not very friendly & not much help. We called down to the desk to ask where the closest store was and she gave us directions to a Walgreens...that's sounds great except for the fact that once we got down to the lobby we noticed that a full convienent store/deli is attached to the hotel. The one thing that was great was the valet parking. That was really nice!
Reviewed by traveler on May 9, 2006 |
| Great location |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| When you factor in the complimentary Continental breakfast and free parking, it is a great deal. Only 4 block from the heart of downtown.
Reviewed by traveler from Brighton MI on April 19, 2006 |
| Good place to stay for the price in comparison to other's in the area |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Room was neat and clean. Well supplied with towels, soap, shampoo, etc. A very nice continental breakfast with a variety of choices to eat and drink.
Reviewed by traveler from Greenwood, SC on April 6, 2006 |
| Close to the Action |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| This hotel is close to the action. The rooms were very clean and the staff was very friendly. The restroom was rather small. Overall, I would stay here again.
Reviewed by traveler from Lebanon Oh on March 23, 2006 |
| Worth the money |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Just an average,aging motel, but inexpensive enough to overlook a few drawbacks. Location was the draw for us, and was perfect. Close to the capitol, the Ryman, and lots of other tourist-related sites. Nice breakfast and a helpful, friendly staff.
Reviewed by traveler from Canton, OH on March 17, 2006 |
| Location is good, but quality is so-so |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| The location of the hotel was perfect for our overnight stay because we were heading to the District and the Ryman Auditorium, both of which were within walking distance. There is also a convenience store located off of the lobby, which was very handy. The breakfast was more than I expected, but basically your average hotel continental set-up. My only main complaint was with the cleanliness of our room. The bathtub particularly looked as if it hadn't been cleaned and made showering a little uncomfortable. Other than that, the room was nice and the beds were comfy.
Reviewed by traveler from Chicago, IL on March 15, 2006 |
| Not Impressed |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| To old & run down.. Needs a face lift.
Reviewed by traveler on February 22, 2006 |
| Nashville Downtown |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Although this hotel is not "state of the art" we found it to be clean, the staff extremely helpful and friendly, and close to downtown restaurants. The saugage gravey at the complimentary breakfast was great!! We did have a great selection of television channels and high speed internet. The motel has just been around for a while and the wear is beginning to show. But, the wonderful people who work there nore than make up the difference.
Reviewed by traveler from Richwood WV on February 21, 2006 |
| . |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel staff was very friendly and extremely helpful. The rooms were a little small and plain but adequate.
Reviewed by traveler on January 6, 2006 |
| Not enough for such a price |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The Best Western Downtown Convention Center hotel was in a great location. It is only a few blocks from some really great points in Downtown Nashville. A group of us stayed there on New Year's Eve and I understand that there was a justified reason for the high price, but the room was rather small. I would stay in a different hotel next time, but there was nothing "bad" about this hotel. Their was a nice convenient store connected to the hotel.
Reviewed by traveler from Indianapolis, IN on January 6, 2006 |
| Not Impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Reserved a King but could not get it. Very dated design, outside room entrances, small rooms, very small elevator and slow. Informations states hotel 3 blocks from Convention center, someone needs to count better. Hotel not reasonable walking distance from Convention Center or Gaylord Entertainment Center. Walking to downtown activities tolerable but walking back to hotel late not advised. Staff very friendly but not enough to make up for dated layout and distances.
Reviewed by traveler from Nashville, TN on January 3, 2006 |
| No surprises-got what expected |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Typical 1980-1990 hotel. No surprises. Don't expect a lot of extras.
Reviewed by traveler from Missouri on November 23, 2005 |
| Great place to stay |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| My only complaint is: the ceiling in the bathroom had mold on it. Otherwise it was great - it was close to all of the "tourist" attractions and the balcony was so relaxing
Reviewed by traveler from Amesbury MA on November 21, 2005 |
| Will go back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location for visiting the war memorial.
Reviewed by traveler on October 26, 2005 |
| Not Impressed |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Apart from the service of the valet parking men and the repair man (who were shining lights)the motel was an unfriendly place to stay. The bedrooms were small, the bathroom so small that one could hardly move and there was mould on the bathroom ceiling.
Reviewed by traveler from Wodonga.Australia. on October 22, 2005 |
| Older but nice for the price in downtown Nashville |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was a bit older but my room was very clean and nice. All the people working in the hotel where very plesant and polite. As for the price, of the 7 downdown hotels within walking distance to the convention center this was the most reasonable! You are within walking distance to so many things in the area it just made sence to me to stay here, that and of course the price.
Reviewed by traveler from Hermiston, Oregon on October 21, 2005 |
| Walking Distance and Nice! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was concerned about the valet "only" parking but they were great and everything was where I left it AND I had free access to my car. They had valets do the parking to protect everyone's car! AND the valet was absolutely free!
Reviewed by traveler from Texas! on October 18, 2005 |
| will go back |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great downtown location.Walking distance to all downtown attractions.Very friendly staff.Room was clean & comfortable.
Reviewed by traveler from evington,va on October 4, 2005 |
| Worst Hotel Ever!!!!! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Broken toilet, damp wet floor, funky mildew smell, uncourtious staff, broken light in bathroom, electricity went out, no internet cable, no alarm clock, no maintenance staff on site, horrible customer service, unsafe neighborhood- almost got mugged, worst hotel experience ever. I would never stay in a Best Western again!
Reviewed by traveler from Boston, MA on July 18, 2005 |
| I would not go back |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I found this hotel to be very lacking in basic services and cleanliness. The tub in my room was dirty, pitted, and had a crack that someone had tried to repair with caulking. The room was not clean and there was little water pressure in the shower. The breakfast was scant and had little to offer. The mandatory valet parking was cumbersome. I would not stay in this hotel again.
Reviewed by traveler from Oklahoma on July 13, 2005 |
| Convenient, user friendly. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Accommodating staff. Close to downtown. A swimming pool would make it perfect!
Reviewed by traveler from Michigan on July 13, 2005 |
| enjoyed the stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| well located, and service was friendly
Reviewed by traveler from israel on June 20, 2005 |
| Great location & can't beat the price |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The location was great. We walked everywhere we needed to go, and the price was unabeatable.
Reviewed by traveler from Philadelphia, PA on June 2, 2005 |
| Mold on the shower ceiling |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| People weren't overly friendly and the room was not nearly clean enough. The mold on the ceiling of the shower was alarming.
Reviewed by traveler from Columbus, Ohio on May 25, 2005 |
| Continental Breakfast was OK but not great |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| There was a limited selection in the continental breakfast. Fresh fruit would have been nice. A lot of street noise could be heard in the room during the night. The staff were friendly and helpful. The room was clean and adequate.
Reviewed by traveler from Williamson, GA on May 25, 2005 |
| Average |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was small but clean. They had no city information in the room. No info on restaurants. You had to look to find what you wanted.
Reviewed by traveler on May 25, 2005 |
| cost-saving alternative with some pluses |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Best Western Downtown Convention Center is an older hotel that shows its wear and tear. But there are pluses. The free breakfast has good ole' Southern-style biscuits and gravy available in addition to more common "continental breakfast" fare. The muffins were good and the waffle iron and mix turned out very tasty waffles. More importantly for this user, the hotel has high speed internet, both ethernet in the rooms and wi-fi in the common spaces (wi-fi worked in my room but not at maximum efficiency so I used the ethernet connection). The room was cramped but functional. The bathroom was older style and the shower curtain had some mildew on it. All in all, it was a great place to plop my head during a conference that accounted for my hours from 8 a.m. until 10:30 p.m. daily. The bed was comfortable and the hvac was effective. For a conference at the convention center, I'd gladly go back. It was only a two block walk to the convention center and four blocks to Printer's Alley.
Reviewed by traveler from Baraboo, WI on May 24, 2005 |
| Definitely could do better |
Overall: 2 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| This is really a motel, with room entrances facing exterior walkways on all levels. Rooms are clean, but relatively small and dated. Breakfast is marginal, and our maid failed to replace towels or amenities, which was not a happy surprise when we went to shower the next day. Front desk and valet staff were pleasant and helpful -- the highlight of our stay.
Reviewed by traveler from Atlanta, GA on May 18, 2005 |
| Not bad if you don't care about where you sleep |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The checkin experiance was good, nice friendly people who even allowed us to check in early. The bathtub took about a half hour or so to drain and while taking a shower you had to stand in the dirty water. The housekeeper kept waking us up to clean our room on our last day even after being told we would be checking out by 11 am. When checking out we were never asked how our stay was and when I tried to let them know about the bathtub the checkout staff would not even let me finish and just said I had to fill out a comment card.
Reviewed by traveler from Cleveland, OH on May 18, 2005 |
| Best Western Downtown Convention Center |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Free wireless internet hi speedy can be implemented.
Reviewed by traveler from São Paulo, Brazil on May 18, 2005 |
| Comfortable Clean Room |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| At first we had a difficult time finding the entrance(just had to circle the block a couple of times). And a little discomfort with the valet parking ONLY(which proved not to be a problem).We completely enjoyed our room. The proximity to local attractions was great. We walked everywhere very easily.A nice set up for breakfast encluding biscuits and gravy,nice addition.Great service all around. I would recommend this hotel.
Reviewed by traveler from Fl on May 18, 2005 |
| Not Impressed |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| I wanted a non-smoking room. My room smelled of stale cigarette smoke. Not terribly clean. Kind of a "seedy hotel." Won't stay there again, but I guess I got what I paid for.
Reviewed by traveler from Tennessee on May 5, 2005 |
| satisfied |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Clean, simple, centrally located, good value.
Reviewed by traveler from Danvers, MA on April 21, 2005 |
| Decent hotel with friendly service |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| For a Best Western we were very impressed. Very friendly service the entire time we were there. Highly recommend for an affordable hotel.
Reviewed by traveler from Cincinnati, Ohio on April 19, 2005 |
| Nothing Fancy |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| This is a roadside motel with valet parking. Room was very small and the motel seemed very old. However, the staff was friendly and the room was clean. Breakfast was pretty good. Not too bad if your only there to sleep. Pleasant walk to downtown before dark. Not quiet so pleasant late at night.
Reviewed by traveler from Chattanooga, TN on April 9, 2005 |
| Expensive for a basic room |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Did not like parking arrangements - they keep your keys and you have to ask them just to get something from your car. Hotel staff was not friendly or helpful at all. Rather kurt with basic questions. I felt like I was an imposition being their customer. Air condition did not work properly.
Reviewed by traveler on March 2, 2005 |
| Friendly Attendants |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Not fancy but sufficient and clean.What I noticed was that all of the attendants, night or day, were pleasant, patient and helpful.
Reviewed by traveler on December 15, 2004 |
| Very pleased |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Even though this is an older motel, we were very pleased with the way they have remodeled. It is an easy walk to the downtown attractions. It was a very good breadkfast for a continental breakfast.
Reviewed by traveler from Lafayette, TN on November 19, 2004 |
| Hotel location |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is in a great location, within walking distance of many historic sights, museums and the convention centers. The hotel itself is old, but well maintained. Parking is not a problem as they have valet parking.
Reviewed by traveler from Kansas City on November 18, 2004 |
| Best Western Downtown Nashville |
Overall: 4 |
Service
5 |
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