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| Hawthorn Suites Limited Columbus West |
Hawthorn Suites Limited Columbus West in Columbus, Ohio |
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Hawthorn Suites Limited Columbus West
5505 Keim Cir
Columbus, Ohio 43228
Call Expedia at: 1-800-551-2409
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Hawthorn Suites Limited Columbus West Reviews
| Traveler Ratings Summary for Hawthorn Suites Limited Columbus West
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Overall: 4.15 |
Service
4.15 |
Condition
4.08 |
Cleanliness
4.42 |
Comfort
4.35 |
Recommend
88.46 % |
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| Like the suite style rooms. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Check in and check out was extremely easy and I loved the rooms.
Reviewed by traveler from Antwerp, OH on May 25, 2006 |
| Room and service was great, but needed some help in pool area. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The room was huge, comfortable, clean, great in all ways, no doubt about it. Desk clerks encountered were polite. Free breakfast was pretty good! Problems encountered in pool area. Jacuzzi was not functioning and no sign to indicate that it was known. Did not ask about it. Very disappointed it was not working. The pool seemed clean and big and nice with sun shining into some windows onto pool. Very nice, except that the tiles above the water level were very dirty.
Reviewed by traveler from North Jackson, Ohio on May 24, 2006 |
| Good suite reasonably priced. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel had nice rooms and was centrally located in Columbus. Good value for the money and had couch bed for son, so room accomodated 5.
Reviewed by traveler from Cleveland Ohio on April 26, 2006 |
| Great Stop |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Use this hotel often. Great room. Great price. Wireless included.
Reviewed by traveler from Kansas City, MO on April 25, 2006 |
| Disappointed |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| I wasn't pleased at all with our stay. We asked for two queen, got one King instead. Didn't try to accommodate us at all, said they couldn't do anything about it. Was very hot in the room, no heat on. Couldn't get any clean towels until the next morning late. We needed them early in the morning, gave us handtowels. The food wasn't very tasty on breakfast buffet. Never again.
Reviewed by traveler from Bowling Green, Ohio on April 5, 2006 |
| Quality establishment |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| 1st time to stay in Hawthorne Suites - will not be the last time - excellent services - hot breakfast - clean, comfortable suite. Ivan
Reviewed by traveler from Palmerton PA on March 24, 2006 |
| Great place for the price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great service, clean, friendly, had a kids birthday party, went extremely well, and they loved swimming in the indoor heated pool. The kitchenette was quite helpful, and we all had a great time.
Reviewed by traveler from Grove City, Ohio on March 8, 2006 |
| Great place to stay with kids |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The seperated suites were great for staying with kids. Living room had seperate television with VCR so kids could watch movies. Hotel staff was very helpful. Pool was very nice and clean. Breakfast was good. Only 10-12 minutes from The Ohio State University. Kitchen area nice for keeping some snacks but not well stocked for cooking. Would stay again if visiting Columbus.
Reviewed by traveler from Barboursville, WV on January 18, 2006 |
| not recommended |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Front desk is "rude". Gave us a smoking room and told us it was because we had booked through Expedia. However, did change our room when we pointed out the numerous non-occupied Non-smoking rooms on the floor. No cooking utensils in the room - have to ask for them. We didn't because did not want to deal with the front desk again!
Reviewed by traveler from Dayton, OH on December 7, 2005 |
| Great suite |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The room was one of the best suites I've had. The living area, with a fold out double bed, is completely separated from the bedroom by the kitchen and bathroom. The kitchen, while small, has an oven, microwave, and nice sized refrigerater. A free continental breakfast is served each morning with lots of options, including eggs, potatoes, and sausage. The pool was a nice size, and comfortably warm; and the whirlpool was very relaxing. The only disappointment was that two of the three pieces of workout equipment were broken. The hotel did give me vouchers to go to World Gym, but it is only open to those 18 and over.
Reviewed by traveler from Columbus, OH on December 6, 2005 |
| Good value |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| but smelled strongly of air freshener in a non-smoking room. Suite was roomy - two TVs and a microwave. Mattress so-so.
Reviewed by traveler from Michigan on November 17, 2005 |
| Be Aware |
Overall: 2 |
Service
1 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| I had requested a "non-smoking" room and after checking in realized it was not. I went to the desk and asked if room could be changed since I requested it. Was told no. That with booking with Expedia, that was just a request not a gurantee and they had no other room for us. Thank heaven the room was not bad since I have asthma.
Reviewed by traveler from Indianapolis on November 17, 2005 |
| Good Value |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Can hear people walking on floor above
Reviewed by traveler from Houston, TX on November 16, 2005 |
| I would recommend this hotel to any one. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| good warm b-fast in morning
Reviewed by traveler from Napoleon, OH on November 2, 2005 |
| Good stop for a long trip |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean room large and very comfortable. Hot breakfast with lots to choose from.
Reviewed by traveler from Utica NY on October 12, 2005 |
| Columbus' best suite for a family |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Its service and apperance are as great as its price for a family...it s superb! The contiential breakfast was very good for a free charge!
Reviewed by traveler from Jacksonville, IL on October 10, 2005 |
| Great place to stay |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| What I was most impressed about was the lack of sound. It felt like we were the only ones in the hotel! For someone on the Atkins Diet, the buffet was just okay. There were always at least eggs and sometimes there was sausage, so we were able to eat something. The rest of the food looked wonderful, though. Great pool! Nice living room area and the kitchen was very nice. No oven, though, but a microwave instead.
Reviewed by traveler from Santa Rosa, California on August 24, 2005 |
| Would stay again! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Our room was spacious and the front desk staff was very helpful in making our stay comfortable. There were plenty of businesses in the immediate area, such as fast food, sit-down restaurants, shopping, and department stores for those little things forgotten at home. I had originally booked our room for 2 nights and when we decided to stay for a third, the front desk staff were very amenable in making those arrangements. While this hotel does not have a kitchen, each room has a small stove, microwave, refrigerator, and any other kitchen needs can be borrowed from the front desk. We visited the Columbus Zoo while there and it was only a 20 minute drive from the hotel.
Reviewed by traveler from Indianapolis, IN on July 12, 2005 |
| Not very customer friendly |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| The suites were very nice, but the airconditioning system is one wall unit in the bedroom, which was designed for one room not a suite. The living room is at least 15 degrees warmer than the bedroom on a hot day as a result. Though the hotel was nice, the front desk staff was not always so nice. The full time girl at the desk was rude, argumentative and never smiled once. She gave the impression that she was there doing customers a favor by serving them. The breakfast is fair, but closes at 9:00 a.m. At 8:59 the woman is standing ready and poised to take the breakfast down, and at exactly 9:00 a.m. she quickly took things away as we were still in line putting food on our plates. We even had to ask her to bring back some forks so we could eat. She left nothing untouched, making sure even the coffee machine was promptly shut off at 9:00 a.m. At 9:07 (while we were eating) she began quickly spraying chemical cleaner on the any open table regardless of the smell or carryover.
Reviewed by traveler from Milwaukee, Wisconsin on July 8, 2005 |
| Can't wait to try try another Hawthorn |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Check in / check out went smoothly, Room was clean. Kitchen area more than expected. Loved having a front room to watch tv and not to sit on my bed. Staff very helpful.
Reviewed by traveler from Brownsburg, Indiana on June 18, 2005 |
| Great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very clean and comfortable hotel with a seperate living room. Would stay there again.
Reviewed by traveler from Council Bluffs, Iowa on May 16, 2005 |
| Nice for the price |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The rooms are very comfortable and the two tv's were a definate plus if you have kids. We had 2 problems, first they set us up with a room that was being used for storage. We had to go back to the front desk and wait (there was only 1 worker) to switch rooms. Secondly, the water in the hot tub was over done with chlorine. It was so bad it burned my eyes and I couldn't enjoy it. The breakfast was okay, I've seen much better at cheaper hotels. The place is clean and comfortable.
Reviewed by traveler from Northeast Ohio on May 14, 2005 |
| Exceptional Value, the room was huge!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very impressed with the hotel. Room was large, two queen beds, a pull-out sofa in the sitting room. Two seperate TV's, one with a VCR. Very comfortable beds, maid service was very good. Excellent continental breakfast/buffet. Excellent value for the amenities you got.
Reviewed by traveler from battle creek, mi on May 10, 2005 |
| Great Bargain |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Really enjoyed our stay. Would stay at Hawthorn Suites again.
Reviewed by traveler on April 27, 2005 |
| Excellent hotel, great prices, friendly and accommodating staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My 7 year-old granddaughter and I loved our room on the first floor near the pool. A generously sized pool with a hot tub a few steps away were a welcomed addition to the comfortable, well-kept rooms. The hotel staff was most helpful and friendly, from the reservations desk to the housekeepers. I'd stay there any time I need to go overnight to Columbus - it's a convenient 10-15 minutes from the center of town, great restaurants, and kid-friendly activities.
Reviewed by traveler from Kettering, OH on April 11, 2005 |
| Excellent! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was wonderful! The rooms are impressive and the staff are friendly. The fitness room leaves a little to be desired but overall an excellent hotel!
Reviewed by traveler from Pennsylvania on March 15, 2005 |
| I was very impressed! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very pleased with my visit. I would go back again and again. I will tell every one I know how nice it was. We live very close to the facility. We were tired of the rain and wanted a nice place to swim and watch TV. I will do that again!
Reviewed by traveler from West Jefferson, Ohio on January 12, 2005 |
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